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Field Engineer
Weir
Quebec, QC
- $80,000 to $100,000 CAD / year
- Full-time
⦿ Cross-functional Collaboration: Liaise with technology centers, product management, and aftermarket sales to align on strategic initiatives and equipment enhancements.
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M&
Test Analyst
Malisa & Partners Legal Practitioners
Canada
- Full-time
Collaborate with developers, business analysts, and product teams to clarify requirements and resolve issues.
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Senior Technical Program Manager
Flexton Inc.
Canada
- Full-time
As a Senior Technical Program Manager, you will lead complex, cross-functional programs across Search, Recommendations, and Product Knowledge. You will partner with Product, Engineering,…
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FI
Client Service Delivery Manager
Flextrack Inc
Canada
- Full-time
You will lead client-facing service and platform specialists, oversee support requests, incidents, escalations, and configuration needs, and coordinate with Product, Solutions, and…
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CI
Director, Sales & Business Development, North America.
CAPITAL I INDUSTRIES INC
SK · Saskatchewan, Canada
- Full-time
As a member of the leadership team, the Director, Sales & Business Development, North America. will lead sales planning, forecasting, business development and dealer performance. This…
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Marketing Coordinator
Harmonic Arts
Cumberland, BC
- Full-time
We're looking for an organized, creative, and hands-on Marketing Coordinator to help our campaigns, content, and product launches come together smoothly from start to finish.
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RH
Director of Sales
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Brantford, ON
- $140,000 to $175,000 CAD / year
- Full-time
Lead a strategic national retail customer relationship and serve as the primary point of contact for commercial, category, innovation, and supply chain initiatives.
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Data Centre Account Manager
Telecon
Toronto, ON
- $130,000 to $160,000 CAD / year
- Full-time
Making product suggestions according to the wants and needs of customers
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Supply Chain Planner - Mandarin
Collabera
Mississauga, ON
- Contract
Monitor supplier lead times, capacity constraints, single-source exposure and demand changes.
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Picking Supervisor
Detroit Axle
Mississauga, ON
- Full-time
Lead daily picking operations, assign work zones, and coordinate employee workloads.
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Contact Sales Representative
Hays
Burlington, ON
- Full-time
…package) to identify their complete needs and applies the entire product basket as applicable. Ensures systematic and conscientious customer service to the defined portfolio and is directly…
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Agile Team Coach, Direct Venture
Wawanesa Insurance
Toronto, ON · Winnipeg, MB · Kitchener, ON · Montreal, QC · North York - Toronto, ON (Hybr, ON
7+ years of relevant experience in Agile, technology, transformation, product, or complex cross-functional delivery, including 5+ years as a Scrum Master, Senior Scrum Master, Agile Team…
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Chef d'Équipe, Dédouanement des Moteurs / Team Lead, Engine Clearance
RTX
Longueuil, QC
- Full-time
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Lead Warehouse Associate (Night Shift)
Wesco
Mississauga, ON
- Full-time
Shift: Candidates night shifts 11:30 pm-8:00 am- Sunday 11:30 pm to 8:00 am Friday · 3 years of warehouse operations experience required
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Bilingual Account Executive/Sales with dental practices experience, Quebec
Talentuch
Remote, Canada
- Full-time
- Remote
Cross-Functional Magic: You're on the front lines. Share what you're hearing in the field with product and marketing so we get better together.
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Sales Representative, Ruminant Business Central Alberta
Elanco
Mississauga, ON · CA - Mississauga
- Full-time
As Sales Representative, Ruminant, you will lead commercial growth across Central Alberta by building trusted partnerships with producers, veterinarians, nutritionists, consultants, feed…
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Temporary Showroom Manager Vancouver, BC
Cosentino
Vancouver, BC
- Lead and motivate the design team to grow sales and ensure brand recognition.
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VC
Technical Account Manager
Valsoft Corporation
Remote, Canada
- Remote
…account. This role blends hands-on support, adoption strategy and product expertise. You’ll triage and resolve customer issues, work with internal teams to move them forward, present…
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ERP Sales Representative
Aktion Associates
Remote, Canada
- $70,000 to $130,000 CAD / year
- Full-time
- Remote
Lead the full sales lifecycle, including prospecting, qualification, solution positioning, proposal development, and deal closure
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Facility Assistant I
Bunge
Strongfield, SK
…crops facility by operating processing equipment, handling product movement, and assisting with receiving, storing, and shipping activities. This entry-level role contributes to safe and…
Added 15 mins ago
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MRO Buyer
Napoleon
Barrie, ON
- Full-time
…manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers’ home comfort needs.…
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AW
Project/Business Development Manager - Multi-Family
All Weather At Home
AB · Calgary, AB
- Full-time
Present product options, communicate value and negotiate agreements to secure business.
Added 15 mins ago
Senior Software Engineer - Search & AI
Guidepoint
Toronto, ON
Design index mappings, analyzers, and tokenizers for expert, company, project, and lead data, including semantic_text and dense_vector fields
Added 15 mins ago
Business Planning and Workforce Manager
Google
Waterloo, ON
…or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project…
Added 15 mins ago
Operations Manager, YXU1
Amazon
St. Thomas, ON
…join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to…

