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Added 9 mins ago
FG
General Manager, Aerial Drone Operations
Flaman Group of Companies
Saskatoon, SK
- Full-time
This is an exciting opportunity for a leader who is passionate about innovation, aviation technology, agriculture, industrial services, and the commercial application of drone technology.
Added 9 mins ago
HG
Building Supplies Assistant Manager
Homestar Group
Quispamsis, NB
- Full-time
…staff, managing inventory, and ensuring excellent customer service. This position requires someone who is proactive, dependable, and comfortable working in a hands-on warehouse…
Added 9 mins ago
CL
Parts & Warehouse Coordinator
Comairco, LLC
Sudbury, ON · Greater Sudbury, ON
- Full-time
Experience coordinating parts for service teams or customer orders.
Added 9 mins ago
E
IT Desktop Support
Evertz
Burlington, ON
- Full-time
Evertz is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and…
Added 9 mins ago
WO
Supervisor/Charge (Point of Care Testing & Specimen Management) - Corporate Lab Admin-- Multiple Sites
William Osler Health System
Brampton, ON
- Full-time
Responsible for workload / statistical reports; including non-captured service recipient and non-service recipient workload units
Added 9 mins ago
BG
Operations Support Specialist (Canada West)
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Calgary, AB · AB · Vancouver, BC · Victoria, BC · Winnipeg, MB · MB · Saskatoon, SK
- Full-time
Benefits That Drive Your Success Boyd Autobody offers comprehensive benefits as an industry leader, including:
Added 9 mins ago
WM
Equipment Operator
Waste Management, Inc. (WM)
Cranbrook, BC
- Full-time
…is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill…
Added 9 mins ago
Senior Customer Experience Associate - Castleridge Centre, AB (30 hours/week)
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Calgary, AB
…Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey…
Added 9 mins ago
GT
Store Supervisor (Full-Time)
Giant Tiger
Belleville, ON
- Full-time
Ensuring a high level of customer service, for assigned departments (cash, softgoods, hardgoods or grocery);
Added 9 mins ago
TA
Senior Associate, Corporate Development
Top Aces
Dorval, QC
- Full-time
Top Aces is a privately owned, Montreal-based global leader in aerospace and defence founded in 2000 by three former Royal Canadian Air Force CF-18 fighter pilots. We provide advanced…
Added 9 mins ago
LT
Personal Training Leader
Life Time Inc.
Ajax, ON
- Full-time
Added 9 mins ago
CI
07 - Analyst, IT Infrastructure
Celestica International LP
Newmarket, ON
- $30.77 to $42.31 CAD / hour
Perform service monitoring and reporting, with a focus on risk management and compliance
Added 9 mins ago
Director, Pharmacare and Extended Health Benefits
The Government of Nova Scotia
Halifax, NS
Your leadership will influence how benefits are administered, how policies are translated into service delivery and how programs evolve to remain accountable, sustainable and responsive.…
Added 9 mins ago
PC
Analyst, Retail Technology Quality Assurance / Analyste en assurance qualité des technologies de vente au détail – Canada
Parkland Corporation
Montreal, QC
- Full-time
…des essais sur le terrain de logiciels destinés aux stations-service et dépanneurs du secteur pétrolier. Le titulaire configure l’équipement de laboratoire de manière à reproduire les…
Added 9 mins ago
Business Development Manager, Advanced Integrity Division
ROSEN-Group
Calgary, AB
The ROSEN Group is a global leader in providing cutting-edge solutions in all areas of the integrity process chain. Since its origins as a one-man business in 1981, ROSEN has rapidly grown…
Added 25 mins ago
GT
Customer Service Representative
Groupe Touchette
Toronto, ON · Etobicoke, ON
- Full-time
The Customer Service Representative will support clients and will be an ambassador of an open and collaborative sales culture.
Added 25 mins ago
FB
Operations Manager, Virtual Services
Farm Business Consultants
London, ON
- Other
Harvest is a Canadian Leader in business services and integrated financial, tax, and estate planning solutions. For more than 25 years, we have partnered with small business and farm…
Added 25 mins ago
FB
Operations Manager, Virtual Services
Farm Business Consultants
Calgary, AB
- Other
Harvest is a Canadian Leader in business services and integrated financial, tax, and estate planning solutions. For more than 25 years, we have partnered with small business and farm…
Added 25 mins ago
FT
Assistant Manager, Sidney
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Sidney, BC
- Other
Looking to accelerate your career? Fountain Tire Sidney (2061 Malaview Ave W #1) is looking for a highly motivated leader to join the team as an Assistant Manager!
Added 25 mins ago
Engineering Lead Post Booking Optimization - Toronto, ON
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ON
…interfaces and sequencing peer to peer, and escalate to the Program Leader when the question becomes one of priority or…
Added 25 mins ago
AT
Dozer Operator
Arrow Transportation Systems Inc.
Princeton, BC · BC
- Temporary
In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations…
Added 25 mins ago
AT
Fuel Transloader
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Fort Saskatchewan, AB
- Full-time
In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations…
Added 25 mins ago
WO
Supervisor/Charge (Point of Care Testing & Specimen Management) - Corporate Lab Admin-- Multiple Sites
William Osler Health System
Brampton, ON
- Full-time
Responsible for workload / statistical reports; including non-captured service recipient and non-service recipient workload units
Added 25 mins ago
RB
Branch Manager
Royal Bank of Canada
Montreal, QC
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 25 mins ago
OT
Associate Production Support Specialist
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Waterloo, ON
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OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…

Goldbeck Recruiting

General Manager

Kelowna, BC, Canada

$120,000 annual base salary · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $120,000 annual base salary
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Our client is an established security services provider offering integrated security solutions to commercial, industrial, construction and infrastructure clients. Its services include on-site security personnel, mobile patrols, remote video monitoring and security response solutions. The company combines experienced professionals with technology-driven services to help protect people, property and valuable assets, with a strong focus on reliability, responsiveness and client service.

