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Added 12 mins ago
LM
JR./INTERMEDIATE PROJECT MANAGER AND A SENIOR PROJECT MANAGER
Laframboise Mechanical Electrical Ltd
Long Sault, ON
- Full-time
Live our Core Values: We believe in maintaining high standards, fostering a safe and diverse work environment, and applying innovative solutions to every project.
Added 12 mins ago
LG
JR./INTERMEDIATE PROJECT MANAGER AND A SENIOR PROJECT MANAGER
Laframboise Groupe
Long Sault, ON
- Full-time
Live our Core Values: We believe in maintaining high standards, fostering a safe and diverse work environment, and applying innovative solutions to every project.
Added 12 mins ago
C
Senior QA Automation Engineer – Java & Playwright
Cognizant
Toronto, ON
- $80,000 to $110,000 CAD / year
- Full-time
As a Senior QA Automation Engineer – Java & Playwright, you will make an impact by developing scalable automation solutions and leading end-to-end testing activities for enterprise…
Added 12 mins ago
L
Software Engineer in Test
LTM
Mississauga, ON
- $103,554 to $115,200 CAD / year
- Full-time
LTM is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by…
Added 12 mins ago
WI
Senior Civil Engineer - Ressources
WSP in Canada
Kitimat, BC
- Full-time
…science-based expertise, our global minds unite to power local solutions. We are pathfinders and impact makers. We are Visioneers. We are…
Added 12 mins ago
WI
Senior Civil Engineer - Ressources
WSP in Canada
Kitimat, BC
- Full-time
…science-based expertise, our global minds unite to power local solutions. We are pathfinders and impact makers. We are Visioneers. We are…
Added 12 mins ago
WI
Solar PV Engineer
WSP in Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…projects that create real impact in our communities. As a Solar PV Engineer with us, you will be part of our national renewable energy team, leveraging your skills in the design and…
Added 12 mins ago
WI
Senior Professional, Structural Engineering
WSP in Canada
SK · Saskatchewan, Canada
- Full-time
As a Senior Structural Engineer in our Resources Engineering group, you will apply your structural design expertise to heavy industrial and mining projects from conceptual design through…
Added 12 mins ago
WI
Senior Civil Engineer - Ressources
WSP in Canada
Terrace, BC
- Full-time
…science-based expertise, our global minds unite to power local solutions. We are pathfinders and impact makers. We are Visioneers. We are…
Added 12 mins ago
WI
Lead Instrumentation & Control Engineer, Resources
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 12 mins ago
WI
Senior Instrumentation & Controls Engineer, Resources
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 12 mins ago
WI
Solar PV Engineer
WSP in Canada
AB · Edmonton, AB
- Full-time
…projects that create real impact in our communities. As a Solar PV Engineer with us, you will be part of our national renewable energy team, leveraging your skills in the design and…
Added 12 mins ago
WI
Solar PV Engineer
WSP in Canada
Mississauga, ON
- Full-time
…projects that create real impact in our communities. As a Solar PV Engineer with us, you will be part of our national renewable energy team, leveraging your skills in the design and…
Added 12 mins ago
WI
Lead Instrumentation & Control Engineer, Resources
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 12 mins ago
WI
Senior Civil Engineer - Ressources
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
…science-based expertise, our global minds unite to power local solutions. We are pathfinders and impact makers. We are Visioneers. We are…
Added 12 mins ago
WI
Senior Civil Engineer - Ressources
WSP in Canada
Thunder Bay, ON
- Full-time
…science-based expertise, our global minds unite to power local solutions. We are pathfinders and impact makers. We are Visioneers. We are…
Added 12 mins ago
WI
Senior Civil Engineer - Ressources
WSP in Canada
Terrace, BC
- Full-time
…science-based expertise, our global minds unite to power local solutions. We are pathfinders and impact makers. We are Visioneers. We are…
Added 12 mins ago
WI
Solar PV Engineer
WSP in Canada
Fredericton, NB
- Full-time
…projects that create real impact in our communities. As a Solar PV Engineer with us, you will be part of our national renewable energy team, leveraging your skills in the design and…
Added 12 mins ago
WI
Lead Electrical Engineer, Resources
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 12 mins ago
WI
Solar PV Engineer
WSP in Canada
Moncton, NB
- Full-time
…projects that create real impact in our communities. As a Solar PV Engineer with us, you will be part of our national renewable energy team, leveraging your skills in the design and…
Added 12 mins ago
WI
Senior Instrumentation & Controls Engineer, Resources
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 12 mins ago
WI
Senior Electrical Engineer, Resources
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 12 mins ago
WI
Senior Civil Engineer - Ressources
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
…science-based expertise, our global minds unite to power local solutions. We are pathfinders and impact makers. We are Visioneers. We are…
Added 12 mins ago
A
Senior Software Engineer / Member of Technical Staff (MTS)
Akkodis
Brampton, ON
- Contract
Position: Senior Software Engineer / Member of Technical Staff (MTS)
Added 12 mins ago
ES
Software Engineer Intern (Summer 2027 - 8-Months - Sports Technology - Undergraduate)
EA SPORTS
Vancouver, BC
- Temporary
…skills to real-world challenges. Reporting to a Senior Software Engineer, you will work in a Hybrid Work Model (3-days per week in office) out of our studio in…

