Jobs in Canada

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Added 6 days ago
Service Admin Manager, Western Canada
Levitt-Safety
Calgary, AB · Edmonton, AB · Port Coquitlam, BC · Vancouver, BC · Winnipeg, MB · Regina, SK · Saskatoon, SK
Levitt-Safety is looking for an experienced Service Administration Manager to lead our service administration function across Western Canada, including Alberta (excluding Fort McMurray),…
Added 6 days ago
DI
Specialist, Communication (12 Months Contract)
Definity Insurance Company
Toronto, ON
- Full-time
Reporting to the Manager, Enterprise Communication within our Internal Communication team, this Communication Specialist is responsible for developing and executing communication plans that…
Added 6 days ago
PH
Nurse, Clinical Informatics Specialist - BC Cancer - Provincial
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
The Nurse, Clinical Informatics Specialist (CIS) reports to the Manager and provides consultation, facilitation and instruction on the design, optimization and integration of clinical…
Added 6 days ago
UO
Sessional Instructional Assistant - SSM2030H - Advanced Sustainability Management
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The application package for each course must include a single file in PDF format, containing the following in order: (1) Completed application form available online here, and (2) Current…
Added 6 days ago
MD
Communications Specialist 3 - Communications & Engagement Manager
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 6 days ago
TT
Senior Project Manager (13992)Senior Project Manager (13992)Senior Project Manager (13992)Senior Project Manager (13992)Senior Project Manager (13992)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Head, Renewable Energy Programs, the Senior Project Manager will provide strategic leadership across multidisciplinary teams and oversee complex, multi-year capital…
Added 6 days ago
SS
Director, Regional Accounting
Summit Search Group
Toronto, ON
- $132,163 to $165,000 CAD / year
- Full-time
They currently work 2-3 days in office and potentially 4 days in the future
Added 6 days ago
PC
Business Developer
Powerhouse Controls Ltd
Cambridge, ON
- Full-time
You report to the Business Development Manager (BDM) and collaborate across functions to land opportunities, structure deals, and support application assessments that connect our solutions…
Added 6 days ago
A
Gas & Pipelines – Engineer in Training / Engineer
ATCO
Edmonton, AB
- Full-time
…how you want to grow and develop, and we’ll be right there to support you all the way. Ready to rise to the…
Added 6 days ago
General Duty Nurse (N2) - Emergency -Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 6 days ago
Housekeeping and Laundry Aide - Casual
Winnipeg Regional Health Authority
Winnipeg, MB
…Laundry Supervisor and operates under the supervision of the Support Services…
Added 6 days ago
Senior Technical Solutions Manager, Billing, Google Cloud
Google
Waterloo, ON
13 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
Added 6 days ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
…highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and…
Added 6 days ago
CC
Global Account Manager
Cogent Communications
Montreal, QC
- Full-time
…highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and…
Added 6 days ago
Senior Total Rewards Specialist
Alcohol and Gaming Commission of Ontario
Toronto, ON
…organizational goals. In this role, you will report to the Senior Manager, Human Resources and oversee the full spectrum of compensation and benefits programs, including pension plans. This…
Added 6 days ago
Deck Hand
Sipekne'katik
Indian Brook, NS
Reporting to the Captain and supporting the Commercial Fisheries Manager’s operational objectives, the Deck Hand contributes directly to the success of the community’s Communal Commercial…
Added 6 days ago
W
Senior Plant 3D Administrator
Wood
Calgary, AB
- Full-time
…isometric deliverables, specifications, MTOs, and technical support across engineering projects. The role will also support Autodesk Construction Cloud and Autodesk Forma initiatives while…
Added 6 days ago
GT
Contract Administrator
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
Support internal reviews by coordinating input from legal, finance, sales, procurement, project management, security, quality, and other stakeholders.
Added 6 days ago
MD
Health Policy Assistant Division Director - Health Assistant Division Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift / 8:30 a.m
Added 6 days ago
S
Speech Language Pathologist, Complex Developmental and Behavioural Conditions - BC Children’s Hospital & Sunny Hill Health Centre
Sanya’k̓ula
Vancouver, BC
- Temporary
Join the team at Sunny Hill Health Centre, where innovation, collaboration, and compassionate care come together to support children and youth with complex needs - and their families.
Added 6 days ago
PH
Human Resources Business Partner, HR Services
Provincial Health Services Authority
Burnaby, BC
- Full-time
…The Human Resources Business Partner, HR Services reports to Manager, HR Services, works in a matrixed human resources (HR) team, and is accountable for providing a full range of HR…
Added 6 days ago
B
Business Consultant
BMO
Toronto, ON · FCP
- Full-time
Identify and assess AI, GenAI, intelligent automation, and decision-support opportunities based on business value, feasibility, data readiness, user impact, risk, and implementation effort.
Added 6 days ago
RM
Supervisor, Program Funding and Administration (EYCCS)
Regional Municipality of Peel
Brampton, ON
- Other
Work Mode: Hybrid; 2 On site days per week which can increase based on operational needs *see below for more details about this work mode · A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve
Added 6 days ago
SH
Health Care Aide
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Program Team Manager and a Registered Nurse (RN) or Registered Psychiatric Nurse (RPN), and while demonstrating a commitment to the Mission, Values and…
Added 6 days ago
SH
Imaging Clerk
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Must have good organizational skills, be able to prioritize demands and accomplish multiple tasks simultaneously

