Find work in Canada.

622,284 jobs across our Canadian network. How we count

Jobs in Canada

Email me new jobs Save this search

Added 1 day ago
SM
RQ00241 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Degree in Computer Science, Information Systems, Engineering, Data/Analytics, or a related discipline, or equivalent experience.
Added 1 day ago
C
Transmission Lines Engineer
CIMA+
Mississauga, ON
- $106,720 to $146,740 CAD / year
- Full-time
…largest teams specializing in this discipline among consulting engineering firms in Canada. Guided by an entrepreneurial culture based on innovation, sustainability, multidisciplinary…
Added 1 day ago
M
Senior Java Full Stack Developer
Miratech
Kitchener, ON
- Full-time
We are looking for a Senior Full Stack Developer to design, build and maintain both front-end interfaces and back-end systems, including APIs, microservices, databases and cloud…
Added 1 day ago
IG
PLC Programmer
itec group Inc.
Niagara Falls, ON
- $80,000 to $100,000 CAD / year
- Full-time
Program and troubleshoot PLC-based control systems.
Added 1 day ago
V
Senior Software Engineer
Vylan
Montreal, QC
- Full-time
…implementing back-end services and APIs, integrating with third-party systems such as Xero and QBO, improving existing codebases, and troubleshooting complex issues in production. You will…
Added 1 day ago
M
Senior Java Full Stack Developer
Miratech
London, ON
- Full-time
We are looking for a Senior Full Stack Developer to design, build and maintain both front-end interfaces and back-end systems, including APIs, microservices, databases and cloud…
Added 1 day ago
C
Transmission Lines Engineer
CIMA+
Ottawa, ON
- $106,720 to $146,740 CAD / year
- Full-time
…largest teams specializing in this discipline among consulting engineering firms in Canada. Guided by an entrepreneurial culture based on innovation, sustainability, multidisciplinary…
Added 1 day ago
C
Transmission Lines Engineer
CIMA+
AB · Edmonton, AB
- $106,720 to $146,740 CAD / year
- Full-time
…largest teams specializing in this discipline among consulting engineering firms in Canada. Guided by an entrepreneurial culture based on innovation, sustainability, multidisciplinary…
Added 1 day ago
C
Transmission Lines Engineer
CIMA+
Kitchener, ON
- $106,720 to $146,740 CAD / year
- Full-time
…largest teams specializing in this discipline among consulting engineering firms in Canada. Guided by an entrepreneurial culture based on innovation, sustainability, multidisciplinary…
Added 1 day ago
C
Transmission Lines Engineer
CIMA+
Kelowna, BC
- $106,720 to $146,740 CAD / year
- Full-time
…largest teams specializing in this discipline among consulting engineering firms in Canada. Guided by an entrepreneurial culture based on innovation, sustainability, multidisciplinary…
Added 1 day ago
C
Transmission Lines Engineer
CIMA+
Markham, ON
- $106,720 to $146,740 CAD / year
- Full-time
…largest teams specializing in this discipline among consulting engineering firms in Canada. Guided by an entrepreneurial culture based on innovation, sustainability, multidisciplinary…
Added 1 day ago
C
Transmission Lines Engineer
CIMA+
Calgary, AB
- $106,720 to $146,740 CAD / year
- Full-time
…largest teams specializing in this discipline among consulting engineering firms in Canada. Guided by an entrepreneurial culture based on innovation, sustainability, multidisciplinary…
Added 1 day ago
A
Facilities Administrator - Mississauga, Ontario
Abbott
Mississauga, ON
- $63,750 to $93,500 CAD / year
- Full-time
Coordinate all Facilities activities, work direction, and support systems.
Added 1 day ago
JC
Fire Preventative Sales Representative
Johnson Controls
Delta, BC · Vancouver, BC · CAN BC DELTA
- Full-time
…and sell service agreements (PMA's) for commercial building systems including, fire alarm, suppression, sprinkler, security, sound, communication and…
Added 1 day ago
Inspector
Magellan
Winnipeg, MB
Independently inspects, tests, functions mechanical and electrical systems, equipment, components, tools, dies, templates, fixtures, first off parts, for conformance to the technical…
Added 1 day ago
Wastewater System Performance Engineer
Halton Region
Oakville, ON
…technical expertise related to municipal wastewater collection systems and pumping stations. The position is responsible for assessing system performance, identifying risks and capacity…
Added 1 day ago
Project Manager, Transit Safety
CityofOttawa
Ottawa, ON
Completion of 4 year university degree in IT Architecture, Business Administration, Engineering, Computer Science, Public Administration, Management Information Systems or related field…
Added 1 day ago
SA
Quality Engineer
SANOH AMERICA INC.
Orangeville, ON
- $55,000 to $85,000 CAD / year
- Full-time
Responsible for creation and maintenance of all APQP and PSW process documentation to support and continuously improve all Quality systems.
Added 1 day ago
Carbody Structure Designer
Alstom
Saint-Bruno, QC
…high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the…
Added 1 day ago
Supportability Technical Lead, Billing, Google Cloud
Google
Waterloo, ON
Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
Added 1 day ago
C
Power Systems Studies Engineer: Grounding Medium- and High-Voltage (MV/HV) Power System Studies.
CIMA+
Bowmanville, ON · Montreal, Quebec
- $110,480 to $151,910 CAD / year
- Full-time
…largest teams specializing in this discipline among consulting engineering firms in Canada. Guided by an entrepreneurial culture rooted in innovation, sustainability, multidisciplinary…
Added 1 day ago
C
Power Systems Studies Engineer: Grounding Medium- and High-Voltage (MV/HV) Power System Studies.
CIMA+
Mississauga, ON · Montreal, Quebec
- $110,480 to $151,910 CAD / year
- Full-time
…largest teams specializing in this discipline among consulting engineering firms in Canada. Guided by an entrepreneurial culture rooted in innovation, sustainability, multidisciplinary…
Added 1 day ago
C
Power Systems Studies Engineer: Grounding Medium- and High-Voltage (MV/HV) Power System Studies.
CIMA+
Dartmouth, NS · Montreal, Quebec
- $110,480 to $151,910 CAD / year
- Full-time
…largest teams specializing in this discipline among consulting engineering firms in Canada. Guided by an entrepreneurial culture rooted in innovation, sustainability, multidisciplinary…
Added 1 day ago
C
Power Systems Studies Engineer: Grounding Medium- and High-Voltage (MV/HV) Power Studies
CIMA+
Vancouver, BC · Montreal, Quebec
- $110,480 to $151,910 CAD / year
- Full-time
…largest teams specializing in this discipline among consulting engineering firms in Canada. Guided by an entrepreneurial culture rooted in innovation, sustainability, multidisciplinary…
Added 1 day ago
C
Power Systems Studies Engineer: Grounding Medium- and High-Voltage (MV/HV) Power Studies
CIMA+
Clarenville, NL
- $110,480 to $151,910 CAD / year
- Full-time
…largest teams specializing in this discipline among consulting engineering firms in Canada. Guided by an entrepreneurial culture rooted in innovation, sustainability, multidisciplinary…

