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Added 17 mins ago
I
QA Automation Engineer - ETL/Database
Infoya
Toronto, ON
- $100,000 to $115,000 CAD / year
- Full-time
About the Job: Infoya is looking for an experienced Senior Automation Engineer with strong expertise in test automation , database testing, ETL validation, and data pipeline testing. The…
Added 17 mins ago
I
QA Automation Engineer - Database & ETL Testing
Infoya
Toronto, ON
- $100,000 to $115,000 CAD / year
- Full-time
About the Job: Infoya is looking for an experienced Senior Automation Engineer with strong expertise in test automation , database testing, ETL validation, and data pipeline testing. The…
Added 18 mins ago
Manager of AMO (QA) - MC2
Westerkirk
Woolwich, ON
Oversight of, and accountability for, Quality and Safety systems, as well as MC2’s accreditations and related processes, including:
Added 18 mins ago
QA/QC Inspector – AMO - MC2
Westerkirk
Woolwich, ON
Training in quality inspection, auditing principles, maintenance documentation, and aviation safety systems is considered beneficial.
Added 45 mins ago
HS
Senior Software Engineer, Dentrix Ascend
Henry Schein One UK
Surrey, BC
- Full-time
We are looking for a Senior Software Engineer to join our True North team and help build and evolve Dentrix Ascend for the US market.
Added 45 mins ago
CM
Propulsion Engineer
Carter Murray
Montreal, QC
- $75,000 to $150,000 CAD / year
- Full-time
The Propulsion Engineer provides technical engineering support for CFM56 engine maintenance, repair, and overhaul (MRO) activities. This role works closely with production teams to…
Added 46 mins ago
I
QA Automation Engineer - ETL/Database
INFOYA
Toronto, ON
- $100,000 to $115,000 CAD / year
- Full-time
experienced Senior Automation Engineer with strong expertise
Added 1 hour ago
MF
SRE/DevOps Engineer
Magnet Forensics
Canada
- Full-time
Backup and recovery: maintain backup strategies for critical systems and data, and regularly test restore procedures.
Added 1 hour ago
M
Engineer I
Marriott
Vancouver, BC
- Full-time
…refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general…
Added 3 hours ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
Our Development Engineering team is looking to hire an experienced Product Development Engineer. The successful candidate will lead the technical development of packaging products working…
Added 4 hours ago
SP
Software Engineering LMTS
Salesforce Partner Canada
Vancouver, BC
- Full-time
The software engineer role at Salesforce encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality. Equally…
Added 5 hours ago
NQ
electromagnetic compatibility (emc) engineer
Nord Quantique
Sherbrooke, QC
- Full-time
Set up and operate specialized and standard test equipment to diagnose, test and analyze the performance of electrical and electronic components, assemblies and systems
Added 5 hours ago
LD
Intermediate Electrical Engineer - Power Electronics
Leonardo DRS
Bedford, QC
- Full-time
Reporting to the Engineering Manager, the Intermediate Electrical Engineer – Power Electronics is responsible for working with the Engineering Team on the design, development, and testing…
Added 5 hours ago
K
Senior Software Engineer – DevTest / QA Automation
Kaseya
Toronto, ON
- Full-time
The role requires an engineer who can leverage AI assisted development tools and coding agents to accelerate automation, analyze existing codebases, generate and validate test scenarios,…
Added 6 hours ago
A
Senior Mechanical Test Engineer
Actalent
Vancouver, BC
- $48 to $57 CAD / hour
- Contract
The Senior Mechanical Test Engineer will support new product development by leading and executing design verification activities for complex mechanical and electromechanical products. This…
Added 6 hours ago
KY
Reliability Engineer
Know Your Opportunity
Engineer, BC
- Full-time
…instrumentation and solutions. As Reliability Product Approval Engineer, you will collaborate closely with R&D development teams, test technicians, and cross-functional partners to define,…
Added 6 hours ago
UO
Electro-Optical Engineer Intern
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
- Volunteer
The Strategic Military Space Division is looking for an exceptional Calibration and Test Engineer for a summer internship. Interns will be paid a competitive hourly wage and tasked with…
Added 8 hours ago
VS
Lead software engineer
VY SYSTEMS CANADA INC.
Richmond Hill, ON
- From $56.49 CAD / hour
- Full-time
- On-site
Research technical information to design, develop and test computer-based systems
Added 8 hours ago
W
Principal Process Automation Engineer
Worley
Sarnia, ON
- Full-time
…specifications, cause and effect diagrams, PLC / DCS / SIS Systems networking and architecture, binary logic diagrams, instrument datasheets, FAT & SAT protocols, proof test protocols,…
Added 9 hours ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
Our Development Engineering team is looking to hire an experienced Product Development Engineer. The successful candidate will lead the technical development of packaging products working…
Added 9 hours ago
FS
Electrical Engineer – HVAC Motor Systems
Five Seasons Comfort Limited
Concord, ON
- Full-time
The Electrical Engineer will be responsible for supporting the design, development, testing, and improvement of electric motor systems used in HVAC and air-cleaning equipment. The role will…
Added 11 hours ago
M
Senior Software Engineer - Customer Portfolio Enablement
Marqeta
Remote, Canada
- Full-time
- Remote
Marqeta is looking for a talented Senior Software Engineer to deliver resilient and sustainable software projects from design to implementation and rollout. You will execute on defined…
Added 11 hours ago
PE
Intermediate/Senior Industrial Control Systems Engineer/Technologist - VIC-1070
PBX Engineering
Victoria, BC
- $95,000 to $130,000 CAD / year
- Full-time
PBX is looking for an Intermediate/Senior Industrial Control Systems Engineer/Technologist to work with the Integrated Systems (Automation) team and other engineers in delivering projects…
Added 11 hours ago
W
Associate Technical Consultant
Worley
Calgary, AB
- Full-time
The Principal Process Automation & Controls Engineer is responsible for providing control system engineering support for industrial facilities and projects. The role requires an…
Added 11 hours ago
Q
CPU Verification Engineer
Qualcomm
Markham, ON
- Full-time
As a Design Verification Engineer, you will work with Chip Architects to validate the concepts of CPU and SOC level micro-architectures. You will work on a selected part of the CPU Design…

