Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
Senior Technical Solutions Manager, Billing, Google Cloud
Google
Waterloo, ON
Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
Added 26 mins ago
CF
Nuclear Quality Engineer
Celeros Flow Technology
Burlington, ON
- Full-time
…/ISO Quality Programs reports to the site Quality Assurance Manager. This candidate will be a technical expert within the Quality department, providing Nuclear Technical input on product…
Added 26 mins ago
HG
Account Manager
Humankind Global Recruitment
Halifax, NS
- Full-time
…partners with. Working directly with end users, contractors, and engineering groups you will cultivate new equipment sale opportunities while positioning our offering with strong elements…
Added 26 mins ago
W
Senior Plant 3D Administrator
Wood
Calgary, AB
- Full-time
…its Projects business in Calgary, Alberta, supporting digital engineering and project delivery through Plant 3D administration, workshare, model-based workflows, and digital engineering…
Added 41 mins ago
GT
Contract Administrator
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
…in regular development and performance discussions with your manager, have access to an online learning platform, and benefit from mentoring programs designed to strengthen your skills and…
Added 56 mins ago
B
Business Consultant
BMO
Toronto, ON · FCP
- Full-time
Act as a delivery coordinator or project manager when required by managing timelines, dependencies, risks, issues, stakeholder commitments, and status reporting to keep initiatives moving.
Added 1 hour ago
S
Senior Electrification Manager – Construction
SYSTRA
Toronto, ON
- Full-time
Work closely with the Engineering Manager and Design Manager to ensure designs are safe, constructible and delivered in accordance with the construction programme.
Added 1 hour ago
CL
Mgr, Project Management I
Current Lighting
Montreal, QC
- $101,701 to $127,127 CAD / year
- Full-time
The Senior Program Manager will be responsible for managing New Product Introduction (NPI) programs to develop and launch strategic LED Commercial Fixtures for growth in the North America…
Added 1 hour ago
T
Supervisor, Production (Control Panel - Day Shift)
Thermon
Calgary, AB
- Full-time
Reporting to the Production Manager, the Supervisor will lead a team of electricians, assemblers, and support personnel while fostering a culture of safety, accountability, teamwork, and…
Added 1 hour ago
T
Supervisor, Production (Control Panel 2nd Shift)
Thermon
Calgary, AB
- Full-time
Reporting to the Production Manager, the Supervisor will lead a team of electricians, assemblers, and support personnel while fostering a culture of safety, accountability, teamwork, and…
Added 1 hour ago
PS
Power Engineer/Refrigeration Maintenance Technician - Relocation assistance to Ucluelet, BC!
Pacific Seafood
AB · Alberta, Canada
- $30 to $35 CAD / hour
- Full-time
Reporting to the Chief Engineer/Maintenance Manager, you will play a pivotal role in keeping the plant compliant with the Act and regulations governing refrigeration facilities in BC. You…
Added 1 hour ago
DG
Electrical & Instrumentation Estimator
DCM Group Inc.
Sherwood Park, AB
- Full-time
…Estimator to join our dynamic team. Reporting to the Estimating Manager, the E&I Estimator will be responsible for preparing accurate and competitive electrical and instrumentation cost…
Added 1 hour ago
GC
Art Buying and Photography Representation Expert
Gramian Consulting Group
Remote, Canada
- Contract
- Remote
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we…
Added 2 hours ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…interacts with customer’s designated Champion, Husky’s Program Manager, Technical Support Team and…
Added 2 hours ago
Staff Software Developer, Google Cloud
Google
Waterloo, ON
Master’s degree or PhD in Engineering, Computer Science, or a related technical field.
Added 2 hours ago
Manager, Agent Development, Applied AI
Google
Toronto, ON · Waterloo, ON
Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
Added 2 hours ago
SC
Engineering Manager
SYSTRA Canada
Toronto, ON
- Full-time
Reporting to the Corridor Delivery Lead, the Engineering Manager will lead on engineering deliverables on one, or more, Rail Corridors on the GO Expansion Program, to ensure the best…
Added 2 hours ago
SC
Senior Electrification Manager – Construction
SYSTRA Canada
Toronto, ON
- Full-time
Work closely with the Engineering Manager and Design Manager to ensure designs are safe, constructible and delivered in accordance with the construction programme.
Added 2 hours ago
NH
POWER ENGINEER IV
Northern Health - BC
Prince George, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, the Power Engineer 4 (PW4) operates, repairs and carries out preventative maintenance on the…
Added 2 hours ago
A
Mechanical Project Engineer
Actalent
Oakville, ON
- $60 to $70 CAD / hour
- Contract
Engineer systems in compliance with engineering principles, customer standards and specifications, contractual requirements, and local applicable codes.
Added 2 hours ago
MG
Western Canada Compliance Manager
MISTRAS Group
Calgary, AB
- Full-time
…through industry-leading Non-Destructive Examination (NDE) and engineering solutions. As a global leader in technology-enabled asset protection, we combine cutting-edge inspection…
Added 3 hours ago
YR
Business Systems and Data Specialist (Business Systems Support Specialist)
York Region (The Regional Municipality of York)
Newmarket, ON
- Contract
Reporting to the Program Manager, System Solutions and Data Management, this position is responsible for researching, planning, developing, and implementing data warehousing, business…
Added 4 hours ago
PE
Structural Steel Estimator
PTW Energy Services
Calgary, AB
- Full-time
Coordinate with subcontractors, suppliers, and internal departments including project management, purchasing, engineering, drafting, and manufacturing.
Added 4 hours ago
PE
Structural Steel Estimator
PTW Energy Services
Calgary, AB
- Full-time
Coordinate with subcontractors, suppliers, and internal departments including project management, purchasing, engineering, drafting, and manufacturing.
Added 4 hours ago
A
Future Opportunities: Business Development Manager
Ayming
Toronto, ON
- Full-time
Prior 3 years of sales experience working in software sales, consulting sales or having an engineering background is an asset

