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Added 15 mins ago
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Systems Development Engineer Intern, Canada 2027
Amazon
Vancouver, BC
- Full-time
An internship at Amazon means real responsibility from day one. You'll build, test, and learn alongside people who want to see you succeed, while making an impact that reaches far beyond…
Added 30 mins ago
WH
Digital Transformation Intern
WELL Health Technologies Corp
Toronto, ON
- Full-time
…Clinic Operations, to redesign how work gets done and apply automation and AI where they create the greatest value. The team is organized around four capabilities: Data, AI, Digital…
Added 30 mins ago
WH
Digital Transformation Intern
WELL Health Technologies Corp
Vancouver, BC
- Full-time
…Clinic Operations, to redesign how work gets done and apply automation and AI where they create the greatest value. The team is organized around four capabilities: Data, AI, Digital…
Added 30 mins ago
CT
Senior Network & Security Engineer
Charter Telecom
Victoria, BC
- Full-time
We are seeking an experienced Senior Network & Security Engineer to design, implement, and support enterprise networks for clients. You will lead network projects from design through…
Added 44 mins ago
CC
Operating Engineer
Cameco Corporation
Port Hope, ON
- Full-time
Valid 2nd Class TSSA Operating Engineer certification. Will consider a valid 3rd Class TSSA certification that can demonstrate progression to 2nd Class
Added 1 hour ago
ES
Senior Site Reliability Engineer – AEM
Epsilon Solutions Ltd.
Toronto, ON
- Full-time
Senior Site Reliability Engineer – Adobe Experience Manager (AEM), CDN and Edge Delivery
Added 1 hour ago
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Senior Product Manager, Fund Management
Purpose
Toronto, ON
- Full-time
Pressure-test major design decisions – naming the alternatives considered, the assumptions made, and what would prove them wrong
Added 1 hour ago
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Senior QA Automation Engineer (Playwright)
Yochana
Montreal, QC
- Full-time
We're looking for a Senior QA Automation Engineer to design, build, and maintain automated test frameworks that ensure the quality and reliability of our software. You'll work closely with…
Added 2 hours ago
AM
Systems Design Engineer (New Grad)
Advanced Micro Devices, Inc
Markham, ON
- Full-time
…are looking for a driven, analytically-minded Systems Design Engineer to join AMD's DGPU LSE team - a cutting-edge leadership group working on industry-leading discrete Graphics Processing…
Added 2 hours ago
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Senior AI Engineer (GCP/Vertex AI) Contract
TekRek
Canada
- Contract
Work directly with business users to define requirements, test end to end and confirm each release solves the problem it was built for
Added 2 hours ago
NS
Senior Site Reliability Engineer (SRE) – CDN & Web Performance
N2P Systems
Toronto, ON
- Full-time
We are seeking a Senior Site Reliability Engineer (SRE) to help build and operate a modern, public-facing enterprise web platform delivered through Adobe Experience Manager (AEM) Edge…
Added 2 hours ago
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IT Business Analyst
AtkinsRéalis
Montreal, QC
- Full-time
Develop and execute test plans, support user testing activities, and assist with user training and knowledge transfer.
Added 2 hours ago
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Quality Engineer I
TD
Toronto, ON
- Full-time
Perform hands on testing activities: test creation and/or process support within a given functional area to support the delivery of quality solutions by automating tests and/or…
Added 2 hours ago
Manufacturing Controls Engineer/Specialist
Ballard Spahr LLP
Burnaby, BC
Ballard's Advanced Manufacturing team has an immediate need for a Controls Engineer/Applied Scientist to support the development, maintenance, and continuous improvement of automated…
Added 2 hours ago
CG
Martech/ Growth Engineer
Credit Genie
Toronto, ON
- Full-time
We’re looking for a MarTech / Growth Engineer to sit at the intersection of Marketing, Engineering, Data, Product, and Operations.
Added 2 hours ago
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Demand Generation Manager
Guusto
Canada
- Full-time
Use AI and automation to scale the engine, working with our GTM engineer to build workflows that save the team time.
Added 3 hours ago
Systems Development Engineer Intern, Canada 2027
Amazon
Vancouver, BC
An internship at Amazon means real responsibility from day one. You'll build, test, and learn alongside people who want to see you succeed, while making an impact that reaches far beyond…
Added 3 hours ago
ZS
Quality Engineer / SDET – AI Chatbot Validation
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Develop and maintain test automation for chatbot validation where possible.
Added 3 hours ago
KG
QE / SDET – AI Chatbot & GenAI Validation
K&K Global Talent Solutions INC.
ON · Ontario, Canada
- Full-time
We are seeking an experienced Quality Engineer (QE) / SDET specializing in AI Chatbot Validation to lead the quality assurance, accuracy testing, and response analysis of our conversational…
Added 3 hours ago
ZC
Automation Engineer
Zurich Canada
Toronto, ON
- Full-time
Zurich Canada is currently looking for an Entry-Level Automation Engineer to join our technology team. This is an exciting opportunity for an early-career technology professional who is…
Added 3 hours ago
GM
Senior Software Developer
General Motors
Markham, ON · Oshawa, ON
- Full-time
This role is for a hands-on senior engineer who can design, implement, test, deploy, and operate reliable backend systems at production scale. The developer will contribute across REST…
Added 3 hours ago
Staff Photonics Design & PDK Modeling Engineer
Lightmatter
Toronto, ON
We are hiring a Photonics PDK Modeling Engineer to join our team. In this role, you will develop our internal Process Design Kit (PDK). You will act as the architect of our component…
Added 4 hours ago
A
Embedded Software Engineer
Actalent
Mississauga, ON
- $70,000 to $85,000 CAD / year
- Full-time
Knowledge of Python for scripting, tooling, or test automation in embedded software contexts.
Added 4 hours ago
ZS
Quality Engineer / SDET – AI Chatbot Validation
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Job TitleQuality Engineer (QE) / SDET – AI Chatbot ValidationKey Roles & Responsibilities• Validate chatbot responses for accuracy, relevance, completeness, and consistency.• Create and…
Added 4 hours ago
A
Test/Lab Engineer
Actalent
Waterloo, ON
- $33 to $38 CAD / hour
- Contract
Our client in the automotive industry, is looking to hire a Test/Lab Engineer.

