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Added 16 mins ago
A
Construction Manager
Actalent
Point Tupper, NS
- $100 to $110 CAD / hour
- Contract
…and acceptance of the facility before handover and Ready for Service. The position offers exposure to sophisticated construction practices, executive-level project visibility, and the…
Added 2 hours ago
UO
SUPERVISING FIELD ENGINEER (CIVIL ENGINEER V)
University of Alaska Fairbanks Petroleum Engineering
Field, BC
- Full-time
The Illinois Department of Transportation is seeking to hire a Supervising Field Engineer.
Added 2 hours ago
UO
Supervising Field Engineer - Civil Engineer V
University of Alaska Fairbanks Petroleum Engineering
Field, BC
- Contract
SUPERVISING FIELD ENGINEER (CIVIL ENGINEER V)
Added 2 hours ago
GC
Engineering Sales Associate – Custom Air Handling Units
GLP Canada
Mississauga, ON
- Full-time
Technical Sales Engineer – Custom Air Handling Units
Added 3 hours ago
FS
Electrical Engineer – HVAC Motor Systems
Five Seasons Comfort Limited
Concord, ON
- Full-time
Five Seasons Comfort Limited is seeking an Electrical Engineer to join our engineering team in Concord, Ontario.
Added 3 hours ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
The service team is currently seeking a Mechanical engineer/designer to specialize in resolving service issues.
Added 3 hours ago
Structural Design Engineer (Intermediate)
Hydro One Networks Inc
Toronto, ON
…Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and…
Added 4 hours ago
PC
Design Engineer
Port City Young Professionals, LLC
Engineer, BC
- Full-time
The Design Engineer is responsible for the due diligence investigations as well as preliminary design and engineering analyses of various types of retail, commercial, industrial and…
Added 4 hours ago
SB
Product Support Engineer (Tuas)
SLS Bearings (Malaysia) Sdn Bhd
Engineer, BC
- Full-time
With at least 1 year of experience in either of the field will be a great advantage (power transmission/belts /seals/coupling/roller chain)
Added 5 hours ago
B&
Project Manager - Transmission & Distribution (Toronto)
Burns & McDonnell
Toronto, ON
- Full-time
Burns & McDonnell is an award-winning full-service Engineering, Architectural, Construction, Environmental, Permitting, and Consulting services firm. We are a 100% employee-owned company…
Added 6 hours ago
E-
Asset manager - Wind turbine performance / Gestionnaire d'actifs - Performances des éoliennes
ENERCON - Sweden
Montreal, QC
- Full-time
…respect de normes de qualité, et la conclusion de contrats de service à long terme. Nous sommes devenus une référence mondiale en matière de fiabilité et de performance. Avec une gamme de…
Added 6 hours ago
M
Senior Software Engineer - Backend
Microsoft
Vancouver, BC
- Full-time
The engineer in this role drives initiatives with company-level impact, ensuring our platform can continue to scale, evolve, and support future Microsoft Ads growth.
Added 7 hours ago
WU
Technical Customer Support 2
West Unified Communications Services (formerly known as InterCall Asia Pacific)
Montreal, QC
- Full-time
Surveiller les alertes de service, les tableaux de bord et les indicateurs de santé des plateformes pour identifier et résoudre les problèmes de manière proactive.
Added 7 hours ago
CT
Senior Network & Security Engineer
Charter Telecom
Burnaby, BC · Vancouver, British Columbia
- Full-time
…country, providing a broad array of high value product and service solutions to clients operating some of the most mission critical networks and…
Added 7 hours ago
CT
Senior Network & Security Engineer
Charter Telecom
Calgary, AB
- Full-time
…country, providing a broad array of high value product and service solutions to clients operating some of the most mission critical networks and…
Added 7 hours ago
SI
Electrical Engineer - Power Studies, Associate Intern
Shermco Industries, Inc.
Regina, SK
- $22 to $35 CAD / hour
- Internship
As an Electrical Engineer - Power Studies, Intern, you will perform comprehensive electrical engineering studies, encompassing a range of tasks from power factor analysis to harmonic…
Added 8 hours ago
E
Senior Structural Engineer
Entuitive
AB · Edmonton, AB
- $95,000 to $125,000 CAD / year
- Full-time
Entuitive is looking for a Senior Structural Engineer, based in our Edmonton office to be part of our Structural Engineering team. Take the opportunity to learn more about the structural…
Added 8 hours ago
E
Intermediate Structural Engineer
Entuitive
AB · Edmonton, AB
- $73,000 to $100,000 CAD / year
- Full-time
Entuitive is looking for an Intermediate Structural Engineer, based in our Edmonton office. Take the opportunity to learn more about the structural engineering service at Entuitive. We are…
Added 8 hours ago
CT
Senior Network & Security Engineer
Charter Telecom
Victoria, BC
- Full-time
…country, providing a broad array of high value product and service solutions to clients operating some of the most mission critical networks and…
Added 8 hours ago
SI
Electrical Engineer - Power Studies, Associate Intern
Shermco Industries
Regina, SK
- $22 to $35 CAD / hour
- Internship
As an Electrical Engineer - Power Studies, Intern, you will perform comprehensive electrical engineering studies, encompassing a range of tasks from power factor analysis to harmonic…
Added 8 hours ago
TU
Assistant Professor or Associate Professor in Computer Engineering
The University of British Columbia
Vancouver, BC
- Full-time
…supervise graduate and undergraduate students; and contribute service to the department, university, and the…
Added 9 hours ago
TS
Intermediate/Senior Civil/Structural Engineer
Tetranex Solutions Inc.
Calgary, AB
- Full-time
Tetranex Solutions is an Alberta-based, full-discipline engineering and procurement company focused on client service and quality execution. Headquartered in Calgary, with additional…
Added 9 hours ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
The service team is currently seeking a Mechanical engineer/designer to specialize in resolving service issues.
Added 9 hours ago
Environmental Engineer or Scientist
GHD Group Pty Ltd
Calgary, AB
We are currently seeking an Intermediate Environmental Engineer/Scientist (Field work) to join our team in Calgary Alberta.
Added 9 hours ago
S
Geotechnical Engineer-in-Training
Stantec
Burnaby, BC
- Full-time
Build the foundation for a successful career in geotechnical engineering with a great team. When we say we’re full-service, we mean it. You’ll find us in the office, on site, and in the…

