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Added 56 mins ago
(CAN) Customer Service Manager
Walmart Canada
St. Albert, AB
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 56 mins ago
Contract Manager, Psych Services
Calian in Space & Technology
Ottawa, ON
Full-time
We are looking for a Contract Manager to join our Health Services team supporting a portfolio of psychological services contracts for national, provincial, and municipal law enforcement and…
Added 56 mins ago
Regional Sales Manager - Value Solutions
ApplyBoard
Kitchener, ON
Full-time
Regional Sales Manager - Value Solutions at ApplyBoard plays a pivotal role in driving revenue growth within their designated market. This position requires a dynamic leader who can…
Added 1 hour ago
Manager, Product Management (eCommerce)
Toromont Cat
Concord, ON
Full-time
Toromont is looking for a Manager, Product Management (eCommerce) to join our team. The Manager, Product Management (eCommerce) is responsible for defining, designing, integrating, and…
Added 1 hour ago
Operations Consultant - Full Time
sephora.com
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC,CA
$18.1 to $22.65 CAD / hour
Full-time
Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
Added 1 hour ago
Asset Protection Partner
sephora.com
Toronto, ON
$25 to $30 CAD / hour
Full-time
Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager.
Added 1 hour ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 1 hour ago
Business Development Manager, Equipment Finance
National Bank of Canada
Lethbridge, AB
Full-time
A career as a Business Development Manager in the Equipment Financing team at National Bank means acting as a trusted financing partner for businesses operating in equipment intensive…
Added 1 hour ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Title: Project Manager, Sales Enablement & Executive Customer Engagement
Added 1 hour ago
ESG-Intern
Husky Technologies
Bolton, ON
Part-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 1 hour ago
Manager, Financing Solutions
National Bank of Canada
Vancouver, BC
Full-time
…professionals to help shape the future of our Commercial Banking business. As we continue to expand our presence, we are looking for several Manager, Financing Solutions professionals to…
Added 1 hour ago
Manager, Financial Solutions
National Bank of Canada
Nanaimo, BC
Full-time
…professionals to help shape the future of our Commercial Banking business. As we continue to expand our presence, we are looking for several Manager, Financing Solutions professionals to…
Added 2 hours ago
Client Advisor- EN
RBC
Repentigny, QC
Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 2 hours ago
Client Advisor- EN
RBC
Pincourt, QC
Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 2 hours ago
Bilingual Business Development Manager - FF&E
Aramark Canada
Mississauga, ON
Full-time
…sales. Over time, the role will also contribute to broader business growth objectives. The scope and priorities of the role may evolve as the FF&E line of business…
Added 2 hours ago
Senior Account Manager Client Growth (Base + Uncapped Commission)
Setsail Marketing
Vancouver, BC
Full-time
Senior Account Manager – Client Growth (Base + Uncapped Commission)
Added 3 hours ago
Manager, Collections
Rogers Bank
Burnaby, BC
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 3 hours ago
Analyst, FP&A ( Financial Modeling)
RONA
Boucherville, QC
Full-time
Reporting to the Manager, Corporate FP&A, the Analyst plays a key role in supporting the financial planning and analysis function at both operational and strategic levels. As a trusted…
Added 3 hours ago
Manager, Collections
Rogers Bank
Brooks, AB
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 4 hours ago
Senior Program Manager
Jobgether
Canada
Full-time
As a Senior Program Manager, you will lead complex, cross-functional software initiatives from planning through release, helping teams deliver against ambitious customer and business…
Added 4 hours ago
Manager, Collections
Rogers Bank
Port Williams, NS
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 4 hours ago
Manager, Collections
Rogers Bank
Vaudreuil-Dorion, QC
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 4 hours ago
Manager, Collections
Rogers Bank
Kamloops, BC
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 4 hours ago
Manager, Collections
Rogers Bank
Cochrane, AB
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 4 hours ago
Asset Protection Partner
sephora.com
Toronto, ON
$25 to $30 CAD / hour
Full-time
Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager.

GoFleet

Support Engineer

Mississauga, ON, L4W 4Y6, Canada

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

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Original job description

Support Engineer – Customer Solutions

Location: Mississauga, Ontario – Hybrid (4 days/week in office)

Type: Full-time

Team: Customer Engineering

Compensation:

Fresh Graduate (0–1 year): CAD $50,000–$62,000
Early Professional (1–3 years): CAD $58,000–$70,000

About ZenduIT / GoFleet / GoZen Intelligence

ZenduIT and GoFleet build technology that helps organizations manage fleets and field operations more effectively. Our solutions span GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring, workflow automation, and business intelligence.

