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Added 4 mins ago
PB
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GoodWork.ca

Account Manager, Major Accounts

Vancouver, BC, Canada

Remuneration: $65,000; based on experience and qualifications · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Remuneration: $65,000; based on experience and qualifications
Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 3, 2026

Original job description

Vancouver Jobs

Title: Account Manager, Major Accounts

Company: Recycling Alternative

Location: Vancouver, BC

Who We Are

Recycling Alternative (RA), a locally owned company, operating for over 35 years in the sustainable waste-management sector, is recognized as a leader in innovation, best practices, and community impact.

Our four core values of innovation, integrity, community, and environment drive our daily operations and long-term strategic goals.

Through these values, we work closely with our clients to design and deliver waste management programs to support their diversion rates and waste reduction targets.

RA’s sister company, Terraforma Systems (TFS) is a cleantech company designing and manufacturing waste and recycling equipment for customers to implement in their waste management programs. This equipment incorporates technology that interacts with the human interface and produces a more sustainable waste management solution. Many of the solutions TFS provide, creates efficiencies for the customers of Recycling Alternative.

The successful applicant for the position of Account Manager will work closely with some of RA’s largest corporate clients to manage their sites, their waste management needs and support their sustainability goals.

Who You Are

You are passionate about the environment and the positive impact we can make through managing waste transparently and responsibly
You are confident working in the boardroom with our clients, and in the recycling room with front line staff
You are committed to helping our customers meet and exceed their waste reduction goals
You are able to identify challenges and hurdles that impede better diversion rates for our clients
You are capable of engaging with our clients through training sessions, lunch-and-learns & webinars, writing & presenting reports, engaging with existing and/or potential customers
You enjoy networking and building relationships
You have the creative ability to understand opportunities and business practices

Main Duties

Adding to our existing team, this position revolves around working in partnership with RA’s key corporate clients to deliver excellence in full-site waste management services, best practices training and engagement for effective recycling programs on the ground.

This Will Include

Providing top-notch customer service to designated clients, including day to day requests and excellent communication, both on and off site
Performing regular site visits
Working closely with RA’s operations and logistics team, as well as RA’s subcontractors at sites
Meeting regularly with clients to evaluate services and look for improvements in their waste & recycling programs
Tailoring waste & recycling programs to meet our customers’ needs and goals
Training customers on new procedures and waste management equipment
Documenting client plans and progress
Verifying and working on monthly billing for assigned clients

There is also a sales component to this position which entails:

Executing sales on customer referrals, warm leads, and incoming inquiries as assigned.
Looking for opportunities to increase sales/revenue from existing client base
Occasionally attending locally-based networking and events to help showcase Recycling Alternative’s initiatives, services and values

Our Working Environment

We are a team of 80+ people across our two companies, including office and admin staff, drivers and warehouse staff, engineers and fabricators/welders – all passionate about waste reduction and committed to sustainability in action. Our three offices are located in close proximity to each other in the False Creek Flats less than 1 km from downtown Vancouver. We are part of a growing community of circular businesses working together to foster innovation in Vancouver’s green economy and inclusive jobs.

This position is mainly based on the Recycling Alternative office, but also requires that you regularly visit customer sites. Sometimes you are hands-on in recycling, and sometimes you are analysing and presenting reports. You will be part of a small team of account managers, a sustainability associate and a customer service representative.

Qualifications

Experience in account management, ideally with B2B customer service and sales
Post-secondary education or equivalent
Excellent communication and presentation skills (written and verbal)
Comfortable working with companies of all sizes
Familiarity with recycling industry and emerging green technologies an asset
Knowledge of customer management tools and systems an asset
Passion for sustainability and best environmental practices
Driver’s licence is required

Terms of Employment: Permanent, Full Time, Weekdays. Occasional evening/weekend availability may be required.

Benefits: Extended Medical/Dental after 6 months of full-time employment, sustainable transportation allowance (bicycle or public transit) and cell phone allowance following 3 months probation

Remuneration: $65,000; based on experience and qualifications

Important: Interested candidates must submit a cover letter along with their resume.

Recycling Alternative values diversity and inclusion. We are committed to creating and fostering a workplace that reflects these values and our community. All qualified candidates are encouraged to apply.

Apply

To apply for this position, please send your resume along with a cover letter addressing why you would be a good fit for the position to: jeff@recyclingalternative.com

Subject: Account Manager, Major Accounts.

Please mention you saw this at GoodWork.ca.

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More about this job

Responsibilities

Manage major corporate clients’ waste-management services through regular site visits, client communication, program tailoring, training, and coordination with operations, logistics, and subcontractors. Document client plans and progress, verify monthly billing, identify service and revenue opportunities, and support sales through referrals, leads, inquiries, and networking.

Requirements

Candidates should have account-management experience, ideally including B2B customer service and sales, and post-secondary education or equivalent. Excellent written and verbal communication and presentation skills, a driver’s licence, and a passion for sustainability are required; recycling-industry knowledge and familiarity with customer-management tools are assets.

Skills

Account Management
B2B Customer Service
Sales
Client Relationship Building
Customer Communication
Presentation Skills
Waste Management
Recycling Program Management
Sustainability
Site Visits
Customer Training
Report Writing
Program Improvement
Billing Verification
Networking
Client Needs Assessment

Benefits

Extended Medical Insurance
Extended Dental Insurance
Sustainable Transportation Allowance
Cell Phone Allowance

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Major Accounts
B2B Customer Service
Sales
Waste Management
Recycling
Waste Diversion
Waste Reduction
Sustainability
Environmental Best Practices
Corporate Clients
Site Visits
Client Training
Lunch-and-Learns
Webinars
Program Reporting
Monthly Billing
Operations Coordination
Logistics
Subcontractor Coordination
Green Technology
Waste Management Equipment
Networking
Driver’s Licence

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