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Added 7 mins ago
BA
ASSISTANT SERVICE MANAGER
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: The Assistant Service Manager will report to the Service Manager.
Added 7 mins ago
BM
Supervisor, Food & Beverage - WINTER- Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Orders inventory required, adhering to the par levels provided by the Manager/Assistant Manager.
Added 7 mins ago
BA
PARTS MANAGER
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Experience as Parts Manager or Assistant Parts Manager is considered an asset
Added 7 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
AB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 23 mins ago
RB
Investment and Retirement Planning Assistant
Royal Bank of Canada
Harrison, MB · RUSSELL-BINSCARTH, Manitoba
- Full-time
As a Financial Planner, Investment and Retirement Planning Assistant, you support a top producing Financial Planner, Investment and Retirement Planner in meeting sales objectives and…
Added 36 mins ago
MT
Production Supervisor
Mission Thrift Store Mississauga
Langley (District), BC · City of Langley, BC
- Full-time
…products, and assigning fair market prices. Reporting to the Store Manager, and working closely with the Assistant Managers and Receiver, this role ensures that incoming goods are handled…
Added 37 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Boucherville, QC
Being part of a family-owned business committed to the community;
Added 52 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 52 mins ago
LC
Assistant Store Manager
Loblaw Companies Limited
Vernon, BC
- Full-time
Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.
Added 1 hour ago
WC
(CAN) OMNI Assistant Manager
Walmart Canada
Tsawwassen, BC
- Full-time
…Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained to work proficiently in all areas of the Store when…
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Port Moody, BC
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
W
(CAN) OMNI Assistant Manager
Walmart
Tsawwassen, BC
- Full-time
…Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained to work proficiently in all areas of the Store when…
Added 2 hours ago
UO
Safety Planning Specialist
University of British Columbia
Vancouver, BC · UBCV | UBC Bookstore / NCE (BOOK)
- $6,949.92 to $9,992.5 CAD / month
- Full-time
…planning, and helping ensure that members of the university community have access to appropriate safety resources and…
Added 2 hours ago
GD
DYNAMITE - Assistant Manager - Place Laurier
Groupe Dynamite
Quebec, QC
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 2 hours ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Burnaby, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
SD
Assistant Front Store Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Brampton, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
Client Relations & Marketing Assistant
MIC Medical Imaging
Edmonton, AB
MIC is looking for a Client Relations and Marketing Assistant to support its teams! Reporting to the Client Relations Manager, the successful candidate will provide administrative,…
Added 2 hours ago
PC
Assistant Store Manager - Full-Time
PVH Corp.
Halton Hills, ON · Retail TH Halton Hills, ON
- Full-time
Welcome to the classic, American cool world of TOMMY HILFIGER. We are looking for a passionate Assistant Manager who can deliver a top-notch customer experience, oversee key operational…
Added 2 hours ago
LB
Human Resources Manager & Referral Coordination Manager
Leduc Beaumont Devon Primary Care Network
Leduc, AB
- Full-time
Are you interested in primary care transformation and providing innovative care in the community? Do you enjoy working with a dynamic team of primary care providers (family doctors and…
Added 2 hours ago
RC
Assistant Store Manager
Rexall Care Network
AB · Edmonton, AB
- Full-time
The Role: Assistant Store Manager (Mat Leave Coverage)
Added 2 hours ago
LJ
#2026-OSM38-Outreach Support Mentor
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…Outreach Support Mentors, Case Workers, Clinical Case Managers, Assistant Coordinator, Outreach Coordinator and Program Manager. In addition to the Outreach Team or Spectrum Connections…
Added 3 hours ago
Assistant Manager, Risk and Resilience
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We are looking for an Assistant Manager, Risk & Resilience to join the Insurance Solutions Business Risk & Controls team.
Added 3 hours ago
S
Administrative Assistant
Stantec
Markham, ON
- Full-time
Reporting to the Team Lead and working closely with the Project Manager, this role supports technical teams in producing polished, client-ready deliverables that meet corporate quality,…
Added 3 hours ago
SD
Receiver, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Waterloo, ON
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards associated with perishable items as per the Store Standards
Added 3 hours ago
SD
Receiver, Hourly Part Time Day
Shoppers Drug Mart
Waterloo, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards associated with perishable items as per the Store Standards

Goodwill Industries Ontario Great Lakes

Shift Supervisor

Mississauga, ON, Canada

$41,000 to $46,000 CAD / year · Full-time

This date has passed. Check with the employer before applying.

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Job details

Pay: $41,000 to $46,000 CAD / year
Job type: Full-time
Listed closing date: Oct 14, 2026
Experience: 1-2 years of experience supervising people and processes simultaneously.
Working hours: 40 hours per week
Posting language: English
Posted: Oct 8, 2026

Original job description

Shift Supervisor

Vacancy Status: New Replacement Position

Position Type: Full-Time

Hours of Work: 40 hours per week

Goodwill is hiring, join our growing organization today! We are looking for people just like YOU!

The Community Store Shift Supervisor is responsible for assisting the Store Manager and Assistant Manager in the day-to-day running of the Donated Goods retail store. The Shift Supervisor takes an “on the floor” approach to management, working alongside hourly team members to lead, coach and support the team while contributing to the processing of donations. Shift Supervisors must be prepared and capable of handling a variety of situations that may arise; when the Manager or Assistant Manager is not present, the Shift Supervisor is considered the acting Manager.

If you have a passion for thrifting, making a difference in your community, helping people and the environment – come join Goodwill! We are a diverse and inclusive team dedicated to improving the lives of others through our mission of WORK.

