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Added 11 mins ago
K
Shop Manager (Yard)
Kelly
Mississauga, ON
- $75,000 to $85,000 USD / year
- Full-time
The Shop Manager is responsible for overseeing and coordinating the daily operations of the shop, storage yard, fleet, and company equipment. This role plays a critical part in ensuring…
Added 42 mins ago
P&
Gestionnaire de programme senior, Stratégie commerciale des nouveaux produits | Senior Program Manager, New Product Commercial Strategy
Pratt & Whitney
Longueuil, QC
- Full-time
Added 42 mins ago
SA
GSE Fleet Country Manager
Samsic Assistance Canada Inc
Dorval, QC
- Full-time
…operations is always ready, reliable, and compliant. As our GSE Fleet Country Manager, you will be the driving force behind our equipment operations at Samsic Assistance Canada across our 4…
Added 57 mins ago
LF
Fleet Line Haul Driver
Leons Furniture Limited
Edmonton, AB
- Full-time
The Brick is actively seeking to expand our fleet team. We
Added 57 mins ago
LF
Fleet Line Haul Driver
Leons Furniture Limited
Edmonton, AB
- Part-time
The Brick is actively seeking to expand our fleet team. We
Added 1 hour ago
BD
Supervisor, Operations (BDL)
Brewers Distributor Ltd
Calgary, AB
- Full-time
We are currently searching for a Supervisor, Operations reporting to the Assistant Manager, Operations. This vacancy is a full-time permanent opportunity. The availability to work all…
Added 1 hour ago
E
Management Trainee
Enterprise
Cornwall, ON
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 1 hour ago
EH
Management Trainee
Enterprise Holdings
Cornwall, ON
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 1 hour ago
HR
Sr Sales and Operations Coordinator
Herc Rentals
Port Coquitlam, BC
- Full-time
Building fluency with Fleet, Procurement, and daily dashboard and branch manager checklists
Added 1 hour ago
CC
AZ Driver Merchandiser
Coca-Cola Canada Bottling Limited
Brampton, ON
- Full-time
Reporting to the Warehouse Supervisor or Manager, Coke Canada Bottling Driver Merchandisers (or Bulk Drivers) are responsible for delivery of pre-ordered product to assigned accounts,…
Added 1 hour ago
GS
SENIOR BUSINESS DEVELOPMENT EXECUTIVE – RMC SOLUTIONS
Giatec Scientific Inc.
Ottawa, ON
- Full-time
Conduct structured discovery conversations to deeply understand customer pain points across mix design, batching, dispatch, in-transit monitoring, fleet management, and quality workflows
Added 2 hours ago
WC
Journeyman Automotive Service Technician
Wilco Contractors Northwest Inc.
AB · Edmonton, AB
- Full-time
Keep Our Fleet Moving. Build Your Career with Wilco.
Added 2 hours ago
B
Coordinator, Operations - CAN - AB - Fort Mcmurray - Tiaganova Cres - R26-09924
BrandSafway
AB · Wood Buffalo, AB
- Full-time
We are currently seeking a Fleet Coordinator for our Fort McMurray office. Reporting to the Operations Manager, the Fleet Coordinator role is essential to maintaining fleet reliability,…
Added 2 hours ago
AC
Peer Support Worker
Alexandra Comm Hlth Ctr
Calgary, AB
- $49,413 to $54,912 CAD / year
- Contract
Reporting to the Program Manager, the Peer Support Worker will provide ongoing support to formerly homeless individuals as they establish permanent housing within the place-based supportive…
Added 2 hours ago
FL
Key Account Manager - Aftermarket
FUCHS LUBRICANTS CO.
Cambridge, ON
- Full-time
…independent workshops, dealer groups, distributors, service centres, fleet operators, and strategic aftermarket…
Added 2 hours ago
MM
Powerplant Engineer P.Eng
MTU Maintenance Canada
Delta, BC
- Full-time
Provide technical support for customer's operating fleet AOG situations as required (in close co-ordination with Customer Program/Support Manager)
Added 3 hours ago
RO
Accounting Supervisor
Resorts of the Canadian Rockies
Kimberley, BC
- Full-time
…Full-time year-round position reporting to the People & Culture Manager. The Accounting Supervisor is responsible for overseeing daily accounting operations for the resort. This role…
Added 3 hours ago
WC
Journeyman Automotive Service Technician
Wilco Contractors Northwest Inc
AB · Edmonton, Alberta
- Full-time
Keep Our Fleet Moving. Build Your Career with Wilco.
Added 3 hours ago
BT
Carrier Operations Specialist
Bison Transport
Mississauga, ON
- Full-time
Internal Title: Fleet Manager - Fleet Management Program (FM FMP)
Added 3 hours ago
QP
Operations Manager
QuadReal Property Group
Mississauga, ON
- Full-time
As the Operations Manager of the Industrial East Portfolio, you will oversee daily building operations and technical service delivery across a large network of industrial properties and…
Added 3 hours ago
SC
Transportation Manager
Sysco Canada Inc.
Kelowna, BC
- $71,082 to $91,391 CAD / year
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 3 hours ago
J&
Afternoon Shift - Junior Dispatcher
J & R Hall Transport Inc.
Ayr, ON
- $50,000 to $58,000 CAD / year
- Full-time
…proud to be among them. We have also been recognized as a Top Fleet Employer of Distinction by Trucking HR Canada for 10 consecutive…
Added 3 hours ago
CB
Fleet/Equipment Lead Hand (CB)
Clark Builders
Edmonton, AB
- Full-time
Document/communicate any customer damage to rental fleet with Field Operations Manager and/or appropriate field operations team members in a timely manner
Added 4 hours ago
UH
Municipal District of Taber | Manager of Public Works
UpSourced HR
Taber, AB
- Full-time
The Municipal District of Taber is seeking a Manager of Public Works to lead the operation, maintenance, construction, and improvement of the MD’s transportation and drainage infrastructure.
Added 4 hours ago
CP
Operations Manager
CleanStart Property Services
Vancouver, BC
- Full-time
Operations Manager, CleanStart Property Services (Vancouver)

