Jobs in Canada

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Added 12 mins ago
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MRO Buyer
Napoleon
Barrie, ON
- Full-time
…requirements are supplied at the appropriate cost, quality and lead time while supporting operational continuity, supplier performance, inventory availability and total cost improvement.…
Added 12 mins ago
Senior Software Engineer - Search & AI
Guidepoint
Toronto, ON
Design index mappings, analyzers, and tokenizers for expert, company, project, and lead data, including semantic_text and dense_vector fields
Added 12 mins ago
Business Planning and Workforce Manager
Google
Waterloo, ON
…or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project…
Added 28 mins ago
I
Systems Testing/QA Specialist - Senior
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- Contract
Responsibilities Lead the design of test strategy, plans, scenarios, scripts, or procedures for testing General Skills Experience co-ordinating the test strategy and plan with project…
Added 28 mins ago
RH
Accounting Manager
Robert Half
AB · Edmonton, AB
- $115,000 to $125,000 CAD / year
- Full-time
Help team members expand their responsibilities and advance their technical capabilities.
Added 28 mins ago
Service Manager (Machine & Automation Solutions)
Source Atlantic Ltd.
Winnipeg, MB · Calgary, AB
The Service Manager will lead the CNC and Machine Repair service team across Manitoba, Saskatchewan, Alberta, and British Columbia, ensuring responsive, high-quality service while driving…
Added 28 mins ago
BW
Senior Process Engineer
BQE Water
Vancouver, BC
- Full-time
· Work with the project team to complete engineering design deliverables for unique BQE Water Projects ranging from feasibility, basic engineering to detailed and IFC design.
Added 28 mins ago
VS
Dynamics CRM Solutions Architect
vTech Solution Canada
Toronto, ON
- Contract
· Lead the CIMS CRM and SharePoint upgrade from a technical architecture perspective, including collaboration with the Project Delivery Lead and project team for planning, execution,…
Added 28 mins ago
OI
Associate Director, Architecture
Ottawa International Airport Authority YOW / Administration de l'aéroport international d'Ottawa YOW
Ottawa, ON
- Full-time
Build and lead a high-performing architectural technical support function focused on safety, service, innovation, and continuous improvement
Added 28 mins ago
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I&M Project Manager
Green Infrastructure Partners
Toronto, ON · Wilson Ave, Toronto, ON
- Full-time
You will lead a multidisciplinary team of technicians and analysts, ensuring that monitoring systems are deployed on time, within budget, and in strict accordance with project…
Added 28 mins ago
Supervisor, Policy Service Individual Insurance
Equitable
Waterloo, ON
This role offers the opportunity to lead the day‑to‑day service delivery of a Policy Services team, playing a key role in Equitable’s client experience strategy. You will ensure policy…
Added 28 mins ago
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Planner and Scheduler
EllisDon
Edmonton, AB · AB · Alberta Projects
- Full-time
Participate in developing and maintaining a database of construction productivity rates, procurement durations, lead times and project risk items
Added 28 mins ago
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Junior Sales Representative
Mikkelsen-Coward
Winnipeg, MB
- Full-time
…industry. As we continue to expand, we are seeking a skilled Project Sales Representative to join our dynamic…
Added 28 mins ago
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Manager, Organizational Effectiveness and Talent Management
The Home Depot
Canada
- Full-time
The Manager, Organizational Effectiveness and Talent Management will lead the design, enhancement, and delivery of projects and processes related to succession planning, career development,…
Added 28 mins ago
TH
SPECIALITY ASSISTANT STORE MANAGER- OAKVILLE BURLOAK STORE
The Home Depot
Oakville, ON
- Full-time
…inviting shopping environment for Customers by meeting their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and…
Added 28 mins ago
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Electrical Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
May be requested by Engineering Manager to lead technical packages with a small or large team of Engineers, Designers, and Coordinators.
Added 43 mins ago
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Développeur(euse) Fullstack
Mirego
Montreal, QC · Quebec, QC
- Full-time
- You show up fully in agile ceremonies and technical discussions, bringing your expertise and perspective to shape product direction, whatever your role on the team.
Added 43 mins ago
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Manufacturing Superintendent
Agilent Technologies
Charlottetown, PE · Canada-Prince Edward Island-Charlottetown
- Full-time
Ability to work 12-hour rotating shifts
Added 43 mins ago
SC
Development Team Lead
Staples Canada
Richmond Hill, ON
- Full-time
Translate project goals and product roadmaps into organized technical tasks
Added 43 mins ago
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Mechanical Industrial Estimator
ICT Industrial
AB
- Full-time
Reporting directly to the Sr. Estimator (Lead), the Mechanical Industrial Estimator will play a critical role in estimating and supporting proposal preparation for ICT Industrial’s…
Added 58 mins ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 58 mins ago
SM
RQ11883 – Systems Analyst – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 58 mins ago
SM
RQ11688 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Onsite – 5 Days per Week
Added 58 mins ago
SM
RQ11882 – Systems Analyst – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 58 mins ago
SM
RQ11687 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week

