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Added 15 mins ago
RB
Lead Full Stack Developer
Royal Bank of Canada
Toronto, ON
- Full-time
Strong background in REST API, system design and application integration, including data mapping between source and target systems.
Added 28 mins ago
AF
Financial Planning and Analysis Manager
Armstrong Fluid Technology
Toronto, ON · Scarborough, ON
- $110,000 to $130,000 CAD / year
- Part-time
…brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our…
Added 30 mins ago
T
Mainframe Software Engineer II
TD
Toronto, ON
- Full-time
TD’s Core Platform Party1 Product Group is seeking a talented Software Engineer II to support mission-critical applications including CIF (CustomerLink) , PRTCL (Party API ) and others.…
Added 45 mins ago
EC
Ingénieur(e) en réseaux de puissance / Power Systems Engineer
Eaton Corporation
Brossard, QC
- Full-time
…around the world. As part of a multidisciplinary team, the Power Systems Engineer will participate in the research, design, prototyping, testing, and documentation of custom electric…
Added 59 mins ago
JG
Windows 365 Cloud Engineer
J&M Group
Toronto, ON
- Contract
We are hiring for a Windows 365 Cloud PC Engineer. This role focuses on designing, deploying, supporting, and optimizing enterprise-scale Windows 365 Cloud PC environments.
Added 59 mins ago
ED
Sr Software Developer (Lead) - EN 178
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
To better position ourselves for success, the Digital Business Platforms group is seeking a Sr Software Engineer to implement the strategic technology vision by building an effective…
Added 59 mins ago
TW
Sr. Embedded DevOps & Software Verification Engineer
TPD® Workforce Solutions
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are looking for a Senior Embedded DevOps and Software Verification Engineer for a fast-moving, innovative aerospace and EVTOL organization. This company takes pride in pushing the…
Added 1 hour ago
Software Engineer Intern (Summer 2027 - 8-Months - Sports Technology - Undergraduate)
Electronic Arts
Vancouver, BC
…skills to real-world challenges. Reporting to a Senior Software Engineer, you will work in a Hybrid Work Model (3-days per week in office) out of our studio in…
Added 1 hour ago
SL
Principal Software Engineer, MarTech Platforms & Digital Enablement
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto Atria
- Full-time
Develop scalable integration patterns across SaaS platforms, core business systems, mobile applications, and web experiences.
Added 1 hour ago
Dev Ops Engineer (Student Position)
The Canada Life Assurance Company
Toronto, ON
We are looking for a DevOps Engineer Student who is interested in learning how modern technology platforms are built, delivered, and supported within a large enterprise environment.
Added 1 hour ago
O
Conseiller(ère) en ingénierie de données sénior
Onepoint
Montreal, QC · Quebec, QC
- Full-time
Concevoir et développer les pipelines de données; créer des accélérateurs pour l’intégration de données;
Added 1 hour ago
W
Conseiller(ère) en ingénierie de données sénior
Wepoint
Montreal, QC · Quebec, QC
- Full-time
Concevoir et développer les pipelines de données; créer des accélérateurs pour l’intégration de données;
Added 1 hour ago
SA
Staff Software Engineer, Teleoperation
Sanctuary AI
Vancouver, BC
- Full-time
Sanctuary AI is hiring a Staff Software Engineer to drive and evolve the production teleoperation and data collection software that enables robot operators to control robots.
Added 1 hour ago
GV
Lead Power Systems Protection & Control Application Engineer (Part Time)
GE Vernova
Markham, ON
- Part-time
The Lead Application Engineer will provide solutions and create detailed design specification related to power system protection algorithms. The successful candidate will be a solid team…
Added 1 hour ago
FD
AI Engineer
Frontier Dental CA
Markham, ON
- Full-time
We’re seeking an AI Engineer to help shape the future of Frontier Dental through practical AI adoption and business automation.
Added 1 hour ago
HR
QA/QC Engineer
Hitachi Rail
Mississauga, ON
- Full-time
Witnessing and verifying inspections/testing and/or conducting inspections of various systems, subsystems including Post Installation Checkout, Site Acceptance Test, site Integration test,…
Added 1 hour ago
HR
Signaling System Engineer
Hitachi Rail
Mississauga, ON
- Full-time
3 -5 years’ experience as a lead systems/design engineer in signaling system projects
Added 1 hour ago
H
Lead Mechanical Engineer
Hydrostor
Toronto, ON
- $150,000 to $190,000 CAD / year
- Full-time
As a Lead Mechanical Engineer at Hydrostor, you will serve as a technical authority for stationary mechanical equipment across our long‑duration energy storage facilities. This role…
Added 1 hour ago
SL
Principal Software Engineer, MarTech Platforms & Digital Enablement
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto Atria
- Full-time
Develop scalable integration patterns across SaaS platforms, core business systems, mobile applications, and web experiences.
Added 1 hour ago
F
Software Engineer - II
FISPAN
Vancouver, BC
- Full-time
We are looking for an experienced backend engineer who loves technology, can take ownership of the projects, is able to design and implement solutions to complex problems, feels proud of…
Added 1 hour ago
C
Senior Python Engineer
Citi
Mississauga, ON
- Full-time
Proven expertise in designing, developing, and securing RESTful APIs and integration patterns.
Added 1 hour ago
GV
Lead Power Systems Protection & Control Application Engineer (Part Time)
GE Vernova
Markham, ON
- Part-time
The Lead Application Engineer will provide solutions and create detailed design specification related to power system protection algorithms. The successful candidate will be a solid team…
Added 2 hours ago
VC
Staff Software Engineer
Valsoft Corporation
Remote, Canada
- Full-time
- Remote
We're hiring a Staff Software Engineer to own architecture and design decisions for our platform, including the modernization of legacy enterprise systems into modern, cloud-capable…
Added 2 hours ago
Software Development Engineer, Rendering Foundations
Amazon
Vancouver, BC
…across web and app. We are looking for a Software Development Engineer to join a new team in Vancouver that owns agentic CX and experience orchestration authoring. The team builds the…
Added 2 hours ago
GS
Electrical Engineer/Designer
Grantek Systems Integration
Burlington, ON
- Full-time
The Electrical Engineer/Designer at Grantek is an exciting opportunity for an intermediate to senior-level professional with a strong background in electrical design and industrial control…

