Jobs in Canada

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Added 10 mins ago
T
Analytics Engineer II
TD
Toronto, ON · Markham, ON
- Full-time
Work in partnership with various functional areas to provide day-to-day support and delivery of analytics.
Added 10 mins ago
D
Manager, Strategic Initiatives
dentalcorp
Toronto, ON · Support Centre - Toronto Office
- Full-time
As Manager, Strategic Initiatives, you will manage a portfolio of initiatives spanning clinical excellence, technology, education, specialty growth, innovation, financing, and strategic…
Added 10 mins ago
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Wealth Planning Advisor
BMO
Edmonton, AB · Enbridge
- Full-time
Work Arrangement: Hybrid role (4 days in office, 1 day remote)
Added 25 mins ago
RH
Asset Manager
Robert Half
AB · Edmonton, AB
- Full-time
We are seeking an experienced Asset Manager to oversee multiple buildings in Edmonton, lead third-party property management teams and ensure each property delivers strong financial results…
Added 25 mins ago
MP
Senior Manager, OneStream Platform
Michael Page
Mississauga, ON
- $130,000 to $150,000 CAD / year
- Full-time
The Manager, EPM Platform leads governance, change management, controls, and operational oversight of the organization's OneStream and Hyperion environments while managing a team of EPM…
Added 40 mins ago
SA
Pharmacy Technician
Schroeder Ambulatory Centre
Richmond Hill, ON
- Full-time
Reporting directly to the Pharmacy Manager, this role is responsible for the technical aspects of dispensing prescription medications for patients and healthcare professionals. The Pharmacy…
Added 40 mins ago
Business Planning and Workforce Manager
Google
Waterloo, ON
As a Business Planning and Workforce Manager, you will drive the strategic, operational, and organizational design of our global support workforce. Being at the intersection of operational…
Added 55 mins ago
M&
Credit Control/Collections Specialist-Ottawa
Marks & Clerk
Ottawa, ON
- Full-time
● Work collaboratively with the group Credit Manager, finance team members, and other practice functions to support the business in the delivery of high quality internal and external…
Added 55 mins ago
RH
Accounting Manager
Robert Half
AB · Edmonton, AB
- $115,000 to $125,000 CAD / year
- Full-time
Our client is seeking an experienced Accounting Manager to oversee day-to-day financial operations while providing leadership to a growing accounting team.
Added 56 mins ago
Supervisor, Policy Service Individual Insurance
Equitable
Waterloo, ON
This role offers the opportunity to lead the day‑to‑day service delivery of a Policy Services team, playing a key role in Equitable’s client experience strategy. You will ensure policy…
Added 56 mins ago
T
Software Engineer III - Tech Lead (Golang)
TD
Toronto, ON
- Full-time
Must Havehat We're Looking For
Added 56 mins ago
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Associate Investment Advisor I
TD
Surrey, BC
- Full-time
Are you a dedicated account manager in tune to the needs of high value brokerage clients? Can you provide professional and flawless service delivery in support of your designated Investment…
Added 56 mins ago
T
IT Operations Analyst I
TD
London, ON
- Full-time
Identify, resolve, or escalate service delivery issues and/or complaints
Added 1 hour ago
CS
IBOR Implementation Project Manager
Confiar Services
Toronto, ON
- Contract
We are seeking an experienced Investment Book of Record (IBOR) Implementation Project Manager to lead and manage the end-to-end implementation, integration, and delivery of IBOR solutions…
Added 1 hour ago
1S
ERP Project Manager
180 Systems
Toronto, ON
- Full-time
180 Systems is seeking an ERP Project Manager (Senior Consultant) to lead enterprise software implementation projects for clients across a wide range of industries. This role is responsible…
Added 1 hour ago
Manager Global Business Process Excellence
Syntax
Montreal, QC
The Business Process Excellence (BPE) team is looking for a Senior Analyst or Manager to drive process excellence across the entire Syntax organization. This includes ensuring alignment…
Added 1 hour ago
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Gestionnaire, Excellence mondiale des processus d’affaires/ Manager Global Business Process Excellence
Syntax
Montreal, QC
- Full-time
Added 1 hour ago
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Manager, Field Service
Rivian
Vaughan, ON
- Full-time
Must possess a valid driver's license and clean driving record
Added 2 hours ago
M
Manager, Commercial Management
Metrolinx
Toronto, ON
- Full-time
…cross-functional departments (e.g. Legal, Operations, Project Delivery Team, Finance etc.) to ensure progression of projects and programs into operational…
Added 3 hours ago
E
Vice President Controlling and Finance PSN
Epiroc
Mississauga, ON
- Full-time
As Vice President of Controlling and Finance, you will ensure the delivery of quality-assured and timely financial and non-financial data. This will enable the division to understand its…
Added 4 hours ago
TM
Project Manager
The Miller Group
Toronto, ON · Etobicoke, ON
- Full-time
As the Project Manager, you will oversee the day-to-day delivery of an MTO Area Maintenance Contract, ensuring operational performance targets are met safely, efficiently, and profitably.…
Added 5 hours ago
CW
Supply Chain Manager
Colas Western Canada Inc.
St. Albert, AB
- Full-time
…Procurement, you will work closely with operational, equipment, finance, IT, and procurement teams to drive supply chain excellence, strengthen procurement governance, and deliver value…
Added 5 hours ago
KC
Warranty Advisor
Kia Canada
Mississauga, ON
- Full-time
Position reports to the Manager, Warranty Management. Position works with other key functions including the Kia Technical Assistance Centre (KTAC), Field Services and Regional Field Teams.
Added 8 hours ago
Driver - Stores Worker
City of Vancouver
Vancouver, BC
Maintains inventory and delivery records; prepares simple reports; verifies the accuracy of data using enterprise software; and, exports data to other software packages for further analysis…
Added 8 hours ago
JI
Senior Project Manager – ERP Implementations | Gestionnaire de projets senior – Implantations ERP
Jesta I.S.
Montreal, QC
- Full-time
Hybrid work: two days per week in our Montreal office