Google

Business Planning and Workforce Manager

Waterloo, ON, Canada

Apply on google.com About employer

Applications open in a new tab.

Job details

Experience: 7 years of experience in workforce management (WFM), resource management, strategic capacity planning, or business operations within a global support or technology organization.
Posting language: English
Posted: Nov 13, 2026

Original job description

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
7 years of experience in workforce management (WFM), resource management, strategic capacity planning, or business operations within a global support or technology organization.
Experience developing headcount models, managing approval governance, or leading operational sizing for multi-regional teams.
Experience with Google Workspace tools (Sheets for data modeling, Slides for executive decks, and Docs for narrative proposals).

Preferred qualifications:

MBA or Master's degree in a related field or CSCMP certification.
Experience shaping job families, role architectures, and skills frameworks during business or technological transformations.
Familiarity with collaborating with BI/Development teams to automate reporting workflows, data pipelines, and operational dashboards.
Strong organizational skills with the ability to manage competing priorities across global, cross-functional teams.
Proven track record of presenting complex workforce models and strategic trade-offs to senior directors and VP-level stakeholders.

About the job:

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

As a Business Planning and Workforce Manager, you will drive the strategic, operational, and organizational design of our global support workforce. Being at the intersection of operational delivery, resource planning, and workforce architecture, you will lead leadership-level headcount (HC) governance, establish robust supply-demand models, and architect future-ready role designs as our delivery model shifts toward AI-assisted operations.

You will partner closely with executive leadership, support delivery pillars, and data engineering teams to transition headcount allocation from purely volume-driven models to comprehensive workforce planning - incorporating program staffing, enablement, and evolving job architectures.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Canada: $142000 - $145000 (CAD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

Lead end-to-end headcount approvals, regular reporting, and executive reviews. Partner with Finance, HR, and Pillar leads to maintain a synchronized single source of truth for budgeted and actual headcount, providing variance analysis, risk assessments, and hiring velocity tracking.
Build resourcing models for volume (case/real-time) and non-volume (project/enablement) environments. Translate strategic initiatives into explicit staffing plans, establishing baseline work drivers and scalable operational sizing standards across support tiers.
Define Cloud Support's job architecture, role boundaries, job families, and career expectations. Architect emerging roles, determine human-in-the-loop specializations, and model capacity dividends from AI deflection to streamline handoffs.
Partner with data engineering to automate headcount reporting, roster reconciliation, and forecasting dashboards. Design standardized metrics, capacity alerts, and self-serve operational views for stakeholders.

Apply on google.com About employer

More about this job

Responsibilities

You will lead global headcount governance, supply-demand modeling, and organizational design for support teams. Additionally, you will partner with data engineering to automate reporting and define job architectures to support AI-assisted operations.

Requirements

Candidates must have a bachelor's degree and at least 7 years of experience in workforce management or strategic capacity planning. Proficiency in Google Workspace tools and experience with headcount modeling for multi-regional teams are required.

Skills

Workforce management
Strategic capacity planning
Business operations
Headcount modeling
Operational sizing
Google Workspace
Data modeling
Reporting automation
Data pipelines
Operational dashboards
Job architecture
Role design
Supply-demand modeling
Variance analysis
Risk assessment

Benefits

Bonus
Equity
Health Insurance

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Strategic Capacity Planning
Business Operations
Headcount Governance
Supply-Demand Modeling
Google Workspace
Data Modeling
Operational Sizing
Job Architecture
AI-Assisted Operations
Data Engineering
Reporting Automation
Forecasting Dashboards
Variance Analysis
Risk Assessment
Cloud Support
Human-in-the-loop
Technical Infrastructure
Resource Management
Strategic Initiatives

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Work requirements

Jobs in Canada