Jobs in Canada

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Added 1 day ago
RC
Learning and Development Project Manager
Randstad Canada
Toronto, ON
- Contract
In this role, you will lead the end-to-end planning and execution of mid-to-high complexity organizational learning and capability-building initiatives. Working within an energetic, highly…
Added 1 day ago
HP
Registered Nurse (Temporary Part-Time 80%) - Specialty Inpatient/Outpatient Services - Emergency Department - QEH - 172466
Health PEI
Charlottetown, PE
- $39.52 to $49.37 CAD / hour
- Part-time
Bi-Weekly Hours: 60 Hours Bi-Weekly / Rotating Shifts
Added 1 day ago
G
Chef(fe) d’équipe / Team Lead, Machine Learning & Computer Vision
Genetec
Montréal, QC
- Full-time
Added 1 day ago
ML
Senior Solution Architect - Integrations
Manitoba Liquor & Lotteries
Winnipeg, MB
- $116,188.8 to $157,019.2 CAD / year
- Full-time
Provide architectural expertise, direction, and assistance to Solution Architects, Systems Analysts, and software development teams.
Added 1 day ago
A
Principal Embedded Engineer, AI Solutions
Autodesk
BC · ON
- $131,000 to $191,400 CAD / year
- Full-time
- On-site
Lead co-innovation with customers to find high-value workflows, decision bottlenecks, data requirements, and integration opportunities, turning ambiguous business challenges into clear…
Added 1 day ago
HP
Registered Nurse (Permanent Full-Time) - Specialty Inpatient/Outpatient Services - ICU - PCH - 172383
Health PEI
Summerside, PE
- $39.52 to $49.37 CAD / hour
- Full-time
To be eligible for recruitment incentives candidates must hold a 1.0 FTE, this can be a full-time role or a combination of part-time positions · Bi-Weekly Hours: 75 Hours Bi-Weekly / Rotating Shifts
Added 1 day ago
IJ
Part Time Floor Leader - Toronto Eaton Centre
Internal Job Board
Toronto, ON
- Part-time
Development: Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge to improve their performance, support the growth of your team, and to increase…
Added 1 day ago
Retail Experience Lead
Pop's Cannabis
Edmonton, AB
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 1 day ago
Product Development Consultant
Saskatchewan Institute Of Applied Science And Technology
SK
Saskatchewan polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an…
Added 1 day ago
LR
Student Information Services (SIS) Lead
Lakeland Roman Catholic Separate School Division
Bonnyville, AB
- Full-time
We are seeking a skilled, resourceful, and service-oriented Student Information Services (SIS) Lead to support the administration, development, and ongoing improvement of our student…
Added 1 day ago
BP
Server
Boston Pizza
Dauphin, MB
- Full-time
Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
Added 1 day ago
BP
Server
Boston Pizza
Dauphin, MB
- Part-time
Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
Added 1 day ago
Supportability Technical Lead, Billing, Google Cloud
Google
Waterloo, ON
Experience with public cloud services (Google Cloud Platform), Machine Learning, Generative AI, model evaluation, and supporting hosted applications or FinOps/billing systems.
Added 1 day ago
Retail Experience Lead
Fire & Flower
Winnipeg, MB
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 1 day ago
DT
Senior Advisor, Operational efficiency
Desjardins Technology Group
Montréal, QC · Lévis, QC
- Full-time
- Hybrid
As a senior operational efficiency advisor, you help design and improve business processes and operations based on business models and organizational structures to boost operational…
Added 1 day ago
MC
Portfolio Lead (Gum & Mints) - Mars Snacking
Mars Canada
Bolton, ON
- Full-time
- Hybrid
Best-in-class learning and development support from day one, including access to our in-house Mars University.
Added 1 day ago
C
Senior Forward Deployed Engineer
Camunda
Canada
- Full-time
Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With…
Added 1 day ago
MI
Human Resources Business Partner (HRBP) - 12 Month Contract
Merrithew International Inc.
ON
- Contract
…planning, recruitment, employee relations, performance management, learning and development, total rewards, and HR operations and organizational change. The role balances employee needs…
Added 1 day ago
ML
FT Executive Chef
Manitoba Liquor & Lotteries
Winnipeg, MB
- $36.21 to $46.18 CAD / hour
- Full-time
…operation of their designated business unit. The incumbent will lead supervisors and staff of back of house operations. The incumbent establishes work priorities and ensures policies,…
Added 1 day ago
AN
Senior Associate Planner
at Nelson\Nygaard
Vancouver, BC
- $95,000 to $140,000 CAD / year
- Full-time
Access Planning is a strategic transportation planning and advisory practice that helps public agencies deliver complex mobility programs and infrastructure. Our multidisciplinary team of…
Added 1 day ago
P-
Laboratory Assistant, Accessioning
PHSA - Provincial Health Services Authority
Vancouver, BC
- Full-time
Perform maintenance procedures according to established procedures. Recognizes malfunctions in equipment and reports these to the lead hand or designate.
Added 1 day ago
FG
Business Development Manager-Fastfrate (Winnipeg)
Fastfrate Group
MB
- Full-time
…contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving,…
Added 1 day ago
FG
Operations Manager - Fastfrate (Winnipeg)
Fastfrate Group
MB
- Full-time
Lead performance management activities, including coaching, performance reviews, attendance management, discipline, and employee development.
Added 1 day ago
Careers and Work-Integrated Learning Coordinator
York House School
Vancouver, BC
Candidates must hold British Columbia teaching certification
Added 1 day ago
Counsellor
York House School
Vancouver, BC
York House School invites applications from compassionate, enthusiastic and energetic Junior School Counsellors committed to providing our students with an exceptional 21st-century learning…

