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Jobs in Canada

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Added 35 mins ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
Added 35 mins ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
Added 1 hour ago
Marketing Manager
Boast Capital LP
Toronto, ON · Vancouver, BC
$110,000 to $130,000 CAD / year
…evidence behind it, and build high-quality, defensible claims. Our technology reduces manual data collection and administrative work, so client conversations focus on what teams are…
Added 1 hour ago
Category Manager
Food Basics
Toronto, ON · Etobicoke, ON
Full-time
…job boards we use incorporate artificial intelligence (AI) technology to assist in screening, assessing, or selecting applicants for positions. The use of AI helps us efficiently review the…
Added 2 hours ago
Associate Director, Artificial Intelligence
Thompson Rivers University
Kamloops, BC
Full-time
Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field required; Master's degree in a related field strongly preferred and weighted…
Added 2 hours ago
Enterprise Account Executive (AI Native and Emerging Tech)
Elastic
Toronto, ON
$103,200 to $163,300 CAD / year
Full-time
Added 3 hours ago
Senior Project Manager (Tech/IoT)
Blackstone Energy
Toronto, Ontario
Full-time
Added 3 hours ago
Senior Director Finance
HRXconnect
Toronto, ON · Greater Toronto Area, Canada
Full-time
We are hiring for one of Canada's fastest growing technology companies, recognized by Deloitte as the #1 Enterprise Software company in the 2025 North American Technology Fast 500 and…
Added 3 hours ago
VP Customer Success / Vice-président(e), Succès client
Vention
Montreal, QC
Full-time
…software AI-powered platform built for the factory floor. Our technology powers over 25,000 machines across 4,000 factories across 5 continents and we have the privilege to work with a…
Added 4 hours ago
Director, Global Strategy – Strategic PMO
ARC'TERYX
North Vancouver, BC
Full-time
…planning and governance processes across AC, Product Operations, Technology and Finance. You align priorities, secure funding and help solve competing demands on organizational…
Added 4 hours ago
Enrolment Services Advisor
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
$7,158.42 to $10,292.25 CAD / month
Full-time
Added 4 hours ago
Enrolment Services Advisor
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
$7,158.42 to $10,292.25 CAD / month
Full-time
Added 4 hours ago
Account Executive - Calgary
American Global
AB · Alberta
Full-time
Proficiency with Microsoft Office and CRM technology.
Added 4 hours ago
Sr Implementation Consultant
Prophix
Remote, Canada
Remote
· Able to learn new tools and adapt as technology and workflows evolve.
Added 4 hours ago
Senior Tax Manager
Bell
Montreal, QC
We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part…
Added 4 hours ago
Financial Planning and Analysis (FP&A)
PSD Citywide
Toronto, ON
$130,000 to $160,000 CAD / year
Full-time
Ready to influence change? Bring your expertise in technology and data to our team and directly shape how local governments improve service delivery. Apply now!
Added 4 hours ago
Director, Global Strategy – Strategic PMO
Arc'teryx Equipment
North Vancouver, BC
Full-time
…planning and governance processes across AC, Product Operations, Technology and Finance. You align priorities, secure funding and help solve competing demands on organizational…
Added 4 hours ago
Sr Implementation Consultant
Prophix
Toronto, ON · Etobicoke, ON
Full-time
Able to learn new tools and adapt as technology and workflows evolve
Added 4 hours ago
Account Executive / Chargé(e) de comptes
Vention
Montreal, QC
Full-time
…software AI-powered platform built for the factory floor. Our technology powers over 25,000 machines across 4,000 factories across 5 continents and we have the privilege to work with a…
Added 5 hours ago
Manager, Global Design & Standards - Global AML
Scotiabank
ON · Mississauga, ON
Leverages technology and AI tools to drive efficiency, quality, and speed of delivery.
Added 5 hours ago
VP, Middle Market, Ontario Region
Zurich Canada
Toronto, ON
Full-time
Added 6 hours ago
Senior Manager, Global Design & Standards - Global AML
Scotiabank
ON · Mississauga, ON
Added 6 hours ago
Senior Manager, Global Effectiveness & Initiatives - Global AML
Scotiabank
ON · Mississauga, ON
Added 6 hours ago
Manager, Global Effectiveness & Initiatives - Global AML
Scotiabank
ON · Mississauga, ON
Leverages technology and AI tools to drive efficiency, quality, and speed of delivery.
Added 6 hours ago
Concepteur produit (Product Builder)
Meroka
Montreal, QC
…engineering teams to incorporate our service offerings into our core technology…

