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Added 13 mins ago
FR
Part-Time Building Operator
FirstService Residential Canada
Calgary, AB
- Part-time
Perform minor mechanical repairs, including basic preventative mechanical maintenance and common element repairs. Ensure the building is covered for after ]hours service for any emergencies…
Added 13 mins ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who…
Added 13 mins ago
WC
Category Manager - Engineered Materials / Fastening Systems
White Cap Canada
Vaughan, ON
- Full-time
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force…
Added 13 mins ago
WC
On Site Solutions Associate
White Cap Canada
AB · Edmonton, AB
- Full-time
Contributes to the maintenance of lasting relationships with customers through knowledgeable communication and proactively resolves issues and identifies opportunities to innovate, improve…
Added 13 mins ago
VM
Commercial Property Manager
Victory Majors Investments Corp.
Saskatoon, SK
- Full-time
Maintenance leadership: Help to lead and support our 3-person maintenance crew by setting clear priorities, building a preventive-maintenance plan and giving them a voice at budget time,…
Added 14 mins ago
OG
Maintenance Technician
Onni Group of Companies
Vancouver, BC
- Full-time
Report safety hazards, maintenance defects, or other problems to the Operations Manager immediately
Added 28 mins ago
WB
Lead Terrain Park Crew
Whistler Blackcomb
Whistler, BC
- Temporary
…discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the…
Added 28 mins ago
ER
Facilities Operations Assistant
EFW Radiology
Calgary, AB
- Full-time
Reporting to the Facilities Manager, the Facilities Operations Assistant supports the day-to-day operations and maintenance of EFW clinical and administrative facilities. Working closely…
Added 43 mins ago
SP
Manager, Analytics and Reporting
Seneca Polytechnic
Toronto, ON · North York, ON
- Full-time
As the Manager, Analytics and Reporting, you will lead the development of data analytics, reporting, and business intelligence solutions that support enrolment management and strategic…
Added 43 mins ago
Animal Care Attendant
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
BC · West Vancouver, BC
Reporting to the Animal Centre Manager, you bring energy and enthusiasm to a team environment while you participate in daily animal care duties and ensure that optimal levels of care are…
Added 43 mins ago
S
BUILDING MANAGER (VANCOUVER)
Strand
Vancouver, BC
- Full-time
Strand is seeking a full-time Building Manager to oversee the daily operations of one of our residential rental properties. The primary responsibility of this position is to lead and manage…
Added 58 mins ago
BC
Assistant Director of Food and Beverage
Banff Centre for Arts and Creativity
Banff, AB · AB- Banff, Alberta
- Full-time
Oversee the maintenance, cleanliness, safety, and presentation of all Food & Beverage service areas, storage spaces, and equipment.
Added 58 mins ago
SD
Pharmacy Manager, Hourly Full Time Day
Shoppers Drug Mart
Edmonton, AB
- Full-time
…place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy…
Added 1 hour ago
NH
Maintenance Manager
Novara Human Capital Solutions
Canmore, AB
- Full-time
This role requires a strong hands-on approach, with the ability to troubleshoot and maintain a wide range of building systems including electrical, plumbing, heating, and mechanical…
Added 1 hour ago
C
Security Associate
Carvana
ON · Ontario, Canada
- Full-time
You won't just monitor a perimeter - you'll own it. That means spotting hazards before they become incidents, building real relationships with the folks on site, and stepping up when…
Added 1 hour ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
North Vancouver, BC
- Part-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 1 hour ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Milton, ON
- Part-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 1 hour ago
Talent Acquisition Enhancement Coordinator
Government of Alberta
AB
The Public Service Commission (PSC) ensures Alberta has a professional and non-partisan and public service that proudly serves Albertans. The expertise and talent that PSC staff bring to…
Added 1 hour ago
CG
Server Part Time at Park Cafe, Assiniboine Park
Compass Group Canada
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Part-time
Reporting to the General Manager, Park Café, the Park Café Server will provide exceptional customer service and quality products to ensure our restaurant guests have a wonderful experience…
Added 1 hour ago
CF
Supervisor, Operations
Cadillac Fairview
AB · Calgary, AB
- Full-time
…Leading our frontline operations team, you will oversee critical building systems, including HVAC, electrical, mechanical, and life safety infrastructure, while managing preventive…
Added 1 hour ago
TU
Administrative Assistant, HR Students & Facilities
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
…employment eligibility and work permits, consulting with the Manager, Administration as needed. Liaises with UBC Integrated Service Centre (ISC) to resolve human resource and payroll…
Added 1 hour ago
TS
Thrift Store Clerk
The Salvation Army in Canada
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 1 hour ago
TH
Lumber & Building Material Sales Associate Part Time (FREDERICTON)
The Home Depot Canada
Fredericton, NB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
TS
Store Associate
The Salvation Army in Canada
Milton, ON
- Part-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 1 hour ago
TG
Planet Fitness - General Manager - London Oxbury Mall
Taymax Group
London, ON
- Full-time
The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. This position…

