Jobs in Canada

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Added 4 days ago
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AI Security Research Engineer
Centraprise
Toronto, ON
- Contract
Strong hands-on software development skills, particularly Python, Java, Node, Go, C/C++ with experience in additional modern programming languages.
Added 4 days ago
Supportability Technical Lead, Billing, Google Cloud
Google
Waterloo, ON
Experience leading projects or initiatives from design/concept through to delivery (e.g., driving a feature improvement or new internal tool).
Added 4 days ago
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Senior Technical Lead/Responsable technique senior
CGI
Toronto, ON
- Full-time
Strong current coding and code-review capability in Java, with experience building production APIs, automated tests, and maintainable services.
Added 5 days ago
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Sr. AI Developer
OpenText
Waterloo, ON
- Full-time
As a Senior AI Developer, you will bring software engineering experience and a working knowledge of AI to OpenText products. You will take a feature from an open question through design,…
Added 5 days ago
C
AI-Augmented Automation Engineer (Java & Selenium/Playwright)
Citi
Mississauga, ON
- Full-time
Hands-on experience with CI tool such as Jenkins, TeamCity etc.
Added 5 days ago
AI Integration Engineer – Market Data & Entitlements
Capco
Toronto, ON
Practical backend engineering experience using Python, Java or comparable technologies, with the ability to develop and integrate services supporting financial-data workflows.
Added 6 days ago
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Java Developer or Python Developer with Data Lineage and meta data
I8IS - Infiniti Software Solutions
Mississauga, ON
- Full-time
Java Developer or Python Developer with Data Lineage and meta data
Added 6 days ago
Senior AI Platform Engineer
Scotiabank
Toronto, ON
Advanced programming skills in Python, Java, Scala, Go, or a similar language, with a strong record of producing clean, testable, maintainable, and secure code.
Added 6 days ago
ES
AI security research engineer
Epsilon Solutions Ltd.
Toronto, ON
- Contract
Strong hands-on software development skills, particularly Python, Java, Node, Go, C/C++ with experience in additional modern programming languages.
Added 6 days ago
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Senior AI and Agentic Developer
Accenture
Toronto, ON
- Full-time
Minimum of 2 years of experience in Engineering teams with one or more programming languages and frameworks, such as Python, JavaScript, Java, Spring or GoLang, showcasing a strong command…
Added 7 days ago
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Senior Principal Engineer
Autodesk
Toronto, ON
- Full-time
…the technical strategy and evolution of our cloud platform, developer experience, application delivery, and AI-enabled engineering capabilities within the GET Engineering - Horizontal…
Added 7 days ago
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Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Experience with any of the following would be considered an asset:
Added 7 days ago
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Senior Software Engineer (AI & Full Stack)
Fable
Remote, Canada
- $130,000 to $150,000 CAD / year
- Full-time
- Remote
Fable is looking for a highly motivated Senior Software Engineer with deep backend expertise, strong full-stack development skills, and hands-on experience building AI-powered applications…
Added 7 days ago
PG
Senior Application Security Engineer
Paymentus Group Inc
Richmond Hill, ON
- Full-time
The successful candidate must have strong hands-on software development experience, deep knowledge of modern application security, and the ability to work effectively with engineering teams…
Added 7 days ago
C
VP Senior Core Java Lead
Citi
Mississauga, ON
- Full-time
Must Have Skills:
Added 7 days ago
DM
Software Developer - Entry Level / Développeur(euse) logiciel junior
DIAGNOS Medical Systems (TSX: ADK.V)
Brossard, QC
- Full-time
We are looking for a Junior Software Developer who loves writing code and is excited to help our team succeed. In this role, you will contribute to the development of our CARA System - an…
Added 7 days ago
DM
Lead Software Developer / Développeur(euse) logiciel principal(e)
DIAGNOS Medical Systems (TSX: ADK.V)
Brossard, QC
- Full-time
We are looking for a Lead Software Developer who enjoys being close to the code while helping a team succeed. In this role, you will guide the engineering team through the development of…
Added 7 days ago
Senior Staff Software Engineer
EarnIn
Vancouver, BC
…integrity of the systems behind the card. These include integration with the core card platform, issuing bank partners, and Visa. They also include real-time transaction authorization,…
Added 7 days ago
C
Winter 2027 : AI Developer Co-op (8 months)
CGI
Toronto, ON
- Full-time
The AI Developer (Co-op) will contribute to the design, development, and deployment of AI-powered software solutions, with a strong focus on Generative AI, Agentic AI, LLM integration, and…
Added 7 days ago
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Senior Software Engineer
lululemon
BC · British Columbia, Canada
- Full-time
Demonstrated experience designing, building, and operating production GenAI and agentic systems. Familiarity with prompt and context design, tool or API integrations, guardrails,…
Added 8 days ago
AE
Campus Undergraduate Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Toronto, Ontario, CN
American Express
Toronto, ON
- Full-time
Students must have a graduation date between December 2027 and June 2028
Added 8 days ago
M
Senior Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
5–10 years of experience as a Full Stack Software Engineer, with demonstrated ownership of features from design through production support.
Added 8 days ago
TR
Staff Software Engineer - II (KeyCite)
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
Strong experience with cloud-native architectures, preferably on AWS.
Added 8 days ago
Senior Software Engineer
impact.com
Victoria, BC
Hands-on experience with, or genuine enthusiasm for, AI coding agents such as Claude Code, Codex, or Copilot
Added 8 days ago
KR
AI Security Research Engineer
KTek Resourcing
Toronto, ON
- Contract
Experience with LLMs, AI agents, tool calling, orchestration frameworks, APIs, cloud, containers, and security automation.

