Jobs in Canada

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Added 6 days ago
C
Transmission Lines Engineer
CIMA+
Mississauga, ON
- $106,720 to $146,740 CAD / year
- Full-time
Proficient in design/analysis software and CAD systems, along with familiarity of drawing standards
Added 6 days ago
M
Senior Java Full Stack Developer
Miratech
Kitchener, ON
- Full-time
Working Model: This is a hybrid role requiring 2 days per week in a downtown Toronto office
Added 6 days ago
FC
Chargé de projet intermédiaire
FOP Consultants
Montreal, QC
- Full-time
Minimum of four (04) years of experience in software development;
Added 6 days ago
V
Senior Software Engineer
Vylan
Montreal, QC
- Full-time
Role Description As a Senior Software Engineer at Vylan, you will design, develop, and maintain core features of our accounting platform, with a focus on reliability, scalability, and…
Added 6 days ago
M
Senior Java Full Stack Developer
Miratech
London, ON
- Full-time
Working Model: This is a hybrid role requiring 2 days per week in a downtown Toronto office
Added 6 days ago
P
Senior Product Security Engineer
PheedLoop
Toronto, ON · North York, ON
- Full-time
…the badge that prints the moment someone checks in. When our software works, nobody notices. When it doesn't, the whole event feels it. That pressure is what makes this job genuinely…
Added 6 days ago
WH
Senior Accountant
Waterloo Hydrogeologic
Waterloo, ON
- Full-time
…and management of water resources worldwide. Through advanced software technologies and specialized technical expertise, we help organizations address complex groundwater and environmental…
Added 6 days ago
C
Transmission Lines Engineer
CIMA+
Ottawa, ON
- $106,720 to $146,740 CAD / year
- Full-time
Proficient in design/analysis software and CAD systems, along with familiarity of drawing standards
Added 6 days ago
C
Transmission Lines Engineer
CIMA+
AB · Edmonton, AB
- $106,720 to $146,740 CAD / year
- Full-time
Proficient in design/analysis software and CAD systems, along with familiarity of drawing standards
Added 6 days ago
C
Transmission Lines Engineer
CIMA+
Kitchener, ON
- $106,720 to $146,740 CAD / year
- Full-time
Proficient in design/analysis software and CAD systems, along with familiarity of drawing standards
Added 6 days ago
C
Transmission Lines Engineer
CIMA+
Kelowna, BC
- $106,720 to $146,740 CAD / year
- Full-time
Proficient in design/analysis software and CAD systems, along with familiarity of drawing standards
Added 6 days ago
C
Transmission Lines Engineer
CIMA+
Markham, ON
- $106,720 to $146,740 CAD / year
- Full-time
Proficient in design/analysis software and CAD systems, along with familiarity of drawing standards
Added 6 days ago
C
Transmission Lines Engineer
CIMA+
Calgary, AB
- $106,720 to $146,740 CAD / year
- Full-time
Proficient in design/analysis software and CAD systems, along with familiarity of drawing standards
Added 6 days ago
SM
GOAPRDJP000001055 – Application Analyst – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Onsite Requirement: Three days per week, with availability for onsite meetings when required
Added 6 days ago
Project Manager, Transit Safety
CityofOttawa
Ottawa, ON
Computer applications including project management, scheduling, cost control software applications, Computer Aided Design (CAD), GIS, MS Office Suite, e-mail, etc.
Added 6 days ago
N
Data Scientist
neurohire.ai
Remote, Canada
- $80,000 to $100,000 CAD / year
- Full-time
- Remote
Collaborate with software engineers, data analysts, and cross-functional teams to translate business requirements into analytical solutions.
Added 6 days ago
N
Financial Analyst
neurohire.ai
Remote, Canada
- $75,000 to $95,000 CAD / year
- Full-time
- Remote
Exposure to accounting or financial management software such as QuickBooks, NetSuite, or SAP.
Added 6 days ago
E
Senior Data Analytics & Performance Engineer
Enbridge
Calgary, AB · Edmonton, AB
- Full-time
Added 6 days ago
Oncology Nurse II - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Must have satisfactory employment record
Added 6 days ago
Senior Storage & Backup Administrator
Rogers Communications
Calgary, AB
Added 6 days ago
DevOps / Cloud Engineer
Capgemini
Toronto, ON
Added 6 days ago
M&
Senior Software Developer, 6+ years - Remote/Hybrid (Canada)
McLean & Company
London, ON · Toronto, ON
- Full-time
Must Have Skills:
Added 6 days ago
Supportability Technical Lead, Billing, Google Cloud
Google
Waterloo, ON
13 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
Added 6 days ago
C
Power Systems Studies Engineer: Grounding Medium- and High-Voltage (MV/HV) Power System Studies.
CIMA+
Bowmanville, ON · Montreal, Quebec
- $110,480 to $151,910 CAD / year
- Full-time
Use specialized software tools such as CDEGS and WinIGS.
Added 6 days ago
C
Power Systems Studies Engineer: Grounding Medium- and High-Voltage (MV/HV) Power System Studies.
CIMA+
Mississauga, ON · Montreal, Quebec
- $110,480 to $151,910 CAD / year
- Full-time
Use specialized software tools such as CDEGS and WinIGS.

