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Added 11 mins ago
R
Industrial and Technological Benefits (ITB) Manager
RTX
Ottawa, ON
- Full-time
We are presently seeking a highly skilled Industrial and Technological Benefits (ITB) Manager to support several large defence projects across Canada. This is a dynamic and visible position…
Added 11 mins ago
PC
Manager Retail Technology Projects
Parkland Corporation
Calgary, AB · Mississauga, ON
- Full-time
…technology projects from business case and funding through implementation, deployment, and financial closeout. The position leads a team of project managers, and coordinators and works…
Added 11 mins ago
IR
Website and Digital Experience Specialist
Islamic Relief Canada
Burlington, ON · ON · Ontario
- Full-time
Reporting to the Digital Marketing Manager, the Website and Digital Experience Specialist is responsible for managing the day-to-day operations of Islamic Relief Canada’s (IRC) website and…
Added 11 mins ago
ML
Maintenance Supervisor
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
The Maintenance Supervisor reports directly to Maintenance Manager. Working closely with other team members, the Maintenance Supervisor strives to maximize facility up time and daily…
Added 11 mins ago
SP
Paid Media Specialist
StellarMettle Placements
Canada
- Part-time
Meta Events Manager, pixel implementation, and Conversions API.
Added 11 mins ago
CO
2026-81 Emergency Planning Manager (FT, Permanent)
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Dawson Creek, BC
- Full-time
The City of Dawson Creek invites applications for a full-time Emergency Planning Manager. Reporting to the Deputy Fire Chief, the Emergency Planning Manager is responsible for the strategic…
Added 11 mins ago
PT
Talent Acquisition & Development Manager (Confidential)
ProFound Talent Inc.
AB · Edmonton, AB
- Full-time
For a complete position description, please visit: Talent Acquisition & Development Manager
Added 11 mins ago
CB
Clinical Operations Manager
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Vancouver, BC
- Full-time
Lead the development, implementation, and refinement of clinic policies, procedures, and operational guidelines.
Added 25 mins ago
Senior Manager, Pharmacy Operations
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Reporting to the Director of Pharmacy Operations, the Senior Manager, Pharmacy Operations will serve as the on-site Designated Manager under the Ontario College of Pharmacists (OCP). This…
Added 25 mins ago
PH
Registered Nurse Mental Health Program Enhanced Orientation Initiative
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- Full-time
Added 25 mins ago
AC
Gestionnaire De Projet | Project Manager (Aerospace)
Aston Carter
Montreal, QC
- $50 to $65 CAD / hour
- Contract
Develop project plans, schedules, and implementation strategies for supplier transition and sourcing projects.
Added 25 mins ago
Quality Coordinator
Pomerleau
Vancouver, BC
Reporting to the Quality Manager, the Quality Coordinator will be an integral part of the project team and be responsible for ensuring overall Quality Control on project sites, and for…
Added 26 mins ago
P
Senior Manager - Construction Engineering & Methods
Pomerleau
Vancouver, BC
- Full-time
…drawings, and ensure the compliance of the works during their implementation on the construction…
Added 26 mins ago
ML
Energy Management Specialist
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
Reporting to the Continuous Improvement Manager, the Energy Management Specialist will implement conservation measures, monitor energy consumption and seek out opportunities for increasing…
Added 26 mins ago
ML
Director, Talent Development & DEI
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Mississauga, ON
- Full-time
DEI People Management: Manage and coach the Manager of DEI, ensuring achievement of key deliverables and team objectives.
Added 26 mins ago
BH
Client Administration Analyst
Berkshire Hathaway Group Reinsurance Division
Toronto, ON
- Full-time
…and partner with the Divisional Reinsurance Administration Manager to resolve…
Added 26 mins ago
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Automation Engineer (Night Shift)
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London, ON
- $71,000 to $103,000 CAD / year
- Part-time
The Automation Engineer reports directly to the Manager, Automation and is responsible for supporting the automation actions for the facility. The automation actions will include system…
Added 26 mins ago
AR
Tooling Engineer Manager - Injection Mold - Automotive (35792)
Activ8 Recruitment & Solutions
Woodstock, ON
- $90,000 to $130,000 CAD / year
- Full-time
We are seeking an experienced Tooling Engineering Manager to lead the design, development, maintenance, and continuous improvement of injection molds and tooling systems. This position will…
Added 26 mins ago
OM
Coordinator, Programmatic
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Toronto, ON
- Full-time
Assist the campaign manager in the setup and execution of various deal types within the DSP, including guaranteed and non-guaranteed deals.
Added 40 mins ago
Install Manager
Reliance Home Comfort
Richmond Hill, ON
By joining Reliance as a Water Heater Install Manager, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are…
Added 40 mins ago
TF
Plant Manager – Bed-in-a-Box Manufacturing
Trevor Frances Recruitment
Ajax, ON · Aurora, ON · Markham, ON · Oshawa, ON · Toronto, ON · Vaughan, ON
- Full-time
…manufacturer in the bedding industry to find an experienced Plant Manager to lead their bed-in-a-box operation. This is an excellent opportunity for a hands-on, people-focused manufacturing…
Added 41 mins ago
D
Chief Compliance Officer
Desjardins
Toronto, ON
- Full-time
Guardian Capital LP (GCLP) is a Canadian institutional asset manager delivering investment management solutions to pension funds, foundations, endowments, corporations, other institutional…
Added 41 mins ago
SI
Senior Implementation Specialist
STACK IT Recruitment
Toronto, ON
- $110,000 to $130,000 CAD / year
- Full-time
We're hiring a Senior Implementation Specialist to join a managed services and cloud hosting provider working across Microsoft 365, Azure, and virtualized infrastructure. The role leads…
Added 41 mins ago
SN
Registered Dietician
Squamish Nation
Squamish, BC
- Full-time
…Assistant(s), Elders, Traditional Healers and a Primary Care…
Added 41 mins ago
BS
Automation Project Manager
Brock Solutions
Vancouver, BC
- $80,000 to $120,000 CAD / year
- Full-time
…professional services company specializing in the design, build and implementation of real-time operational solutions for broad based industrial/manufacturing and transportation/logistics…

