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Added 4 mins ago
MI
Director Compensation
Mackenzie Investments
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are currently looking for a Senior Manager or Director, Compensation to join our IGM Human Resources department located in Toronto, Winnipeg or Montreal.
Added 4 mins ago
NB
Associate
National Bank of Canada
Baie-Comeau, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 4 mins ago
D
Capital Markets - Business Analyst
Delpath
Toronto, ON
- Contract
Remote or Office: 3 days in office (Tues, Wednesday and Thursday) and 2 days remote. Ideally hiring manager would like candidate to come in 5 days a week.
Added 4 mins ago
CB
Program Coordinator
Columbia Basin Trust
Cranbrook, BC
- Full-time
Reporting to the Senior Manager, Delivery of Benefits, you will:
Added 4 mins ago
L
Senior Project Manager - Airline Technology
Luxoft
Canada
- Full-time
Coordinate cross-functional teams across product, engineering, implementation, testing, and support.
Added 4 mins ago
LC
Ingénieur senior (Gestionnaire, projet ingénierie)
Lactalis Canada
Granby, QC
- Full-time
The Project Manager is responsible for the planning, design, execution, and completion of projects within strict timelines, while ensuring budget compliance and delivering technically sound…
Added 4 mins ago
R
Property Manager
RaisaHR
AB · Edmonton, AB
- Full-time
Our client is looking for an experienced, RECA-licensed Property Manager to oversee a portfolio of multifamily residential properties and play a key role in supporting the company's…
Added 4 mins ago
CS
Quality Engineer
Cooper Standard
Stratford, ON
- Full-time
Assist in the implementation of both group/personal “Lean” activities
Added 4 mins ago
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Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…experiential learning opportunities. Reporting to the Tremplin Manager and the Principal Investigator, the Coordinator will contribute to the coordination, facilitation, evaluation, and…
Added 4 mins ago
UO
Research Associate, Indigenous Brain Health, Family Medicine
University of Calgary
Calgary, AB
- Full-time
Reporting to the Research Manager and additionally accountable to the Principal Investigator and Community Partners, this role will be working on a portfolio of brain health research…
Added 4 mins ago
P&
Gestionnaire principal, stratégies de tarification et transactions / Senior Manager, Pricing & Lifecycle Strategy
Pratt & Whitney
Longueuil, QC
- Full-time
Added 4 mins ago
UO
Laboratory Technician, Microbiome Therapeutics
University of Calgary
Calgary, AB
- Full-time
This position reports to the CCMT Program Manager and supports a translational research and development program focused on live biotherapeutic products (LBPs) derived from the human…
Added 4 mins ago
TU
Student Financial Business Support Analyst
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
This position also acts as a functional analyst with respect to the design, development, enhancement and implementation of the complex processes and applications used in the awards and…
Added 4 mins ago
UO
Manager, Equity, Diversity and Inclusion (EDI) in Research, Research Services
University of Calgary
Calgary, AB
- Full-time
Through implementation of UCalgary's institutional Canada Research Chair (CRC) Equity Diversity and Inclusion Action Plan, as well as participation in the Dimensions EDI pilot program, the…
Added 4 mins ago
T
Account Manager, Sourcing
Tag
Montreal, QC · Greater Montreal Metropolitan Area
- $100,000 to $110,000 CAD / year
- Full-time
This role will be responsible for executing service delivery at Tag. The Account Manager,
Added 4 mins ago
UO
Assistant University Veterinarian, VP Research
University of Calgary
Calgary, AB
- Full-time
Added 4 mins ago
GL
Supervisor, R&D Technical Operations
Gay Lea Foods
Hamilton, ON
- Full-time
Reports to: SR. Manager R&D Capabilities and Excellence
Added 4 mins ago
SI
Senior Manager, Corporate Administration/Gestionnaire principal, administration corporative
Sport Integrity Canada / Sport Intégrité Canada
Ottawa, ON
- Full-time
Reporting to the Director, Finance, Human Resources and Administration, the Senior Manager, Corporate Administration provides leadership in the implementation of corporate priorities and…
Added 4 mins ago
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Research Data Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Ensure the implementation and coordination of internal, national and international projects.
Added 4 mins ago
IC
Consultant- SAP CSV & Data Migration, Life Sciences- Business Consulting
Infosys Consulting
Toronto, ON
- Full-time
…to SAP S/4HANA transformation programs and large-scale SAP implementation initiatives, with a strong focus on test governance, data migration controls, compliance oversight, and audit…
Added 4 mins ago
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Oracle / PostgreSQL Database Administrator
TD
Mississauga, ON
- Full-time
Perform risk assessments, impact analyses, implementation planning, validation testing, and rollback planning.
Added 4 mins ago
CB
Manager, Information Technology
Columbia Basin Trust
Castlegar, BC
- Full-time
Columbia Basin Trust is seeking a Manager, Information Technology, to join our team. This position is responsible for the operational oversight, planning and continuous improvement of the…
Added 6 mins ago
UO
ERP System Administrator - Information Technologies
University of Calgary
Calgary, AB
- Full-time
Added 6 mins ago
GL
Manager, Indirect Procurement
Gay Lea Foods
Toronto, ON · Etobicoke, ON
- Full-time
Gay Lea Foods is seeking an experienced and results-oriented Manager, Indirect Procurement to lead the development and centralization of indirect procurement across our Canadian operations.
Added 6 mins ago
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Manager, Data Engineering
Avanade
Toronto, ON
- Full-time
Proven success in consultative/complex technical sales and deployment projects, architecture, design, implementation, and/or support of highly distributed applications required Extensive

