General Manager

About the client

Our client is an established and highly regarded residential construction company with a strong reputation for quality craftsmanship, personalized service, and exceptional client relationships. The company specializes in high-end residential construction and has built a strong presence in the Okanagan market through a commitment to quality and attention to detail.

As the business enters its next stage of growth, they are seeking an experienced General Manager to take ownership of day-to-day operations, project execution, team leadership, and business development.

This is an exciting opportunity for a hands-on construction leader who wants to have a direct and visible impact on a growing business, while working closely with ownership to strengthen operations and build the foundation for continued growth.

Responsibilities

• Lead operations: Oversee custom-home projects from planning and estimating through completion, ensuring projects are delivered on schedule, within budget, and to a high standard of quality.

• Drive growth: Identify and develop new business opportunities through client relationships, referrals, industry connections, and targeted business development.

• Lead the team: Build, develop, and manage a high-performing team of employees and key trades, establishing clear expectations and accountability.

• Improve processes: Introduce practical, repeatable systems for estimating, scheduling, procurement, project tracking, and client communication to improve efficiency and reduce rework.

• Own the client experience: Maintain strong relationships with clients and ensure clear, proactive communication throughout the building process.

• Manage financial performance: Take ownership of budgets, project profitability, resource allocation, and overall operational performance.

• Maintain safety and compliance: Ensure all projects meet applicable safety, regulatory, and construction requirements.

Qualifications

• Proven experience leading residential construction operations, ideally with P&L or significant financial responsibility.

• A strong track record of delivering projects on time, on budget, and to a high standard of quality.

• Experience hiring, developing, and holding employees and trades accountable.

• Strong knowledge of residential construction, project management, estimating, scheduling, procurement, and subcontractor management.

• Solid business and financial acumen, with the ability to understand project economics and make sound operational decisions.

• Strong relationships within the Okanagan construction community, or the ability to quickly establish a relevant local network.

• A hands-on, entrepreneurial approach – you are equally comfortable on a job site, meeting with clients, reviewing financials, or solving operational challenges with your team.

• Strong communication, organization, and problem-solving skills.

Compensation

• $140,000-150,000 annual base salary

• Up to $50,000 in bonus potential

• Company vehicle + gas card

• Cell phone and laptop

• Pension program

• Paid Time Off

• Extended health benefits