Jobs in Canada

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Added 7 days ago
F
Senior Platform Engineer
Foresight
Montreal, QC
- $180,000 to $240,000 CAD / year
- Full-time
We work with top data-center owners, developers and general contractors across the world, including Crusoe, Applied Digital, and NTT. We raised a $25M Series A led by Macquarie Capital and…
Added 7 days ago
FW
Senior Platform Engineer
Foresight Works Ltd
Remote, Canada
- $180,000 to $240,000 CAD / year
- Full-time
- Remote
We work with top data-center owners, developers and general contractors across the world, including Crusoe, Applied Digital, and NTT. We raised a $25M Series A led by Macquarie Capital and…
Added 7 days ago
FW
Applied AI Engineer
Foresight Works Ltd
Remote, Canada
- $180,000 to $230,000 CAD / year
- Full-time
- Remote
We work with top data-center owners, developers and general contractors across the world, including Crusoe, Applied Digital, and NTT. We raised a $25M Series A led by Macquarie Capital and…
Added 7 days ago
FW
Senior Data Engineer
Foresight Works Ltd
Remote, Canada
- $180,000 to $240,000 CAD / year
- Full-time
- Remote
We work with top data-center owners, developers and general contractors across the world, including Crusoe, Applied Digital, and NTT. We raised a $25M Series A led by Macquarie Capital and…
Added 7 days ago
RB
Director & Principal Engineer, AI/ML & MLOps Platform
Royal Bank of Canada
Vancouver, BC
- Full-time
…Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk,…
Added 7 days ago
F
Applied AI Engineer
Foresight
Montreal, QC
- $180,000 to $230,000 CAD / year
- Full-time
We work with top data-center owners, developers and general contractors across the world, including Crusoe, Applied Digital, and NTT. We raised a $25M Series A led by Macquarie Capital and…
Added 7 days ago
T
Senior AI/ML Developer – Python | DSPy | LLM | Databricks | MLflow
ThoughtStorm
Toronto, ON
- Contract
Strong hands-on experience with Python programming for AI/ML development, data processing, and automation.
Added 7 days ago
R
Director & Principal Engineer, AI/ML & MLOps Platform
RBC
Vancouver, BC
- Full-time
…Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk,…
Added 7 days ago
FW
Senior Full Stack Engineer
Foresight Works Ltd
Remote, Canada
- $180,000 to $230,000 CAD / year
- Full-time
- Remote
Are strong in Python on the backend (FastAPI, Django or similar) and strong TypeScript with React on the frontend.
Added 7 days ago
TC
GenAI Developer
Tata Consultancy Services
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
We are looking for a hands-on GenAI Developer with strong experience in Python, PySpark, Machine Learning, GenAI, RAG, and Agentic AI, along with regulatory reporting platform experience.…
Added 7 days ago
Data Scientist
Scotiabank
Toronto, ON
The ideal candidate will bring a strong unstructured data analytics skillset with deep analytical expertise, to translate complex data into clear, actionable insights. They will use AI/ML,…
Added 7 days ago
RD
Senior Technical Analyst / Developer - Machine Learning & Data Engineering
Randstad Digital
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $130,000 CAD / year
- Full-time
We are seeking a senior, hands-on Senior Technical Analyst / Developer to design, build, deploy, and operationalize enterprise machine learning, data engineering, and AI solutions. In this…
Added 7 days ago
SM
RQ00245 – Machine Learning Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Hybrid – 3 Days per Week Onsite · Onsite Requirement: 3 days per week onsite
Added 7 days ago
SM
RQ00244 – Data Science Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Hybrid – 3 Days per Week Onsite · Onsite Requirement: 3 days per week at the client's Toronto office
Added 7 days ago
SM
RQ00241 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Hybrid – 3 Days per Week Onsite
Added 7 days ago
MA
Senior Software Engineer
Milya AI
Montreal, QC
- Full-time
Voice & Ambient Pipelines: Build low-latency streaming audio infrastructure (WebSockets, WebRTC) with robust RAG, tool calling, and multi-agent routing.
Added 7 days ago
Senior Technical Solutions Manager, Billing, Google Cloud
Google
Waterloo, ON
Experience with web technologies (HTTP, HTML, DNS, TCP), experience reading code in a general-purpose language (e.g., Java, Python, Go) or system design, AI-assisted coding/debugging.
Added 7 days ago
AF
Principal, AI Agent Control & Governance
ATB Financial
Calgary, AB
- Full-time
…velocity is maximized while maintaining audit-ready alignment with OSFI regulatory expectations (Guideline E-23 Model Risk Management, E-21 Operational Risk), enterprise risk appetites, and…
Added 8 days ago
GS
Staff Site Reliability Engineer, Application
Guidewire Software
Toronto, ON
- Full-time
Software Engineering Acumen: A deep software engineering foundation, with the ability to write production-grade code in major languages like Python, Go, C++, C#, or Java with a strong…
Added 8 days ago
C
Applied Machine Learning Research Scientist
Cerebras
Toronto, ON
- Full-time
Cerebras works with the leading model labs, global enterprises, and cutting-edge AI-native startups. OpenAI recently announced a multi-year partnership with Cerebras, to deploy 750…
Added 8 days ago
SM
RQ00245 – Machine Learning Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Hybrid – 3 Days per Week Onsite · Onsite Requirement: 3 days per week onsite
Added 8 days ago
SM
RQ00241 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Hybrid – 3 Days per Week Onsite
Added 8 days ago
SM
RQ00244 – Data Science Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Hybrid – 3 Days per Week Onsite · Onsite Requirement: 3 days per week at the client's Toronto office
Added 8 days ago
E
Software Developer
Ericsson
Ottawa, ON
- Full-time
Experience with Linux and Python or Bash scripting.
Added 8 days ago
N
Sr AI Engineer
Nutrien
Saskatoon, SK
- Full-time
…culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with…

