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Added 1 min ago
WC
(CAN) Cashier
Walmart Canada
Chilliwack, BC
- Full-time
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 29 mins ago
LV
Chef(fe) d'équipe adjoint(e)
Louis Vuitton
Montreal, QC
- Full-time
…of $35-$38 CAD, plus the opportunity to participate in our Retail Bonus program, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, life…
Added 32 mins ago
W
(CAN) Cashier
Walmart
Thetford Mines, QC
- Part-time
Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive…
Added 32 mins ago
W
(CAN) Cashier
Walmart
Quebec, QC
- Part-time
Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive…
Added 1 hour ago
D
Manager, Finance Transformation (Banking & Capital Markets)
Deloitte
Toronto, ON
- Full-time
As a Manager within Deloitte's Banking & Capital Markets Consulting practice, you will lead engagements and workstreams that help leading financial institutions address complex business,…
Added 2 hours ago
AC
General Manager
Aramark Canada
AB · Edmonton, AB
- Full-time
ARAMARK Remote Workplace Services is growing and seeking an experienced General Manager to support our remote lodge operations across Canada.
Added 2 hours ago
L
Assistant Manager
LensCrafters
London, ON
- Full-time
Previous experience in leadership position within retail & customer service industry
Added 3 hours ago
OR
Outbound Sales Representative
OSL Retail Services
Mississauga, ON
- Full-time
The Talent Awards are a celebration of teams around the world who are moving the talent industry forward in innovative ways and we are thrilled to announce that OSL Retail Services has…
Added 3 hours ago
WC
cashier
Walmart Canada
New Minas, NS
- Full-time
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 4 hours ago
TH
PRO Account Sales Associate: Part Time - PRINCE GEORGE
The Home Depot Canada
Prince George, BC
- Part-time
Ensures orders are picked up and delivered by checking customer logbook. Trains and informs Store Associates about the Pro Program and encourages total store involvement.
Added 4 hours ago
NP
Recruitment Coordinator
Naturally Pacific Resort
Campbell River, BC
- Full-time
…Naturally Pacific team will allow you to engage in the hospitality industry within an expanding company that values every individual's input and celebrates achievements…
Added 4 hours ago
TH
Contractor Sales Full Time - SARNIA
The Home Depot Canada
Sarnia, ON
- Full-time
Ensures orders are picked up and delivered by checking customer logbook. Trains and informs Store Associates about the Pro Program and encourages total store involvement.
Added 4 hours ago
ML
Associate General Counsel
Maple Leaf Foods Inc
Mississauga, ON
- Full-time
Lead synthesis of enterprise risk information and support clear, decision-useful reporting for senior leadership and the Board, coordinated with the Manager supporting program mechanics.
Added 4 hours ago
E
Management Trainee
Enterprise
Squamish, BC
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 4 hours ago
BA
ASSISTANT SERVICE MANAGER
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled…
Added 4 hours ago
H
Human Resources Business Partner
HMSHost
Calgary, AB
- $85,900 to $110,922 CAD / year
- Full-time
In the industry: 3-5 years of Hospitality, Food, Beverage, and/or Retail experience preferred
Added 4 hours ago
BA
PARTS CONSULTANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled…
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BA
PARTS MANAGER
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled…
Added 5 hours ago
Vendor Manager, Canada Hardlines, Canada Hardlines - Toys, Sports & Outdoor
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Toronto, ON
- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
Added 5 hours ago
RB
Client Advisor Intern
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Track record in building rapport and maintaining client relationships within the financial or service industry
Added 5 hours ago
Vendor Manager, Canada Hardlines
Amazon
Toronto, ON
- 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
Added 5 hours ago
SC
Registered Pharmacy Technician
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- Full-time
…that go far beyond the scope of a traditional community or retail…
Added 5 hours ago
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Pharmacy Manager
Stoakley-Stewart Consultants Ltd.
AB · Greater Edmonton Metropolitan Area
- Full-time
Magda is our Construction Division Manager. Minus the hard hat and steel toed boots, she is a true industry expert! Working with General Contractors, Trades, Owners, Engineers, Architects,…
Added 5 hours ago
NP
Recruitment Coordinator
Naturally Pacific Resort
Campbell River, BC
- Full-time
…Naturally Pacific team will allow you to engage in the hospitality industry within an expanding company that values every individual's input and celebrates achievements…
Added 5 hours ago
W
(CAN) Cashier
Walmart
Chilliwack, BC
- Part-time
Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive…

Goodwill Industries Ontario Great Lakes

Shift Supervisor

Mississauga, ON, Canada

$41,000 to $46,000 CAD / year · Full-time

This date has passed. Check with the employer before applying.

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Job details

Pay: $41,000 to $46,000 CAD / year
Job type: Full-time
Listed closing date: Oct 14, 2026
Experience: 1-2 years of experience supervising people and processes simultaneously.
Working hours: 40 hours per week
Posting language: English
Posted: Oct 8, 2026

Original job description

Shift Supervisor

Vacancy Status: New Replacement Position

Position Type: Full-Time

Hours of Work: 40 hours per week

Goodwill is hiring, join our growing organization today! We are looking for people just like YOU!

The Community Store Shift Supervisor is responsible for assisting the Store Manager and Assistant Manager in the day-to-day running of the Donated Goods retail store. The Shift Supervisor takes an “on the floor” approach to management, working alongside hourly team members to lead, coach and support the team while contributing to the processing of donations. Shift Supervisors must be prepared and capable of handling a variety of situations that may arise; when the Manager or Assistant Manager is not present, the Shift Supervisor is considered the acting Manager.