Google

Supportability Technical Lead, Billing, Google Cloud

Waterloo, ON, Canada

Apply on google.com About employer

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Job details

Experience: 13 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
Posting language: English
Posted: Nov 6, 2026

Original job description

Minimum qualifications:

Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
13 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
Experience leading projects or initiatives from design/concept through to delivery (e.g., driving a feature improvement or new internal tool).

Preferred qualifications:

Experience querying, analyzing, and interpreting large datasets using SQL and other data storage/analysis tools (e.g., NoSQL, logs analysis, protocol buffers, MapReduce).
Experience with public cloud services (Google Cloud Platform), Machine Learning, Generative AI, model evaluation, and supporting hosted applications or FinOps/billing systems.
Proficiency in coding, debugging, or system design with general-purpose programming languages (e.g., Java, C, C++, Python, Go, Shell, JavaScript, Perl, .NET) and core web technologies, networking, or Linux/Unix administration.
Proven leadership and technical communication skills to create documentation, influence system architecture, and collaborate across Support and Product Development teams.
Strong computer fundamentals in web technologies (e.g., HTTP, HTML, DNS, TCP, etc.).

About the job:

Cloud Billing Support resolves Billing issues by driving improvements at scale across all Cloud customers. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

In this role, you will be responsible for designing the future state of technical support and customer experience for Billing. You will partner with GCP Product teams, Support teams, Development, and other cross-functional leadership to define and drive the strategic roadmap for technical support innovation and agility. You will focus on leading projects to integrate supportability requirements throughout the product life-cycle and defining new standards for support processes, tooling, and operational readiness.

You will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. You will own large and important customer issues in addition to providing level two support to other support teams, troubleshooting technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. You will make products easier to adopt and use by making improvements to the product, tools, processes and documentation.

You will work regular hours, with some flexibility to collaborate with other geographical locations. You will also join an on-call rotation roughly once a quarter (subject to change), covering a 48-hour weekend Tier1 shift with a 5-minute response Service Level Objective (SLO).

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $176000 - $256000 (USD) + 20% bonus target + equity + benefits
Canada: $174000 - $178000 (CAD) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

Partner with Development Directors, Product Management, and Support leadership to define and execute the technical supportability roadmap across Google Cloud's portfolio including automated deflection and self-service diagnostics.
Analyze fleet-wide incident telemetry and recurring customer failure modes to author technical proposals that influence Product Development roadmaps driving upstream improvements in API design, quota governance, error observability, and platform guardrails.
Understand customer issues, advocate for their needs with internal teams, including product and development teams, to find ways to deliver support and products.
Design and deploy internal diagnostic tools, SQL/telemetry pipelines, and AI-driven triage automations that eliminate manual development toil and accelerate root-cause identification across global support teams.
Lead production supportability reviews before launch sign-off.

Apply on google.com About employer

More about this job

Responsibilities

You will lead the strategic roadmap for technical support and customer experience for Cloud Billing, driving improvements at scale. This involves analyzing incident telemetry to influence product development and designing automated diagnostic tools to enhance operational efficiency.

Requirements

Candidates must have a bachelor's degree and at least 13 years of experience in technical troubleshooting and project leadership. Proficiency in programming languages, cloud services, and data analysis tools is highly preferred.

Skills

Technical support
Troubleshooting
Project leadership
SQL
Google Cloud Platform
Machine learning
Generative AI
FinOps
Billing systems
Java
Python
Go
Networking
Linux
System design
Data analysis

Benefits

Bonus target
Equity
Health insurance
Retirement benefits

Visa sponsorship

Not detected in the job text

Keywords

Google Cloud Platform
Billing
FinOps
SQL
NoSQL
MapReduce
Machine Learning
Generative AI
Java
Python
Go
Shell
JavaScript
Networking
Linux
Unix
HTTP
DNS
TCP
API design
Telemetry
Automation
Root-cause analysis
Supportability
Product development
Cloud computing
Software engineering
System administration
Technical leadership
Data analysis

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Jobs in Canada