GoFleet

Customer Engineering and Reliability

Mississauga, ON, L4W 4Y6, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

Original job description

Location: Mississauga, Ontario – Hybrid (4 days/week in office)

Type: Full-time

Team: Customer Engineering

Compensation:

Fresh Graduate (0–1 year): CAD $50,000–$62,000
Early Professional (1–3 years): CAD $58,000–$70,000

About ZenduIT / GoFleet / GoZen Intelligence

ZenduIT and GoFleet build technology that helps organizations manage fleets and field operations more effectively. Our solutions span GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring, workflow automation, and business intelligence.

We are now building GoZen Intelligence, an AI-powered fleet intelligence platform designed to turn operational data into prioritized insights, recommendations, and actions.

About the Role

We are looking for a engineer who enjoys figuring out why something isn't working, rather than simply closing a ticket.

You will investigate technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs, integrations, configurations, and data - identify the root cause, communicate clearly with customers, and help prevent the issue from happening again.

This role is about replacing guessing with evidence-based troubleshooting.

What You Will Do

Turn vague customer reports into specific, testable technical questions.
Investigate using logs, APIs, dashboards, SQL/data queries, configuration and event history.
Reproduce issues, test hypotheses, and identify root causes.
Compare working vs. failing systems to find meaningful differences.
Communicate clearly with customers about what we know, what we don't know, and what happens next.
Escalate issues to engineering with clear evidence, reproduction steps, and findings.
Identify recurring problems and help drive permanent fixes.
Create reusable diagnostic tools, queries, scripts, checklists, and documentation.
Use AI to investigate faster while verifying its output against real evidence.

What You May Investigate

Vehicles or devices that stop reporting.
API, authentication, webhook, or integration issues.
Missing, delayed, duplicated, or inconsistent data.
Firmware or configuration problems.
Recurring issues that have been fixed repeatedly but never truly resolved.

What We're Looking For

We value curiosity, critical thinking, ownership, and problem-solving over job titles or years of experience.

You should have:

Experience in technical support, application support, customer engineering, QA, implementation, systems, field service, or similar hands-on troubleshooting.
Experience diagnosing technical problems where the cause was not immediately obvious.
A methodical approach to separating symptoms, evidence, and root cause.
Working knowledge of areas such as REST APIs, logs, SQL/MongoDB, networking, SaaS applications, scripting, or IoT/devices.
Comfort with tools such as Postman, query tools, spreadsheets, or scripting environments.
Strong communication skills with both technical and non-technical users.
Practical experience using AI tools for technical work, with the judgment to verify the results.

Telematics, GPS, cellular, or vehicle-electrical experience is a plus, but not required.

Why Join Us?

Work where software, devices, vehicles, networks, and data come together.
Solve technically interesting real-world customer problems.
Have your investigations directly influence product and engineering improvements.
Build broad systems knowledge rather than following a scripted support process.
Develop toward Customer Engineering, Solutions Engineering, Implementation, Product, or Forward-Deployed roles.

Hiring Process

Application → AI-assisted interview → Technical investigation case → Hiring Manager → Final conversation

The practical investigation includes realistic technical/log data, and AI tools are welcome. We ask candidates to explain how they used AI and how they verified the output.

ZenduIT / GoFleet is an equal opportunity employer and welcomes applicants from all backgrounds. Accommodations are available throughout the hiring process.

Don't stop at the first answer. Find the evidence. Find the root cause. Fix the problem.

Apply now and show us how you troubleshoot.

Apply About employer

More about this job

Responsibilities

Investigate and resolve complex technical issues across IoT devices, SaaS platforms, and integrations by identifying root causes. Communicate findings clearly to customers and collaborate with engineering to implement permanent solutions.

Requirements

Requires hands-on experience in technical support, QA, or systems troubleshooting with a methodical approach to problem-solving. Proficiency in SQL, APIs, and scripting is essential, along with strong communication skills and the ability to verify AI-generated outputs.

Skills

Technical support
Troubleshooting
Root cause analysis
REST APIs
SQL
MongoDB
Networking
SaaS
Scripting
IoT
Postman
Data analysis
Communication
AI tools
Telematics
GPS

Visa sponsorship

Not detected in the job text

Keywords

Customer Engineering
Reliability
IoT
SaaS
API
SQL
MongoDB
Telematics
GPS
Firmware
Data analysis
Troubleshooting
Root cause analysis
Postman
AI
Automation
Networking
Dash cameras
Compliance
Asset monitoring
Business intelligence
Technical support
Systems engineering
Field service
Scripting
Log analysis
Webhooks
Authentication
Evidence-based troubleshooting
Product engineering

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