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Added 13 mins ago
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DevOps- AI Platform Engineer
Galent
Halifax, NS
- Contract
An engineer mindset, SDLC experience with production class delivery, strong analytical mindset, communication skills, and sense of ownership / drive
Added 15 mins ago
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CAP Intelligence Platform Databricks Engineer
Nasdaq
Toronto, ON
- Full-time
As a Senior Specialist, Intelligence Platform Engineer reporting to the AVP of Enterprise Architecture, you'll play a critical role in administering, governing, and scaling Nasdaq's…
Added 30 mins ago
EN
Senior Forward Deployed Engineer (10570) Toronto, Canada
Extreme Networks
Toronto, ON
- Full-time
Title of position: Senior Forward Deployed Engineer
Added 30 mins ago
CT
Data Engineer, Enterprise Data, Insights & Analytics
Canadian Tire Corporation
Toronto, ON
- Full-time
As a Data Engineer, Enterprise Data, Insights & Analytics, you will design, build, and maintain scalable data pipelines that support accurate, timely financial reporting and analytics. This…
Added 30 mins ago
AM
Salesforce AI & Data Cloud Solutions Engineer
AGF Management
Toronto, ON
- Full-time
We are seeking a hands-on Data Engineer to own both the underlying CRM data foundation and the Data360 platform. The role will design, build, govern, and support scalable data models,…
Added 1 hour ago
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Director of Platform Engineering
MaintainX (An Autodesk Company)
Remote, Canada
- $173,000 to $254,000 CAD / year
- Full-time
- Remote
We're looking for an Engineering Director to lead MaintainX's Platform division. Platform owns the seven foundational teams every product engineer builds on: AI Builder, DevOps, Compliance,…
Added 1 hour ago
M
Senior Software Engineer, Device & Data Platform
Mecka
Richmond Hill, ON
- $180,000 to $210,000 CAD / year
- Full-time
Test complete user workflows end to end, and maintain documentation, monitoring, and backward compatibility as the platform evolves.
Added 1 hour ago
Software Development Engineer II, Umbrella Training
Amazon
Toronto, ON
The Umbrella Training team is looking for a Software Development Engineer to join our mission-critical platform that powers training for Amazon's global fulfillment network. This unique…
Added 1 hour ago
Senior Software Dev Engineer, EC2 Hyperplane
Amazon
Vancouver, BC
Hyperplane is the distributed network virtualization platform behind AWS services such as NAT Gateway, Network Load Balancer, Gateway Load Balancer, AWS PrivateLink and Elastic File System.…
Added 1 hour ago
SS
Application Support Engineer – SWIFT & Mainframe, Assistant Vice President
State Street
Toronto, ON
- Full-time
5+ years' experience as a Application Support Engineer in financial services
Added 1 hour ago
SS
Application Support Engineer – SWIFT & Mainframe, Assistant Vice President
State Street
Toronto, ON
- Full-time
5+ years' experience as a Application Support Engineer in financial services
Added 1 hour ago
CO
Staff Software Engineer
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Staff Software Engineer
Added 1 hour ago
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Electrical Engineer / System Integrator
Canal
North Vancouver, BC
- Full-time
Designation as a Professional Engineer (P. Eng) or Professional Project Manager (PMP) is an asset
Added 1 hour ago
MR
Senior Solutions Engineer
Metrics Recruitment
Vancouver, BC · Greater Vancouver, BC
- $115,000 to $140,000 CAD / year
- Full-time
…at the intersection of banking and business software. Their platform lets major banks offer treasury and payment capabilities directly inside the systems their commercial customers already…
Added 1 hour ago
X
Digital Sales Engineer / Market Development Manager-Automation-Flygt
Xylem
Montreal, QC
- Full-time
We're Hiring a Digital Sales Engineer / Market Development Manager!
Added 1 hour ago
R
Lead Software Developer
RBC
Toronto, ON
- Full-time
…technical design and development of cross-functional, multi-platform trading application systems and apply extensive, in-depth knowledge, skills, and practices to perform complex…
Added 1 hour ago
Senior Software Engineer, Web3 Backend
Robinhood
Toronto, ON
As a Senior Software Engineer, you’ll architect, build, and scale the backend services, infrastructure, and data systems that support Robinhood’s next-generation crypto, web3, and wallet…
Added 1 hour ago
Principal Software Engineer
Questrade Financial Group
Toronto, ON
As a Principal Software Engineer, you will be the senior technical authority on this platform. You will set architectural direction, raise the engineering bar, and stay close to the code.…
Added 1 hour ago
T
Data Scientist II
TD
Toronto, ON
- Full-time
Collaborate with other partners, such as data and business analysts, software engineer, data engineers, and application developers to develop scalable and sustainable data science solutions…
Added 1 hour ago
Senior Backend Product Developer, SCM Tech Fulfillment
HelloFresh
Toronto, ON
The Production Scheduling Technology team builds and maintains the platform that powers how HelloFresh plans, sequences, and optimizes production across our operations. Our team has…
Added 1 hour ago
M
Technical Architect- AI
Mphasis
Toronto, ON
- Full-time
…of enterprise-scale Generative AI solutions on Google Cloud Platform (GCP). The ideal candidate will possess deep expertise in Retrieval-Augmented Generation (RAG), Large Language Models…
Added 1 hour ago
L
Murex DevOps
Luxoft
Toronto, ON
- Full-time
As a DevOps Engineer, you will be responsible for designing, building, and operating automated platforms that enable reliable, secure, and scalable delivery of the MX platform across SaaS,…
Added 1 hour ago
P
JAMS Platform Engineer
ProwessSoft
Toronto, ON
- Contract
Seeking a hands-on engineer to drive the reliability| automation and modernization of the enterprise JAMS workload automation platform. The role combines JAMS platform expertise with…
Added 1 hour ago
AI
Lead React Native Engineer
AI Interviews
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a Senior/Lead React Native Engineer with 8+ years of mobile engineering and 5+ years of production React Native experience.Strong expertise in React Native 0.76+, New…
Added 1 hour ago
Electrical Controls Engineer
Florida Crystals / ASR Group
Toronto, ON
The Electrical Controls Engineer is responsible for maintaining instrumentation, electrical and control systems in support of plant production, quality, GMP and safety goals. Design and…

