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Added 8 mins ago
RB
Associate Wealth Advisor / Financial Planner
Royal Bank of Canada
Vancouver, BC
- Full-time
The ideal candidate will be a natural relationship manager with a financial planning background who enjoys working with clients directly.
Added 8 mins ago
Bilingual Senior Manager, Client Finance Operations – Québec Clients
Burson
Toronto, ON
…the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of…
Added 23 mins ago
TT
account manager - sales
TNI The Network Inc.
Peachland, BC
- Full-time
Assign, co-ordinate and review projects and programs
Added 23 mins ago
Truck Driver - Debert
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Debert, NS
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Added 39 mins ago
CO
Job ID #32272: Technologist - Woodward Water & Wastewater Treatment Capital
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Reporting to the Project Manager, Capital Works, the Technologist will be responsible for supporting the Woodward Water and Wastewater Treatment Capital team as required by co-ordinating…
Added 39 mins ago
CO
Job ID #31637: Project Manager, Infrastructure Management - RE-POST
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
…home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the…
Added 53 mins ago
RG
Associate Nurse Manager - Full-Time - RPN
Responsive Group Inc.
Perth, ON
- Full-time
The Associate Nurse Manager provides clinical and operational leadership to support the safe, respectful, and consistent delivery of resident care. Reporting to the Director of Care, this…
Added 53 mins ago
P-
Project Manager
PTI - Packaging Technologies & Inspection
Burlington, ON
- Full-time
PTI is seeking a results-driven and detail-oriented Project Manager to join our team. This is an in-office, customer-facing role responsible for managing the end-to-end execution of…
Added 53 mins ago
Rehabilitation Assistant - Rehabilitation Services
Nova Scotia Health and IWK Health
Antigonish, NS
…healing and learning. Across hospitals, health centres and community programs, our people deliver innovative, high-quality care that impacts lives across Nova Scotia and Atlantic…
Added 53 mins ago
Registered Nurse, 6 North Ambulatory
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Manager of 6 North Ambulatory, the Clinical Care Provider is a member of an interdisciplinary care team, providing holistic, comprehensive evidenced based care to meet the…
Added 1 hour ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for…
Added 1 hour ago
OI
HCA Program Manager
Oxford International
Vancouver, BC
- $85,000 to $100,000 CAD / year
- Full-time
The Health Care Assistant, Program Manager provides academic and operational leadership for the HCA program at the Vancouver Campus, supporting consistent program delivery, student…
Added 1 hour ago
TH
Registered Nurse (Full Time) | CVH - CVH Emergency
Trillium Health Partners
ON · ON, Canada
- Full-time
Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities…
Added 1 hour ago
TH
Registered Nurse (Full Time) | CVH | - CVH Emergency
Trillium Health Partners
Mississauga, ON
- Full-time
Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities…
Added 1 hour ago
TH
Registered Nurse (Full Time) | CVH - CVH Emergency
Trillium Health Partners
ON · ON, Canada
- Full-time
Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities…
Added 1 hour ago
CO
Job ID #32266: Manager, Vacant Unit Tax & General Revenue
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Director, Revenue Services, the Manager, Vacant Unit Tax & General Revenue provides strategic and operational leadership for the City’s Vacant Unit Tax Program, other…
Added 1 hour ago
CO
Job ID #32267: Manager, Provincial Offences
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Director, Customer Service, POA & Financial Integration, the Manager, Provincial Offences provides strategic leadership and operational oversight for the Provincial…
Added 1 hour ago
CO
Job ID #31786: Health, Safety & Wellness Specialist
City of Hamilton
Hamilton, ON
- Full-time
…Hamilton and departmental occupational health, safety and wellness programs. This position is responsible for strategic planning, analysis and development, implementation, evaluation and…
Added 1 hour ago
EO
Manager, Chapter Operational Excellence
Entrepreneurs' Organization
Canada
- Full-time
…initiatives, rollout of regional support and communication programs, chapter health communications, Presidents Meeting materials, chapter health reporting, and standard chapter operations…
Added 1 hour ago
NB
Branch Manager
National Bank of Canada
Dolbeau-Mistassini, QC
- Full-time
As an Advice Centre Manager, you’ll manage your branch and play a strategic role by guiding your team and helping each member achieve their objectives. With an approach focused on listening…
Added 1 hour ago
NB
Branch Administrator
National Bank of Canada
Oakville, ON
- Full-time
Provide administrative support to the Regional Manager on a variety of tasks
Added 1 hour ago
NB
Wealth Associate
National Bank of Canada
Ancaster, ON
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 1 hour ago
CH
Supervisor
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…day-to-day activities of the department. Working closely with the Manager, you will support staff development, quality improvement initiatives, and operational excellence while ensuring…
Added 1 hour ago
NB
Senior Manager Commercial Banking and Real Estate
National Bank of Canada
Brossard, QC
- Full-time
As a Senior Account Manager commercial Banking at National Bank, you will be responsible for growing the portfolio of business clients entrusted to you. Your complex and varied tasks will…
Added 1 hour ago
OI
HCA Program Manager
Oxford International Education Group
Vancouver, BC
- $85,000 to $100,000 CAD / year
- Full-time
The Health Care Assistant, Program Manager provides academic and operational leadership for the HCA program at the Vancouver Campus, supporting consistent program delivery, student…

