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Good Shepherd Centres

Case Manager / Case Worker Part Time- West Ave

Hamilton, ON, L8N 2Z1, Canada

$24.89 CAD / hour · Part-time

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Job details

Pay: $24.89 CAD / hour
Job type: Part-time
Posting language: English
Posted: Oct 29, 2026

Original job description

HOURS – Permanent Part Time- Sunday and Monday- rotation of days, afternoons and overnights

Rate of pay- $24.89/hour

Reason for posting- this posting is for an existing vacancy

Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.ca

This opportunity is with our Good Shepherd – West Ave

How You Will Make an Impact

The successful candidate will extend our mission to residential and non-residential clients through the provision of respectful and appropriate housing support services. This may include case management, crisis intervention and supportive counseling. The incumbent must be able to work independently in a challenging and rewarding values-based environment. This position is within a residential shelter environment and as such tasks such as cleaning, serving of food, packing and moving of belongings will be required.

Develop and maintain a caseload
Complete an intake and assessment on each resident
Design, implement, in consultation with supervisor, an interview schedule that will provide an evaluation of "quality of life" improvement of successful program participants
Maintain confidentiality with regards to clients/staff and Centre's records
To observe all Good Shepherd health and safety rules and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations to minimize risk to clients, staff and others as well as to the property of the Good Shepherd Non-Profit Homes.

What You'll Bring to Our Team

A completed post-secondary education in a related field is required
Applicants should possess a thorough knowledge of issues impacting cis women, trans and non-binary individuals including violence, abuse, mental health, homelessness, poverty and substance use
Experience working in a residential setting is preferred
A demonstrated commitment to the mission values of availability, flexibility, adaptability, hospitality and dignity is essential
CPR certification (or willingness to be certified)
A valid Ontario driver's license (G) is also an asset
The successful candidate will have a flexible schedule
Ability to speak French and/or other languages considered an asset
Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd

What We Offer

Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
Staff recognition programs along with access to self-care supports and EMPLOYEE /
FAMILY ASSISTANCE PROGRAM (EAP)
POSITIVE and ENCOURAGING atmosphere
Make a difference and provide HOPE

Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone.

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.

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More about this job

Responsibilities

The Case Manager will provide housing support services, including case management, crisis intervention, and supportive counseling to residential and non-residential clients. They are also responsible for maintaining caseloads, conducting intakes, and performing general shelter tasks like cleaning and food service.

Requirements

Candidates must have a completed post-secondary education in a related field and a thorough understanding of issues impacting vulnerable populations. Experience in a residential setting is preferred, and a valid Ontario driver's license is considered an asset.

Skills

Case management
Crisis intervention
Supportive counseling
Intake and assessment
Confidentiality
Health and safety compliance
Residential support
Anti-racist practice
Anti-oppressive practice
Communication

Benefits

Professional development
Staff recognition programs
Self-care supports
Employee and family assistance program

Visa sponsorship

Not detected in the job text

Keywords

Case management
Crisis intervention
Supportive counseling
Residential shelter
Housing support
Intake
Assessment
Occupational Health and Safety Act
Cis women
Trans individuals
Non-binary individuals
Homelessness
Mental health
Poverty
Substance use
CPR certification
Anti-racist practice
Anti-oppressive practice
Social services

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