GoFleet

Customer Engineering & Reliability - Technical Support (October 30, 2026)

Mississauga, ON, L4W 4Y6, Canada

Full-time

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Job details

Job type: Full-time
Working hours: 40 hours/week
Posting language: English
Posted: Oct 30, 2026

Original job description

Customer Engineering & Reliability – Technical Support

Location: Mississauga, Ontario (hybrid) · Type: Full-time, permanent · Hours: 40 hours/week, Monday to Friday · Team: Customer Engineering

Work arrangement: Hybrid, with at least 3 days a week in our Mississauga office and up to 2 days remote. For strong candidates based outside the Greater Toronto Area, we may consider a remote arrangement.

About ZenduIT / GoFleet / GoZen Intelligence
ZenduIT and GoFleet build technology that helps organizations run fleets and field operations: GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring and business intelligence. We are now building GoZen Intelligence, an AI-powered fleet intelligence platform that turns operational data into prioritized insights and actions.

About the role
You will investigate technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs and data. You find the root cause, explain it clearly to customers and help make sure it does not happen again. This role replaces guessing with evidence.

What you will do

Turn vague customer reports into specific, testable technical questions.
Investigate with logs, APIs, dashboards, SQL queries, configuration and event history.
Reproduce issues, compare working and failing cases, and prove the root cause.
Keep customers informed: what we know, what we don't know yet, and when the next update comes.
Escalate to engineering with evidence packs they can act on immediately.
Spot when one ticket is a pattern, and drive recurring issues to a permanent fix.
Build reusable diagnostic queries, scripts, runbooks and knowledge articles.
Use AI to investigate faster, and verify its output against real data.

What we are looking for

3+ years in technical support, application support, customer engineering, QA, implementation or field service.
Real examples of diagnosing problems where the cause was not obvious.
Working knowledge of several of: REST APIs, logs, SQL or MongoDB, networking, SaaS, scripting (Python, PowerShell or Bash), IoT devices.
Comfort with Postman, query tools and spreadsheets.
Clear, calm communication with technical and non-technical people.
Hands-on AI use for technical work, with the judgment to check the results.
Legally entitled to work in Canada.
Telematics, GPS, cellular or vehicle-electrical experience is an asset, not a requirement.

Compensation (CAD, annual base, tentative)

3–5 years: $65,000 – $82,000
6–8 years: $78,000 – $98,000
9–11 years: $92,000 – $115,000

These ranges are tentative and will be finalized as we move through the hiring process, based on the level we hire for, assessed skills and internal equity.

Hiring process
Application → AI-assisted interview → Technical investigation case → Hiring manager → Final conversation

Use of AI in our hiring process. We use AI tools to help screen, assess and select applicants, and our first interview is conducted by an AI interviewer. People review every application and interview, and people make every hiring decision. If you would rather speak with a person, tell us and we will arrange it. This will not affect your application. AI tools are welcome in the investigation case; we will ask how you used them and how you checked the output.

Diversity and inclusion. ZenduIT / GoFleet is an equal opportunity employer. We welcome applicants of every background, identity, age and ability, and we assess what you can do, not where you did it. Canadian work experience is not required.

Accommodation. Accommodations are available at every stage of recruitment, in line with the Ontario Human Rights Code and the AODA. Tell us what you need when you apply or at any point in the process. We keep this information confidential and use it only to arrange your accommodation.

Vacancy and response. This posting is for an existing vacancy. We will tell every interviewed candidate the outcome within 45 days of their last interview.

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More about this job

Responsibilities

You will investigate and resolve complex technical issues across IoT devices, SaaS platforms, and data systems by identifying root causes. Additionally, you will communicate findings to customers and create reusable diagnostic documentation to prevent recurring problems.

Requirements

Candidates must have 3+ years of experience in technical support or related fields with proficiency in SQL, APIs, and scripting languages. Strong analytical skills and the ability to communicate technical information to diverse audiences are essential.

Skills

Technical Support
REST APIs
SQL
MongoDB
Python
PowerShell
Bash
IoT Devices
Postman
Data Analysis
Troubleshooting
SaaS
Networking
AI Tools
Communication

Visa sponsorship

Not detected in the job text

Keywords

Customer Engineering
Technical Support
IoT
GPS Tracking
AI Dash Cameras
SaaS
REST APIs
SQL
MongoDB
Python
PowerShell
Bash
Postman
Telematics
Data Analysis
Troubleshooting
Networking
Fleet Management
Business Intelligence
Automation

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