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Added 2 mins ago
BS
Junior Account Manager – Events Industry | Full Training Provided
Business Show Media Ltd
Toronto, ON
- Full-time
Business Show Media is looking for an organised, personable and commercially minded individual to join our Toronto team as a Junior Account Manager.
Added 32 mins ago
AA
Chef de projet entrée en service / Entry Into Service Project Manager
Airbus Aircraft
Montreal, QC
- Full-time
Le programme d'avions commerciaux A220 recherche un Chef de projet entrée en service pour rejoindre notre équipe Service client basée à Mirabel (Québec, Canada).
Added 32 mins ago
RG
Project Manager - Building Restoration
RecruitPod Global
Calgary, AB
- $95,000 to $125,000 CAD / year
- Full-time
As a Project Manager within the Building Restoration Consulting Team, you will oversee projects through all phases, from initial design and planning to construction and final delivery.…
Added 47 mins ago
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Forward Deployment Engineer
''
Toronto, ON
- Full-time
The Forward Deployment Engineer is accountable for owning high-value AI use cases from problem discovery through delivery, adoption, and measured business value. This role embeds directly…
Added 1 hour ago
F
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Toronto, ON
- Full-time
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Added 1 hour ago
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Kelowna, BC
- Full-time
Solid understanding of advisor business models, operational needs, and client service delivery
Added 1 hour ago
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The Senior Business Analyst is responsible for providing leadership in Business Process Reengineering concepts, methods and technologies. Leads the analysis and documentation of business…
Added 1 hour ago
FB
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Added 1 hour ago
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- Full-time
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Added 1 hour ago
Manager, Speciality Pharma Nurse
Bayshore
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The Specialty Pharma Nursing Manager BSRx hereinafter referred to as the “SPNM”, reporting directly to the Regional Operations Manager Specialty Nursing under the direction of the Senior…
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Senior Project Manager / Project Manager
GEI Consultants, Inc.
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- $95,000 to $130,000 CAD / year
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…As we continue to grow across Ontario, we are looking for a Senior Project Manager / Project Manager to join and support our London, Ontario…
Added 1 hour ago
MC
Project Coordinator – Light Industrial/Commercial
MatchBox Consulting Group
Vancouver, BC
- $80,000 to $90,000 CAD / year
- Contract
Project Coordinator / Assistant Project Manager – General Contracting
Added 1 hour ago
TS
Investment Banking Associate, Power & Utilities
TD Securities
Toronto, ON
- Full-time
Prepare and contribute to the delivery of client presentations;
Added 1 hour ago
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Vendor Conflicts Lead
Metrolinx
Canada
- Full-time
Our Procurement Services/Finance office is seeking a Vendor Conflicts Lead reporting to the Manager, Conflicts of Interest, provides strategic advice and planning to drive the success of…
Added 1 hour ago
M
Bilingual Manager, AdminAdvantage Client Services
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Acting as a senior escalation point, the role leads the resolution of complex, high-impact issues and drives cross-functional alignment to protect client relationships and business…
Added 1 hour ago
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Senior Manager – Disclosure Transformation & Controls
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Toronto, ON
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The Senior Manager of Document and Disclosures Strategy & Control Development leads the design, implementation, and governance of PBI's document management and disclosure control framework.…
Added 1 hour ago
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Architectural Project Coordinator
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Ottawa, ON
- $65,000 to $85,000 CAD / year
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This is an exciting opportunity for a newly licensed Architect who is interested in developing a career in project delivery, construction administration, and project management. Working…
Added 2 hours ago
BC
Director, Head of Equity Derivatives Risk Engineering
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Toronto, ON
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Desk engagement - Act as the senior engineering point of contact for traders and risk managers, translating desk pressure into a prioritized, defensible roadmap.
Added 2 hours ago
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Project Manager (Municipal Infrastructure)
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Ready to make a lasting impact through critical infrastructure? Join us as a Senior Project Manager and take the lead on projects that deliver safe, reliable services to the communities we…
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The Senior Project Manager leads complex utility, energy, and infrastructure projects from early contractor involvement and pre-construction through engineering, procurement, construction,…
Added 2 hours ago
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Senior Manager – Disclosure Transformation & Controls
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Added 2 hours ago
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HR Specialist, Total Rewards - HR M&A Advisor
TD
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- Full-time
As a valued member of the Compensation team supporting Human Resources, the HR M&A Advisor will report to the Senior Manager, Mergers and Acquisitions, Compensation Advisory. This role will…
Added 2 hours ago
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Senior Manager, Enterprise Stress Testing Reporting
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2. Lead the Development of Senior Executive and Board Reporting
Added 2 hours ago
Portfolio Administrator - Calgary
Scotiabank
ON · Calgary, ON
Strong understanding of SJF value proposition for Consistent delivery of the desired client experience during all client interactions
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Job ID #32251: Senior ERP Project Manager - Finance and Supply Chain Management
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Hamilton, ON
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Reporting to the Director ERP, we are seeking an experienced Senior ERP Project Manager –Finance and SCM Implementation to lead the successful implementation of a large-scale ERP…

Goldbeck Recruiting

General Manager

Kelowna, BC, Canada

$120,000 annual base salary · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $120,000 annual base salary
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Our client is an established security services provider offering integrated security solutions to commercial, industrial, construction and infrastructure clients. Its services include on-site security personnel, mobile patrols, remote video monitoring and security response solutions. The company combines experienced professionals with technology-driven services to help protect people, property and valuable assets, with a strong focus on reliability, responsiveness and client service.

