Jobs in Canada

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WC
PHARMACY ASSISTANT
Walmart Canada
Portage la Prairie, MB
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
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WC
(CAN) Pharmacy Assistant (Full Time)
Walmart Canada
London, ON
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
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YO
Marketing Intern
YFK Office Lease
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Added just now
SS
Customer Service Representative/Administrative Role
Staffmax Staffing & Recruiting
Winnipeg, MB
- Full-time
…phone, email and online. The role combines customer service and administrative support, requiring strong communication, organization, attention to detail and the ability to handle multiple…
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SS
Construction Project Administrator
Staffmax Staffing & Recruiting
Winnipeg, MB
- Full-time
License: Valid driver’s license required; no public transportation available · Must have a valid driver’s license
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Coordinator, Oncology
AbbVie
Montreal, QC
- Full-time
…role, you will serve as a valued partner, providing essential administrative, financial, and project management support to the Head of Oncology, Canada, Business Unit Heads, and the…
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Dealer Account Executive
Cardoor
Toronto, ON
- Full-time
Collaborate as needed to drive inventory visibility, dealer offers and wholesale administrative processes
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SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Picton, ON
- Full-time
Added just now
SD
Regulated Pharmacy Technician, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Beaumont, AB
- Part-time
Added just now
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Maple Ridge, BC
- Part-time
Added 15 mins ago
LH
Clinic Director
Lifemark Health Group
Trenton, ON
- $80,622 to $118,246 CAD / year
- Full-time
Lead, coach, and develop clinicians and administrative team members through regular feedback and growth conversations.
Added 15 mins ago
LH
Clinic Director
Lifemark Health Group
Prince Edward, ON
- $80,622 to $118,246 CAD / year
- Full-time
Lead, coach, and develop clinicians and administrative team members through regular feedback and growth conversations.
Added 15 mins ago
Senior Associate, Business Development (Finance/Accounting Staffing Agency)
Vaco by Highspring
Toronto, ON
Added 15 mins ago
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Bilingual Customer Service Associate
GoodMorning
Edmonton, AB
- $23 to $25 CAD / hour
Added 29 mins ago
SG
Administrative Assistant
S3 Group Ltd.
Swift Current, SK
- Full-time
Added 29 mins ago
WB
Sr. Content Specialist
Whistler Blackcomb
Whistler, BC
- Full-time
Added 29 mins ago
WB
Senior Administrative Assitant
Whistler Blackcomb
Whistler, BC
- Temporary
Added 29 mins ago
J
Head trainer/consultant
JobsMedia.io
Saint-Lin - Laurentides, QC · St-Lin, QC
- Contract
Provide the required administrative documentation for the mandate (e.g., invoices, evaluation questionnaires).
Added 29 mins ago
E
Customer Service Representative - Cold Lake
Enterprise
Cold Lake, AB
- Full-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 29 mins ago
OL
Part-Time Tutor & Education Administrator
Oxford Learning Centres Inc.
Mississauga, ON
- Part-time
Must Haves For This Role · MUST live in the Greater Toronto Area
Added 29 mins ago
T
Resident Manager
Townline
Victoria, BC
- Full-time
Added 29 mins ago
L
Laboratory Assistant – Bioprocess Trainee – Bioprocess Development Group, Lallemand Inc.
Lallemand
Montreal, QC
- Full-time
…produces, and markets microorganisms for various markets. The administrative offices of the parent company are in Montreal, Canada. Today, Lallemand employs more than 6,500 people working…
Added 29 mins ago
WM
Office Manager
WellOne Medical Centre
Toronto, ON
- Full-time
…patient flow throughout the clinic. The Office Manager handles administrative processes such as record management, supplies ordering, vendor coordination, and maintenance of office…
Added 29 mins ago
ZA
Full-time Star Attendant - Mercedes-Benz Toronto Queensway
Zanchin Automotive Group
Toronto, ON
- Full-time
…dealership, handling telephone communications, and championing administrative duties.…
Added 30 mins ago
OL
Part-Time Education Coordinator (Mandarin/English)
Oxford Learning Centres Inc.
Vancouver, BC
- Part-time
This position will involve at least three days per week, Monday/Wednesday/Saturday availability is preferred · Three days per week required

GoodMorning

Bilingual Customer Service Associate

Edmonton, AB, Canada

$23 to $25 CAD / hour

Apply on ats.rippling.com About employer

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Job details

Pay: $23 to $25 CAD / hour
Posting language: English
Posted: Sep 11, 2026

Original job description

About the role

Customer Service Associates are GoodMorning's customer-facing voice and the front line for solving customer problems. You own each problem from first contact to confirmed resolution: working out what is wrong, explaining the fix in plain terms, making it happen, and following up to confirm it worked. You handle phone, email, and live chat across every brand in our portfolio, so no two conversations are alike, from quick answers to a difficult message an upset customer doesn’t want to hear. It suits someone who wants to fix the real problem rather than close the ticket, stays organized across several conversations at once, and treats a hard conversation as a chance to turn a frustrated customer into a loyal one.

What you'll do

Knowing the GoodMorning product range well enough to answer questions and recommend the right fit
Handling customer conversations across phone, email, and live chat, from first message to resolution
Getting to the root of a problem, explaining the fix in plain terms, making the correction happen, and following up to confirm it worked
Processing the actions a resolution requires, including returns, refunds, exchanges, replacements, and warranty claims
Coordinating with delivery carriers, the warehouse, suppliers, and other teams to move an issue to resolution
Finding solutions that fit the customer's situation and keep them with the brand
Knowing how our products compare to competitors, and being able to make that case to a customer
Learning the internal systems and tools the role runs on
Keeping customer records and internal notes accurate as you go
Recognizing when an issue needs to move up, and escalating it
Using your appeasement authority within the limits set for the role
Following established processes, and flagging better ones when you spot them
Hitting the KPI targets set for your level

Qualifications

High school diploma minimum; bachelor's degree preferred
One year of experience in a call center or comparable high-volume customer service role
Written and spoken fluency in English and French

Benefits & Perks

Competitive compensation, vacation, profit share, and equity package
100% employer-paid extended benefits - Health, Dental, & Optical
Employee Assistance Program
125% RRSP matching
Employee product discounts
Monthly Transportation Benefit for public transit or parking

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The associate will manage customer inquiries via phone, email, and live chat to resolve issues ranging from product questions to warranty claims. They are responsible for maintaining accurate records, coordinating with internal teams, and ensuring high levels of customer satisfaction.

Requirements

Candidates must have at least a high school diploma and one year of experience in a high-volume customer service role. Fluency in both English and French is required for this position.

Skills

Customer service
Communication
Problem solving
Conflict resolution
Bilingualism
Time management
Data entry
Escalation management
Product knowledge
Order processing
Refund processing
Warranty claims
Relationship management
Attention to detail

Benefits

Competitive compensation
Vacation
Profit share
Equity package
Health insurance
Dental insurance
Optical insurance
Employee assistance program
RRSP matching
Employee product discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Bilingual
Call Center
Returns
Refunds
Exchanges
Warranty Claims
KPI
Logistics
Communication
Problem Solving
Conflict Resolution
Relationship Management
Data Accuracy
Escalation

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Work requirements

Jobs in Canada