Google

Senior Technical Solutions Manager, Billing, Google Cloud

Waterloo, ON, Canada

Apply on google.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Minimum qualifications:

Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
13 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
3 years of experience managing a technical, customer-facing team.
Experience with web technologies (HTTP, HTML, DNS, TCP), experience reading code in a general-purpose language (e.g., Java, Python, Go) or system design, AI-assisted coding/debugging.
Experience with 2 or more technical domains (e.g., Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP).
Ability to work non-standard working hours including nights, weekends, holidays, on-call support to collaborate across global locations.

Preferred qualifications:

10 years of experience in technical consulting on supporting large enterprise customers with high service-level objective and service-level agreement requirements.
Experience supporting large-scale applications (web services, data pipelines, databases) across Linux/Unix or Windows, with cloud computing familiarity.
Experience managing large-scale billing systems, FinOps, invoicing, and account management.
Strong judgment, strategic thinking, and the ability to drive customer advocacy and alignment across cross-functional organizations.

About the job:

The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a part of the Cloud Billing Support, you will resolve billing issues by driving improvements at scale across all Google Cloud customers. You will eliminate friction across Workspace, Google Cloud Platform (GCP), and AI/ML by advocating for product enhancements, optimizing processes, and creating self-help resources. Your team helps customers, from developers and small businesses to enterprise, educational, and government organizations realize the full value of our technology.

In this role, you will lead a team providing 24/7 support to help customers seamlessly adopt Google Cloud. Your team is responsible for managing multi-supplier, multi-site vendor operations using standardized playbooks, training, and tools. You will oversee support readiness for over 90 active product launches annually, partner with Product and Developers to influence design and drive contact-reduction targets.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $222000 - $308000 (USD) + 25% bonus target + equity + benefits
Canada: $208000 - $213000 (CAD) + 25% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

Lead a team of developers and program managers who enable our Frontline Agents to provide support for Billing technical issues across Workspace, GCP, and AI/ML.
Partner with Product Management and Developers to translate customer needs into a better overall product; recognize trends in customer feedback and escalate issues within Google.
Collaborate with Software Developers and Site Reliability Developers to manage production incidents in real time, with an emphasis on timely and thorough issue identification and customer communication.
Resolve high-profile escalations and issues, improve the customer experience and drive initiatives that increase their likelihood of success on our platform.
Identify opportunities and build solutions to improve support or empower customers to solve issues by using self-service tools and documentation.

Apply on google.com About employer

More about this job

Responsibilities

Lead a team of developers and program managers to provide technical support for billing issues across Google Cloud, Workspace, and AI/ML. Collaborate with product and engineering teams to drive product enhancements, resolve high-profile escalations, and improve the overall customer experience.

Requirements

Requires a bachelor's degree in a STEM field and over 13 years of experience in technical troubleshooting and customer advocacy. Candidates must have at least 3 years of experience managing technical teams and proficiency in multiple technical domains like cloud infrastructure or software development.

Skills

Technical troubleshooting
Team management
Cloud computing
Billing systems
FinOps
Customer advocacy
Strategic thinking
Incident management
Data pipelines
System design
Java
Python
Go
Kubernetes
Networking
Machine learning

Benefits

Bonus target
Equity
Health insurance
Retirement benefits

Visa sponsorship

Not detected in the job text

Keywords

Google Cloud
Billing
FinOps
Technical Solutions
Cloud Computing
GCP
Workspace
AI/ML
Incident Management
Site Reliability
Software Development
Data Pipelines
Linux
Unix
Windows
HTTP
DNS
TCP
Java
Python
Go
Kubernetes
Oracle
SAP
Customer Advocacy
Product Management
Enterprise Support
Technical Consulting
System Design
Debugging

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Work requirements

Jobs in Canada