Google

Supportability Technical Lead, Billing, Google Cloud

Waterloo, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: 13 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
Posting language: English
Posted: Nov 6, 2026

Original job description

Minimum qualifications:

Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
13 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
Experience leading projects or initiatives from design/concept through to delivery (e.g., driving a feature improvement or new internal tool).

Preferred qualifications:

Experience querying, analyzing, and interpreting large datasets using SQL and other data storage/analysis tools (e.g., NoSQL, logs analysis, protocol buffers, MapReduce).
Experience with public cloud services (Google Cloud Platform), Machine Learning, Generative AI, model evaluation, and supporting hosted applications or FinOps/billing systems.
Proficiency in coding, debugging, or system design with general-purpose programming languages (e.g., Java, C, C++, Python, Go, Shell, JavaScript, Perl, .NET) and core web technologies, networking, or Linux/Unix administration.
Proven leadership and technical communication skills to create documentation, influence system architecture, and collaborate across Support and Product Development teams.
Strong computer fundamentals in web technologies (e.g., HTTP, HTML, DNS, TCP, etc.).

About the job:

Cloud Billing Support resolves Billing issues by driving improvements at scale across all Cloud customers. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

In this role, you will be responsible for designing the future state of technical support and customer experience for Billing. You will partner with GCP Product teams, Support teams, Development, and other cross-functional leadership to define and drive the strategic roadmap for technical support innovation and agility. You will focus on leading projects to integrate supportability requirements throughout the product life-cycle and defining new standards for support processes, tooling, and operational readiness.

You will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. You will own large and important customer issues in addition to providing level two support to other support teams, troubleshooting technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. You will make products easier to adopt and use by making improvements to the product, tools, processes and documentation.

You will work regular hours, with some flexibility to collaborate with other geographical locations. You will also join an on-call rotation roughly once a quarter (subject to change), covering a 48-hour weekend Tier1 shift with a 5-minute response Service Level Objective (SLO).

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $176000 - $256000 (USD) + 20% bonus target + equity + benefits
Canada: $174000 - $178000 (CAD) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

Partner with Development Directors, Product Management, and Support leadership to define and execute the technical supportability roadmap across Google Cloud's portfolio including automated deflection and self-service diagnostics.
Analyze fleet-wide incident telemetry and recurring customer failure modes to author technical proposals that influence Product Development roadmaps driving upstream improvements in API design, quota governance, error observability, and platform guardrails.
Understand customer issues, advocate for their needs with internal teams, including product and development teams, to find ways to deliver support and products.
Design and deploy internal diagnostic tools, SQL/telemetry pipelines, and AI-driven triage automations that eliminate manual development toil and accelerate root-cause identification across global support teams.
Lead production supportability reviews before launch sign-off.

Apply About employer

More about this job

Responsibilities

You will lead the strategic roadmap for technical support and customer experience for Cloud Billing, driving improvements at scale. This involves analyzing incident telemetry to influence product development and designing automated diagnostic tools to enhance operational efficiency.

Requirements

Candidates must have a bachelor's degree and at least 13 years of experience in technical troubleshooting and project leadership. Proficiency in programming languages, cloud services, and data analysis tools is highly preferred.

Skills

Technical support
Troubleshooting
Project leadership
SQL
Google Cloud Platform
Machine learning
Generative AI
FinOps
Billing systems
Java
Python
Go
Networking
Linux
System design
Data analysis

Benefits

Bonus target
Equity
Health insurance
Retirement benefits

Visa sponsorship

Not detected in the job text

Keywords

Google Cloud Platform
Billing
FinOps
SQL
NoSQL
MapReduce
Machine Learning
Generative AI
Java
Python
Go
Shell
JavaScript
Networking
Linux
Unix
HTTP
DNS
TCP
API design
Telemetry
Automation
Root-cause analysis
Supportability
Product development
Cloud computing
Software engineering
System administration
Technical leadership
Data analysis

Report this job