Jobs in Canada

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Added 9 mins ago
IM
Associate Portfolio Manager, Public Credit
Investment Management Corporation of Ontario (IMCO)
Toronto, ON
- Full-time
…We have a targeted strategy to grow our highly diversified Global Credit portfolio and are looking for a highly motivated Associate Portfolio Manager to join our Global Credit team with a…
Added 9 mins ago
Temporary Showroom Manager Vancouver, BC
Cosentino
Vancouver, BC
At Cosentino (www.cosentino.com) we are looking for a Temporary City Center Manager (1.5 years) to join our City Center located in Vancouver, BC. The City Centers are an example of…
Added 24 mins ago
Technical Service Specialist
Univar Solutions
Toronto, ON
About the Position: Reporting to the Water Treatment Industry Manager – Eastern Canada, the Technical Service Specialist (TSS) will be responsible for supporting our Sales team on a…
Added 24 mins ago
Business Planning and Workforce Manager
Google
Waterloo, ON
As a Business Planning and Workforce Manager, you will drive the strategic, operational, and organizational design of our global support workforce. Being at the intersection of operational…
Added 39 mins ago
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Sales Operations Manager (OTE: upto 130k)
BoomerangFX
Mississauga, ON
- $85,000 to $100,000 CAD / year
- Full-time
Location: Mississauga, Ontario - on-site, five days per week
Added 39 mins ago
S
Senior Director, Revenue Enablement
Seequent
Vancouver, BC · Canada Vancouver BC Office
- Full-time
…collaboratively, stay curious, make change happen and have a global impact. We bring our authentic selves to work and are enthusiastic about what we do. Plus, you can expect great benefits;…
Added 39 mins ago
Service Manager (Machine & Automation Solutions)
Source Atlantic Ltd.
Winnipeg, MB · Calgary, AB
…With 600+ employees, 34 branches, and access to over 4,000 global…
Added 39 mins ago
B
Investment Structuring Intern, GAM
BMO
Toronto, ON · FCP
- Full-time
Added 39 mins ago
A
Electrical Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
May be requested by Engineering Manager to lead technical packages with a small or large team of Engineers, Designers, and Coordinators.
Added 39 mins ago
T
Software Engineer III - Tech Lead (Golang)
TD
Toronto, ON
- Full-time
Must Havehat We're Looking For
Added 39 mins ago
T
Associate Investment Advisor I
TD
Surrey, BC
- Full-time
Are you a dedicated account manager in tune to the needs of high value brokerage clients? Can you provide professional and flawless service delivery in support of your designated Investment…
Added 39 mins ago
T
Customer Experience Associate - Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Métis
TD
Oakville, ON · Milton, ON
- Part-time
Generally reports to a Manager Customer Experience or Branch Manager
Added 39 mins ago
T
IT Operations Analyst I
TD
London, ON
- Full-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 54 mins ago
SN
Tooling Maintenance, Team Leader
Starlim North America
London, ON
- Full-time
Current hours of work: Monday - Friday, day shift
Added 54 mins ago
B
Personal Banker
BMO
Toronto, ON
- Full-time
Added 54 mins ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Added 1 hour ago
TO
Human Resources Assistant - London, ON
Transdev Ontario Manitoba
London, ON
- $40,000 to $45,000 CAD / year
- Full-time
Reporting directly to the Human Resources Operations Manager, the HR Assistants, as part of a team, are responsible for the accurate and timely entry of employee data including creating,…
Added 1 hour ago
A
Manager Professional Education and Development
Alcon
Mississauga, ON
- $90,594 to $135,891 CAD / year
- Full-time
…innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never…
Added 1 hour ago
Manager Global Business Process Excellence
Syntax
Montreal, QC
…and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology…
Added 1 hour ago
V
Human Resources Assistant - London, ON
Voyago
London, ON
- $40,000 to $45,000 CAD / year
- Full-time
Reporting directly to the Human Resources Operations Manager, the HR Assistants, as part of a team, are responsible for the accurate and timely entry of employee data including creating,…
Added 1 hour ago
S
Gestionnaire, Excellence mondiale des processus d’affaires/ Manager Global Business Process Excellence
Syntax
Montreal, QC
- Full-time
Added 1 hour ago
B
Regional Health, Safety, Environment & Quality Manager
BMT
Ottawa, ON
- $90,000 to $110,000 CAD / year
- Full-time
BMT is a leading global consultancy in design, engineering, science, and risk management in the maritime sector, known for excellence and innovation.
Added 1 hour ago
S
HSE Manager, Canada
Sanofi
Toronto, ON
- Full-time
Join a global network that powers how Sanofi delivers - seamlessly, purposefully, and at scale. In Manufacturing & Supply, you’ll help reimagine how life-changing treatments reach people…
Added 1 hour ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Added 1 hour ago
B
Branch Manager
BMO
Toronto, ON
- Full-time
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.