Google

Senior Technical Solutions Manager, Billing, Google Cloud

Waterloo, ON, Canada

Apply on google.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Minimum qualifications:

Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
13 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
3 years of experience managing a technical, customer-facing team.
Experience with web technologies (HTTP, HTML, DNS, TCP), experience reading code in a general-purpose language (e.g., Java, Python, Go) or system design, AI-assisted coding/debugging.
Experience with 2 or more technical domains (e.g., Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP).
Ability to work non-standard working hours including nights, weekends, holidays, on-call support to collaborate across global locations.

Preferred qualifications:

10 years of experience in technical consulting on supporting large enterprise customers with high service-level objective and service-level agreement requirements.
Experience supporting large-scale applications (web services, data pipelines, databases) across Linux/Unix or Windows, with cloud computing familiarity.
Experience managing large-scale billing systems, FinOps, invoicing, and account management.
Strong judgment, strategic thinking, and the ability to drive customer advocacy and alignment across cross-functional organizations.

About the job:

The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a part of the Cloud Billing Support, you will resolve billing issues by driving improvements at scale across all Google Cloud customers. You will eliminate friction across Workspace, Google Cloud Platform (GCP), and AI/ML by advocating for product enhancements, optimizing processes, and creating self-help resources. Your team helps customers, from developers and small businesses to enterprise, educational, and government organizations realize the full value of our technology.

In this role, you will lead a team providing 24/7 support to help customers seamlessly adopt Google Cloud. Your team is responsible for managing multi-supplier, multi-site vendor operations using standardized playbooks, training, and tools. You will oversee support readiness for over 90 active product launches annually, partner with Product and Developers to influence design and drive contact-reduction targets.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $222000 - $308000 (USD) + 25% bonus target + equity + benefits
Canada: $208000 - $213000 (CAD) + 25% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

Lead a team of developers and program managers who enable our Frontline Agents to provide support for Billing technical issues across Workspace, GCP, and AI/ML.
Partner with Product Management and Developers to translate customer needs into a better overall product; recognize trends in customer feedback and escalate issues within Google.
Collaborate with Software Developers and Site Reliability Developers to manage production incidents in real time, with an emphasis on timely and thorough issue identification and customer communication.
Resolve high-profile escalations and issues, improve the customer experience and drive initiatives that increase their likelihood of success on our platform.
Identify opportunities and build solutions to improve support or empower customers to solve issues by using self-service tools and documentation.

Apply on google.com About employer

More about this job

Responsibilities

Lead a team of developers and program managers to provide technical support for billing issues across Google Cloud, Workspace, and AI/ML. Collaborate with product and engineering teams to drive product enhancements, resolve high-profile escalations, and improve the overall customer experience.

Requirements

Requires a bachelor's degree in a STEM field and over 13 years of experience in technical troubleshooting and customer advocacy. Candidates must have at least 3 years of experience managing technical teams and proficiency in multiple technical domains like cloud infrastructure or software development.

Skills

Technical troubleshooting
Team management
Cloud computing
Billing systems
FinOps
Customer advocacy
Strategic thinking
Incident management
Data pipelines
System design
Java
Python
Go
Kubernetes
Networking
Machine learning

Benefits

Bonus target
Equity
Health insurance
Retirement benefits

Visa sponsorship

Not detected in the job text

Keywords

Google Cloud
Billing
FinOps
Technical Solutions
Cloud Computing
GCP
Workspace
AI/ML
Incident Management
Site Reliability
Software Development
Data Pipelines
Linux
Unix
Windows
HTTP
DNS
TCP
Java
Python
Go
Kubernetes
Oracle
SAP
Customer Advocacy
Product Management
Enterprise Support
Technical Consulting
System Design
Debugging

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Work requirements

Jobs in Canada