Google

Supportability Technical Lead, Billing, Google Cloud

Waterloo, ON, Canada

Apply on google.com About employer

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Job details

Experience: 13 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
Posting language: English
Posted: Nov 6, 2026

Original job description

Minimum qualifications:

Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
13 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
Experience leading projects or initiatives from design/concept through to delivery (e.g., driving a feature improvement or new internal tool).

Preferred qualifications:

Experience querying, analyzing, and interpreting large datasets using SQL and other data storage/analysis tools (e.g., NoSQL, logs analysis, protocol buffers, MapReduce).
Experience with public cloud services (Google Cloud Platform), Machine Learning, Generative AI, model evaluation, and supporting hosted applications or FinOps/billing systems.
Proficiency in coding, debugging, or system design with general-purpose programming languages (e.g., Java, C, C++, Python, Go, Shell, JavaScript, Perl, .NET) and core web technologies, networking, or Linux/Unix administration.
Proven leadership and technical communication skills to create documentation, influence system architecture, and collaborate across Support and Product Development teams.
Strong computer fundamentals in web technologies (e.g., HTTP, HTML, DNS, TCP, etc.).

About the job:

Cloud Billing Support resolves Billing issues by driving improvements at scale across all Cloud customers. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

In this role, you will be responsible for designing the future state of technical support and customer experience for Billing. You will partner with GCP Product teams, Support teams, Development, and other cross-functional leadership to define and drive the strategic roadmap for technical support innovation and agility. You will focus on leading projects to integrate supportability requirements throughout the product life-cycle and defining new standards for support processes, tooling, and operational readiness.

You will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. You will own large and important customer issues in addition to providing level two support to other support teams, troubleshooting technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. You will make products easier to adopt and use by making improvements to the product, tools, processes and documentation.

You will work regular hours, with some flexibility to collaborate with other geographical locations. You will also join an on-call rotation roughly once a quarter (subject to change), covering a 48-hour weekend Tier1 shift with a 5-minute response Service Level Objective (SLO).

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $176000 - $256000 (USD) + 20% bonus target + equity + benefits
Canada: $174000 - $178000 (CAD) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

Partner with Development Directors, Product Management, and Support leadership to define and execute the technical supportability roadmap across Google Cloud's portfolio including automated deflection and self-service diagnostics.
Analyze fleet-wide incident telemetry and recurring customer failure modes to author technical proposals that influence Product Development roadmaps driving upstream improvements in API design, quota governance, error observability, and platform guardrails.
Understand customer issues, advocate for their needs with internal teams, including product and development teams, to find ways to deliver support and products.
Design and deploy internal diagnostic tools, SQL/telemetry pipelines, and AI-driven triage automations that eliminate manual development toil and accelerate root-cause identification across global support teams.
Lead production supportability reviews before launch sign-off.

Apply on google.com About employer

More about this job

Responsibilities

You will lead the strategic roadmap for technical support and customer experience for Cloud Billing, driving improvements at scale. This involves analyzing incident telemetry to influence product development and designing automated diagnostic tools to enhance operational efficiency.

Requirements

Candidates must have a bachelor's degree and at least 13 years of experience in technical troubleshooting and project leadership. Proficiency in programming languages, cloud services, and data analysis tools is highly preferred.

Skills

Technical support
Troubleshooting
Project leadership
SQL
Google Cloud Platform
Machine learning
Generative AI
FinOps
Billing systems
Java
Python
Go
Networking
Linux
System design
Data analysis

Benefits

Bonus target
Equity
Health insurance
Retirement benefits

Visa sponsorship

Not detected in the job text

Keywords

Google Cloud Platform
Billing
FinOps
SQL
NoSQL
MapReduce
Machine Learning
Generative AI
Java
Python
Go
Shell
JavaScript
Networking
Linux
Unix
HTTP
DNS
TCP
API design
Telemetry
Automation
Root-cause analysis
Supportability
Product development
Cloud computing
Software engineering
System administration
Technical leadership
Data analysis

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Jobs in Canada