Google

Business Planning and Workforce Manager

Waterloo, ON, Canada

Apply on google.com About employer

Applications open in a new tab.

Job details

Experience: 7 years of experience in workforce management (WFM), resource management, strategic capacity planning, or business operations within a global support or technology organization.
Posting language: English
Posted: Nov 13, 2026

Original job description

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
7 years of experience in workforce management (WFM), resource management, strategic capacity planning, or business operations within a global support or technology organization.
Experience developing headcount models, managing approval governance, or leading operational sizing for multi-regional teams.
Experience with Google Workspace tools (Sheets for data modeling, Slides for executive decks, and Docs for narrative proposals).

Preferred qualifications:

MBA or Master's degree in a related field or CSCMP certification.
Experience shaping job families, role architectures, and skills frameworks during business or technological transformations.
Familiarity with collaborating with BI/Development teams to automate reporting workflows, data pipelines, and operational dashboards.
Strong organizational skills with the ability to manage competing priorities across global, cross-functional teams.
Proven track record of presenting complex workforce models and strategic trade-offs to senior directors and VP-level stakeholders.

About the job:

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

As a Business Planning and Workforce Manager, you will drive the strategic, operational, and organizational design of our global support workforce. Being at the intersection of operational delivery, resource planning, and workforce architecture, you will lead leadership-level headcount (HC) governance, establish robust supply-demand models, and architect future-ready role designs as our delivery model shifts toward AI-assisted operations.

You will partner closely with executive leadership, support delivery pillars, and data engineering teams to transition headcount allocation from purely volume-driven models to comprehensive workforce planning - incorporating program staffing, enablement, and evolving job architectures.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Canada: $142000 - $145000 (CAD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

Lead end-to-end headcount approvals, regular reporting, and executive reviews. Partner with Finance, HR, and Pillar leads to maintain a synchronized single source of truth for budgeted and actual headcount, providing variance analysis, risk assessments, and hiring velocity tracking.
Build resourcing models for volume (case/real-time) and non-volume (project/enablement) environments. Translate strategic initiatives into explicit staffing plans, establishing baseline work drivers and scalable operational sizing standards across support tiers.
Define Cloud Support's job architecture, role boundaries, job families, and career expectations. Architect emerging roles, determine human-in-the-loop specializations, and model capacity dividends from AI deflection to streamline handoffs.
Partner with data engineering to automate headcount reporting, roster reconciliation, and forecasting dashboards. Design standardized metrics, capacity alerts, and self-serve operational views for stakeholders.

Apply on google.com About employer

More about this job

Responsibilities

You will lead global headcount governance, supply-demand modeling, and organizational design for support teams. Additionally, you will partner with data engineering to automate reporting and define job architectures to support AI-assisted operations.

Requirements

Candidates must have a bachelor's degree and at least 7 years of experience in workforce management or strategic capacity planning. Proficiency in Google Workspace tools and experience with headcount modeling for multi-regional teams are required.

Skills

Workforce management
Strategic capacity planning
Business operations
Headcount modeling
Operational sizing
Google Workspace
Data modeling
Reporting automation
Data pipelines
Operational dashboards
Job architecture
Role design
Supply-demand modeling
Variance analysis
Risk assessment

Benefits

Bonus
Equity
Health Insurance

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Strategic Capacity Planning
Business Operations
Headcount Governance
Supply-Demand Modeling
Google Workspace
Data Modeling
Operational Sizing
Job Architecture
AI-Assisted Operations
Data Engineering
Reporting Automation
Forecasting Dashboards
Variance Analysis
Risk Assessment
Cloud Support
Human-in-the-loop
Technical Infrastructure
Resource Management
Strategic Initiatives

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Work requirements

Jobs in Canada