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Regional Manager

  • Calgary, AB, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Experience
Minimum of 6 years of retail or foodservice experience
Posting language
English
Posted

Original job description

At Good Earth Coffeehouse we have been creating community coffeehouses since 1991… serving ethically sourced coffee and fresh, wholesome food, with a down-to-earth attitude.

Good Earth Coffeehouse is expanding rapidly across Canada, with over 50 Franchised and Corporate locations and growing (visit us at www.goodearthcoffeehouse.com ). Due to the successful growth of the Good Earth brand we are offering an exciting career opportunity to the qualified candidate in the role of Regional Manager based in Calgary OR the Greater Toronto Area.

What you will do:

  • Manage the day-to-day relationship between our Franchise Operating Partners and the Corporate Support team ensuring our Partners have all of the tools, information, and motivation they need to successfully operate their businesses.
  • Ensure that all Good Earth Coffeehouses are operating to the highest levels of Quality, Service, and Cleanliness that our customers have come to expect from the Good Earth brand.
  • Provide the necessary support to the coffeehouses to ensure that budgeted sales are achieved and bottom line profits are realized.
  • Work with Operating Partners to ensure that all national and local marketing campaigns are executed flawlessly.
  • Provide operational leadership to the coffeehouses and as the Operational representative on the corporate team.

What you bring to the table:

  • Minimum of 6 years of retail or foodservice experience
  • Minimum of 3 years in a multi-unit management role
  • Ability to execute operational plans with excellence
  • A track record of achieving goals and targets.
  • A passion for customer service.
  • A university degree
  • Flexibility in work schedule and ability to travel throughout Canada.
  • Experience in a franchise environment is preferred.

What we offer:

  • A career where you will have the opportunity to grow and develop the Operations functions of the organization.
  • A career where you will have key team member input into the future direction of the brand.
  • A fast-paced, never dull work environment where there is always plenty of great coffee.
More about this job

Responsibilities

Manage relationships between franchise operating partners and the corporate support team, providing the resources and guidance needed to run successful businesses. Lead coffeehouse operations to meet quality, service, cleanliness, sales, profitability, and marketing execution standards.

Requirements

Candidates need at least six years of retail or foodservice experience, including at least three years in multi-unit management, and a track record of achieving goals and targets. A university degree, customer service focus, operational execution skills, schedule flexibility, and the ability to travel throughout Canada are required; franchise experience is preferred.

Skills

  • Multi-Unit Management
  • Retail Operations
  • Foodservice Operations
  • Franchise Relationship Management
  • Operational Planning
  • Sales Performance
  • Profitability Management
  • Customer Service
  • Quality Assurance
  • Service Standards
  • Cleanliness Standards
  • Marketing Campaign Execution
  • Operational Leadership
  • Goal Achievement
  • Travel Flexibility

Visa sponsorship

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Categories

  • Management & Leadership
  • Food & Beverage
  • Hospitality
  • Retail
  • Marketing

Keywords

  • Coffeehouse
  • Foodservice
  • Retail
  • Franchise Operations
  • Multi-Unit Management
  • Operating Partners
  • Corporate Support
  • Operational Leadership
  • Operational Plans
  • Quality
  • Service
  • Cleanliness
  • Budgeted Sales
  • Profitability
  • Marketing Campaigns
  • Customer Service
  • Goal Achievement
  • Canada-wide Travel

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