Jobs in Canada

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Added 11 mins ago
CM
2026-041 - PFT IT Specialist - Level 1
Canadian Mental Health Association HPE
Belleville, ON
- Full-time
3 years of experience configuring and supporting LAN, WAN and wireless networks, servers, and user desktop hardware and software.
Added 11 mins ago
CM
2026-063 - PFT Senior Financial Analyst
Canadian Mental Health Association HPE
Belleville, ON
- Full-time
4 years of experience in financial analysis and reporting, accounting and compliance, and budgeting and forecasting.
Added 26 mins ago
A
Business Development Representative
Anchorbase
Toronto, ON
- Full-time
Previous sales, customer service, business development, or startup experience is helpful, but not required. We care more about drive, judgment, communication, and coachability.
Added 1 hour ago
FR
Security Concierge Supervisor
FirstService Residential Canada
Toronto, ON
- Full-time
…provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 1 hour ago
Territory Sales Representative, Implants
Dentsply Sirona, Inc
BC · Canada Home Office, BC
…plan. This is accomplished by identifying needs and solving customer problems via a focus on priority products, customers, audiences and programs. In addition, maintaining existing…
Added 2 hours ago
U
Sr Community Developer - For Honor
Ubisoft
Montreal, QC
- Full-time
Support internal & external milestones, such as betas and launches, to ensure KPIs are met & to advocate for player experience.
Added 4 hours ago
CD
Business Development Manager
Consolidated Dealers Co-Op Inc.
Winnipeg, MB
- Full-time
…for an ambitious Business Development & Account Management Representative to help accelerate our growth throughout Manitoba and…
Added 5 hours ago
H
Full Time Customer Service Instant Return Representative
Hertz
Toronto, ON · Etobicoke, ON
- Full-time
The full time Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to…
Added 5 hours ago
NB
Account Representative
National Bank of Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
A career as an Account Representative at National Bank, your ability to work in synergy with a variety of partners will be a key asset. You’ll use your excellent customer service skills and…
Added 6 hours ago
DT
Market Discovery & Pilot Scout
DHD TECH SOLUTIONS LTD.
Canada
- Part-time
As our Market Discovery & Pilot Scout, you will be our primary field representative on the ground. You will visit target commercial corridors, engage restaurant managers and chefs during…
Added 7 hours ago
FR
Weekend Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
…provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 8 hours ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Regina, SK
- Full-time
Territory Sales Representative with Leaf Filter
Added 8 hours ago
T
Customer Service Representative [Retail]
Torstaff
Toronto, ON
- Full-time
Duties: Full administration duties and follow-up related to customer service.
Added 9 hours ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Peterborough, ON
- Full-time
Territory Sales Representative with Leaf Filter
Added 9 hours ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
London, ON
- Full-time
Territory Sales Representative with Leaf Filter
Added 9 hours ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
West Kelowna, BC
- Full-time
Territory Sales Representative with Leaf Filter
Added 9 hours ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Dartmouth, NS
- Full-time
Territory Sales Representative with Leaf Filter
Added 9 hours ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Waterloo, ON
- Full-time
Territory Sales Representative with Leaf Filter
Added 9 hours ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Ottawa, ON
- Full-time
Territory Sales Representative with Leaf Filter
Added 9 hours ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Winnipeg, MB
- Full-time
Territory Sales Representative with Leaf Filter
Added 9 hours ago
PF
Delivery Driver
Performance Food Group
Ottawa, ON
- Full-time
Performs count check of items and check customer invoices of products that have been loaded.
Added 9 hours ago
LG
Field Canvassing Representative
LeafFilter Gutter Protection
AB · Edmonton, AB
- Full-time
Territory Sales Representative with Leaf Filter
Added 9 hours ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Calgary, AB
- Full-time
Territory Sales Representative with Leaf Filter
Added 9 hours ago
S
Sales Representative - Lubricant
Safety-Kleen
Toronto, ON
- $62,500 CAD / year
- Full-time
Safety-Kleen, a Clean Harbors company, is looking for a Lubricant Sales Representative to grow our branded Performance Plus Lubricants business. This is a full-time, permanent role.
Added 10 hours ago
FP
Sales Development Representative
Found People Inc.
Toronto, ON
- Full-time
Sales Development Representative – Business Financing

Golf Town

Bilingual Customer Care Representative (EN/FR)

Woodbridge, ON, Canada

An hourly rate of $24.00 and opportunities to grow your career in the sports lifestyle. · Full-time

Apply About employer

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Job details

Pay: An hourly rate of $24.00 and opportunities to grow your career in the sports lifestyle.
Job type: Full-time
Apply by: Dec 2, 2026
Experience: 1- 3 years’ retail/customer care experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Who We Are;

Golf Town is a proudly Canadian golf superstore. From drivers and irons to apparel, footwear, and accessories, we offer the best gear and custom fitting services to help golfers play their best since 1999.