We are now building GoZen Intelligence, an AI-powered fleet intelligence platform designed to turn operational data into prioritized insights, recommendations, and actions.

About the Role

We are looking for a Support Engineer who enjoys figuring out why something isn't working, rather than simply closing a ticket.

You will investigate technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs, integrations, configurations, and data - identify the root cause, communicate clearly with customers, and help prevent the issue from happening again.

This role is about replacing guessing with evidence-based troubleshooting.

What You Will Do

Turn vague customer reports into specific, testable technical questions.
Investigate using logs, APIs, dashboards, SQL/data queries, configuration and event history.
Reproduce issues, test hypotheses, and identify root causes.
Compare working vs. failing systems to find meaningful differences.
Communicate clearly with customers about what we know, what we don't know, and what happens next.
Escalate issues to engineering with clear evidence, reproduction steps, and findings.
Identify recurring problems and help drive permanent fixes.
Create reusable diagnostic tools, queries, scripts, checklists, and documentation.
Use AI to investigate faster while verifying its output against real evidence.

What You May Investigate

Vehicles or devices that stop reporting.
API, authentication, webhook, or integration issues.
Missing, delayed, duplicated, or inconsistent data.
Firmware or configuration problems.
Recurring issues that have been fixed repeatedly but never truly resolved.

What We're Looking For

We value curiosity, critical thinking, ownership, and problem-solving over job titles or years of experience.

You should have:

Experience in technical support, application support, customer engineering, QA, implementation, systems, field service, or similar hands-on troubleshooting.
Experience diagnosing technical problems where the cause was not immediately obvious.
A methodical approach to separating symptoms, evidence, and root cause.
Working knowledge of areas such as REST APIs, logs, SQL/MongoDB, networking, SaaS applications, scripting, or IoT/devices.
Comfort with tools such as Postman, query tools, spreadsheets, or scripting environments.
Strong communication skills with both technical and non-technical users.
Practical experience using AI tools for technical work, with the judgment to verify the results.

Telematics, GPS, cellular, or vehicle-electrical experience is a plus, but not required.

Why Join Us?

Work where software, devices, vehicles, networks, and data come together.
Solve technically interesting real-world customer problems.
Have your investigations directly influence product and engineering improvements.
Build broad systems knowledge rather than following a scripted support process.
Develop toward Customer Engineering, Solutions Engineering, Implementation, Product, or Forward-Deployed roles.

Hiring Process

Application → AI-assisted interview → Technical investigation case → Hiring Manager → Final conversation

The practical investigation includes realistic technical/log data, and AI tools are welcome. We ask candidates to explain how they used AI and how they verified the output.

ZenduIT / GoFleet is an equal opportunity employer and welcomes applicants from all backgrounds. Accommodations are available throughout the hiring process.

Don't stop at the first answer. Find the evidence. Find the root cause. Fix the problem.

Apply now and show us how you troubleshoot.

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More about this job

Responsibilities

Investigate and resolve complex technical issues across IoT devices, SaaS platforms, and integrations by identifying root causes. Communicate findings clearly to customers and collaborate with engineering to implement permanent solutions.

Requirements

Requires hands-on experience in technical support or systems troubleshooting with a methodical approach to problem-solving. Proficiency in tools like SQL, APIs, and scripting is essential, along with strong communication skills.

Skills

Technical support
Troubleshooting
REST APIs
SQL
MongoDB
Networking
SaaS
IoT
Postman
Scripting
Data analysis
Root cause analysis
Communication
AI tools
Telematics
GPS

Visa sponsorship

Not detected in the job text

Keywords

Support Engineer
Customer Solutions
IoT
SaaS
REST APIs
SQL
MongoDB
GPS tracking
AI dash cameras
Workflow automation
Business intelligence
Troubleshooting
Postman
Telematics
Firmware
Webhooks
Data analysis
Root cause analysis
Technical support
Customer engineering
Systems integration
Networking
Scripting
Evidence-based troubleshooting
Fleet management
Field operations
AI-powered platform
Diagnostic tools
Log analysis
Configuration

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