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Added 7 mins ago
WI
Assistant Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Assist and support the transition to new Spa Software program, including creation and maintenance of new Standard Operating procedures. (SpaSoft)
Added 7 mins ago
WI
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Wickaninnish Inn
Tofino, BC
- Full-time
Perform administrative tasks such as file maintenance on reservation files and day-to-day operational documents/forms, as well as filing and faxing.
Added 7 mins ago
WI
Housekeeping Leader - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Assist in coordinating the renovations, upgrades and deep cleaning of the Inn during the Annual Closure. Arrange for maintenance and repair of equipment and machinery as directed.
Added 7 mins ago
TO
Finance Clerk
Town of Pelham
Fonthill, ON
- Full-time
Assist with the administration and maintenance of revenue systems, including payment plans, account updates, ownership changes, and other account maintenance activities.
Added 7 mins ago
WC
On Site Solutions Associate
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AB · Edmonton, AB
- Full-time
Contributes to the maintenance of lasting relationships with customers through knowledgeable communication and proactively resolves issues and identifies opportunities to innovate, improve…
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Junior Intel Server Support
Compugen Inc
Regina, SK
- Full-time
Windows Server configuration, maintenance and troubleshooting
Added 7 mins ago
J
Labourer/Equipment Operator - Regina Specialized Long Term Care
Jardeg
Regina, SK
- Full-time
…commercial, infrastructure, and industrial construction - as well as maintenance and turnaround projects - means we offer more than just a job. We offer a lifetime of…
Added 7 mins ago
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Level 3 - Maintenance Fully Skilled (Straight Shift - Nights & Weekend)
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Guelph, ON
- Full-time
Job Title: Level 3 - Maintenance Fully Skilled
Added 7 mins ago
DU
Telemetry Technician
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Halifax, NS
- Full-time
Added 7 mins ago
TS
Direct Care Worker
The Salvation Army in Canada
Vancouver, BC
- Part-time
Provides case support for vulnerable clients, from intake to discharge, for which strict confidentiality is required, and assists in maintenance of client files.
Added 8 mins ago
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Abbotsford, BC
- Full-time
Experience working with Preventative Maintenance programs
Added 8 mins ago
Commissary Attendant & Barista
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Keep equipment operating by following operating instructions; troubleshooting breakdowns; performing preventive maintenance and calling for repairs (when needed)
Added 8 mins ago
PC
Bilingual Event Coordinator
Parkinson Canada
Montreal, QC
- $52,500 to $57,500 CAD / year
- Full-time
Familiarity with key event management concepts (maintenance of critical path, etc.).
Added 22 mins ago
HE
Contract Operator - Waskahigan
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Alexis Whitecourt 232, AB · Whitecourt, AB
- Full-time
· Perform routine inspection, troubleshooting, and preventive maintenance on plant and battery equipment including compressors, pumps, separators, treaters, tanks, and associated…
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Added 22 mins ago
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Fire Instructor
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Brandon, MB
- Full-time
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Added 22 mins ago
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Trades 2 - Plumber
The University of British Columbia
Vancouver, BC
- Full-time
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Added 23 mins ago
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Maintenance Assistant
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…will make a meaningful difference in residents’ lives. As a Maintenance Assistant, you will play an important role in maintaining a safe, functional, and welcoming environment for residents…
Added 37 mins ago
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Support the implementation and maintenance of the plant's HACCP / Preventive Control Plan.
Added 37 mins ago
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Gestionnaire de projets / Project Manager
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Montreal, QC
- Full-time
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Added 37 mins ago
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CAE
Hamilton, ON
- Full-time
…division, you will perform all preventative and corrective maintenance tasks on several CAE and non-CAE flight simulators and associated devices at the CAE Training Center in Toronto,…
Added 37 mins ago
S
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- Full-time
…lifecycle of our products, from design and manufacturing to…
Added 37 mins ago
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Added 37 mins ago
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GoFleet

Customer Engineering & Reliability - Technical Support (October 30, 2026)

Mississauga, ON, L4W 4Y6, Canada

Full-time

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Job details

Job type: Full-time
Working hours: 40 hours/week
Posting language: English
Posted: Oct 30, 2026

Original job description

Customer Engineering & Reliability – Technical Support

Location: Mississauga, Ontario (hybrid) · Type: Full-time, permanent · Hours: 40 hours/week, Monday to Friday · Team: Customer Engineering

Work arrangement: Hybrid, with at least 3 days a week in our Mississauga office and up to 2 days remote. For strong candidates based outside the Greater Toronto Area, we may consider a remote arrangement.