Google

Senior Technical Solutions Manager, Billing, Google Cloud

Waterloo, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Minimum qualifications:

Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
13 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
3 years of experience managing a technical, customer-facing team.
Experience with web technologies (HTTP, HTML, DNS, TCP), experience reading code in a general-purpose language (e.g., Java, Python, Go) or system design, AI-assisted coding/debugging.
Experience with 2 or more technical domains (e.g., Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP).
Ability to work non-standard working hours including nights, weekends, holidays, on-call support to collaborate across global locations.

Preferred qualifications:

10 years of experience in technical consulting on supporting large enterprise customers with high service-level objective and service-level agreement requirements.
Experience supporting large-scale applications (web services, data pipelines, databases) across Linux/Unix or Windows, with cloud computing familiarity.
Experience managing large-scale billing systems, FinOps, invoicing, and account management.
Strong judgment, strategic thinking, and the ability to drive customer advocacy and alignment across cross-functional organizations.

About the job:

The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a part of the Cloud Billing Support, you will resolve billing issues by driving improvements at scale across all Google Cloud customers. You will eliminate friction across Workspace, Google Cloud Platform (GCP), and AI/ML by advocating for product enhancements, optimizing processes, and creating self-help resources. Your team helps customers, from developers and small businesses to enterprise, educational, and government organizations realize the full value of our technology.

In this role, you will lead a team providing 24/7 support to help customers seamlessly adopt Google Cloud. Your team is responsible for managing multi-supplier, multi-site vendor operations using standardized playbooks, training, and tools. You will oversee support readiness for over 90 active product launches annually, partner with Product and Developers to influence design and drive contact-reduction targets.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $222000 - $308000 (USD) + 25% bonus target + equity + benefits
Canada: $208000 - $213000 (CAD) + 25% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

Lead a team of developers and program managers who enable our Frontline Agents to provide support for Billing technical issues across Workspace, GCP, and AI/ML.
Partner with Product Management and Developers to translate customer needs into a better overall product; recognize trends in customer feedback and escalate issues within Google.
Collaborate with Software Developers and Site Reliability Developers to manage production incidents in real time, with an emphasis on timely and thorough issue identification and customer communication.
Resolve high-profile escalations and issues, improve the customer experience and drive initiatives that increase their likelihood of success on our platform.
Identify opportunities and build solutions to improve support or empower customers to solve issues by using self-service tools and documentation.

Apply About employer

More about this job

Responsibilities

Lead a team of developers and program managers to provide technical support for billing issues across Google Cloud, Workspace, and AI/ML. Collaborate with product and engineering teams to drive product enhancements, resolve high-profile escalations, and improve the overall customer experience.

Requirements

Requires a bachelor's degree in a STEM field and over 13 years of experience in technical troubleshooting and customer advocacy. Candidates must have at least 3 years of experience managing technical teams and proficiency in multiple technical domains like cloud infrastructure or software development.

Skills

Technical troubleshooting
Team management
Cloud computing
Billing systems
FinOps
Customer advocacy
Strategic thinking
Incident management
Data pipelines
System design
Java
Python
Go
Kubernetes
Networking
Machine learning

Benefits

Bonus target
Equity
Health insurance
Retirement benefits

Visa sponsorship

Not detected in the job text

Keywords

Google Cloud
Billing
FinOps
Technical Solutions
Cloud Computing
GCP
Workspace
AI/ML
Incident Management
Site Reliability
Software Development
Data Pipelines
Linux
Unix
Windows
HTTP
DNS
TCP
Java
Python
Go
Kubernetes
Oracle
SAP
Customer Advocacy
Product Management
Enterprise Support
Technical Consulting
System Design
Debugging

Report this job