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Added 34 mins ago
QA Automation Engineer
CGI
Toronto, ON
Full-time
We are looking for an experienced QA Automation Engineer to support the design, development, and implementation of enterprise-scale automation solutions across desktop, web, and API…
Added 34 mins ago
Quality Engineering
CGI
Toronto, ON
Full-time
We are seeking an experienced Quality Engineer (QE) with strong hands-on functional testing expertise to support complex enterprise applications. The ideal candidate will have experience…
Added 34 mins ago
Quality Assurance Automation Engineer
Insight Global
Mississauga, ON
$85,000 to $95,000 CAD / year
Full-time
…the accurate, timely, and auditable exchange of transaction data between customers, partners, and internal…
Added 34 mins ago
QA Engineer - Data, ETL and API Testing
CGI
Toronto, ON
Full-time
We are looking for a skilled QA Engineer with experience in data validation, ETL testing, API testing, and cloud-based data platforms. The successful candidate will bring strong analytical…
Added 34 mins ago
Linux Desktop Engineer
Celestica International LP
Toronto, ON
$89,355 to $124,779 CAD / year
The Linux Desktop Engineer will own the design, deployment, configuration, and structural maintenance of Celestica's high-performance Linux computing platform. This role directly supports…
Added 49 mins ago
Associate Engineer (Front End)
Xero
Remote, Canada
Full-time · Remote
As an Associate Engineer, you will help supercharge small businesses by writing clean, reliable code and delivering well-defined features that directly support our product outcomes. Working…
Added 1 hour ago
Data Engineer
Flexkube Lab Inc.
Toronto, ON · Greater Toronto Area, Canada
Contract
Design, build, and support scalable data pipelines using Python, Spark, and Databricks.
Added 1 hour ago
UX Designer
First National Financial LP
Toronto, ON · East York, ON
Full-time
…experience principles and acceptance criteria, and with AI, data, and full stack engineers to deliver feasible, consistent, and accessible…
Added 1 hour ago
Platform Engineer
Flexkube Lab Inc.
Toronto, ON · Greater Toronto Area, Canada
Contract
We are seeking a Platform Engineer to automate software delivery and production operations across data pipelines, servers, and application services. The role spans infrastructure…
Added 1 hour ago
Staff Software Engineer, Merchant Shopping Growth and Insights AI/ML
Google
Waterloo, ON
Internship
5 years of experience with ML design and ML infrastructure (e.g., model deployment, model evaluation, data processing, debugging, fine tuning).
Added 1 hour ago
Machine Learning Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
…job search. They are seeking an Early Career Machine Learning Engineer to design, build, and maintain scalable infrastructure for AI agents, as well as optimize data processing and develop…
Added 1 hour ago
Machine Learning Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
…job search. They are seeking an Early Career Machine Learning Engineer to design, build, and maintain scalable infrastructure for AI agents, as well as optimize data processing and develop…
Added 1 hour ago
Python Engineer, New Grad
Jobright.ai
Canada
Full-time
…accelerating your route to the best job outcomes. As a Python Engineer, New Grad, you will contribute to backend services, data pipelines, APIs, and AI-powered workflows used by real job…
Added 1 hour ago
Java Engineer
Jobright.ai
Canada
Full-time
…process and helps users reach better job outcomes. The Java Engineer develops and maintains backend services, APIs, database integrations, tests, and technical documentation while…
Added 1 hour ago
Python Engineer, New Grad
Jobright.ai
Canada
Full-time
…accelerating your route to the best job outcomes. As a Python Engineer, New Grad, you will contribute to backend services, data pipelines, APIs, and AI-powered workflows used by real job…
Added 1 hour ago
Golang Engineer
Jobright.ai
Canada
Full-time
…searching and helps users reach better job outcomes. The Golang Engineer develops and maintains Go services, APIs, database and external service integrations, automated tests, and…
Added 1 hour ago
Prompt Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
…job search process. They are seeking an early-career Prompt Engineer to craft and evaluate prompts that enhance the performance of AI outputs across user-facing…
Added 1 hour ago
AI Engineer, Entry Level (Canada)
Jobright.ai
Canada
Full-time
…the job search experience. They are seeking an entry-level AI Engineer to build and refine autonomous AI agents, develop sophisticated prompt engineering workflows, and integrate Large…
Added 1 hour ago
Software Developer
Cisco
Montreal, QC
Full-time
…meaningful and efficient manner, implement it. As part of this, the engineer is encouraged to collaborate with various teams including PM, cross functional teams and TMEs. You're expected…
Added 2 hours ago
Director, AI Governance and Adoption (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Ottawa, ON · Montreal, QC
Full-time
Operationalize risk controls and decision accountabilities across the entire AI lifecycle (procurement, data retrieval, tool actions, and human oversight).
Added 3 hours ago
AI Engineer, Mid Level
Jobright.ai
Canada
Full-time
…and helps users find better job outcomes. The Mid-Level AI Engineer designs, builds, evaluates, deploys, and operates machine learning and generative AI capabilities, including…
Added 3 hours ago
Senior or Staff Software Engineer, Data Platform (Canada)
TRM Labs
Canada
Full-time
The Data Platform team collaborates with an experienced group of data scientists, engineers, and product managers to build highly available and scalable data infrastructure for TRM's…
Added 3 hours ago
AI Engineer, Agent Product (Full-time/Part-time) (Canada)
Jobright.ai
Canada
Full-time · Part-time
Jobright is a rapidly growing AI job search platform in the U.S. that aims to simplify the job search process. The AI Engineer will be responsible for designing, building, and deploying AI…
Added 3 hours ago
Director, AI Governance and Adoption (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
Full-time
Operationalize risk controls and decision accountabilities across the entire AI lifecycle (procurement, data retrieval, tool actions, and human oversight).
Added 3 hours ago
Front End Engineer (React) – Remote
IntelliPro Group Inc.
Remote, Canada
Contract · Remote
…consumer goods brands. Its products help brands and retailers make data-driven decisions about how shoppers find value every…