GoFleet

Customer Engineering and Reliability

Mississauga, ON, L4W 4Y6, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

Original job description

Location: Mississauga, Ontario – Hybrid (4 days/week in office)

Type: Full-time

Team: Customer Engineering

Compensation:

Fresh Graduate (0–1 year): CAD $50,000–$62,000
Early Professional (1–3 years): CAD $58,000–$70,000

About ZenduIT / GoFleet / GoZen Intelligence

ZenduIT and GoFleet build technology that helps organizations manage fleets and field operations more effectively. Our solutions span GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring, workflow automation, and business intelligence.

We are now building GoZen Intelligence, an AI-powered fleet intelligence platform designed to turn operational data into prioritized insights, recommendations, and actions.

About the Role

We are looking for a engineer who enjoys figuring out why something isn't working, rather than simply closing a ticket.

You will investigate technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs, integrations, configurations, and data - identify the root cause, communicate clearly with customers, and help prevent the issue from happening again.

This role is about replacing guessing with evidence-based troubleshooting.

What You Will Do

Turn vague customer reports into specific, testable technical questions.
Investigate using logs, APIs, dashboards, SQL/data queries, configuration and event history.
Reproduce issues, test hypotheses, and identify root causes.
Compare working vs. failing systems to find meaningful differences.
Communicate clearly with customers about what we know, what we don't know, and what happens next.
Escalate issues to engineering with clear evidence, reproduction steps, and findings.
Identify recurring problems and help drive permanent fixes.
Create reusable diagnostic tools, queries, scripts, checklists, and documentation.
Use AI to investigate faster while verifying its output against real evidence.

What You May Investigate

Vehicles or devices that stop reporting.
API, authentication, webhook, or integration issues.
Missing, delayed, duplicated, or inconsistent data.
Firmware or configuration problems.
Recurring issues that have been fixed repeatedly but never truly resolved.

What We're Looking For

We value curiosity, critical thinking, ownership, and problem-solving over job titles or years of experience.

You should have:

Experience in technical support, application support, customer engineering, QA, implementation, systems, field service, or similar hands-on troubleshooting.
Experience diagnosing technical problems where the cause was not immediately obvious.
A methodical approach to separating symptoms, evidence, and root cause.
Working knowledge of areas such as REST APIs, logs, SQL/MongoDB, networking, SaaS applications, scripting, or IoT/devices.
Comfort with tools such as Postman, query tools, spreadsheets, or scripting environments.
Strong communication skills with both technical and non-technical users.
Practical experience using AI tools for technical work, with the judgment to verify the results.

Telematics, GPS, cellular, or vehicle-electrical experience is a plus, but not required.

Why Join Us?

Work where software, devices, vehicles, networks, and data come together.
Solve technically interesting real-world customer problems.
Have your investigations directly influence product and engineering improvements.
Build broad systems knowledge rather than following a scripted support process.
Develop toward Customer Engineering, Solutions Engineering, Implementation, Product, or Forward-Deployed roles.

Hiring Process

Application → AI-assisted interview → Technical investigation case → Hiring Manager → Final conversation

The practical investigation includes realistic technical/log data, and AI tools are welcome. We ask candidates to explain how they used AI and how they verified the output.

ZenduIT / GoFleet is an equal opportunity employer and welcomes applicants from all backgrounds. Accommodations are available throughout the hiring process.

Don't stop at the first answer. Find the evidence. Find the root cause. Fix the problem.

Apply now and show us how you troubleshoot.

Apply About employer

More about this job

Responsibilities

Investigate and resolve complex technical issues across IoT devices, SaaS platforms, and integrations by identifying root causes. Communicate findings clearly to customers and collaborate with engineering to implement permanent solutions.

Requirements

Requires hands-on experience in technical support, QA, or systems troubleshooting with a methodical approach to problem-solving. Proficiency in SQL, APIs, and scripting is essential, along with strong communication skills and the ability to verify AI-generated outputs.

Skills

Technical support
Troubleshooting
Root cause analysis
REST APIs
SQL
MongoDB
Networking
SaaS
Scripting
IoT
Postman
Data analysis
Communication
AI tools
Telematics
GPS

Visa sponsorship

Not detected in the job text

Keywords

Customer Engineering
Reliability
IoT
SaaS
API
SQL
MongoDB
Telematics
GPS
Firmware
Data analysis
Troubleshooting
Root cause analysis
Postman
AI
Automation
Networking
Dash cameras
Compliance
Asset monitoring
Business intelligence
Technical support
Systems engineering
Field service
Scripting
Log analysis
Webhooks
Authentication
Evidence-based troubleshooting
Product engineering

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