GoFleet

Customer Engineering & Reliability - Technical Support (October 30, 2026)

Mississauga, ON, L4W 4Y6, Canada

Full-time

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Job details

Job type: Full-time
Working hours: 40 hours/week
Posting language: English
Posted: Oct 30, 2026

Original job description

Customer Engineering & Reliability – Technical Support

Location: Mississauga, Ontario (hybrid) · Type: Full-time, permanent · Hours: 40 hours/week, Monday to Friday · Team: Customer Engineering

Work arrangement: Hybrid, with at least 3 days a week in our Mississauga office and up to 2 days remote. For strong candidates based outside the Greater Toronto Area, we may consider a remote arrangement.

About ZenduIT / GoFleet / GoZen Intelligence
ZenduIT and GoFleet build technology that helps organizations run fleets and field operations: GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring and business intelligence. We are now building GoZen Intelligence, an AI-powered fleet intelligence platform that turns operational data into prioritized insights and actions.

About the role
You will investigate technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs and data. You find the root cause, explain it clearly to customers and help make sure it does not happen again. This role replaces guessing with evidence.

What you will do

Turn vague customer reports into specific, testable technical questions.
Investigate with logs, APIs, dashboards, SQL queries, configuration and event history.
Reproduce issues, compare working and failing cases, and prove the root cause.
Keep customers informed: what we know, what we don't know yet, and when the next update comes.
Escalate to engineering with evidence packs they can act on immediately.
Spot when one ticket is a pattern, and drive recurring issues to a permanent fix.
Build reusable diagnostic queries, scripts, runbooks and knowledge articles.
Use AI to investigate faster, and verify its output against real data.

What we are looking for

3+ years in technical support, application support, customer engineering, QA, implementation or field service.
Real examples of diagnosing problems where the cause was not obvious.
Working knowledge of several of: REST APIs, logs, SQL or MongoDB, networking, SaaS, scripting (Python, PowerShell or Bash), IoT devices.
Comfort with Postman, query tools and spreadsheets.
Clear, calm communication with technical and non-technical people.
Hands-on AI use for technical work, with the judgment to check the results.
Legally entitled to work in Canada.
Telematics, GPS, cellular or vehicle-electrical experience is an asset, not a requirement.

Compensation (CAD, annual base, tentative)

3–5 years: $65,000 – $82,000
6–8 years: $78,000 – $98,000
9–11 years: $92,000 – $115,000

These ranges are tentative and will be finalized as we move through the hiring process, based on the level we hire for, assessed skills and internal equity.

Hiring process
Application → AI-assisted interview → Technical investigation case → Hiring manager → Final conversation

Use of AI in our hiring process. We use AI tools to help screen, assess and select applicants, and our first interview is conducted by an AI interviewer. People review every application and interview, and people make every hiring decision. If you would rather speak with a person, tell us and we will arrange it. This will not affect your application. AI tools are welcome in the investigation case; we will ask how you used them and how you checked the output.

Diversity and inclusion. ZenduIT / GoFleet is an equal opportunity employer. We welcome applicants of every background, identity, age and ability, and we assess what you can do, not where you did it. Canadian work experience is not required.

Accommodation. Accommodations are available at every stage of recruitment, in line with the Ontario Human Rights Code and the AODA. Tell us what you need when you apply or at any point in the process. We keep this information confidential and use it only to arrange your accommodation.

Vacancy and response. This posting is for an existing vacancy. We will tell every interviewed candidate the outcome within 45 days of their last interview.

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More about this job

Responsibilities

You will investigate and resolve complex technical issues across IoT devices, SaaS platforms, and data systems by identifying root causes. Additionally, you will communicate findings to customers and create reusable diagnostic documentation to prevent recurring problems.

Requirements

Candidates must have 3+ years of experience in technical support or related fields with proficiency in SQL, APIs, and scripting languages. Strong analytical skills and the ability to communicate technical information to diverse audiences are essential.

Skills

Technical Support
REST APIs
SQL
MongoDB
Python
PowerShell
Bash
IoT Devices
Postman
Data Analysis
Troubleshooting
SaaS
Networking
AI Tools
Communication

Visa sponsorship

Not detected in the job text

Keywords

Customer Engineering
Technical Support
IoT
GPS Tracking
AI Dash Cameras
SaaS
REST APIs
SQL
MongoDB
Python
PowerShell
Bash
Postman
Telematics
Data Analysis
Troubleshooting
Networking
Fleet Management
Business Intelligence
Automation

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