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Added 25 mins ago
GM
Senior Software Developer
General Motors
Markham, ON · Oshawa, ON
- Full-time
This role is for a hands-on senior engineer who can design, implement, test, deploy, and operate reliable backend systems at production scale. The developer will contribute across REST…
Added 54 mins ago
CG
Martech/ Growth Engineer
Credit Genie
Toronto, ON
- $180,000 to $230,000 USD / year
- Full-time
Credit Genie is a mobile-first financial wellness platform designed to help individuals take control of their financial future. We leverage artificial intelligence to provide personalized…
Added 2 hours ago
Principal Software Engineer
Questrade Financial Group
Toronto, ON
As a Principal Software Engineer, you will be the senior technical authority on this platform. You will set architectural direction, raise the engineering bar, and stay close to the code.…
Added 3 hours ago
L
Murex DevOps
Luxoft
Toronto, ON
- Full-time
As a DevOps Engineer, you will be responsible for designing, building, and operating automated platforms that enable reliable, secure, and scalable delivery of the MX platform across SaaS,…
Added 3 hours ago
Electrical Controls Engineer
Florida Crystals / ASR Group
Toronto, ON
The Electrical Controls Engineer is responsible for maintaining instrumentation, electrical and control systems in support of plant production, quality, GMP and safety goals. Design and…
Added 3 hours ago
GD
Software Engineering Developer, DevOps
General Dynamics Missions System International
Calgary, AB · Ottawa, Ontario
- $85,000 to $110,000 CAD / year
- Full-time
Familiarity with test automation tools and integrating those into your development process
Added 3 hours ago
CF
AI/ML DevOps Engineer
CI Financial
Toronto, ON
- Full-time
Support release practices including environment separation, deployment automation, and safe promotion across dev/test/prod.
Added 4 hours ago
RS
Principal Software Engineer- RMJ (AI Accelerated)
Redwood Software
ON
- $150,000 to $170,000 CAD / year
Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations…
Added 4 hours ago
G
Customer Engineering and Reliability
GoFleet
Mississauga, ON
- Full-time
…cameras, maintenance, compliance, asset monitoring, workflow automation, and business…
Added 4 hours ago
S
V&V Specialist
Scalian
Montreal, QC
- Full-time
We are seeking an experienced Verification & Validation Engineer to support the development and validation of embedded platforms. The ideal candidate has strong expertise in Board Support…
Added 4 hours ago
S
V&V Specialist
Scalian
Montreal, QC
- Full-time
We are seeking an experienced Verification & Validation Engineer to support the development and validation of embedded platforms. The ideal candidate has strong expertise in Board Support…
Added 4 hours ago
Intermediate Site Reliability Engineer
ContactMonkey
Toronto, ON
Our mission is to power measurable employee engagement worldwide, and we're looking for an Intermediate Site Reliability Engineer to join our Engineering team.
Added 5 hours ago
FG
Founding Robotics Engineer – Autonomous Golf Mowers
Foxbridge Golf Club
Toronto, ON
- Full-time
We are starting from the ground up and looking for a talented, entrepreneurial Robotics Engineer to lead the technical development of this project from concept to working prototype.
Added 5 hours ago
E
Full Stack Engineer, SE3
eBay
Toronto, ON
- Full-time
We are seeking a Full Stack Engineer with to help redefine and elevate the Goldin platform. In this role, you’ll work across the stack, collaborating with high-velocity teams to design,…
Added 5 hours ago
KG
Senior Java Low Latency Developer
K&K Global Talent Solutions INC.
Mississauga, ON
- Full-time
Design and implement comprehensive test strategies for trading workflows and platform functionality.
Added 6 hours ago
AI
Software Architect
Arkion Identity Systems
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are building a highly secure and scalable cloud-native platform for non-human identity governance. We are looking for a Software Architect to define and implement the technical…
Added 6 hours ago
Senior Software Engineer – DevTest / QA Automation
Kaseya Careers
Toronto, ON
The role requires an engineer who can leverage AI assisted development tools and coding agents to accelerate automation, analyze existing codebases, generate and validate test scenarios,…
Added 6 hours ago
V
Instrument Operator Technician (6 Month Contract)
VitalBio
Oakville, ON
- Full-time
Scripting & Automation: Familiar with programming to automate data extraction, manage test sequences, and interface with hardware subsystems.
Added 11 hours ago
AM
Systems Validation Engineer - Data Center GPU
Advanced Micro Devices, Inc
Markham, ON
- Full-time
As a Systems Validation Engineer within the Datacenter and GPU Accelerated Processing division, you will execute on SOC and system/rack level validation, triage and debug for the AMD Data…
Added 17 hours ago
TT
Digital Controls Technical Specialist
Trane Technologies
Montreal, QC
- Full-time
Design, develop, and test control programs and sequences for IoT devices and building automation systems.
Added 17 hours ago
CL
Data Engineer
Codd Labs
Toronto, ON
- Contract
Data Engineer (Contract, LLM Exposure a Plus)
Added 18 hours ago
A
Systems Validation Engineer - Data Center GPU
AMD
Markham, ON
- $84,000 to $126,000 USD / year
- Full-time
As a Systems Validation Engineer within the Datacenter and GPU Accelerated Processing division, you will execute on SOC and system/rack level validation, triage and debug for the AMD Data…
Added 18 hours ago
AS
Design Engineering Manager, Integrated Automation & Control Solution
Arrow Speed Controls
Richmond, BC
- Full-time
…date, we are a trusted partner across the heavy industries. We engineer and assemble speed control equipment for a wide range of electric motor applications. In addition to VFD's, we also…
Added 20 hours ago
GD
Software Engineering Developer, DevOps
General Dynamics Missions System International
Ottawa, ON
- $85,000 to $110,000 CAD / year
- Full-time
Familiarity with test automation tools and integrating those into your development process
Added 20 hours ago
HA
Senior Embedded DevOps and Software Verification Engineer
Horizon Aircraft
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Horizon is seeking an open, enthusiastic Senior Embedded DevOps and Software Verification Engineer. Your role involves developing, maintaining and applying the engineering infrastructure…

