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Added 14 mins ago
Business Planning and Workforce Manager
Google
Waterloo, ON
As a Business Planning and Workforce Manager, you will drive the strategic, operational, and organizational design of our global support workforce. Being at the intersection of operational…
Added 30 mins ago
S
IT Cloud & DevOps Engineer
Survalent
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Manage backup, disaster recovery, and business continuity solutions.
Added 30 mins ago
CL
Collections Manager
Capital Lynk
Montreal, QC
- Full-time
Industry: Merchant Cash Advance (MCA) / Alternative Business Lending
Added 30 mins ago
AB
Policy Analyst
Alberta Beef Producers
Calgary, AB
- Part-time
Reports to: Government Relations and Policy Manager
Added 30 mins ago
GI
Sustainability Manager
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Reporting to the Vice President, Land Management & Environment, the Sustainability Manager will lead the development, implementation, and continuous improvement of Green Infrastructure…
Added 30 mins ago
Supervisor, Policy Service Individual Insurance
Equitable
Waterloo, ON
Reports To: Senior Manager, Policy Service Individual Insurance
Added 30 mins ago
TH
Manager, Organizational Effectiveness and Talent Management
The Home Depot
Canada
- Full-time
Reports to Senior Manager Leadership Development, Talent Management & Organizational Effectiveness
Added 30 mins ago
K
Technical Talent Acquisition Specialist
Kindsight
Remote, Canada
- $90,000 to $110,000 CAD / year
- Full-time
- Remote
You’ll report to the Talent Acquisition Manager and work closely with Hiring Managers and People Operations Business Partners.
Added 30 mins ago
C
Senior Manager, Real Estate Transactions (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Full-time
Lead portfolio development and leasing strategies to meet the operational needs of internal business partners.
Added 30 mins ago
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Software Engineer III - Tech Lead (Golang)
TD
Toronto, ON
- Full-time
Must Havehat We're Looking For
Added 45 mins ago
CO
Manager of Roads and Solid Waste (1 Vacancy)
City of Woodstock
Woodstock, ON
- Full-time
…and inventory requisitions; and contributes to departmental business planning, strategic initiatives, service level development, and performance…
Added 45 mins ago
LC
Warehouse Manager
LKQ Corporation
Edmonton, AB
- Full-time
5 years+ in specialized profession or equivalent; Proficient in specialty including prior senior lead / supervisor experience.
Added 1 hour ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 1 hour ago
AP
Senior Project Manager
Alberta Pensions Services Corporation (APS)
AB · Edmonton, AB
- $97,950 to $144,126 CAD / year
- Full-time
Bring clarity to complexity and help shape the future of APS. We are looking for a Senior Project Manager who can turn high-profile ideas into coordinated action and lasting results.
Added 1 hour ago
TC
Senior Project Manager
Tribute Communities
Pickering, ON
- Full-time
· Liaise and coordinate with consultants, designers, technical teams from design development to construction to project turnover.
Added 1 hour ago
PC
Sales Development Representative
Partage Club
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Grow with us: Opportunity to evolve into a Business Development Manager role.
Added 1 hour ago
Manager Global Business Process Excellence
Syntax
Montreal, QC
Business Process Excellence - Senior Analyst / Manager
Added 1 hour ago
SC
Senior Analyst / Consultant
SATOV Consultants
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Job Location: Downtown Montréal (at least 3 days per week in-office) · Lieu : Centre-ville de Montréal (au moins 3 jours par semaine au bureau)
Added 1 hour ago
ET
Senior Business Development Manager
Enabled Talent
ON · Peel, ON
- Full-time
5+ years of experience in business development, B2B sales, partnerships, lead generation or a related client facing role
Added 1 hour ago
S
Gestionnaire, Excellence mondiale des processus d’affaires/ Manager Global Business Process Excellence
Syntax
Montreal, QC
- Full-time
Added 1 hour ago
TR
Senior JDE CNC Administrator
Tenth Revolution Group
Mississauga, ON
- Full-time
Install, configure, and manage JD Edwards EnterpriseOne environments, including path codes such as Development, UAT, and Production.
Added 1 hour ago
D
Business Development Manager • GTA
Digicast
Toronto, ON
- Full-time
The Business Development Manager – Toronto Market is responsible for driving new business, developing and nurture strategic relationships in the GTA, and positioning Digicast as the premier…
Added 1 hour ago
B
Regional Health, Safety, Environment & Quality Manager
BMT
Ottawa, ON
- $90,000 to $110,000 CAD / year
- Full-time
We are currently seeking an experienced Regional HSEQ Manager to lead the delivery of our Health, Safety, Environment, Quality and Security priorities across North America. They work in…
Added 2 hours ago
T
Junior Accountant, Project Bookkeeping (9-Month Contract)
Tridel
Toronto, ON · North York, ON
- $55,000 to $70,000 CAD / year
- Full-time
Periodically perform other functions and special projects as assigned by the Bookkeeping Senior Manager and Senior Project Accountants.
Added 2 hours ago
RM
Manager, Housing Services (2 Positions)
Regional Municipality of Peel
Brampton, ON
- Other
Manager, Housing Services (2 Vacancies)Human Services- Housing Client Services & Housing Supply Status: Regular Full TimeWork Mode: Hybrid; 2 On Site days per week which can increase based…

