Jobs in Canada

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Added 7 mins ago
PC
Contractor Safety Management Lead
PETRONAS Canada
Calgary, AB
- Full-time
The Contractor Safety Management Lead reports directly to the Manager of HSE Governance and Contractor Safety.
Added 7 mins ago
T
Senior Governance & Control Analyst (ATHN466)
TD
Toronto, ON
- Full-time
A strong risk culture and disciplined risk management are fundamental to TD’s success. TD applies a Three Lines of Defense model that balances clear business ownership of risk with…
Added 7 mins ago
C
Development Manager, Forward Deployed Engineering
Clio
Toronto, ON
- Full-time
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
Added 7 mins ago
B
Wealth Planning Advisor
BMO
Edmonton, AB · Enbridge
- Full-time
Work Arrangement: Hybrid role (4 days in office, 1 day remote)
Added 7 mins ago
B
Portfolio Manager (Commercial Banking)
BMO
Edmonton, AB · Calgary, AB
- Full-time
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite,…
Added 22 mins ago
IM
Associate Portfolio Manager, Public Credit
Investment Management Corporation of Ontario (IMCO)
Toronto, ON
- Full-time
The Associate Portfolio Manager, Public Credit will play a key role in managing IMCO’s externally managed Public Credit portfolio, with responsibilities spanning manager selection and due…
Added 22 mins ago
Project Leader
Magellan
Winnipeg, MB
…cross-functional teams, facilitating projects, and supporting the program manager(s) and business unit leader(s) in daily management of various programs. This position will allow mentoring…
Added 22 mins ago
Manager, Governance & Strategy - Global Compliance Trade Surveillance (12 Month Contract)
Scotiabank
Toronto, ON
The objective of the Manager is to contribute to the overall performance of the Global Compliance Trade Surveillance Department (GCTS) within Global Banking and Markets & Treasury (“GBM&T”)…
Added 22 mins ago
VC
Technical Account Manager
Valsoft Corporation
Remote, Canada
- Remote
Vocantas is part of Fluent Software Group (a Valsoft Corporation operating group), a global acquirer and operator of vertical market software businesses. We focus on specialized industries…
Added 37 mins ago
Business Planning and Workforce Manager
Google
Waterloo, ON
7 years of experience in workforce management (WFM), resource management, strategic capacity planning, or business operations within a global support or technology organization.
Added 52 mins ago
M&
Credit Control/Collections Specialist-Ottawa
Marks & Clerk
Ottawa, ON
- Full-time
…fast-paced environment. A proactive approach to credit and risk management, coupled with strong organisational skills, is essential to minimise exposure to bad debts and achieve cash…
Added 52 mins ago
CL
Collections Manager
Capital Lynk
Montreal, QC
- Full-time
We are seeking an experienced, results-driven Collections Manager to build, lead, and oversee our collections department from scratch within a fast-paced merchant cash advance (MCA) and…
Added 53 mins ago
A
Electrical Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
Develop technical reports such as constructability, risk-review, and assessment reports for preassemblies.
Added 53 mins ago
T
Software Engineer III - Tech Lead (Golang)
TD
Toronto, ON
- Full-time
Must Havehat We're Looking For
Added 53 mins ago
T
Associate Investment Advisor I
TD
Surrey, BC
- Full-time
Maintain a culture of risk management, adhere to internal policies and procedures.
Added 53 mins ago
T
Customer Experience Associate - Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Métis
TD
Oakville, ON · Milton, ON
- Part-time
Escalate non-standard or high-risk transactions / activities as necessary
Added 53 mins ago
T
IT Operations Analyst I
TD
London, ON
- Full-time
Ensure change activities are performed on time, minimizing risk to the service/business environment
Added 1 hour ago
B
Personal Banker
BMO
Toronto, ON
- Full-time
Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process…
Added 1 hour ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite,…
Added 1 hour ago
B
Regional Health, Safety, Environment & Quality Manager
BMT
Ottawa, ON
- $90,000 to $110,000 CAD / year
- Full-time
BMT is a leading global consultancy in design, engineering, science, and risk management in the maritime sector, known for excellence and innovation.
Added 1 hour ago
S
HSE Manager, Canada
Sanofi
Toronto, ON
- Full-time
…teams, covering driver behavior, vehicle standards, journey management, and fatigue…
Added 2 hours ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite,…
Added 2 hours ago
B
Branch Manager
BMO
Toronto, ON
- Full-time
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite,…
Added 2 hours ago
B
Personal Banker
BMO
Toronto, ON
- Full-time
Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process…
Added 3 hours ago
N
Human Resources Coordinator
Nabors
NL · St John'S, NL
- Full-time
Partners with the HR Manager to implement, administer, and communicate HR policies, programs, and procedures in line with company ethics, labour relations policies, and applicable laws and…