GoFleet

Customer Engineering and Reliability

Mississauga, ON, L4W 4Y6, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

Original job description

Location: Mississauga, Ontario – Hybrid (4 days/week in office)

Type: Full-time

Team: Customer Engineering

Compensation:

Fresh Graduate (0–1 year): CAD $50,000–$62,000
Early Professional (1–3 years): CAD $58,000–$70,000

About ZenduIT / GoFleet / GoZen Intelligence

ZenduIT and GoFleet build technology that helps organizations manage fleets and field operations more effectively. Our solutions span GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring, workflow automation, and business intelligence.

We are now building GoZen Intelligence, an AI-powered fleet intelligence platform designed to turn operational data into prioritized insights, recommendations, and actions.

About the Role

We are looking for a engineer who enjoys figuring out why something isn't working, rather than simply closing a ticket.

You will investigate technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs, integrations, configurations, and data - identify the root cause, communicate clearly with customers, and help prevent the issue from happening again.

This role is about replacing guessing with evidence-based troubleshooting.

What You Will Do

Turn vague customer reports into specific, testable technical questions.
Investigate using logs, APIs, dashboards, SQL/data queries, configuration and event history.
Reproduce issues, test hypotheses, and identify root causes.
Compare working vs. failing systems to find meaningful differences.
Communicate clearly with customers about what we know, what we don't know, and what happens next.
Escalate issues to engineering with clear evidence, reproduction steps, and findings.
Identify recurring problems and help drive permanent fixes.
Create reusable diagnostic tools, queries, scripts, checklists, and documentation.
Use AI to investigate faster while verifying its output against real evidence.

What You May Investigate

Vehicles or devices that stop reporting.
API, authentication, webhook, or integration issues.
Missing, delayed, duplicated, or inconsistent data.
Firmware or configuration problems.
Recurring issues that have been fixed repeatedly but never truly resolved.

What We're Looking For

We value curiosity, critical thinking, ownership, and problem-solving over job titles or years of experience.

You should have:

Experience in technical support, application support, customer engineering, QA, implementation, systems, field service, or similar hands-on troubleshooting.
Experience diagnosing technical problems where the cause was not immediately obvious.
A methodical approach to separating symptoms, evidence, and root cause.
Working knowledge of areas such as REST APIs, logs, SQL/MongoDB, networking, SaaS applications, scripting, or IoT/devices.
Comfort with tools such as Postman, query tools, spreadsheets, or scripting environments.
Strong communication skills with both technical and non-technical users.
Practical experience using AI tools for technical work, with the judgment to verify the results.

Telematics, GPS, cellular, or vehicle-electrical experience is a plus, but not required.

Why Join Us?

Work where software, devices, vehicles, networks, and data come together.
Solve technically interesting real-world customer problems.
Have your investigations directly influence product and engineering improvements.
Build broad systems knowledge rather than following a scripted support process.
Develop toward Customer Engineering, Solutions Engineering, Implementation, Product, or Forward-Deployed roles.

Hiring Process

Application → AI-assisted interview → Technical investigation case → Hiring Manager → Final conversation

The practical investigation includes realistic technical/log data, and AI tools are welcome. We ask candidates to explain how they used AI and how they verified the output.

ZenduIT / GoFleet is an equal opportunity employer and welcomes applicants from all backgrounds. Accommodations are available throughout the hiring process.

Don't stop at the first answer. Find the evidence. Find the root cause. Fix the problem.

Apply now and show us how you troubleshoot.

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More about this job

Responsibilities

Investigate and resolve complex technical issues across IoT devices, SaaS platforms, and integrations by identifying root causes. Communicate findings clearly to customers and collaborate with engineering to implement permanent solutions.

Requirements

Requires hands-on experience in technical support, QA, or systems troubleshooting with a methodical approach to problem-solving. Proficiency in SQL, APIs, and scripting is essential, along with strong communication skills and the ability to verify AI-generated outputs.

Skills

Technical support
Troubleshooting
Root cause analysis
REST APIs
SQL
MongoDB
Networking
SaaS
Scripting
IoT
Postman
Data analysis
Communication
AI tools
Telematics
GPS

Visa sponsorship

Not detected in the job text

Keywords

Customer Engineering
Reliability
IoT
SaaS
API
SQL
MongoDB
Telematics
GPS
Firmware
Data analysis
Troubleshooting
Root cause analysis
Postman
AI
Automation
Networking
Dash cameras
Compliance
Asset monitoring
Business intelligence
Technical support
Systems engineering
Field service
Scripting
Log analysis
Webhooks
Authentication
Evidence-based troubleshooting
Product engineering

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