If you have a passion for thrifting, making a difference in your community, helping people and the environment – come join Goodwill! We are a diverse and inclusive team dedicated to improving the lives of others through our mission of WORK.

We welcome all backgrounds, knowledge, abilities, and perspectives. We welcome newcomers to the region to apply. Grow your career, skills and reach your full potential.

About Us

Goodwill Industries, Ontario Great Lakes is a leading non-profit organization committed to changing lives and communities through the power of WORK. Ready to work or not, a job at Goodwill is a path to work readiness. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported.

Mission
To strengthen people and communities through the power of work.

Vision
Everyone working and thriving in inclusive, sustainable communities.

Values
Mission-Driven Impact: Focusing on results that strengthen people and communities.

Inclusion: Embracing diversity and creating spaces where everyone belongs

Dignity: Treating every person with respect and humanity.

Compassion: Leading with empathy, care and understanding.

Resilience: Embracing change as an opportunity to evolve, adapt, innovate and thrive.

Accountability: Taking ownership of our actions and commitments.

Why You Will Love Goodwill:

Competitive Compensation Package includes:

Benefits (dental/health) available for full-time and some part-time positions (based on hours worked).
Registered Pension Plan opportunity for various roles.
Employee discount at retail locations.

Exciting career training and coaching:

Equitable access to skills training & coaching, scholarships, and educational credentials.

Supportive Life and Work Opportunities:

Personal and professional development support with Life Coach & Employee Assistance Program.
Work-life balance (we provide flexibility in scheduling your shifts)
Building a workforce which reflects the diversity of the communities in which we live.

We have an amazing team and workplace:

Employer of choice across Southwestern Ontario who meets the Federal Government’s 50/30 challenge for diversity in leadership.
Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations).
Mission-driven organization committed to the Power of Work.
Environmentally committed to meeting our goal of zero waste on planet earth.
Respectful, fun, and supportive team and leadership.
Accredited through CARF International.

What You Will Do:

Ensure 100% donor satisfaction and World Class customer service expectations are met.
Models the Customer Care Cycle (I Care) consistently in all interactions and mentors their team in the practice.
Monitor and manage the flow of donations in accordance with standard procedures, Guiding Principles and River System business model and ensure standard procedures are followed by all team members.
Assist the Manager or Assistant Manager in the day to day operations of the store.
Assist Manager in the scheduling of staff and preparing time and attendance reports.
Train, develop and supervise team members.
Monitor team member behaviour and activity and assist with managing team performance and expectations.
Assist the Community Store Manager in complying with all organizational image, security and safety practices according to policies and procedures.
Ensure Safety standards are maintained through employee training, inspections, reports and continuous observation.
Ensure statistical counts (e.g.: donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner.
Complete cash register readings, cash reports, daily deposits, paid outs and WESA reports.
Keep current on product knowledge, industry trends and competitive pricing through comparison shopping of competitors.
Support the Goodwill mission though assessments, training and community partnerships.
Responsible for other assigned duties and managerial responsibilities as assigned.
Assess and assign employees to work positions within the framework of the Guiding Principles and River System business model and business needs.
Responsible for ensuring the delivery of world class customer service to all customers, internal and external.
For decisions above this authority level, the Community Store Shift Supervisor must refer to their Community Store Manager.

What We Are Looking For:

Effective leadership characteristics: humility, empathy, courage – to inspire and enact change.
Exceptional listening skills and high emotional intelligence, respecting differences between various ethnic groups and gender in the workplace.
Enthusiasm: excited to work with other people and teams.
Flexibility: able to work at various times, including days, evenings, and weekends.
Communication in a diverse environment (written, verbal).
Customer service skills (customers, internal customers, donors).
Team building.
Computer literacy (word, excel, email).
Health and safety, loss prevention.
Listening, understanding and responding.
Change management.
Coaching, developing people.
Ability to hold people accountable.
Concern for order and quality.
Impact & influence.
Post-secondary education an asset.
1-2 years of experience supervising people and processes simultaneously.
Health and safety experience an asset.
Satisfactory criminal reference check - vulnerable persons check.
Valid driver's license and vehicle insurance.

Grow Your Career in Similar Roles:

Assistant Manager

Store Manager

Goodwill Industries OGL thanks all applicants in advance. Only those candidates selected for an interview will be contacted. We are an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.

We use automated AI resume screening tools to help assess applications. Final interview selection is made by human staff.

APPLICATION DEADLINE: October 14, 2026

Apply About employer

More about this job

Responsibilities

The Shift Supervisor assists the Store Manager in daily retail operations, including leading and coaching team members on the floor. They are responsible for ensuring donor satisfaction, managing donation flows, and maintaining safety and security standards.

Requirements

Candidates should have 1-2 years of experience supervising people and processes, along with strong leadership and communication skills. A criminal reference check for vulnerable persons is required, and post-secondary education is considered an asset.

Skills

Leadership
Customer service
Team building
Coaching
Performance management
Communication
Emotional intelligence
Change management
Computer literacy
Loss prevention
Health and safety
Inventory management
Cash handling
Conflict resolution
Problem solving

Benefits

Dental insurance
Health insurance
Registered pension plan
Employee discount
Skills training
Scholarships
Educational credentials
Employee assistance program
Flexible scheduling

Visa sponsorship

Not detected in the job text

Keywords

Retail
Donated goods
Non-profit
Shift supervision
Customer care
Inventory flow
Staff scheduling
Performance management
Loss prevention
Health and safety
Cash reporting
Product knowledge
Community partnerships
Emotional intelligence
Change management
Coaching
Accountability
Accessibility
Diversity and inclusion
Sustainability

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