They are looking for a General Manager for their Kelowna, BC office. The new hire will be responsible for daily operations, financial performance, personnel, client relationships and continued growth. The role requires a hands-on leader who controls costs, improves profitability, maintains contractual service standards and operates independently within delegated authority.

Responsibilities

Financial Management: Develop and oversee operating budgets, monitor revenue, expenses and contract profitability, manage costs, investigate variances and implement corrective actions to improve margins.
Payroll & Workforce Management: Oversee payroll accuracy, scheduling, overtime and labour costs, ensuring adequate staffing, compliance and accountability across operational teams.
Revenue & Accounts Receivable: Oversee accurate and timely invoicing, collections and AR reporting; identify billing discrepancies, missed revenue and cash-flow risks.
Operational Leadership: Oversee the delivery of contracted security services, including static guarding, mobile patrol and concierge operations. Ensure service commitments, staffing levels, performance standards and quality requirements are met.
Business Development: Drive revenue growth by identifying new opportunities, developing client relationships, preparing proposals and tenders, supporting contract negotiations and expanding existing accounts and markets.
Client Relationship Management: Maintain key client relationships, lead performance reviews, resolve escalated concerns and support client satisfaction, retention and renewals.
People Leadership: Lead and develop operational managers and teams, overseeing recruitment, onboarding, training, performance management, employee relations and succession planning.
Health, Safety & Compliance: Ensure compliance with WorkSafeBC, security licensing, employment standards and applicable safety requirements. Oversee incident investigations, training, documentation and corrective actions.
Contract & Risk Management: Monitor contract performance, profitability, service levels and renewals; identify commercial and operational risks, manage scope changes and support contract renegotiations.
Strategic Planning & Continuous Improvement: Translate executive priorities into operational plans, improve processes, productivity and technology use, and strengthen organizational capacity to support growth.
Executive Reporting: Provide regular financial and operational reporting to the CEO, covering budgets, profitability, labour costs, AR, business development, client retention, staffing, safety and key performance indicators.

Qualifications

7+ years of progressive management experience in sales (preferred), operations, general management or a similar leadership capacity, preferably within security services, facilities management, building services or another contract-based service industry.
Proven experience overseeing day-to-day business operations, managing multiple service teams and ensuring consistent service delivery across client locations.
Strong financial management experience, including budgeting, P&L accountability, revenue and expense management, cost control, contract profitability and financial reporting.
Demonstrated ability to improve operational efficiency, control labour costs, manage overtime and implement initiatives to improve profitability.
Experience overseeing payroll, workforce scheduling, recruitment, staffing levels and employee performance in a labour-intensive environment.
Strong understanding of contract management, including service-level agreements, contract compliance, pricing, renewals, negotiations and risk management.
Proven business development capabilities, with experience identifying new opportunities, preparing proposals and tenders, negotiating contracts and growing existing accounts.
Demonstrated success building and maintaining senior-level client relationships, managing escalations and improving client retention.
Experience leading, developing and holding managers and operational teams accountable for measurable performance objectives.
Knowledge of applicable employment legislation, occupational health and safety requirements and regulatory compliance, preferably including WorkSafeBC.
Strong analytical and problem-solving skills, with the ability to interpret financial and operational data, identify performance gaps and implement corrective actions.
Proficiency with Microsoft Office and experience using operational, scheduling, payroll and financial reporting systems.
Excellent communication, negotiation and interpersonal skills, with the ability to interact effectively with employees, clients, senior management and external stakeholders.
Ability to work independently, make sound business decisions within delegated authority and provide regular financial and operational updates to the CEO.
Must be based in or willing to work from the company's Kelowna, BC office.

Compensation

$120,000 annual base salary
Annual bonus
Extended health benefits
Paid time off
Cellphone and Laptop
Travel expenses

Apply About employer

More about this job

Responsibilities

Oversee daily operations and financial performance, including budgets, profitability, payroll, staffing, accounts receivable, and delivery of contracted security services. Lead business development, client relationships, personnel, compliance, contract and risk management, continuous improvement, and regular reporting to the CEO.

Requirements

Requires at least seven years of progressive management experience, preferably in security services or another contract-based service industry, with demonstrated operational, financial, workforce, and contract management capabilities. Candidates should have business development and client leadership experience, knowledge of applicable employment and safety requirements, strong analytical and communication skills, and proficiency with Microsoft Office and relevant operational systems.

Skills

Financial Management
Budgeting
Profit And Loss Accountability
Cost Control
Payroll Management
Workforce Scheduling
Contract Management
Business Development
People Leadership
Health And Safety Compliance
Risk Management
Operational Improvement
Financial Reporting
Microsoft Office
Negotiation

Benefits

Annual Bonus
Extended Health Benefits
Paid Time Off
Cellphone
Laptop
Travel Expenses

Visa sponsorship

Not detected in the job text

Keywords

Security Services
Static Guarding
Mobile Patrols
Remote Video Monitoring
Security Response
Concierge Operations
Operating Budgets
Profit And Loss
Contract Profitability
Payroll
Workforce Scheduling
Overtime Management
Accounts Receivable
Invoicing
Collections
Service-Level Agreements
Proposals And Tenders
Contract Negotiations
Client Retention
Recruitment
Onboarding
Training
Performance Management
WorkSafeBC
Occupational Health And Safety
Incident Investigations
Risk Management
Microsoft Office
Financial Reporting
Operational Reporting

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