They are looking for a General Manager for their Kelowna, BC office. The new hire will be responsible for daily operations, financial performance, personnel, client relationships and continued growth. The role requires a hands-on leader who controls costs, improves profitability, maintains contractual service standards and operates independently within delegated authority.

Responsibilities

Financial Management: Develop and oversee operating budgets, monitor revenue, expenses and contract profitability, manage costs, investigate variances and implement corrective actions to improve margins.
Payroll & Workforce Management: Oversee payroll accuracy, scheduling, overtime and labour costs, ensuring adequate staffing, compliance and accountability across operational teams.
Revenue & Accounts Receivable: Oversee accurate and timely invoicing, collections and AR reporting; identify billing discrepancies, missed revenue and cash-flow risks.
Operational Leadership: Oversee the delivery of contracted security services, including static guarding, mobile patrol and concierge operations. Ensure service commitments, staffing levels, performance standards and quality requirements are met.
Business Development: Drive revenue growth by identifying new opportunities, developing client relationships, preparing proposals and tenders, supporting contract negotiations and expanding existing accounts and markets.
Client Relationship Management: Maintain key client relationships, lead performance reviews, resolve escalated concerns and support client satisfaction, retention and renewals.
People Leadership: Lead and develop operational managers and teams, overseeing recruitment, onboarding, training, performance management, employee relations and succession planning.
Health, Safety & Compliance: Ensure compliance with WorkSafeBC, security licensing, employment standards and applicable safety requirements. Oversee incident investigations, training, documentation and corrective actions.
Contract & Risk Management: Monitor contract performance, profitability, service levels and renewals; identify commercial and operational risks, manage scope changes and support contract renegotiations.
Strategic Planning & Continuous Improvement: Translate executive priorities into operational plans, improve processes, productivity and technology use, and strengthen organizational capacity to support growth.
Executive Reporting: Provide regular financial and operational reporting to the CEO, covering budgets, profitability, labour costs, AR, business development, client retention, staffing, safety and key performance indicators.

Qualifications

7+ years of progressive management experience in sales (preferred), operations, general management or a similar leadership capacity, preferably within security services, facilities management, building services or another contract-based service industry.
Proven experience overseeing day-to-day business operations, managing multiple service teams and ensuring consistent service delivery across client locations.
Strong financial management experience, including budgeting, P&L accountability, revenue and expense management, cost control, contract profitability and financial reporting.
Demonstrated ability to improve operational efficiency, control labour costs, manage overtime and implement initiatives to improve profitability.
Experience overseeing payroll, workforce scheduling, recruitment, staffing levels and employee performance in a labour-intensive environment.
Strong understanding of contract management, including service-level agreements, contract compliance, pricing, renewals, negotiations and risk management.
Proven business development capabilities, with experience identifying new opportunities, preparing proposals and tenders, negotiating contracts and growing existing accounts.
Demonstrated success building and maintaining senior-level client relationships, managing escalations and improving client retention.
Experience leading, developing and holding managers and operational teams accountable for measurable performance objectives.
Knowledge of applicable employment legislation, occupational health and safety requirements and regulatory compliance, preferably including WorkSafeBC.
Strong analytical and problem-solving skills, with the ability to interpret financial and operational data, identify performance gaps and implement corrective actions.
Proficiency with Microsoft Office and experience using operational, scheduling, payroll and financial reporting systems.
Excellent communication, negotiation and interpersonal skills, with the ability to interact effectively with employees, clients, senior management and external stakeholders.
Ability to work independently, make sound business decisions within delegated authority and provide regular financial and operational updates to the CEO.
Must be based in or willing to work from the company's Kelowna, BC office.

Compensation

$120,000 annual base salary
Annual bonus
Extended health benefits
Paid time off
Cellphone and Laptop
Travel expenses

Apply About employer

More about this job

Responsibilities

Oversee daily operations and financial performance, including budgets, profitability, payroll, staffing, accounts receivable, and delivery of contracted security services. Lead business development, client relationships, personnel, compliance, contract and risk management, continuous improvement, and regular reporting to the CEO.

Requirements

Requires at least seven years of progressive management experience, preferably in security services or another contract-based service industry, with demonstrated operational, financial, workforce, and contract management capabilities. Candidates should have business development and client leadership experience, knowledge of applicable employment and safety requirements, strong analytical and communication skills, and proficiency with Microsoft Office and relevant operational systems.

Skills

Financial Management
Budgeting
Profit And Loss Accountability
Cost Control
Payroll Management
Workforce Scheduling
Contract Management
Business Development
People Leadership
Health And Safety Compliance
Risk Management
Operational Improvement
Financial Reporting
Microsoft Office
Negotiation

Benefits

Annual Bonus
Extended Health Benefits
Paid Time Off
Cellphone
Laptop
Travel Expenses

Visa sponsorship

Not detected in the job text

Keywords

Security Services
Static Guarding
Mobile Patrols
Remote Video Monitoring
Security Response
Concierge Operations
Operating Budgets
Profit And Loss
Contract Profitability
Payroll
Workforce Scheduling
Overtime Management
Accounts Receivable
Invoicing
Collections
Service-Level Agreements
Proposals And Tenders
Contract Negotiations
Client Retention
Recruitment
Onboarding
Training
Performance Management
WorkSafeBC
Occupational Health And Safety
Incident Investigations
Risk Management
Microsoft Office
Financial Reporting
Operational Reporting

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