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Added 2 mins ago
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Good Shepherd Centres

PT Residential Shift Supervisor- Martha House

Hamilton, ON, L8N 2Z1, Canada

$28.55 to $34.03 CAD / hour · Part-time

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Job details

Pay: $28.55 to $34.03 CAD / hour
Job type: Part-time
Posting language: English
Posted: Oct 29, 2026

Original job description

HOURS: Saturday and Sunday- Days, afternoon and overnight rotation

Rate of pay: $28.55/ hour- $34.03/ hour (Starting Salary will be determined by factors such as relevant experience, qualifications, internal equity and market conditions)

Retention Bonus: $1000 bonus at 3 months and $1000 bonus at 9 months.

Reason for posting: this posting is for a existing vacancy.

Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.ca

This opportunity is with our Good Shepherd - Women's Services - Martha House

How You Will Make an Impact

The Residential Shift Supervisor will provide the Case Manager, Housing Case Manager and Child and Youth Facilitator employees with mentorship, support and coordination related to shift responsibilities, and individual client care plans. The Residential Shift Supervisor will also be responsible for:

Onboarding, orientation and training of new staff
Providing leadership and support to frontline staff, including debriefing, facilitation, conflict resolution and crisis intervention
Provide ongoing mentorship and coordination to team members to support consistency and quality in all service provision.
Provide insight and input, as required, to the performance evaluation process.
Provide direct client service to program participants.
Provide service in a dignified, culturally safe and respectful manner that reflects the charism of Good Shepherd, and which reflects an integrated anti-racism/anti-oppression, feminist framework.
Participate in team meetings and team decision making.
Maintain records of service statistics, client records and program records as directed.
Identify trends, gaps and emerging issues relevant to the experiences of program participants.
To maintain the confidentiality policy of Good Shepherd Centers at all times.
Be knowledgeable of all individual care plans, including capacity and support needs.
Observe all health and safety rules and work in compliance with the provisions of the occupational Health and Safety Act and its regulations

What You'll Bring to Our Team

Completion of post-secondary education in social services or equivalent, plus 2 years' work-related experiences required.
Residential experience required. Experience working with families preferred.
Understands and utilizes trauma-informed, feminist, client-directed, anti-oppression, anti-racism frameworks with a thorough understanding of a range of issues impacting cis women, transgender and non-binary people, including homelessness, gender-based violence, poverty, mental health and substance use.
Demonstrated knowledge, skills and experience to support/enhance service/residential environment that is culturally safe.
Demonstrated skills, experience and knowledge in the provisions of Gender Based Violence services required
Experience working with children/ youth and the child welfare system preffered
Supervisory experience preferred
Continuing education in management an asset.
Organizational skills to provide client assessments, direct service, and documentation are required.
Computer literacy is mandatory.
A driver license and ability to drive Good Shepherd vehicles is an asset

What We Offer

Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
Staff recognition programs along with access to self-care supports and EMPLOYEE /
FAMILY ASSISTANCE PROGRAM (EAP)
POSITIVE and ENCOURAGING atmosphere
Make a difference and provide HOPE

Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone.

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.

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More about this job

Responsibilities

Mentor, coordinate, and support frontline residential staff through onboarding, training, debriefing, conflict resolution, and crisis intervention. Provide direct client services, support individual care plans, maintain program and client records, and contribute to safe, consistent, culturally respectful service delivery.

Requirements

Requires post-secondary education in social services or an equivalent qualification, at least two years of related experience, and residential experience. Applicants should have knowledge of gender-based violence services and trauma-informed, feminist, anti-oppression, and anti-racism approaches; experience with families, children or youth, child welfare, and supervision is preferred.

Skills

Staff Mentorship
Staff Training And Onboarding
Leadership
Conflict Resolution
Crisis Intervention
Direct Client Service
Trauma-Informed Care
Gender-Based Violence Services
Culturally Safe Service Delivery
Client Assessment
Documentation
Record Keeping
Team Coordination
Organizational Skills
Computer Literacy
Driving

Benefits

Retention Bonus
Continuing Education And Professional Development
Staff Recognition Programs
Self-Care Supports
Employee And Family Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Residential Services
Social Services
Staff Supervision
Onboarding
Orientation
Staff Training
Mentorship
Individual Care Plans
Direct Client Service
Trauma-Informed Care
Feminist Framework
Anti-Oppression
Anti-Racism
Gender-Based Violence
Culturally Safe Service
Crisis Intervention
Conflict Resolution
Client Assessment
Case Management
Child Welfare
Mental Health
Substance Use
Homelessness
Health And Safety
Occupational Health And Safety Act
Client Records
Program Records
Computer Literacy

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