Google

Business Planning and Workforce Manager

Waterloo, ON, Canada

Apply on google.com About employer

Applications open in a new tab.

Job details

Experience: 7 years of experience in workforce management (WFM), resource management, strategic capacity planning, or business operations within a global support or technology organization.
Posting language: English
Posted: Nov 13, 2026

Original job description

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
7 years of experience in workforce management (WFM), resource management, strategic capacity planning, or business operations within a global support or technology organization.
Experience developing headcount models, managing approval governance, or leading operational sizing for multi-regional teams.
Experience with Google Workspace tools (Sheets for data modeling, Slides for executive decks, and Docs for narrative proposals).

Preferred qualifications:

MBA or Master's degree in a related field or CSCMP certification.
Experience shaping job families, role architectures, and skills frameworks during business or technological transformations.
Familiarity with collaborating with BI/Development teams to automate reporting workflows, data pipelines, and operational dashboards.
Strong organizational skills with the ability to manage competing priorities across global, cross-functional teams.
Proven track record of presenting complex workforce models and strategic trade-offs to senior directors and VP-level stakeholders.

About the job:

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

As a Business Planning and Workforce Manager, you will drive the strategic, operational, and organizational design of our global support workforce. Being at the intersection of operational delivery, resource planning, and workforce architecture, you will lead leadership-level headcount (HC) governance, establish robust supply-demand models, and architect future-ready role designs as our delivery model shifts toward AI-assisted operations.

You will partner closely with executive leadership, support delivery pillars, and data engineering teams to transition headcount allocation from purely volume-driven models to comprehensive workforce planning - incorporating program staffing, enablement, and evolving job architectures.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Canada: $142000 - $145000 (CAD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

Lead end-to-end headcount approvals, regular reporting, and executive reviews. Partner with Finance, HR, and Pillar leads to maintain a synchronized single source of truth for budgeted and actual headcount, providing variance analysis, risk assessments, and hiring velocity tracking.
Build resourcing models for volume (case/real-time) and non-volume (project/enablement) environments. Translate strategic initiatives into explicit staffing plans, establishing baseline work drivers and scalable operational sizing standards across support tiers.
Define Cloud Support's job architecture, role boundaries, job families, and career expectations. Architect emerging roles, determine human-in-the-loop specializations, and model capacity dividends from AI deflection to streamline handoffs.
Partner with data engineering to automate headcount reporting, roster reconciliation, and forecasting dashboards. Design standardized metrics, capacity alerts, and self-serve operational views for stakeholders.

Apply on google.com About employer

More about this job

Responsibilities

You will lead global headcount governance, supply-demand modeling, and organizational design for support teams. Additionally, you will partner with data engineering to automate reporting and define job architectures to support AI-assisted operations.

Requirements

Candidates must have a bachelor's degree and at least 7 years of experience in workforce management or strategic capacity planning. Proficiency in Google Workspace tools and experience with headcount modeling for multi-regional teams are required.

Skills

Workforce management
Strategic capacity planning
Business operations
Headcount modeling
Operational sizing
Google Workspace
Data modeling
Reporting automation
Data pipelines
Operational dashboards
Job architecture
Role design
Supply-demand modeling
Variance analysis
Risk assessment

Benefits

Bonus
Equity
Health Insurance

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Strategic Capacity Planning
Business Operations
Headcount Governance
Supply-Demand Modeling
Google Workspace
Data Modeling
Operational Sizing
Job Architecture
AI-Assisted Operations
Data Engineering
Reporting Automation
Forecasting Dashboards
Variance Analysis
Risk Assessment
Cloud Support
Human-in-the-loop
Technical Infrastructure
Resource Management
Strategic Initiatives

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Work requirements

Jobs in Canada