Google

Business Planning and Workforce Manager

Waterloo, ON, Canada

Apply on google.com About employer

Applications open in a new tab.

Job details

Experience: 7 years of experience in workforce management (WFM), resource management, strategic capacity planning, or business operations within a global support or technology organization.
Posting language: English
Posted: Nov 13, 2026

Original job description

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
7 years of experience in workforce management (WFM), resource management, strategic capacity planning, or business operations within a global support or technology organization.
Experience developing headcount models, managing approval governance, or leading operational sizing for multi-regional teams.
Experience with Google Workspace tools (Sheets for data modeling, Slides for executive decks, and Docs for narrative proposals).

Preferred qualifications:

MBA or Master's degree in a related field or CSCMP certification.
Experience shaping job families, role architectures, and skills frameworks during business or technological transformations.
Familiarity with collaborating with BI/Development teams to automate reporting workflows, data pipelines, and operational dashboards.
Strong organizational skills with the ability to manage competing priorities across global, cross-functional teams.
Proven track record of presenting complex workforce models and strategic trade-offs to senior directors and VP-level stakeholders.

About the job:

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

As a Business Planning and Workforce Manager, you will drive the strategic, operational, and organizational design of our global support workforce. Being at the intersection of operational delivery, resource planning, and workforce architecture, you will lead leadership-level headcount (HC) governance, establish robust supply-demand models, and architect future-ready role designs as our delivery model shifts toward AI-assisted operations.

You will partner closely with executive leadership, support delivery pillars, and data engineering teams to transition headcount allocation from purely volume-driven models to comprehensive workforce planning - incorporating program staffing, enablement, and evolving job architectures.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Canada: $142000 - $145000 (CAD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

Lead end-to-end headcount approvals, regular reporting, and executive reviews. Partner with Finance, HR, and Pillar leads to maintain a synchronized single source of truth for budgeted and actual headcount, providing variance analysis, risk assessments, and hiring velocity tracking.
Build resourcing models for volume (case/real-time) and non-volume (project/enablement) environments. Translate strategic initiatives into explicit staffing plans, establishing baseline work drivers and scalable operational sizing standards across support tiers.
Define Cloud Support's job architecture, role boundaries, job families, and career expectations. Architect emerging roles, determine human-in-the-loop specializations, and model capacity dividends from AI deflection to streamline handoffs.
Partner with data engineering to automate headcount reporting, roster reconciliation, and forecasting dashboards. Design standardized metrics, capacity alerts, and self-serve operational views for stakeholders.

Apply on google.com About employer

More about this job

Responsibilities

You will lead global headcount governance, supply-demand modeling, and organizational design for support teams. Additionally, you will partner with data engineering to automate reporting and define job architectures to support AI-assisted operations.

Requirements

Candidates must have a bachelor's degree and at least 7 years of experience in workforce management or strategic capacity planning. Proficiency in Google Workspace tools and experience with headcount modeling for multi-regional teams are required.

Skills

Workforce management
Strategic capacity planning
Business operations
Headcount modeling
Operational sizing
Google Workspace
Data modeling
Reporting automation
Data pipelines
Operational dashboards
Job architecture
Role design
Supply-demand modeling
Variance analysis
Risk assessment

Benefits

Bonus
Equity
Health Insurance

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Strategic Capacity Planning
Business Operations
Headcount Governance
Supply-Demand Modeling
Google Workspace
Data Modeling
Operational Sizing
Job Architecture
AI-Assisted Operations
Data Engineering
Reporting Automation
Forecasting Dashboards
Variance Analysis
Risk Assessment
Cloud Support
Human-in-the-loop
Technical Infrastructure
Resource Management
Strategic Initiatives

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