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Added 37 mins ago
HA
Systems Engineer II
Honeywell Aerospace
Ottawa, ON · Kanata, ON
- Full-time
…will collaborate closely with optical, mechanical, electrical, software, and mission operations teams to deliver high-performance solutions that meet customer and mission…
Added 1 hour ago
Q
Lead Engineer - Mechanical
Qualus
Vancouver, BC
- Full-time
Power Your Future with Qualus in our T&D Canada business as a Lead Engineer - Mechanical. Reporting to the Director of Engineering, this position is located in our Vancouver, BC office. If…
Added 1 hour ago
HC
Research Engineer
Human Computer Lab
Remote, Canada
- Full-time
- Remote
Use AI as a research collaborator - to map a search space, run experiments, and pressure-test your own ideas - and share your judgment in how you use it for novel approaches.
Added 1 hour ago
M
Senior Software Engineer, Device & Data Platform
Mecka
Richmond Hill, ON
- $180,000 to $210,000 CAD / year
- Full-time
You'll own the software that lets people operate Mecka's connected hardware and use the data it produces. That includes services and operational tools for our device teams, and APIs and…
Added 1 hour ago
Q
Lead Engineer - Mechanical
Qualus
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Power Your Future with Qualus in our T&D Canada business as a Lead Engineer - Mechanical. Reporting to the Director of Engineering, this position is located in our Vancouver, BC office. If…
Added 1 hour ago
A
Senior Verification Engineer - Security
Arm
Toronto, ON
- Full-time
As a creative problem solving Security and Embedded Processor Verification Engineer, you will be part of a team that will define and realize the Hardware Security IP and Subsystem. We will…
Added 1 hour ago
Senior Software Engineer, Web3 Backend
Robinhood
Toronto, ON
As a Senior Software Engineer, you’ll architect, build, and scale the backend services, infrastructure, and data systems that support Robinhood’s next-generation crypto, web3, and wallet…
Added 1 hour ago
Liaison Engineer
Westerkirk
Calgary, AB
The Liaison Engineer is responsible for dispositioning non-conformances, developing repairs and coordinating their implementation within the aircraft manufacturing environment.
Added 1 hour ago
Principal Software Engineer
Questrade Financial Group
Toronto, ON
We’re looking for our next Principal Software Engineer. Could It Be You?
Added 2 hours ago
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Forward Deployed Engineer - Full Stack AI Solutions
VistaVu
Calgary, AB
- Full-time
As a Forward Deployed Engineer - AI Solutions at VistaVu Solutions, you will work alongside customers to understand their business problems, learn how their teams operate, and build AI…
Added 2 hours ago
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Software Tests Specialist (CF-18 Fighter)
CAE
Mirabel, QC
- Full-time
Serve as a Test Project Engineer supporting onboard software applications for the CF-18 fighter aircraft.
Added 2 hours ago
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Murex DevOps
Luxoft
Toronto, ON
- Full-time
As a DevOps Engineer, you will be responsible for designing, building, and operating automated platforms that enable reliable, secure, and scalable delivery of the MX platform across SaaS,…
Added 2 hours ago
VS
Forward Deployed Engineer - Full Stack AI Solutions
VistaVu Solutions
Calgary, AB
- Full-time
As a Forward Deployed Engineer - AI Solutions at VistaVu Solutions, you will work alongside customers to understand their business problems, learn how their teams operate, and build AI…
Added 2 hours ago
GD
Software Engineering Developer, DevOps
General Dynamics Missions System International
Calgary, AB · Ottawa, Ontario
- $85,000 to $110,000 CAD / year
- Full-time
We are seeking a skilled DevOps Engineer to join our team and enhance our development and operational efficiency. This role is ideal for someone who thrives in a cloud-agnostic environment…
Added 2 hours ago
MP
Metallurgical Tech. 185331UO
Metal Processing Group, an Affiliate of The Heico Companies
L'Orignal, ON
- Full-time
…wire rod for releases to customers based on evaluation of own test results, tests from other QA department and other production data. You need to maintain coil inventory, coordinate…
Added 2 hours ago
CF
AI/ML DevOps Engineer
CI Financial
Toronto, ON
- Full-time
CI Financial is seeking an experienced AI/ML DevOps Engineer to join the Data, AI & Analytics (DNA) team. In this role, you will help operationalize Gen AI and machine learning solutions by…
Added 3 hours ago
RS
Principal Software Engineer- RMJ (AI Accelerated)
Redwood Software
ON
- $150,000 to $170,000 CAD / year
As a Principal Software Engineer, you will be a senior technical leader and strategic influencer shaping Redwood’s RunMyJobs platform. You will drive high-impact technical decisions, own…
Added 3 hours ago
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Customer Engineering and Reliability
GoFleet
Mississauga, ON
- Full-time
We are looking for a engineer who enjoys figuring out why something isn't working, rather than simply closing a ticket.
Added 3 hours ago
GC
Senior Mineral Processing Engineer
Glencore Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
XPS is seeking a skilled Senior Mineral Processing Engineer to join the Mineral Processing Group in Sudbury, Ontario. The group provides support for both long-term strategic growth…
Added 3 hours ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
…discipline inputs – Business Development, Analysis, Electrical, Software, Fluid Power, Metallurgy, Manufacturing,…
Added 3 hours ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
The service team is currently seeking a Mechanical engineer/designer to specialize in resolving service issues.
Added 3 hours ago
ET
Software Engineer
Envision Technology Solutions
Toronto, ON
- Full-time
Influence software architecture and lead design decisions for the Platform, with particular focus on payments and money-movement systems.
Added 3 hours ago
S
V&V Specialist
Scalian
Montreal, QC
- Full-time
We are seeking an experienced Verification & Validation Engineer to support the development and validation of embedded platforms. The ideal candidate has strong expertise in Board Support…
Added 3 hours ago
T
Sr, Mainframe Engineer, TD Securities
TD
Toronto, ON
- Full-time
…specification, industry analysis, vendor engagement and analysis, software development, project management, financial management, test plans and execution, and operational standards…
Added 3 hours ago
QW
Software Engineer in Test
Quantum World Technologies Inc.
Toronto, ON
- Contract
…application throughout the full development lifecycle. In-sprint test automation Knowledge of test case management packages Demonstrated experience of hands-on Issue and Defect Management.…