Google

Business Planning and Workforce Manager

Waterloo, ON, Canada

Apply on google.com About employer

Applications open in a new tab.

Job details

Experience: 7 years of experience in workforce management (WFM), resource management, strategic capacity planning, or business operations within a global support or technology organization.
Posting language: English
Posted: Nov 13, 2026

Original job description

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
7 years of experience in workforce management (WFM), resource management, strategic capacity planning, or business operations within a global support or technology organization.
Experience developing headcount models, managing approval governance, or leading operational sizing for multi-regional teams.
Experience with Google Workspace tools (Sheets for data modeling, Slides for executive decks, and Docs for narrative proposals).

Preferred qualifications:

MBA or Master's degree in a related field or CSCMP certification.
Experience shaping job families, role architectures, and skills frameworks during business or technological transformations.
Familiarity with collaborating with BI/Development teams to automate reporting workflows, data pipelines, and operational dashboards.
Strong organizational skills with the ability to manage competing priorities across global, cross-functional teams.
Proven track record of presenting complex workforce models and strategic trade-offs to senior directors and VP-level stakeholders.

About the job:

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

As a Business Planning and Workforce Manager, you will drive the strategic, operational, and organizational design of our global support workforce. Being at the intersection of operational delivery, resource planning, and workforce architecture, you will lead leadership-level headcount (HC) governance, establish robust supply-demand models, and architect future-ready role designs as our delivery model shifts toward AI-assisted operations.

You will partner closely with executive leadership, support delivery pillars, and data engineering teams to transition headcount allocation from purely volume-driven models to comprehensive workforce planning - incorporating program staffing, enablement, and evolving job architectures.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Canada: $142000 - $145000 (CAD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

Lead end-to-end headcount approvals, regular reporting, and executive reviews. Partner with Finance, HR, and Pillar leads to maintain a synchronized single source of truth for budgeted and actual headcount, providing variance analysis, risk assessments, and hiring velocity tracking.
Build resourcing models for volume (case/real-time) and non-volume (project/enablement) environments. Translate strategic initiatives into explicit staffing plans, establishing baseline work drivers and scalable operational sizing standards across support tiers.
Define Cloud Support's job architecture, role boundaries, job families, and career expectations. Architect emerging roles, determine human-in-the-loop specializations, and model capacity dividends from AI deflection to streamline handoffs.
Partner with data engineering to automate headcount reporting, roster reconciliation, and forecasting dashboards. Design standardized metrics, capacity alerts, and self-serve operational views for stakeholders.

Apply on google.com About employer

More about this job

Responsibilities

You will lead global headcount governance, supply-demand modeling, and organizational design for support teams. Additionally, you will partner with data engineering to automate reporting and define job architectures to support AI-assisted operations.

Requirements

Candidates must have a bachelor's degree and at least 7 years of experience in workforce management or strategic capacity planning. Proficiency in Google Workspace tools and experience with headcount modeling for multi-regional teams are required.

Skills

Workforce management
Strategic capacity planning
Business operations
Headcount modeling
Operational sizing
Google Workspace
Data modeling
Reporting automation
Data pipelines
Operational dashboards
Job architecture
Role design
Supply-demand modeling
Variance analysis
Risk assessment

Benefits

Bonus
Equity
Health Insurance

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Strategic Capacity Planning
Business Operations
Headcount Governance
Supply-Demand Modeling
Google Workspace
Data Modeling
Operational Sizing
Job Architecture
AI-Assisted Operations
Data Engineering
Reporting Automation
Forecasting Dashboards
Variance Analysis
Risk Assessment
Cloud Support
Human-in-the-loop
Technical Infrastructure
Resource Management
Strategic Initiatives

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Work requirements

Jobs in Canada