Find work in Canada.

608,047 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
A
Gas & Pipelines – Engineer in Training / Engineer
ATCO
Edmonton, AB
- Full-time
…how you want to grow and develop, and we’ll be right there to support you all the way. Ready to rise to the…
Added 15 mins ago
Senior Technical Solutions Manager, Billing, Google Cloud
Google
Waterloo, ON
Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
Added 30 mins ago
CF
Nuclear Quality Engineer
Celeros Flow Technology
Burlington, ON
- Full-time
…/ISO Quality Programs reports to the site Quality Assurance Manager. This candidate will be a technical expert within the Quality department, providing Nuclear Technical input on product…
Added 30 mins ago
HG
Account Manager
Humankind Global Recruitment
Halifax, NS
- Full-time
…them look for a new colleague to join their Dartmouth team to support the industrial, institutional and commercial markets in Nova Scotia and PEI as a combination internal/external…
Added 30 mins ago
W
Senior Plant 3D Administrator
Wood
Calgary, AB
- Full-time
…isometric deliverables, specifications, MTOs, and technical support across engineering projects. The role will also support Autodesk Construction Cloud and Autodesk Forma initiatives while…
Added 45 mins ago
GT
Contract Administrator
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
Support internal reviews by coordinating input from legal, finance, sales, procurement, project management, security, quality, and other stakeholders.
Added 1 hour ago
B
Business Consultant
BMO
Toronto, ON · FCP
- Full-time
Identify and assess AI, GenAI, intelligent automation, and decision-support opportunities based on business value, feasibility, data readiness, user impact, risk, and implementation effort.
Added 1 hour ago
S
Senior Electrification Manager – Construction
SYSTRA
Toronto, ON
- Full-time
Work closely with the Engineering Manager and Design Manager to ensure designs are safe, constructible and delivered in accordance with the construction programme.
Added 1 hour ago
T
Supervisor, Production (Control Panel - Day Shift)
Thermon
Calgary, AB
- Full-time
Reporting to the Production Manager, the Supervisor will lead a team of electricians, assemblers, and support personnel while fostering a culture of safety, accountability, teamwork, and…
Added 1 hour ago
T
Supervisor, Production (Control Panel 2nd Shift)
Thermon
Calgary, AB
- Full-time
Reporting to the Production Manager, the Supervisor will lead a team of electricians, assemblers, and support personnel while fostering a culture of safety, accountability, teamwork, and…
Added 1 hour ago
PS
Power Engineer/Refrigeration Maintenance Technician - Relocation assistance to Ucluelet, BC!
Pacific Seafood
AB · Alberta, Canada
- $30 to $35 CAD / hour
- Full-time
…in people carries through to their growth, with training and support that help team members build new skills. For anyone who wants their work to count, Pacific Seafood offers a family-owned…
Added 2 hours ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
Working with the Territory Technical Support team, the Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract…
Added 2 hours ago
Staff Software Developer, Google Cloud
Google
Waterloo, ON
Master’s degree or PhD in Engineering, Computer Science, or a related technical field.
Added 2 hours ago
SC
Engineering Manager
SYSTRA Canada
Toronto, ON
- Full-time
Reporting to the Corridor Delivery Lead, the Engineering Manager will lead on engineering deliverables on one, or more, Rail Corridors on the GO Expansion Program, to ensure the best…
Added 2 hours ago
SC
Senior Electrification Manager – Construction
SYSTRA Canada
Toronto, ON
- Full-time
Work closely with the Engineering Manager and Design Manager to ensure designs are safe, constructible and delivered in accordance with the construction programme.
Added 3 hours ago
A
Mechanical Project Engineer
Actalent
Oakville, ON
- $60 to $70 CAD / hour
- Contract
Support large, million-dollar water management projects by providing timely engineering deliverables to avoid project delays and protect organizational reputation.
Added 3 hours ago
MG
Western Canada Compliance Manager
MISTRAS Group
Calgary, AB
- Full-time
…through industry-leading Non-Destructive Examination (NDE) and engineering solutions. As a global leader in technology-enabled asset protection, we combine cutting-edge inspection…
Added 3 hours ago
YR
Business Systems and Data Specialist (Business Systems Support Specialist)
York Region (The Regional Municipality of York)
Newmarket, ON
- Contract
Reporting to the Program Manager, System Solutions and Data Management, this position is responsible for researching, planning, developing, and implementing data warehousing, business…
Added 4 hours ago
PE
Structural Steel Estimator
PTW Energy Services
Calgary, AB
- Full-time
Coordinate with subcontractors, suppliers, and internal departments including project management, purchasing, engineering, drafting, and manufacturing.
Added 4 hours ago
PE
Structural Steel Estimator
PTW Energy Services
Calgary, AB
- Full-time
Coordinate with subcontractors, suppliers, and internal departments including project management, purchasing, engineering, drafting, and manufacturing.
Added 4 hours ago
A
Future Opportunities: Business Development Manager
Ayming
Toronto, ON
- Full-time
…start-up spirit, offering the best of both worlds - global support and local…
Added 4 hours ago
MI
Millwright
Martinrea International
Woodbridge, ON
- Internship
Perform full diagnostics on equipment and advise Maintenance Supervisor and/or Purchasing Manager of parts required to perform necessary Mechanical and electrical troubleshooting and repairs
Added 5 hours ago
EI
Site Project Manager
Ecolab Inc.
Calgary, AB
- Full-time
The Site Project Manager owns end-to-end delivery of CoolIT liquid-cooling deployments at assigned customer sites, from project handoff and site readiness through commissioning, customer…
Added 5 hours ago
VG
Mechanical Prototyping Specialist
Veralto Global
London, ON
- $70,000 to $95,000 CAD / year
- Full-time
Reporting to the Manager, Technology Development, the Mechanical Prototyping Specialist supports cross-functional technology-development projects focused on evaluating and integrating UVC…
Added 5 hours ago
AT
Project Coordinator
AFL Telecommunications
Surrey, BC
- Full-time
Working closely with Operations, Engineering, Field teams, Finance, vendors, contractors, and clients, this position helps ensure projects are properly planned, resources are available,…