GoFleet

Customer Engineering and Reliability

Mississauga, ON, L4W 4Y6, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

Original job description

Location: Mississauga, Ontario – Hybrid (4 days/week in office)

Type: Full-time

Team: Customer Engineering

Compensation:

Fresh Graduate (0–1 year): CAD $50,000–$62,000
Early Professional (1–3 years): CAD $58,000–$70,000

About ZenduIT / GoFleet / GoZen Intelligence

ZenduIT and GoFleet build technology that helps organizations manage fleets and field operations more effectively. Our solutions span GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring, workflow automation, and business intelligence.

We are now building GoZen Intelligence, an AI-powered fleet intelligence platform designed to turn operational data into prioritized insights, recommendations, and actions.

About the Role

We are looking for a engineer who enjoys figuring out why something isn't working, rather than simply closing a ticket.

You will investigate technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs, integrations, configurations, and data - identify the root cause, communicate clearly with customers, and help prevent the issue from happening again.

This role is about replacing guessing with evidence-based troubleshooting.

What You Will Do

Turn vague customer reports into specific, testable technical questions.
Investigate using logs, APIs, dashboards, SQL/data queries, configuration and event history.
Reproduce issues, test hypotheses, and identify root causes.
Compare working vs. failing systems to find meaningful differences.
Communicate clearly with customers about what we know, what we don't know, and what happens next.
Escalate issues to engineering with clear evidence, reproduction steps, and findings.
Identify recurring problems and help drive permanent fixes.
Create reusable diagnostic tools, queries, scripts, checklists, and documentation.
Use AI to investigate faster while verifying its output against real evidence.

What You May Investigate

Vehicles or devices that stop reporting.
API, authentication, webhook, or integration issues.
Missing, delayed, duplicated, or inconsistent data.
Firmware or configuration problems.
Recurring issues that have been fixed repeatedly but never truly resolved.

What We're Looking For

We value curiosity, critical thinking, ownership, and problem-solving over job titles or years of experience.

You should have:

Experience in technical support, application support, customer engineering, QA, implementation, systems, field service, or similar hands-on troubleshooting.
Experience diagnosing technical problems where the cause was not immediately obvious.
A methodical approach to separating symptoms, evidence, and root cause.
Working knowledge of areas such as REST APIs, logs, SQL/MongoDB, networking, SaaS applications, scripting, or IoT/devices.
Comfort with tools such as Postman, query tools, spreadsheets, or scripting environments.
Strong communication skills with both technical and non-technical users.
Practical experience using AI tools for technical work, with the judgment to verify the results.

Telematics, GPS, cellular, or vehicle-electrical experience is a plus, but not required.

Why Join Us?

Work where software, devices, vehicles, networks, and data come together.
Solve technically interesting real-world customer problems.
Have your investigations directly influence product and engineering improvements.
Build broad systems knowledge rather than following a scripted support process.
Develop toward Customer Engineering, Solutions Engineering, Implementation, Product, or Forward-Deployed roles.

Hiring Process

Application → AI-assisted interview → Technical investigation case → Hiring Manager → Final conversation

The practical investigation includes realistic technical/log data, and AI tools are welcome. We ask candidates to explain how they used AI and how they verified the output.

ZenduIT / GoFleet is an equal opportunity employer and welcomes applicants from all backgrounds. Accommodations are available throughout the hiring process.

Don't stop at the first answer. Find the evidence. Find the root cause. Fix the problem.

Apply now and show us how you troubleshoot.

Apply About employer

More about this job

Responsibilities

Investigate and resolve complex technical issues across IoT devices, SaaS platforms, and integrations by identifying root causes. Communicate findings clearly to customers and collaborate with engineering to implement permanent solutions.

Requirements

Requires hands-on experience in technical support, QA, or systems troubleshooting with a methodical approach to problem-solving. Proficiency in SQL, APIs, and scripting is essential, along with strong communication skills and the ability to verify AI-generated outputs.

Skills

Technical support
Troubleshooting
Root cause analysis
REST APIs
SQL
MongoDB
Networking
SaaS
Scripting
IoT
Postman
Data analysis
Communication
AI tools
Telematics
GPS

Visa sponsorship

Not detected in the job text

Keywords

Customer Engineering
Reliability
IoT
SaaS
API
SQL
MongoDB
Telematics
GPS
Firmware
Data analysis
Troubleshooting
Root cause analysis
Postman
AI
Automation
Networking
Dash cameras
Compliance
Asset monitoring
Business intelligence
Technical support
Systems engineering
Field service
Scripting
Log analysis
Webhooks
Authentication
Evidence-based troubleshooting
Product engineering

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