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Added 13 mins ago
I
General Manager (Grand Prairie)
Indigo
AB · Alberta, Canada
- Full-time
The General Manager (Grand Prairie) is accountable for every aspect of the store’s performance, ensuring all areas of the store are achieving key results. They are responsible for leading a…
Added 13 mins ago
NC
Criminal Courtworker
Native Counselling Services of Alberta
High Level, AB
- $50,000 to $66,000 CAD / year
- Full-time
Understanding of the operations of service systems-within the housing sector, Alberta Works and Income Supports, Justice and Community Services is an asset
Added 13 mins ago
NB
Senior Mortgage Underwriter Bilingual Alt A
National Bank of Canada
Canada
- Full-time
Composure. Maintaining day to day operations in an exciting paced, sales and client focused environment
Added 13 mins ago
FG
General Manager, Aerial Drone Operations
Flaman Group of Companies
Saskatoon, SK
- Full-time
We are seeking an entrepreneurial and results-driven General Manager, Aerial Drone Operations to lead and grow our aerial drone operations business. The successful candidate will oversee…
Added 13 mins ago
HG
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Homestar Group
Quispamsis, NB
- Full-time
As our Building Supplies Assistant Manager, you'll play a key role in keeping our operations running efficiently. From leading the team and coordinating daily tasks to maintaining accurate…
Added 13 mins ago
KL
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Toronto, ON · Etobicoke, ON
- Full-time
Business Development Manager – Cross-Border LTL
Added 13 mins ago
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Christie Ossington Neighbourhood Centre
Toronto, ON
- Full-time
Oversee daily operations through a team of managers and supervisors, ensuring services are safe, accessible, and responsive to client needs
Added 13 mins ago
PE
MD, Head of Legal - Canada
Page Executive
Toronto, ON · Greater Toronto Area, Canada
- $500,000 to $600,000 CAD / year
- Full-time
Advise on governance frameworks, corporate structure, and legal entity management for Canadian operations.
Added 13 mins ago
MG
Manager Project Management Office
Maxxit Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The PMO Manager oversees Project Managers and Project Coordinators while acting as a senior escalation point for complex projects, operational issues, client concerns, and cross-functional…
Added 13 mins ago
FB
Document Controller
Forbes Bros. Group of Companies
AB · Edmonton, AB
- Full-time
…supporting corporate functions, Major Projects and recurring revenue operations. Reporting to the Document Control Manager, this role is responsible for administering controlled project and…
Added 13 mins ago
TC
Finance Manager
The Crump Group, Inc.
Mississauga, ON
- $100,000 to $120,000 CAD / year
- Full-time
The Crump Group is hiring a proactive, systems-savvy Finance Manager to lead finance partnership with our Sales and Marketing teams and play a key role in company-wide FP&A. You will be the…
Added 13 mins ago
WO
Supervisor/Charge (Point of Care Testing & Specimen Management) - Corporate Lab Admin-- Multiple Sites
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- Full-time
Provides update on POCT activity to the Clinical Managers at each area and Specimen Management activity to the Lab Operations Manager.
Added 13 mins ago
PE
Human Resources Generalist
PEGASUS EVO-LUTION INC.
Mississauga, ON
- Full-time
As the first dedicated HR Generalist, you will own the day-to-day HR operations. You will transition us from having no formal HR presence to a structured, supportive and compliant…
Added 13 mins ago
A
Manager, Contracted Services
AGLC
AB · Edmonton, AB
- $104,810 to $144,114 CAD / year
- Temporary
…services for AGLC. It consists of the Office of the CFO, Corporate Operations, Finance, Procurement, Properties, Strategy, Enterprise Risk Management and Internal…
Added 14 mins ago
TC
Operational Excellence Manager
The Coca-Cola Company
Peterborough, ON · Canada - ON - Peterborough
- Full-time
Partner across operations to embed methodologies such as Kaizen and Total Productive Maintenance (TPM) into everyday practices, strengthening performance culture and standardization.
Added 14 mins ago
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Senior Manager, T&O M&A, Strategic Initiatives
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Toronto, ON · FCP
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This Senior Manager, M&A Technology & Operations supports the planning and execution of complex mergers, acquisitions, divestitures and other strategic transactions across Technology &…
Added 14 mins ago
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Administrative Assistant, Faculty of Social Sciences
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St. Catharines, ON · Main Campus (Employees)
- Full-time
Reporting to the Faculty Service Manager, the Administrative Assistant provides frontline service and comprehensive administrative support to faculty leadership, staff, and students. The…
Added 14 mins ago
E
Land Development Project Engineer / Designer
EXP
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- Full-time
…into the future. This is a full-time position reporting to the Manager, Land Development…
Added 14 mins ago
M
Sr. Marketing Manager, Core Surgical Innovations
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Added 14 mins ago
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Added 14 mins ago
Sr Analyst, Systems Management
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Added 14 mins ago
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…coaches their team to do the same. The Team Lead is a direct manager, player coach and the centre of SB expertise for their assigned territory and has shared accountabilities with Branch…
Added 14 mins ago
Manager, Global Banking and Markets Data Platform Governance
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Lead the day-to-day operations of the GBM Data Platform (GBM DP) Intake and Governance processes, including management of streaming architecture access requirements and coordination with…
Added 14 mins ago
CA-Manager
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As a Manager at an Apple Store, you lead, coach, and develop a team who delivers exceptional customer experiences. You prioritize actively participating in customer interactions with team…

Goldbeck Recruiting

General Manager

Kelowna, BC, Canada

$120,000 annual base salary · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $120,000 annual base salary
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Our client is an established security services provider offering integrated security solutions to commercial, industrial, construction and infrastructure clients. Its services include on-site security personnel, mobile patrols, remote video monitoring and security response solutions. The company combines experienced professionals with technology-driven services to help protect people, property and valuable assets, with a strong focus on reliability, responsiveness and client service.