GoFleet

Customer Engineering and Reliability

Mississauga, ON, L4W 4Y6, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

Original job description

Location: Mississauga, Ontario – Hybrid (4 days/week in office)

Type: Full-time

Team: Customer Engineering

Compensation:

Fresh Graduate (0–1 year): CAD $50,000–$62,000
Early Professional (1–3 years): CAD $58,000–$70,000

About ZenduIT / GoFleet / GoZen Intelligence

ZenduIT and GoFleet build technology that helps organizations manage fleets and field operations more effectively. Our solutions span GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring, workflow automation, and business intelligence.

We are now building GoZen Intelligence, an AI-powered fleet intelligence platform designed to turn operational data into prioritized insights, recommendations, and actions.

About the Role

We are looking for a engineer who enjoys figuring out why something isn't working, rather than simply closing a ticket.

You will investigate technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs, integrations, configurations, and data - identify the root cause, communicate clearly with customers, and help prevent the issue from happening again.

This role is about replacing guessing with evidence-based troubleshooting.

What You Will Do

Turn vague customer reports into specific, testable technical questions.
Investigate using logs, APIs, dashboards, SQL/data queries, configuration and event history.
Reproduce issues, test hypotheses, and identify root causes.
Compare working vs. failing systems to find meaningful differences.
Communicate clearly with customers about what we know, what we don't know, and what happens next.
Escalate issues to engineering with clear evidence, reproduction steps, and findings.
Identify recurring problems and help drive permanent fixes.
Create reusable diagnostic tools, queries, scripts, checklists, and documentation.
Use AI to investigate faster while verifying its output against real evidence.

What You May Investigate

Vehicles or devices that stop reporting.
API, authentication, webhook, or integration issues.
Missing, delayed, duplicated, or inconsistent data.
Firmware or configuration problems.
Recurring issues that have been fixed repeatedly but never truly resolved.

What We're Looking For

We value curiosity, critical thinking, ownership, and problem-solving over job titles or years of experience.

You should have:

Experience in technical support, application support, customer engineering, QA, implementation, systems, field service, or similar hands-on troubleshooting.
Experience diagnosing technical problems where the cause was not immediately obvious.
A methodical approach to separating symptoms, evidence, and root cause.
Working knowledge of areas such as REST APIs, logs, SQL/MongoDB, networking, SaaS applications, scripting, or IoT/devices.
Comfort with tools such as Postman, query tools, spreadsheets, or scripting environments.
Strong communication skills with both technical and non-technical users.
Practical experience using AI tools for technical work, with the judgment to verify the results.

Telematics, GPS, cellular, or vehicle-electrical experience is a plus, but not required.

Why Join Us?

Work where software, devices, vehicles, networks, and data come together.
Solve technically interesting real-world customer problems.
Have your investigations directly influence product and engineering improvements.
Build broad systems knowledge rather than following a scripted support process.
Develop toward Customer Engineering, Solutions Engineering, Implementation, Product, or Forward-Deployed roles.

Hiring Process

Application → AI-assisted interview → Technical investigation case → Hiring Manager → Final conversation

The practical investigation includes realistic technical/log data, and AI tools are welcome. We ask candidates to explain how they used AI and how they verified the output.

ZenduIT / GoFleet is an equal opportunity employer and welcomes applicants from all backgrounds. Accommodations are available throughout the hiring process.

Don't stop at the first answer. Find the evidence. Find the root cause. Fix the problem.

Apply now and show us how you troubleshoot.

Apply About employer

More about this job

Responsibilities

Investigate and resolve complex technical issues across IoT devices, SaaS platforms, and integrations by identifying root causes. Communicate findings clearly to customers and collaborate with engineering to implement permanent solutions.

Requirements

Requires hands-on experience in technical support, QA, or systems troubleshooting with a methodical approach to problem-solving. Proficiency in SQL, APIs, and scripting is essential, along with strong communication skills and the ability to verify AI-generated outputs.

Skills

Technical support
Troubleshooting
Root cause analysis
REST APIs
SQL
MongoDB
Networking
SaaS
Scripting
IoT
Postman
Data analysis
Communication
AI tools
Telematics
GPS

Visa sponsorship

Not detected in the job text

Keywords

Customer Engineering
Reliability
IoT
SaaS
API
SQL
MongoDB
Telematics
GPS
Firmware
Data analysis
Troubleshooting
Root cause analysis
Postman
AI
Automation
Networking
Dash cameras
Compliance
Asset monitoring
Business intelligence
Technical support
Systems engineering
Field service
Scripting
Log analysis
Webhooks
Authentication
Evidence-based troubleshooting
Product engineering

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