We welcome all backgrounds, knowledge, abilities, and perspectives. We welcome newcomers to the region to apply. Grow your career, skills and reach your full potential.

About Us

Goodwill Industries, Ontario Great Lakes is a leading non-profit organization committed to changing lives and communities through the power of WORK. Ready to work or not, a job at Goodwill is a path to work readiness. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported.

Mission
To strengthen people and communities through the power of work.

Vision
Everyone working and thriving in inclusive, sustainable communities.

Values
Mission-Driven Impact: Focusing on results that strengthen people and communities.

Inclusion: Embracing diversity and creating spaces where everyone belongs

Dignity: Treating every person with respect and humanity.

Compassion: Leading with empathy, care and understanding.

Resilience: Embracing change as an opportunity to evolve, adapt, innovate and thrive.

Accountability: Taking ownership of our actions and commitments.

Why You Will Love Goodwill:

Competitive Compensation Package includes:

Benefits (dental/health) available for full-time and some part-time positions (based on hours worked).
Registered Pension Plan opportunity for various roles.
Employee discount at retail locations.

Exciting career training and coaching:

Equitable access to skills training & coaching, scholarships, and educational credentials.

Supportive Life and Work Opportunities:

Personal and professional development support with Life Coach & Employee Assistance Program.
Work-life balance (we provide flexibility in scheduling your shifts)
Building a workforce which reflects the diversity of the communities in which we live.

We have an amazing team and workplace:

Employer of choice across Southwestern Ontario who meets the Federal Government’s 50/30 challenge for diversity in leadership.
Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations).
Mission-driven organization committed to the Power of Work.
Environmentally committed to meeting our goal of zero waste on planet earth.
Respectful, fun, and supportive team and leadership.
Accredited through CARF International.

What You Will Do:

Ensure 100% donor satisfaction and World Class customer service expectations are met.
Models the Customer Care Cycle (I Care) consistently in all interactions and mentors their team in the practice.
Monitor and manage the flow of donations in accordance with standard procedures, Guiding Principles and River System business model and ensure standard procedures are followed by all team members.
Assist the Manager or Assistant Manager in the day to day operations of the store.
Assist Manager in the scheduling of staff and preparing time and attendance reports.
Train, develop and supervise team members.
Monitor team member behaviour and activity and assist with managing team performance and expectations.
Assist the Community Store Manager in complying with all organizational image, security and safety practices according to policies and procedures.
Ensure Safety standards are maintained through employee training, inspections, reports and continuous observation.
Ensure statistical counts (e.g.: donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner.
Complete cash register readings, cash reports, daily deposits, paid outs and WESA reports.
Keep current on product knowledge, industry trends and competitive pricing through comparison shopping of competitors.
Support the Goodwill mission though assessments, training and community partnerships.
Responsible for other assigned duties and managerial responsibilities as assigned.
Assess and assign employees to work positions within the framework of the Guiding Principles and River System business model and business needs.
Responsible for ensuring the delivery of world class customer service to all customers, internal and external.
For decisions above this authority level, the Community Store Shift Supervisor must refer to their Community Store Manager.

What We Are Looking For:

Effective leadership characteristics: humility, empathy, courage – to inspire and enact change.
Exceptional listening skills and high emotional intelligence, respecting differences between various ethnic groups and gender in the workplace.
Enthusiasm: excited to work with other people and teams.
Flexibility: able to work at various times, including days, evenings, and weekends.
Communication in a diverse environment (written, verbal).
Customer service skills (customers, internal customers, donors).
Team building.
Computer literacy (word, excel, email).
Health and safety, loss prevention.
Listening, understanding and responding.
Change management.
Coaching, developing people.
Ability to hold people accountable.
Concern for order and quality.
Impact & influence.
Post-secondary education an asset.
1-2 years of experience supervising people and processes simultaneously.
Health and safety experience an asset.
Satisfactory criminal reference check - vulnerable persons check.
Valid driver's license and vehicle insurance.

Grow Your Career in Similar Roles:

Assistant Manager

Store Manager

Goodwill Industries OGL thanks all applicants in advance. Only those candidates selected for an interview will be contacted. We are an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.

We use automated AI resume screening tools to help assess applications. Final interview selection is made by human staff.

APPLICATION DEADLINE: October 14, 2026

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More about this job

Responsibilities

The Shift Supervisor assists the Store Manager in daily retail operations, including leading and coaching team members on the floor. They are responsible for ensuring donor satisfaction, managing donation flows, and maintaining safety and security standards.

Requirements

Candidates should have 1-2 years of experience supervising people and processes, along with strong leadership and communication skills. A criminal reference check for vulnerable persons is required, and post-secondary education is considered an asset.

Skills

Leadership
Customer service
Team building
Coaching
Performance management
Communication
Emotional intelligence
Change management
Computer literacy
Loss prevention
Health and safety
Inventory management
Cash handling
Conflict resolution
Problem solving

Benefits

Dental insurance
Health insurance
Registered pension plan
Employee discount
Skills training
Scholarships
Educational credentials
Employee assistance program
Flexible scheduling

Visa sponsorship

Not detected in the job text

Keywords

Retail
Donated goods
Non-profit
Shift supervision
Customer care
Inventory flow
Staff scheduling
Performance management
Loss prevention
Health and safety
Cash reporting
Product knowledge
Community partnerships
Emotional intelligence
Change management
Coaching
Accountability
Accessibility
Diversity and inclusion
Sustainability

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