GoFleet

Customer Engineering and Reliability

Mississauga, ON, L4W 4Y6, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

Original job description

Location: Mississauga, Ontario – Hybrid (4 days/week in office)

Type: Full-time

Team: Customer Engineering

Compensation:

Fresh Graduate (0–1 year): CAD $50,000–$62,000
Early Professional (1–3 years): CAD $58,000–$70,000

About ZenduIT / GoFleet / GoZen Intelligence

ZenduIT and GoFleet build technology that helps organizations manage fleets and field operations more effectively. Our solutions span GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring, workflow automation, and business intelligence.

We are now building GoZen Intelligence, an AI-powered fleet intelligence platform designed to turn operational data into prioritized insights, recommendations, and actions.

About the Role

We are looking for a engineer who enjoys figuring out why something isn't working, rather than simply closing a ticket.

You will investigate technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs, integrations, configurations, and data - identify the root cause, communicate clearly with customers, and help prevent the issue from happening again.

This role is about replacing guessing with evidence-based troubleshooting.

What You Will Do

Turn vague customer reports into specific, testable technical questions.
Investigate using logs, APIs, dashboards, SQL/data queries, configuration and event history.
Reproduce issues, test hypotheses, and identify root causes.
Compare working vs. failing systems to find meaningful differences.
Communicate clearly with customers about what we know, what we don't know, and what happens next.
Escalate issues to engineering with clear evidence, reproduction steps, and findings.
Identify recurring problems and help drive permanent fixes.
Create reusable diagnostic tools, queries, scripts, checklists, and documentation.
Use AI to investigate faster while verifying its output against real evidence.

What You May Investigate

Vehicles or devices that stop reporting.
API, authentication, webhook, or integration issues.
Missing, delayed, duplicated, or inconsistent data.
Firmware or configuration problems.
Recurring issues that have been fixed repeatedly but never truly resolved.

What We're Looking For

We value curiosity, critical thinking, ownership, and problem-solving over job titles or years of experience.

You should have:

Experience in technical support, application support, customer engineering, QA, implementation, systems, field service, or similar hands-on troubleshooting.
Experience diagnosing technical problems where the cause was not immediately obvious.
A methodical approach to separating symptoms, evidence, and root cause.
Working knowledge of areas such as REST APIs, logs, SQL/MongoDB, networking, SaaS applications, scripting, or IoT/devices.
Comfort with tools such as Postman, query tools, spreadsheets, or scripting environments.
Strong communication skills with both technical and non-technical users.
Practical experience using AI tools for technical work, with the judgment to verify the results.

Telematics, GPS, cellular, or vehicle-electrical experience is a plus, but not required.

Why Join Us?

Work where software, devices, vehicles, networks, and data come together.
Solve technically interesting real-world customer problems.
Have your investigations directly influence product and engineering improvements.
Build broad systems knowledge rather than following a scripted support process.
Develop toward Customer Engineering, Solutions Engineering, Implementation, Product, or Forward-Deployed roles.

Hiring Process

Application → AI-assisted interview → Technical investigation case → Hiring Manager → Final conversation

The practical investigation includes realistic technical/log data, and AI tools are welcome. We ask candidates to explain how they used AI and how they verified the output.

ZenduIT / GoFleet is an equal opportunity employer and welcomes applicants from all backgrounds. Accommodations are available throughout the hiring process.

Don't stop at the first answer. Find the evidence. Find the root cause. Fix the problem.

Apply now and show us how you troubleshoot.

Apply About employer

More about this job

Responsibilities

Investigate and resolve complex technical issues across IoT devices, SaaS platforms, and integrations by identifying root causes. Communicate findings clearly to customers and collaborate with engineering to implement permanent solutions.

Requirements

Requires hands-on experience in technical support, QA, or systems troubleshooting with a methodical approach to problem-solving. Proficiency in SQL, APIs, and scripting is essential, along with strong communication skills and the ability to verify AI-generated outputs.

Skills

Technical support
Troubleshooting
Root cause analysis
REST APIs
SQL
MongoDB
Networking
SaaS
Scripting
IoT
Postman
Data analysis
Communication
AI tools
Telematics
GPS

Visa sponsorship

Not detected in the job text

Keywords

Customer Engineering
Reliability
IoT
SaaS
API
SQL
MongoDB
Telematics
GPS
Firmware
Data analysis
Troubleshooting
Root cause analysis
Postman
AI
Automation
Networking
Dash cameras
Compliance
Asset monitoring
Business intelligence
Technical support
Systems engineering
Field service
Scripting
Log analysis
Webhooks
Authentication
Evidence-based troubleshooting
Product engineering

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