Google

Business Planning and Workforce Manager

Waterloo, ON, Canada

Apply on google.com About employer

Applications open in a new tab.

Job details

Experience: 7 years of experience in workforce management (WFM), resource management, strategic capacity planning, or business operations within a global support or technology organization.
Posting language: English
Posted: Nov 13, 2026

Original job description

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
7 years of experience in workforce management (WFM), resource management, strategic capacity planning, or business operations within a global support or technology organization.
Experience developing headcount models, managing approval governance, or leading operational sizing for multi-regional teams.
Experience with Google Workspace tools (Sheets for data modeling, Slides for executive decks, and Docs for narrative proposals).

Preferred qualifications:

MBA or Master's degree in a related field or CSCMP certification.
Experience shaping job families, role architectures, and skills frameworks during business or technological transformations.
Familiarity with collaborating with BI/Development teams to automate reporting workflows, data pipelines, and operational dashboards.
Strong organizational skills with the ability to manage competing priorities across global, cross-functional teams.
Proven track record of presenting complex workforce models and strategic trade-offs to senior directors and VP-level stakeholders.

About the job:

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

As a Business Planning and Workforce Manager, you will drive the strategic, operational, and organizational design of our global support workforce. Being at the intersection of operational delivery, resource planning, and workforce architecture, you will lead leadership-level headcount (HC) governance, establish robust supply-demand models, and architect future-ready role designs as our delivery model shifts toward AI-assisted operations.

You will partner closely with executive leadership, support delivery pillars, and data engineering teams to transition headcount allocation from purely volume-driven models to comprehensive workforce planning - incorporating program staffing, enablement, and evolving job architectures.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Canada: $142000 - $145000 (CAD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

Lead end-to-end headcount approvals, regular reporting, and executive reviews. Partner with Finance, HR, and Pillar leads to maintain a synchronized single source of truth for budgeted and actual headcount, providing variance analysis, risk assessments, and hiring velocity tracking.
Build resourcing models for volume (case/real-time) and non-volume (project/enablement) environments. Translate strategic initiatives into explicit staffing plans, establishing baseline work drivers and scalable operational sizing standards across support tiers.
Define Cloud Support's job architecture, role boundaries, job families, and career expectations. Architect emerging roles, determine human-in-the-loop specializations, and model capacity dividends from AI deflection to streamline handoffs.
Partner with data engineering to automate headcount reporting, roster reconciliation, and forecasting dashboards. Design standardized metrics, capacity alerts, and self-serve operational views for stakeholders.

Apply on google.com About employer

More about this job

Responsibilities

You will lead global headcount governance, supply-demand modeling, and organizational design for support teams. Additionally, you will partner with data engineering to automate reporting and define job architectures to support AI-assisted operations.

Requirements

Candidates must have a bachelor's degree and at least 7 years of experience in workforce management or strategic capacity planning. Proficiency in Google Workspace tools and experience with headcount modeling for multi-regional teams are required.

Skills

Workforce management
Strategic capacity planning
Business operations
Headcount modeling
Operational sizing
Google Workspace
Data modeling
Reporting automation
Data pipelines
Operational dashboards
Job architecture
Role design
Supply-demand modeling
Variance analysis
Risk assessment

Benefits

Bonus
Equity
Health Insurance

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Strategic Capacity Planning
Business Operations
Headcount Governance
Supply-Demand Modeling
Google Workspace
Data Modeling
Operational Sizing
Job Architecture
AI-Assisted Operations
Data Engineering
Reporting Automation
Forecasting Dashboards
Variance Analysis
Risk Assessment
Cloud Support
Human-in-the-loop
Technical Infrastructure
Resource Management
Strategic Initiatives

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Jobs in Canada