GoFleet

Customer Engineering and Reliability

Mississauga, ON, L4W 4Y6, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

Original job description

Location: Mississauga, Ontario – Hybrid (4 days/week in office)

Type: Full-time

Team: Customer Engineering

Compensation:

Fresh Graduate (0–1 year): CAD $50,000–$62,000
Early Professional (1–3 years): CAD $58,000–$70,000

About ZenduIT / GoFleet / GoZen Intelligence

ZenduIT and GoFleet build technology that helps organizations manage fleets and field operations more effectively. Our solutions span GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring, workflow automation, and business intelligence.

We are now building GoZen Intelligence, an AI-powered fleet intelligence platform designed to turn operational data into prioritized insights, recommendations, and actions.

About the Role

We are looking for a engineer who enjoys figuring out why something isn't working, rather than simply closing a ticket.

You will investigate technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs, integrations, configurations, and data - identify the root cause, communicate clearly with customers, and help prevent the issue from happening again.

This role is about replacing guessing with evidence-based troubleshooting.

What You Will Do

Turn vague customer reports into specific, testable technical questions.
Investigate using logs, APIs, dashboards, SQL/data queries, configuration and event history.
Reproduce issues, test hypotheses, and identify root causes.
Compare working vs. failing systems to find meaningful differences.
Communicate clearly with customers about what we know, what we don't know, and what happens next.
Escalate issues to engineering with clear evidence, reproduction steps, and findings.
Identify recurring problems and help drive permanent fixes.
Create reusable diagnostic tools, queries, scripts, checklists, and documentation.
Use AI to investigate faster while verifying its output against real evidence.

What You May Investigate

Vehicles or devices that stop reporting.
API, authentication, webhook, or integration issues.
Missing, delayed, duplicated, or inconsistent data.
Firmware or configuration problems.
Recurring issues that have been fixed repeatedly but never truly resolved.

What We're Looking For

We value curiosity, critical thinking, ownership, and problem-solving over job titles or years of experience.

You should have:

Experience in technical support, application support, customer engineering, QA, implementation, systems, field service, or similar hands-on troubleshooting.
Experience diagnosing technical problems where the cause was not immediately obvious.
A methodical approach to separating symptoms, evidence, and root cause.
Working knowledge of areas such as REST APIs, logs, SQL/MongoDB, networking, SaaS applications, scripting, or IoT/devices.
Comfort with tools such as Postman, query tools, spreadsheets, or scripting environments.
Strong communication skills with both technical and non-technical users.
Practical experience using AI tools for technical work, with the judgment to verify the results.

Telematics, GPS, cellular, or vehicle-electrical experience is a plus, but not required.

Why Join Us?

Work where software, devices, vehicles, networks, and data come together.
Solve technically interesting real-world customer problems.
Have your investigations directly influence product and engineering improvements.
Build broad systems knowledge rather than following a scripted support process.
Develop toward Customer Engineering, Solutions Engineering, Implementation, Product, or Forward-Deployed roles.

Hiring Process

Application → AI-assisted interview → Technical investigation case → Hiring Manager → Final conversation

The practical investigation includes realistic technical/log data, and AI tools are welcome. We ask candidates to explain how they used AI and how they verified the output.

ZenduIT / GoFleet is an equal opportunity employer and welcomes applicants from all backgrounds. Accommodations are available throughout the hiring process.

Don't stop at the first answer. Find the evidence. Find the root cause. Fix the problem.

Apply now and show us how you troubleshoot.

Apply About employer

More about this job

Responsibilities

Investigate and resolve complex technical issues across IoT devices, SaaS platforms, and integrations by identifying root causes. Communicate findings clearly to customers and collaborate with engineering to implement permanent solutions.

Requirements

Requires hands-on experience in technical support, QA, or systems troubleshooting with a methodical approach to problem-solving. Proficiency in SQL, APIs, and scripting is essential, along with strong communication skills and the ability to verify AI-generated outputs.

Skills

Technical support
Troubleshooting
Root cause analysis
REST APIs
SQL
MongoDB
Networking
SaaS
Scripting
IoT
Postman
Data analysis
Communication
AI tools
Telematics
GPS

Visa sponsorship

Not detected in the job text

Keywords

Customer Engineering
Reliability
IoT
SaaS
API
SQL
MongoDB
Telematics
GPS
Firmware
Data analysis
Troubleshooting
Root cause analysis
Postman
AI
Automation
Networking
Dash cameras
Compliance
Asset monitoring
Business intelligence
Technical support
Systems engineering
Field service
Scripting
Log analysis
Webhooks
Authentication
Evidence-based troubleshooting
Product engineering

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