GoFleet

Support Engineer

Mississauga, ON, L4W 4Y6, Canada

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

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Original job description

Support Engineer – Customer Solutions

Location: Mississauga, Ontario – Hybrid (4 days/week in office)

Type: Full-time

Team: Customer Engineering

Compensation:

Fresh Graduate (0–1 year): CAD $50,000–$62,000
Early Professional (1–3 years): CAD $58,000–$70,000

About ZenduIT / GoFleet / GoZen Intelligence

ZenduIT and GoFleet build technology that helps organizations manage fleets and field operations more effectively. Our solutions span GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring, workflow automation, and business intelligence.

We are now building GoZen Intelligence, an AI-powered fleet intelligence platform designed to turn operational data into prioritized insights, recommendations, and actions.

About the Role

We are looking for a Support Engineer who enjoys figuring out why something isn't working, rather than simply closing a ticket.

You will investigate technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs, integrations, configurations, and data - identify the root cause, communicate clearly with customers, and help prevent the issue from happening again.

This role is about replacing guessing with evidence-based troubleshooting.

What You Will Do

Turn vague customer reports into specific, testable technical questions.
Investigate using logs, APIs, dashboards, SQL/data queries, configuration and event history.
Reproduce issues, test hypotheses, and identify root causes.
Compare working vs. failing systems to find meaningful differences.
Communicate clearly with customers about what we know, what we don't know, and what happens next.
Escalate issues to engineering with clear evidence, reproduction steps, and findings.
Identify recurring problems and help drive permanent fixes.
Create reusable diagnostic tools, queries, scripts, checklists, and documentation.
Use AI to investigate faster while verifying its output against real evidence.

What You May Investigate

Vehicles or devices that stop reporting.
API, authentication, webhook, or integration issues.
Missing, delayed, duplicated, or inconsistent data.
Firmware or configuration problems.
Recurring issues that have been fixed repeatedly but never truly resolved.

What We're Looking For

We value curiosity, critical thinking, ownership, and problem-solving over job titles or years of experience.

You should have:

Experience in technical support, application support, customer engineering, QA, implementation, systems, field service, or similar hands-on troubleshooting.
Experience diagnosing technical problems where the cause was not immediately obvious.
A methodical approach to separating symptoms, evidence, and root cause.
Working knowledge of areas such as REST APIs, logs, SQL/MongoDB, networking, SaaS applications, scripting, or IoT/devices.
Comfort with tools such as Postman, query tools, spreadsheets, or scripting environments.
Strong communication skills with both technical and non-technical users.
Practical experience using AI tools for technical work, with the judgment to verify the results.

Telematics, GPS, cellular, or vehicle-electrical experience is a plus, but not required.

Why Join Us?

Work where software, devices, vehicles, networks, and data come together.
Solve technically interesting real-world customer problems.
Have your investigations directly influence product and engineering improvements.
Build broad systems knowledge rather than following a scripted support process.
Develop toward Customer Engineering, Solutions Engineering, Implementation, Product, or Forward-Deployed roles.

Hiring Process

Application → AI-assisted interview → Technical investigation case → Hiring Manager → Final conversation

The practical investigation includes realistic technical/log data, and AI tools are welcome. We ask candidates to explain how they used AI and how they verified the output.

ZenduIT / GoFleet is an equal opportunity employer and welcomes applicants from all backgrounds. Accommodations are available throughout the hiring process.

Don't stop at the first answer. Find the evidence. Find the root cause. Fix the problem.

Apply now and show us how you troubleshoot.

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More about this job

Responsibilities

Investigate and resolve complex technical issues across IoT devices, SaaS platforms, and integrations by identifying root causes. Communicate findings clearly to customers and collaborate with engineering to implement permanent solutions.

Requirements

Requires hands-on experience in technical support or systems troubleshooting with a methodical approach to problem-solving. Proficiency in tools like SQL, APIs, and scripting is essential, along with strong communication skills.

Skills

Technical support
Troubleshooting
REST APIs
SQL
MongoDB
Networking
SaaS
IoT
Postman
Scripting
Data analysis
Root cause analysis
Communication
AI tools
Telematics
GPS

Visa sponsorship

Not detected in the job text

Keywords

Support Engineer
Customer Solutions
IoT
SaaS
REST APIs
SQL
MongoDB
GPS tracking
AI dash cameras
Workflow automation
Business intelligence
Troubleshooting
Postman
Telematics
Firmware
Webhooks
Data analysis
Root cause analysis
Technical support
Customer engineering
Systems integration
Networking
Scripting
Evidence-based troubleshooting
Fleet management
Field operations
AI-powered platform
Diagnostic tools
Log analysis
Configuration

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