Casual Duty Manager | Award Rates Apply
- Montreal, QC, Canada
- Urban agglomeration of Montreal, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
The Role
As a Duty Manager, you'll be part of the founding team helping to shape and establish the culture and daily operations of this venue. Your role will include overseeing the smooth and efficient functioning of the bar and floor areas, supporting team development, and delivering exceptional guest experiences. You’ll be expected to lead by example, contribute to a fun and inclusive workplace culture, and help build a dynamic, multi-talented crew. Flexibility is key, with availability needed across evenings, weekends, and public holidays. An Approved Managers Card is a requirement for this role.
Key Responsibilities
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As a Duty Manager, you'll be part of the founding team helping to shape and establish the culture and daily operations of this venue. Your role will include overseeing the smooth and efficient functioning of the bar and floor areas, supporting team development, and delivering exceptional guest experiences. You’ll be expected to lead by example, contribute to a fun and inclusive workplace culture, and help build a dynamic, multi-talented crew. Flexibility is key, with availability needed across evenings, weekends, and public holidays. An Approved Managers Card is a requirement for this role.
Key Responsibilities
- Ensure all opening and closing procedures are completed accurately
- Manage financial reporting and cash handling with precision
- Support casual staff across bar, floor, and function operations
- Resolve customer queries and complaints with professionalism
- Greet guests and ensure an outstanding customer experience
- Oversee RSA compliance and assist staff in managing patron behaviour calmly
- Coordinate all venue bookings and private functions
- Deliver staff training on beverage knowledge, service standards, and bar operations
- Maintain a clean, tidy venue with optimal lighting, music, and table setups
- Uphold high standards of health and safety for staff and guests
- Proactively report operational concerns to upper management
- A growing operation with room for development and progression
- Multiple venues offering diverse working environments
- Hospitality benefit of free meals while on shift
- Be mentored by passionate and experienced hospitality professionals
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More about this job
Responsibilities
Oversee daily bar and floor operations, including opening and closing procedures, cash handling, staff support, venue bookings, and private functions. Lead by example to deliver excellent guest experiences, maintain RSA and safety standards, train staff, and report operational concerns to management.
Requirements
An Approved Managers Card is required. The role also requires flexibility to work evenings, weekends, and public holidays; no specific education or years of experience are stated.
Skills
- Venue Operations
- Team Leadership
- Staff Training
- Cash Handling
- Financial Reporting
- Customer Service
- Complaint Resolution
- RSA Compliance
- Patron Behaviour Management
- Event Coordination
- Beverage Knowledge
- Bar Operations
- Health And Safety
- Opening And Closing Procedures
- Communication
- Flexibility
Benefits
- Career Development And Progression
- Free Meals While On Shift
- Mentorship From Experienced Hospitality Professionals
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Management & Leadership
- Food & Beverage
- Customer Service & Support
- Security & Safety
Keywords
- Duty Manager
- Hospitality
- Venue Operations
- Bar Operations
- Floor Operations
- Approved Managers Card
- RSA Compliance
- Cash Handling
- Financial Reporting
- Casual Staff
- Guest Experience
- Customer Queries
- Customer Complaints
- Venue Bookings
- Private Functions
- Beverage Knowledge
- Service Standards
- Staff Training
- Patron Behaviour
- Health And Safety
- Opening Procedures
- Closing Procedures
- Evening Availability
- Weekend Availability
- Public Holiday Availability