Jobs in Canada

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Added 6 mins ago
W
Field Engineer
Weir
Quebec, QC
- $80,000 to $100,000 CAD / year
- Full-time
…skills to deliver results that matter whether that’s through engineering, planning or customer support. You’ll work with purpose, learn every day and help shape a more sustainable…
Added 6 mins ago
M&
Test Analyst
Malisa & Partners Legal Practitioners
Canada
- Full-time
Collaborate with developers, business analysts, and product teams to clarify requirements and resolve issues.
Added 6 mins ago
FI
Senior Technical Program Manager
Flexton Inc.
Canada
- Full-time
As a Senior Technical Program Manager, you will lead complex, cross-functional programs across Search, Recommendations, and Product Knowledge. You will partner with Product, Engineering,…
Added 6 mins ago
CI
Director, Sales & Business Development, North America.
CAPITAL I INDUSTRIES INC
SK · Saskatchewan, Canada
- Full-time
As a member of the leadership team, the Director, Sales & Business Development, North America. will lead sales planning, forecasting, business development and dealer performance. This…
Added 6 mins ago
C
Supply Chain Planner - Mandarin
Collabera
Mississauga, ON
- Contract
…coordinate timely recovery actions across internal stakeholders, engineering, NPI team, suppliers and Tier 1 / contract manufacturing…
Added 6 mins ago
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Contact Sales Representative
Hays
Burlington, ON
- Full-time
…package) to identify their complete needs and applies the entire product basket as applicable. Ensures systematic and conscientious customer service to the defined portfolio and is directly…
Added 6 mins ago
Agile Team Coach, Direct Venture
Wawanesa Insurance
Toronto, ON · Winnipeg, MB · Kitchener, ON · Montreal, QC · North York - Toronto, ON (Hybr, ON
7+ years of relevant experience in Agile, technology, transformation, product, or complex cross-functional delivery, including 5+ years as a Scrum Master, Senior Scrum Master, Agile Team…
Added 6 mins ago
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Chef d'Équipe, Dédouanement des Moteurs / Team Lead, Engine Clearance
RTX
Longueuil, QC
- Full-time
Added 6 mins ago
Temporary Showroom Manager Vancouver, BC
Cosentino
Vancouver, BC
- Lead and motivate the design team to grow sales and ensure brand recognition.
Added 6 mins ago
VC
Technical Account Manager
Valsoft Corporation
Remote, Canada
- Remote
Troubleshoot and resolve support tickets, bringing in Support, Product or Engineering when an issue needs their expertise.
Added 20 mins ago
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MRO Buyer
Napoleon
Barrie, ON
- Full-time
Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a…
Added 20 mins ago
AW
Project/Business Development Manager - Multi-Family
All Weather At Home
AB · Calgary, AB
- Full-time
Present product options, communicate value and negotiate agreements to secure business.
Added 20 mins ago
Senior Software Engineer - Search & AI
Guidepoint
Toronto, ON
…with the right experts. You will join the Search team in Data Engineering and own work end to end: Elasticsearch index design and cluster operations, the inference services behind semantic…
Added 20 mins ago
Business Planning and Workforce Manager
Google
Waterloo, ON
…or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project…
Added 20 mins ago
Operations Manager, YXU1
Amazon
St. Thomas, ON
…join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to…
Added 36 mins ago
I
Systems Testing/QA Specialist - Senior
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- Contract
Responsibilities Lead the design of test strategy, plans, scenarios, scripts, or procedures for testing General Skills Experience co-ordinating the test strategy and plan with project…
Added 36 mins ago
IS
UI Lead with Ionic
Iris Software Inc.
Toronto, ON
- Contract
Iris’s leading financial client is looking for UI Lead with Ionic framework to join their team at Toronto, ON(Hybrid).
Added 36 mins ago
Y
Senior Full Stack Developer (Angular & Java)
Yochana
Montreal, QC
- Full-time
You will support and lead different phases of the product lifecycle including analysis, development, and testing.
Added 36 mins ago
Y
Senior Full Stack Developer (Angular & Java)
Yochana
Montreal, QC
- Full-time
You will support and lead different phases of the product lifecycle including analysis, development, and testing.
Added 36 mins ago
DI
Quality Engineering Lead - Fraud Technology
Definity Insurance Company
Mississauga, ON
- Full-time
We are seeking an experienced Quality Engineering Lead to lead testing and quality engineering activities across Definity's Fraud Technology portfolio. This role combines strong quality…
Added 36 mins ago
T
Software Engineer III - Tech Lead (Golang)
TD
Toronto, ON
- Full-time
Must Havehat We're Looking For
Added 51 mins ago
M
Développeur(euse) Fullstack
Mirego
Montreal, QC · Quebec, QC
- Full-time
…allows you to navigate fluidly across the different layers of a product and grasp its full…
Added 51 mins ago
AT
Manufacturing Superintendent
Agilent Technologies
Charlottetown, PE · Canada-Prince Edward Island-Charlottetown
- Full-time
Ability to work 12-hour rotating shifts
Added 1 hour ago
SM
RQ11688 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Onsite – 5 Days per Week
Added 1 hour ago
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Senior Program Manager – AI Security Research
Centraprise
Toronto, ON
- Contract
Coordinate technical teams across security research, engineering, architecture, and product.