They are looking for a General Manager for their Kelowna, BC office. The new hire will be responsible for daily operations, financial performance, personnel, client relationships and continued growth. The role requires a hands-on leader who controls costs, improves profitability, maintains contractual service standards and operates independently within delegated authority.

Responsibilities

Financial Management: Develop and oversee operating budgets, monitor revenue, expenses and contract profitability, manage costs, investigate variances and implement corrective actions to improve margins.
Payroll & Workforce Management: Oversee payroll accuracy, scheduling, overtime and labour costs, ensuring adequate staffing, compliance and accountability across operational teams.
Revenue & Accounts Receivable: Oversee accurate and timely invoicing, collections and AR reporting; identify billing discrepancies, missed revenue and cash-flow risks.
Operational Leadership: Oversee the delivery of contracted security services, including static guarding, mobile patrol and concierge operations. Ensure service commitments, staffing levels, performance standards and quality requirements are met.
Business Development: Drive revenue growth by identifying new opportunities, developing client relationships, preparing proposals and tenders, supporting contract negotiations and expanding existing accounts and markets.
Client Relationship Management: Maintain key client relationships, lead performance reviews, resolve escalated concerns and support client satisfaction, retention and renewals.
People Leadership: Lead and develop operational managers and teams, overseeing recruitment, onboarding, training, performance management, employee relations and succession planning.
Health, Safety & Compliance: Ensure compliance with WorkSafeBC, security licensing, employment standards and applicable safety requirements. Oversee incident investigations, training, documentation and corrective actions.
Contract & Risk Management: Monitor contract performance, profitability, service levels and renewals; identify commercial and operational risks, manage scope changes and support contract renegotiations.
Strategic Planning & Continuous Improvement: Translate executive priorities into operational plans, improve processes, productivity and technology use, and strengthen organizational capacity to support growth.
Executive Reporting: Provide regular financial and operational reporting to the CEO, covering budgets, profitability, labour costs, AR, business development, client retention, staffing, safety and key performance indicators.

Qualifications

7+ years of progressive management experience in sales (preferred), operations, general management or a similar leadership capacity, preferably within security services, facilities management, building services or another contract-based service industry.
Proven experience overseeing day-to-day business operations, managing multiple service teams and ensuring consistent service delivery across client locations.
Strong financial management experience, including budgeting, P&L accountability, revenue and expense management, cost control, contract profitability and financial reporting.
Demonstrated ability to improve operational efficiency, control labour costs, manage overtime and implement initiatives to improve profitability.
Experience overseeing payroll, workforce scheduling, recruitment, staffing levels and employee performance in a labour-intensive environment.
Strong understanding of contract management, including service-level agreements, contract compliance, pricing, renewals, negotiations and risk management.
Proven business development capabilities, with experience identifying new opportunities, preparing proposals and tenders, negotiating contracts and growing existing accounts.
Demonstrated success building and maintaining senior-level client relationships, managing escalations and improving client retention.
Experience leading, developing and holding managers and operational teams accountable for measurable performance objectives.
Knowledge of applicable employment legislation, occupational health and safety requirements and regulatory compliance, preferably including WorkSafeBC.
Strong analytical and problem-solving skills, with the ability to interpret financial and operational data, identify performance gaps and implement corrective actions.
Proficiency with Microsoft Office and experience using operational, scheduling, payroll and financial reporting systems.
Excellent communication, negotiation and interpersonal skills, with the ability to interact effectively with employees, clients, senior management and external stakeholders.
Ability to work independently, make sound business decisions within delegated authority and provide regular financial and operational updates to the CEO.
Must be based in or willing to work from the company's Kelowna, BC office.

Compensation

$120,000 annual base salary
Annual bonus
Extended health benefits
Paid time off
Cellphone and Laptop
Travel expenses

Apply About employer

More about this job

Responsibilities

Oversee daily operations and financial performance, including budgets, profitability, payroll, staffing, accounts receivable, and delivery of contracted security services. Lead business development, client relationships, personnel, compliance, contract and risk management, continuous improvement, and regular reporting to the CEO.

Requirements

Requires at least seven years of progressive management experience, preferably in security services or another contract-based service industry, with demonstrated operational, financial, workforce, and contract management capabilities. Candidates should have business development and client leadership experience, knowledge of applicable employment and safety requirements, strong analytical and communication skills, and proficiency with Microsoft Office and relevant operational systems.

Skills

Financial Management
Budgeting
Profit And Loss Accountability
Cost Control
Payroll Management
Workforce Scheduling
Contract Management
Business Development
People Leadership
Health And Safety Compliance
Risk Management
Operational Improvement
Financial Reporting
Microsoft Office
Negotiation

Benefits

Annual Bonus
Extended Health Benefits
Paid Time Off
Cellphone
Laptop
Travel Expenses

Visa sponsorship

Not detected in the job text

Keywords

Security Services
Static Guarding
Mobile Patrols
Remote Video Monitoring
Security Response
Concierge Operations
Operating Budgets
Profit And Loss
Contract Profitability
Payroll
Workforce Scheduling
Overtime Management
Accounts Receivable
Invoicing
Collections
Service-Level Agreements
Proposals And Tenders
Contract Negotiations
Client Retention
Recruitment
Onboarding
Training
Performance Management
WorkSafeBC
Occupational Health And Safety
Incident Investigations
Risk Management
Microsoft Office
Financial Reporting
Operational Reporting

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