GoFleet

Customer Engineering and Reliability

Mississauga, ON, L4W 4Y6, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

Original job description

Location: Mississauga, Ontario – Hybrid (4 days/week in office)

Type: Full-time

Team: Customer Engineering

Compensation:

Fresh Graduate (0–1 year): CAD $50,000–$62,000
Early Professional (1–3 years): CAD $58,000–$70,000

About ZenduIT / GoFleet / GoZen Intelligence

ZenduIT and GoFleet build technology that helps organizations manage fleets and field operations more effectively. Our solutions span GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring, workflow automation, and business intelligence.

We are now building GoZen Intelligence, an AI-powered fleet intelligence platform designed to turn operational data into prioritized insights, recommendations, and actions.

About the Role

We are looking for a engineer who enjoys figuring out why something isn't working, rather than simply closing a ticket.

You will investigate technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs, integrations, configurations, and data - identify the root cause, communicate clearly with customers, and help prevent the issue from happening again.

This role is about replacing guessing with evidence-based troubleshooting.

What You Will Do

Turn vague customer reports into specific, testable technical questions.
Investigate using logs, APIs, dashboards, SQL/data queries, configuration and event history.
Reproduce issues, test hypotheses, and identify root causes.
Compare working vs. failing systems to find meaningful differences.
Communicate clearly with customers about what we know, what we don't know, and what happens next.
Escalate issues to engineering with clear evidence, reproduction steps, and findings.
Identify recurring problems and help drive permanent fixes.
Create reusable diagnostic tools, queries, scripts, checklists, and documentation.
Use AI to investigate faster while verifying its output against real evidence.

What You May Investigate

Vehicles or devices that stop reporting.
API, authentication, webhook, or integration issues.
Missing, delayed, duplicated, or inconsistent data.
Firmware or configuration problems.
Recurring issues that have been fixed repeatedly but never truly resolved.

What We're Looking For

We value curiosity, critical thinking, ownership, and problem-solving over job titles or years of experience.

You should have:

Experience in technical support, application support, customer engineering, QA, implementation, systems, field service, or similar hands-on troubleshooting.
Experience diagnosing technical problems where the cause was not immediately obvious.
A methodical approach to separating symptoms, evidence, and root cause.
Working knowledge of areas such as REST APIs, logs, SQL/MongoDB, networking, SaaS applications, scripting, or IoT/devices.
Comfort with tools such as Postman, query tools, spreadsheets, or scripting environments.
Strong communication skills with both technical and non-technical users.
Practical experience using AI tools for technical work, with the judgment to verify the results.

Telematics, GPS, cellular, or vehicle-electrical experience is a plus, but not required.

Why Join Us?

Work where software, devices, vehicles, networks, and data come together.
Solve technically interesting real-world customer problems.
Have your investigations directly influence product and engineering improvements.
Build broad systems knowledge rather than following a scripted support process.
Develop toward Customer Engineering, Solutions Engineering, Implementation, Product, or Forward-Deployed roles.

Hiring Process

Application → AI-assisted interview → Technical investigation case → Hiring Manager → Final conversation

The practical investigation includes realistic technical/log data, and AI tools are welcome. We ask candidates to explain how they used AI and how they verified the output.

ZenduIT / GoFleet is an equal opportunity employer and welcomes applicants from all backgrounds. Accommodations are available throughout the hiring process.

Don't stop at the first answer. Find the evidence. Find the root cause. Fix the problem.

Apply now and show us how you troubleshoot.

Apply About employer

More about this job

Responsibilities

Investigate and resolve complex technical issues across IoT devices, SaaS platforms, and integrations by identifying root causes. Communicate findings clearly to customers and collaborate with engineering to implement permanent solutions.

Requirements

Requires hands-on experience in technical support, QA, or systems troubleshooting with a methodical approach to problem-solving. Proficiency in SQL, APIs, and scripting is essential, along with strong communication skills and the ability to verify AI-generated outputs.

Skills

Technical support
Troubleshooting
Root cause analysis
REST APIs
SQL
MongoDB
Networking
SaaS
Scripting
IoT
Postman
Data analysis
Communication
AI tools
Telematics
GPS

Visa sponsorship

Not detected in the job text

Keywords

Customer Engineering
Reliability
IoT
SaaS
API
SQL
MongoDB
Telematics
GPS
Firmware
Data analysis
Troubleshooting
Root cause analysis
Postman
AI
Automation
Networking
Dash cameras
Compliance
Asset monitoring
Business intelligence
Technical support
Systems engineering
Field service
Scripting
Log analysis
Webhooks
Authentication
Evidence-based troubleshooting
Product engineering

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