Google

Senior Technical Solutions Manager, Billing, Google Cloud

Waterloo, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Minimum qualifications:

Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
13 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
3 years of experience managing a technical, customer-facing team.
Experience with web technologies (HTTP, HTML, DNS, TCP), experience reading code in a general-purpose language (e.g., Java, Python, Go) or system design, AI-assisted coding/debugging.
Experience with 2 or more technical domains (e.g., Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP).
Ability to work non-standard working hours including nights, weekends, holidays, on-call support to collaborate across global locations.

Preferred qualifications:

10 years of experience in technical consulting on supporting large enterprise customers with high service-level objective and service-level agreement requirements.
Experience supporting large-scale applications (web services, data pipelines, databases) across Linux/Unix or Windows, with cloud computing familiarity.
Experience managing large-scale billing systems, FinOps, invoicing, and account management.
Strong judgment, strategic thinking, and the ability to drive customer advocacy and alignment across cross-functional organizations.

About the job:

The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a part of the Cloud Billing Support, you will resolve billing issues by driving improvements at scale across all Google Cloud customers. You will eliminate friction across Workspace, Google Cloud Platform (GCP), and AI/ML by advocating for product enhancements, optimizing processes, and creating self-help resources. Your team helps customers, from developers and small businesses to enterprise, educational, and government organizations realize the full value of our technology.

In this role, you will lead a team providing 24/7 support to help customers seamlessly adopt Google Cloud. Your team is responsible for managing multi-supplier, multi-site vendor operations using standardized playbooks, training, and tools. You will oversee support readiness for over 90 active product launches annually, partner with Product and Developers to influence design and drive contact-reduction targets.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $222000 - $308000 (USD) + 25% bonus target + equity + benefits
Canada: $208000 - $213000 (CAD) + 25% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

Lead a team of developers and program managers who enable our Frontline Agents to provide support for Billing technical issues across Workspace, GCP, and AI/ML.
Partner with Product Management and Developers to translate customer needs into a better overall product; recognize trends in customer feedback and escalate issues within Google.
Collaborate with Software Developers and Site Reliability Developers to manage production incidents in real time, with an emphasis on timely and thorough issue identification and customer communication.
Resolve high-profile escalations and issues, improve the customer experience and drive initiatives that increase their likelihood of success on our platform.
Identify opportunities and build solutions to improve support or empower customers to solve issues by using self-service tools and documentation.

Apply About employer

More about this job

Responsibilities

Lead a team of developers and program managers to provide technical support for billing issues across Google Cloud, Workspace, and AI/ML. Collaborate with product and engineering teams to drive product enhancements, resolve high-profile escalations, and improve the overall customer experience.

Requirements

Requires a bachelor's degree in a STEM field and over 13 years of experience in technical troubleshooting and customer advocacy. Candidates must have at least 3 years of experience managing technical teams and proficiency in multiple technical domains like cloud infrastructure or software development.

Skills

Technical troubleshooting
Team management
Cloud computing
Billing systems
FinOps
Customer advocacy
Strategic thinking
Incident management
Data pipelines
System design
Java
Python
Go
Kubernetes
Networking
Machine learning

Benefits

Bonus target
Equity
Health insurance
Retirement benefits

Visa sponsorship

Not detected in the job text

Keywords

Google Cloud
Billing
FinOps
Technical Solutions
Cloud Computing
GCP
Workspace
AI/ML
Incident Management
Site Reliability
Software Development
Data Pipelines
Linux
Unix
Windows
HTTP
DNS
TCP
Java
Python
Go
Kubernetes
Oracle
SAP
Customer Advocacy
Product Management
Enterprise Support
Technical Consulting
System Design
Debugging

Report this job