As part of Sporting Life Group, alongside Sporting Life and Team Town, we are dedicated to sharing our passion and growing the game.

Why Work Here?

Access to our benefits package, with the choice of different levels of health, dental, and vision coverage to suit you.
Employee discounts at Golf Town, Sporting Life, and Team Town Sports that are shareable with friends and family.
Team-first culture that celebrates an active, sports lifestyle.
Fun, fast-paced hybrid environment where your passion for sport and style belongs.
Vendor Pro Deals and expert product training to fuel your knowledge and performance.
An hourly rate of $24.00 and opportunities to grow your career in the sports lifestyle.

What You'll Do;

As a Bilingual Customer Care Representative (FR/EN) with Golf Town, you will deliver an exceptional customer experience by providing timely, accurate, and professional support through email and case management in both French and English.

In this role, you will assist customers with inquiries about orders, returns, gift cards, product information, warranties, and online shopping experience. You will work collaboratively with internal store support centre (SSC) teams, stores and the wider Customer Care team to help resolve customer concerns, support operational processes, and maintain high service standards across all customer touchpoints.

Provide exceptional Customer Care as per the Sporting Life Group Mission Statement.  
Manage inbound customer cases and email communication in a timely and professional manner.
Support departmental KPI performance including First Response Time (FRT), Average Handling Time (AHT), productivity, quality standards, and timely case resolution. 
Respond to customer inquiries related to online orders, returns, exchanges, carrier issues, promotions and product support.
Investigate and resolve customer issues that may impact order fulfillment or delivery.
Resolve customer concerns by identifying solutions and escalating issues when required.
Complete discounts, and goodwill resolutions when appropriate. 
Manage and respond to customer-related store emails while partnering with support teams as required. 
Maintain accurate records of all customer interactions within Service Cloud and other company systems. 
Review and update reports, logs, and case documentation as directed by leadership. 
Utilize systems including Service Cloud, Commerce Cloud, and D365 Knowledge to support customer resolutions and operational processes. 
Contribute to a positive and collaborative team environment.
Follow established policies, procedures, and service guidelines to ensure consistency and accuracy.
Perform other related assignments and duties as required.

What You'll Bring;

1- 3 years’ retail/customer care experience.
Bilingual (French/English) with excellent verbal and written communication skills.  
Customer-focused individual who works well in a team environment.
Highly organised with the ability to manage multiple priorities and adapt in a fast-paced environment. 
Ability to learn new systems and processes quickly.
Strong customer service, problem-solving, and conflict-resolution skills.
Ability to communicate professionally and empathetically with customers.
Strong attention to detail and ability to accurately document customer interactions.
Comfortable collaborating with cross-functional teams and business partners. 
Working knowledge of Salesforce (Service Cloud, Commerce Cloud) and Microsoft D365 Knowledge systems is considered an asset. 
Demonstrates professionalism, accountability, and a commitment to delivering excellent customer experiences. 
College or university education is an asset.

AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team.

This posting is for an open existing role in our organisation.

Golf Town Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Golf Town Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.

Apply About employer

More about this job

Responsibilities

Provide timely, professional customer support in French and English through email and case management, addressing inquiries about orders, returns, products, warranties, and online shopping. Investigate and resolve customer issues, document interactions in company systems, support service KPIs, and collaborate with stores and internal teams.

Requirements

Candidates should have 1–3 years of retail or customer care experience and excellent written and verbal communication skills in French and English. Strong customer service, problem-solving, organization, attention to detail, and teamwork are required; familiarity with Salesforce Service Cloud, Commerce Cloud, and Microsoft D365 Knowledge is an asset, as is college or university education.

Skills

Bilingual Communication
Customer Service
Written Communication
Verbal Communication
Problem-Solving
Conflict Resolution
Case Management
Order Support
Returns and Exchanges
Issue Escalation
Attention to Detail
Time Management
Team Collaboration
Salesforce Service Cloud
Salesforce Commerce Cloud

Benefits

Health Coverage
Dental Coverage
Vision Coverage
Employee Discounts
Vendor Pro Deals
Product Training

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Retail
French
English
Email Support
Case Management
Online Orders
Returns
Exchanges
Gift Cards
Product Support
Warranties
Order Fulfillment
Carrier Issues
Promotions
First Response Time
Average Handling Time
Service Cloud
Commerce Cloud
Salesforce
Microsoft D365 Knowledge
Customer Experience
Case Documentation
Issue Resolution
Escalation
Cross-Functional Collaboration
KPI Performance

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