Good Shepherd Centres

Senior Case Manager - Reaching Home Division

Hamilton, ON, L8N 2Z1, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Working hours: 37.5 hours per week
Posting language: English
Posted: Oct 7, 2026

Original job description

HOURS – 37.5 hours per week. Shifts are Monday to Friday (9:00am to 5:00pm) with one late shift (11:00am to 7:00pm) per week on a set schedule. One Saturday day shift (9:00am to 5:00pm) once approximately every six weeks. Some flexibility in work hours may be required.

Rate of Pay: 27.53/hour

Reason for Posting: This posting is for an existing vacancy.

Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.ca

This opportunity is with our Good Shepherd – Reaching Home Division.

How You Will Make an Impact

As the Senior Case Manager, you will play a key leadership role in delivering high-quality, trauma-informed, and culturally responsive case management services to individuals and families with complex needs. You will support clients across the homelessness-to-housing continuum, promote housing stability, and provide mentorship to the team. This senior-level position supports the implementation of Housing First principles, harm reduction practices, and coordinated care planning.

Deliver trauma-informed, harm reduction, client-centered case management to high-acuity clients.
Support clients across the homelessness-to-housing continuum, including outreach, housing stabilization, and post-placement follow-up.
Respond to crises, conduct safety assessments, and develop individualized safety plans.
Coordinate with shelters, community partners, and service providers.
Participate in care planning, case conferences, and provide guidance for complex cases.
Maintain knowledge of community resources, advocate for clients, and ensure confidentiality.
Assist clients with lease signings, tenant education, and accessing supports.
Maintain documentation, report child protection concerns, and support program evaluation.
Represent Good Shepherd Centres in community events and housing networks.
Participate in agency meetings, training, and remain flexible to program needs, including evenings or weekends.
Ensure compliance with organizational policies, Health & Safety standards, and the Occupational Health and Safety Act.
Perform other duties as assigned by the Program Manager or Director.

What You'll Bring to Our Team

Bachelor's degree (or post-secondary) in Social Work, Psychology, Human Services, or related field.
3–5 years of case management experience with clients facing homelessness, mental health, and substance use challenges.
Skilled in managing complex, high-acuity client situations across multiple systems.
Expertise in Housing First, harm reduction, trauma-informed care, and psychosocial rehabilitation.
Strong crisis intervention, safety planning, advocacy, and collaborative teamwork skills.
CPR certification (or willingness) and valid Ontario G-class driver's license with minimum 3 years driving experience.
High emotional intelligence, resilience, cultural competence, and commitment to anti-racist, anti-oppressive practice.
Leadership or supervisory experience is an asset; bilingual/multilingual abilities are a plus.
Demonstrated respect for client dignity, independence, and empowerment.

What We Offer

Be part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
Access to staff recognition programs, self-care supports, and EMPLOYEE / FAMILY ASSISTANCE PROGRAM (EAP)
A POSITIVE and ENCOURAGING work environment
The opportunity to MAKE A DIFFERENCE and PROVIDE HOPE
Extended Health Benefits

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the diversity of the communities we serve.

Accommodations are available upon request for candidates participating in all aspects of the selection process. For accommodation needs, please contact Human Resources at 905-528-5877.

Apply About employer

More about this job

Responsibilities

The Senior Case Manager provides trauma-informed, culturally responsive case management to high-acuity clients across the homelessness-to-housing continuum. They also provide leadership and mentorship to the team while coordinating with community partners to ensure housing stability and crisis support.

Requirements

Candidates must hold a bachelor's degree in Social Work, Psychology, or a related field and possess 3–5 years of relevant case management experience. A valid Ontario G-class driver's license and expertise in Housing First and harm reduction practices are required.

Skills

Case Management
Trauma-informed Care
Crisis Intervention
Housing First
Harm Reduction
Safety Planning
Advocacy
Psychosocial Rehabilitation
Mentorship
Client-centered Care
Cultural Competence
Documentation
Conflict Resolution
Community Resource Coordination
Leadership

Benefits

Extended Health Benefits
Employee Assistance Program
Family Assistance Program
Professional Development
Staff Recognition Programs
Self-care Supports

Visa sponsorship

Not detected in the job text

Keywords

Case Management
Housing First
Harm Reduction
Trauma-informed Care
Social Work
Psychology
Crisis Intervention
Homelessness
Mental Health
Substance Use
Safety Planning
Advocacy
Psychosocial Rehabilitation
Community Resources
Leadership
Anti-racist Practice
Anti-oppressive Practice
Occupational Health and Safety Act
Outreach
Housing Stability

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