GoFleet

Customer Engineering and Reliability

Mississauga, ON, L4W 4Y6, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

Original job description

Location: Mississauga, Ontario – Hybrid (4 days/week in office)

Type: Full-time

Team: Customer Engineering

Compensation:

Fresh Graduate (0–1 year): CAD $50,000–$62,000
Early Professional (1–3 years): CAD $58,000–$70,000

About ZenduIT / GoFleet / GoZen Intelligence

ZenduIT and GoFleet build technology that helps organizations manage fleets and field operations more effectively. Our solutions span GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring, workflow automation, and business intelligence.

We are now building GoZen Intelligence, an AI-powered fleet intelligence platform designed to turn operational data into prioritized insights, recommendations, and actions.

About the Role

We are looking for a engineer who enjoys figuring out why something isn't working, rather than simply closing a ticket.

You will investigate technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs, integrations, configurations, and data - identify the root cause, communicate clearly with customers, and help prevent the issue from happening again.

This role is about replacing guessing with evidence-based troubleshooting.

What You Will Do

Turn vague customer reports into specific, testable technical questions.
Investigate using logs, APIs, dashboards, SQL/data queries, configuration and event history.
Reproduce issues, test hypotheses, and identify root causes.
Compare working vs. failing systems to find meaningful differences.
Communicate clearly with customers about what we know, what we don't know, and what happens next.
Escalate issues to engineering with clear evidence, reproduction steps, and findings.
Identify recurring problems and help drive permanent fixes.
Create reusable diagnostic tools, queries, scripts, checklists, and documentation.
Use AI to investigate faster while verifying its output against real evidence.

What You May Investigate

Vehicles or devices that stop reporting.
API, authentication, webhook, or integration issues.
Missing, delayed, duplicated, or inconsistent data.
Firmware or configuration problems.
Recurring issues that have been fixed repeatedly but never truly resolved.

What We're Looking For

We value curiosity, critical thinking, ownership, and problem-solving over job titles or years of experience.

You should have:

Experience in technical support, application support, customer engineering, QA, implementation, systems, field service, or similar hands-on troubleshooting.
Experience diagnosing technical problems where the cause was not immediately obvious.
A methodical approach to separating symptoms, evidence, and root cause.
Working knowledge of areas such as REST APIs, logs, SQL/MongoDB, networking, SaaS applications, scripting, or IoT/devices.
Comfort with tools such as Postman, query tools, spreadsheets, or scripting environments.
Strong communication skills with both technical and non-technical users.
Practical experience using AI tools for technical work, with the judgment to verify the results.

Telematics, GPS, cellular, or vehicle-electrical experience is a plus, but not required.

Why Join Us?

Work where software, devices, vehicles, networks, and data come together.
Solve technically interesting real-world customer problems.
Have your investigations directly influence product and engineering improvements.
Build broad systems knowledge rather than following a scripted support process.
Develop toward Customer Engineering, Solutions Engineering, Implementation, Product, or Forward-Deployed roles.

Hiring Process

Application → AI-assisted interview → Technical investigation case → Hiring Manager → Final conversation

The practical investigation includes realistic technical/log data, and AI tools are welcome. We ask candidates to explain how they used AI and how they verified the output.

ZenduIT / GoFleet is an equal opportunity employer and welcomes applicants from all backgrounds. Accommodations are available throughout the hiring process.

Don't stop at the first answer. Find the evidence. Find the root cause. Fix the problem.

Apply now and show us how you troubleshoot.

Apply About employer

More about this job

Responsibilities

Investigate and resolve complex technical issues across IoT devices, SaaS platforms, and integrations by identifying root causes. Communicate findings clearly to customers and collaborate with engineering to implement permanent solutions.

Requirements

Requires hands-on experience in technical support, QA, or systems troubleshooting with a methodical approach to problem-solving. Proficiency in SQL, APIs, and scripting is essential, along with strong communication skills and the ability to verify AI-generated outputs.

Skills

Technical support
Troubleshooting
Root cause analysis
REST APIs
SQL
MongoDB
Networking
SaaS
Scripting
IoT
Postman
Data analysis
Communication
AI tools
Telematics
GPS

Visa sponsorship

Not detected in the job text

Keywords

Customer Engineering
Reliability
IoT
SaaS
API
SQL
MongoDB
Telematics
GPS
Firmware
Data analysis
Troubleshooting
Root cause analysis
Postman
AI
Automation
Networking
Dash cameras
Compliance
Asset monitoring
Business intelligence
Technical support
Systems engineering
Field service
Scripting
Log analysis
Webhooks
Authentication
Evidence-based troubleshooting
Product engineering

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