Google

Business Planning and Workforce Manager

Waterloo, ON, Canada

Apply on google.com About employer

Applications open in a new tab.

Job details

Experience: 7 years of experience in workforce management (WFM), resource management, strategic capacity planning, or business operations within a global support or technology organization.
Posting language: English
Posted: Nov 13, 2026

Original job description

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
7 years of experience in workforce management (WFM), resource management, strategic capacity planning, or business operations within a global support or technology organization.
Experience developing headcount models, managing approval governance, or leading operational sizing for multi-regional teams.
Experience with Google Workspace tools (Sheets for data modeling, Slides for executive decks, and Docs for narrative proposals).

Preferred qualifications:

MBA or Master's degree in a related field or CSCMP certification.
Experience shaping job families, role architectures, and skills frameworks during business or technological transformations.
Familiarity with collaborating with BI/Development teams to automate reporting workflows, data pipelines, and operational dashboards.
Strong organizational skills with the ability to manage competing priorities across global, cross-functional teams.
Proven track record of presenting complex workforce models and strategic trade-offs to senior directors and VP-level stakeholders.

About the job:

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

As a Business Planning and Workforce Manager, you will drive the strategic, operational, and organizational design of our global support workforce. Being at the intersection of operational delivery, resource planning, and workforce architecture, you will lead leadership-level headcount (HC) governance, establish robust supply-demand models, and architect future-ready role designs as our delivery model shifts toward AI-assisted operations.

You will partner closely with executive leadership, support delivery pillars, and data engineering teams to transition headcount allocation from purely volume-driven models to comprehensive workforce planning - incorporating program staffing, enablement, and evolving job architectures.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Canada: $142000 - $145000 (CAD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

Lead end-to-end headcount approvals, regular reporting, and executive reviews. Partner with Finance, HR, and Pillar leads to maintain a synchronized single source of truth for budgeted and actual headcount, providing variance analysis, risk assessments, and hiring velocity tracking.
Build resourcing models for volume (case/real-time) and non-volume (project/enablement) environments. Translate strategic initiatives into explicit staffing plans, establishing baseline work drivers and scalable operational sizing standards across support tiers.
Define Cloud Support's job architecture, role boundaries, job families, and career expectations. Architect emerging roles, determine human-in-the-loop specializations, and model capacity dividends from AI deflection to streamline handoffs.
Partner with data engineering to automate headcount reporting, roster reconciliation, and forecasting dashboards. Design standardized metrics, capacity alerts, and self-serve operational views for stakeholders.

Apply on google.com About employer

More about this job

Responsibilities

You will lead global headcount governance, supply-demand modeling, and organizational design for support teams. Additionally, you will partner with data engineering to automate reporting and define job architectures to support AI-assisted operations.

Requirements

Candidates must have a bachelor's degree and at least 7 years of experience in workforce management or strategic capacity planning. Proficiency in Google Workspace tools and experience with headcount modeling for multi-regional teams are required.

Skills

Workforce management
Strategic capacity planning
Business operations
Headcount modeling
Operational sizing
Google Workspace
Data modeling
Reporting automation
Data pipelines
Operational dashboards
Job architecture
Role design
Supply-demand modeling
Variance analysis
Risk assessment

Benefits

Bonus
Equity
Health Insurance

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Strategic Capacity Planning
Business Operations
Headcount Governance
Supply-Demand Modeling
Google Workspace
Data Modeling
Operational Sizing
Job Architecture
AI-Assisted Operations
Data Engineering
Reporting Automation
Forecasting Dashboards
Variance Analysis
Risk Assessment
Cloud Support
Human-in-the-loop
Technical Infrastructure
Resource Management
Strategic Initiatives

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Work requirements

Jobs in Canada