GoFleet

Customer Engineering and Reliability

Mississauga, ON, L4W 4Y6, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

Original job description

Location: Mississauga, Ontario – Hybrid (4 days/week in office)

Type: Full-time

Team: Customer Engineering

Compensation:

Fresh Graduate (0–1 year): CAD $50,000–$62,000
Early Professional (1–3 years): CAD $58,000–$70,000

About ZenduIT / GoFleet / GoZen Intelligence

ZenduIT and GoFleet build technology that helps organizations manage fleets and field operations more effectively. Our solutions span GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring, workflow automation, and business intelligence.

We are now building GoZen Intelligence, an AI-powered fleet intelligence platform designed to turn operational data into prioritized insights, recommendations, and actions.

About the Role

We are looking for a engineer who enjoys figuring out why something isn't working, rather than simply closing a ticket.

You will investigate technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs, integrations, configurations, and data - identify the root cause, communicate clearly with customers, and help prevent the issue from happening again.

This role is about replacing guessing with evidence-based troubleshooting.

What You Will Do

Turn vague customer reports into specific, testable technical questions.
Investigate using logs, APIs, dashboards, SQL/data queries, configuration and event history.
Reproduce issues, test hypotheses, and identify root causes.
Compare working vs. failing systems to find meaningful differences.
Communicate clearly with customers about what we know, what we don't know, and what happens next.
Escalate issues to engineering with clear evidence, reproduction steps, and findings.
Identify recurring problems and help drive permanent fixes.
Create reusable diagnostic tools, queries, scripts, checklists, and documentation.
Use AI to investigate faster while verifying its output against real evidence.

What You May Investigate

Vehicles or devices that stop reporting.
API, authentication, webhook, or integration issues.
Missing, delayed, duplicated, or inconsistent data.
Firmware or configuration problems.
Recurring issues that have been fixed repeatedly but never truly resolved.

What We're Looking For

We value curiosity, critical thinking, ownership, and problem-solving over job titles or years of experience.

You should have:

Experience in technical support, application support, customer engineering, QA, implementation, systems, field service, or similar hands-on troubleshooting.
Experience diagnosing technical problems where the cause was not immediately obvious.
A methodical approach to separating symptoms, evidence, and root cause.
Working knowledge of areas such as REST APIs, logs, SQL/MongoDB, networking, SaaS applications, scripting, or IoT/devices.
Comfort with tools such as Postman, query tools, spreadsheets, or scripting environments.
Strong communication skills with both technical and non-technical users.
Practical experience using AI tools for technical work, with the judgment to verify the results.

Telematics, GPS, cellular, or vehicle-electrical experience is a plus, but not required.

Why Join Us?

Work where software, devices, vehicles, networks, and data come together.
Solve technically interesting real-world customer problems.
Have your investigations directly influence product and engineering improvements.
Build broad systems knowledge rather than following a scripted support process.
Develop toward Customer Engineering, Solutions Engineering, Implementation, Product, or Forward-Deployed roles.

Hiring Process

Application → AI-assisted interview → Technical investigation case → Hiring Manager → Final conversation

The practical investigation includes realistic technical/log data, and AI tools are welcome. We ask candidates to explain how they used AI and how they verified the output.

ZenduIT / GoFleet is an equal opportunity employer and welcomes applicants from all backgrounds. Accommodations are available throughout the hiring process.

Don't stop at the first answer. Find the evidence. Find the root cause. Fix the problem.

Apply now and show us how you troubleshoot.

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More about this job

Responsibilities

Investigate and resolve complex technical issues across IoT devices, SaaS platforms, and integrations by identifying root causes. Communicate findings clearly to customers and collaborate with engineering to implement permanent solutions.

Requirements

Requires hands-on experience in technical support, QA, or systems troubleshooting with a methodical approach to problem-solving. Proficiency in SQL, APIs, and scripting is essential, along with strong communication skills and the ability to verify AI-generated outputs.

Skills

Technical support
Troubleshooting
Root cause analysis
REST APIs
SQL
MongoDB
Networking
SaaS
Scripting
IoT
Postman
Data analysis
Communication
AI tools
Telematics
GPS

Visa sponsorship

Not detected in the job text

Keywords

Customer Engineering
Reliability
IoT
SaaS
API
SQL
MongoDB
Telematics
GPS
Firmware
Data analysis
Troubleshooting
Root cause analysis
Postman
AI
Automation
Networking
Dash cameras
Compliance
Asset monitoring
Business intelligence
Technical support
Systems engineering
Field service
Scripting
Log analysis
Webhooks
Authentication
Evidence-based troubleshooting
Product engineering

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