About ZenduIT / GoFleet / GoZen Intelligence
ZenduIT and GoFleet build technology that helps organizations run fleets and field operations: GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring and business intelligence. We are now building GoZen Intelligence, an AI-powered fleet intelligence platform that turns operational data into prioritized insights and actions.

About the role
You will investigate technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs and data. You find the root cause, explain it clearly to customers and help make sure it does not happen again. This role replaces guessing with evidence.

What you will do

Turn vague customer reports into specific, testable technical questions.
Investigate with logs, APIs, dashboards, SQL queries, configuration and event history.
Reproduce issues, compare working and failing cases, and prove the root cause.
Keep customers informed: what we know, what we don't know yet, and when the next update comes.
Escalate to engineering with evidence packs they can act on immediately.
Spot when one ticket is a pattern, and drive recurring issues to a permanent fix.
Build reusable diagnostic queries, scripts, runbooks and knowledge articles.
Use AI to investigate faster, and verify its output against real data.

What we are looking for

3+ years in technical support, application support, customer engineering, QA, implementation or field service.
Real examples of diagnosing problems where the cause was not obvious.
Working knowledge of several of: REST APIs, logs, SQL or MongoDB, networking, SaaS, scripting (Python, PowerShell or Bash), IoT devices.
Comfort with Postman, query tools and spreadsheets.
Clear, calm communication with technical and non-technical people.
Hands-on AI use for technical work, with the judgment to check the results.
Legally entitled to work in Canada.
Telematics, GPS, cellular or vehicle-electrical experience is an asset, not a requirement.

Compensation (CAD, annual base, tentative)

3–5 years: $65,000 – $82,000
6–8 years: $78,000 – $98,000
9–11 years: $92,000 – $115,000

These ranges are tentative and will be finalized as we move through the hiring process, based on the level we hire for, assessed skills and internal equity.

Hiring process
Application → AI-assisted interview → Technical investigation case → Hiring manager → Final conversation

Use of AI in our hiring process. We use AI tools to help screen, assess and select applicants, and our first interview is conducted by an AI interviewer. People review every application and interview, and people make every hiring decision. If you would rather speak with a person, tell us and we will arrange it. This will not affect your application. AI tools are welcome in the investigation case; we will ask how you used them and how you checked the output.

Diversity and inclusion. ZenduIT / GoFleet is an equal opportunity employer. We welcome applicants of every background, identity, age and ability, and we assess what you can do, not where you did it. Canadian work experience is not required.

Accommodation. Accommodations are available at every stage of recruitment, in line with the Ontario Human Rights Code and the AODA. Tell us what you need when you apply or at any point in the process. We keep this information confidential and use it only to arrange your accommodation.

Vacancy and response. This posting is for an existing vacancy. We will tell every interviewed candidate the outcome within 45 days of their last interview.

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More about this job

Responsibilities

You will investigate and resolve complex technical issues across IoT devices, SaaS platforms, and data systems by identifying root causes. Additionally, you will communicate findings to customers and create reusable diagnostic documentation to prevent recurring problems.

Requirements

Candidates must have 3+ years of experience in technical support or related fields with proficiency in SQL, APIs, and scripting languages. Strong analytical skills and the ability to communicate technical information to diverse audiences are essential.

Skills

Technical Support
REST APIs
SQL
MongoDB
Python
PowerShell
Bash
IoT Devices
Postman
Data Analysis
Troubleshooting
SaaS
Networking
AI Tools
Communication

Visa sponsorship

Not detected in the job text

Keywords

Customer Engineering
Technical Support
IoT
GPS Tracking
AI Dash Cameras
SaaS
REST APIs
SQL
MongoDB
Python
PowerShell
Bash
Postman
Telematics
Data Analysis
Troubleshooting
Networking
Fleet Management
Business Intelligence
Automation

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