Google

Business Planning and Workforce Manager

Waterloo, ON, Canada

Experience: 7 years of experience in Workforce Management (WFM), resource management, strategic capacity planning, or business operations within a global support or technology organization
Posting language: English
Posted: Sep 28, 2026

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Original job description

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
7 years of experience in Workforce Management (WFM), resource management, strategic capacity planning, or business operations within a global support or technology organization
Experience developing headcount models, managing approval governance, or leading operational sizing for multi-regional teams.
Experience with Google Workspace tools (Google Sheets for data modeling, Slides for executive decks, and Docs for narrative proposals).

Preferred qualifications:

MBA or Master's degree in a related field or CSCMP certification.
Experience shaping job families, role architectures, and skills frameworks during business or technological transformations.
Familiarity with collaborating with BI/Engineering teams to automate reporting workflows, data pipelines, and operational dashboards.
Strong organizational skills with the ability to manage competing priorities across global, cross-functional teams.
Proven track record of presenting complex workforce models and strategic trade-offs to senior directors and VP-level stakeholders.

About the job:

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

As a Business Planning and Workforce Manager, you will drive the strategic, operational, and organizational design of our global support workforce. Sitting at the intersection of operational delivery, resource planning, and workforce architecture, you will lead leadership-level headcount (HC) governance, establish robust supply-demand models, and architect future-ready role designs as our delivery model shifts toward AI-assisted operations.

You will partner closely with executive leadership, support delivery pillars, and data engineering teams to transition headcount allocation from purely volume-driven models to comprehensive workforce planning - incorporating program staffing, enablement, and evolving job architectures.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Canada: $142000 - $145000 (CAD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

Lead end-to-end headcount approvals, regular reporting, and executive reviews. Partner with Finance, HR, and Pillar Leads to maintain a synchronized single source of truth for budgeted and actual headcount, providing variance analysis, risk assessments, and hiring velocity tracking.
Build resourcing models for volume (case/real-time) and non-volume (project/enablement) environments. Translate strategic initiatives into explicit staffing plans, establishing baseline work drivers and scalable operational sizing standards across support tiers.
Define Cloud Support's job architecture, role boundaries, job families, and career expectations. Architect emerging roles, determine human-in-the-loop specializations, and model capacity dividends from AI deflection to streamline handoffs.
Partner with data engineering to automate headcount reporting, roster reconciliation, and forecasting dashboards. Design standardized metrics, capacity alerts, and self-serve operational views for stakeholders.

Apply About employer

More about this job

Responsibilities

You will lead strategic headcount governance, supply-demand modeling, and organizational design for global support teams. Additionally, you will partner with data engineering to automate reporting and define job architectures to support AI-assisted operations.

Requirements

Candidates must have a bachelor's degree and at least 7 years of experience in workforce management or business operations. Proficiency in Google Workspace tools and experience with headcount modeling for multi-regional teams are required.

Skills

Workforce Management
Strategic capacity planning
Business operations
Headcount modeling
Operational sizing
Google Workspace
Data modeling
Executive reporting
Job architecture
Supply-demand modeling
Data engineering collaboration
Variance analysis
Risk assessment
Hiring velocity tracking
AI-assisted operations
Organizational design

Benefits

Bonus target
Equity
Health insurance

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Strategic Capacity Planning
Business Operations
Headcount Governance
Supply-Demand Modeling
Job Architecture
Google Workspace
Data Engineering
Operational Sizing
Variance Analysis
Risk Assessment
Hiring Velocity
AI-Assisted Operations
Cloud Support
Resource Management
Organizational Design
Forecasting Dashboards
Data Pipelines
Technical Infrastructure
Business Planning

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