Google

Supportability Technical Lead, Billing, Google Cloud

Waterloo, ON, Canada

Apply on google.com About employer

Applications open in a new tab.

Job details

Experience: 13 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
Posting language: English

Original job description

This posting is for a new vacancy. Google utilizes AI tools to assist in assessing candidates in our hiring processes.

In most instances, this position requires in-person interviews as part of the hiring process.

The application window will be open until at least November 19, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

Minimum qualifications:

Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
13 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
Experience leading projects or initiatives from design/concept through to delivery (e.g., driving a feature improvement or new internal tool).

Preferred qualifications:

Experience querying, analyzing, and interpreting large datasets using SQL and other data storage/analysis tools (e.g., NoSQL, logs analysis, protocol buffers, MapReduce).
Experience with public cloud services (Google Cloud Platform), Machine Learning, Generative AI, model evaluation, and supporting hosted applications or FinOps/billing systems.
Proficiency in coding, debugging, or system design with general-purpose programming languages (e.g., Java, C, C++, Python, Go, Shell, JavaScript, Perl, .NET) and core web technologies, networking, or Linux/Unix administration.
Proven leadership and technical communication skills to create documentation, influence system architecture, and collaborate across Support and Product Development teams.
Strong computer fundamentals in web technologies (e.g., HTTP, HTML, DNS, TCP, etc.).

Cloud Billing Support resolves Billing issues by driving improvements at scale across all Cloud customers. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

In this role, you will be responsible for designing the future state of technical support and customer experience for Billing. You will partner with GCP Product teams, Support teams, Development, and other cross-functional leadership to define and drive the strategic roadmap for technical support innovation and agility. You will focus on leading projects to integrate supportability requirements throughout the product life-cycle and defining new standards for support processes, tooling, and operational readiness.

You will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. You will own large and important customer issues in addition to providing level two support to other support teams, troubleshooting technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. You will make products easier to adopt and use by making improvements to the product, tools, processes and documentation.

You will work regular hours, with some flexibility to collaborate with other geographical locations. You will also join an on-call rotation roughly once a quarter (subject to change), covering a 48-hour weekend Tier1 shift with a 5-minute response Service Level Objective (SLO).

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $176000 - $256000 (USD) + 20% bonus target + equity + benefits
Canada: $174000 - $178000 (CAD) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

Partner with Development Directors, Product Management, and Support leadership to define and execute the technical supportability roadmap across Google Cloud's portfolio including automated deflection and self-service diagnostics.
Analyze fleet-wide incident telemetry and recurring customer failure modes to author technical proposals that influence Product Development roadmaps driving upstream improvements in API design, quota governance, error observability, and platform guardrails.
Understand customer issues, advocate for their needs with internal teams, including product and development teams, to find ways to deliver support and products.
Design and deploy internal diagnostic tools, SQL/telemetry pipelines, and AI-driven triage automations that eliminate manual development toil and accelerate root-cause identification across global support teams.
Lead production supportability reviews before launch sign-off.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Waterloo, ON, Canada; Boulder, CO, USA; Sunnyvale, CA, USA; Austin, TX, USA.

Apply on google.com About employer

More about this job

Responsibilities

The Supportability Technical Lead at Google will define the technical support roadmap for Cloud Billing and advocate for customers with product and development teams. They will build diagnostic tools, SQL and telemetry pipelines, and AI-driven triage automation, and lead production supportability reviews.

Requirements

Candidates need a bachelor's degree in a STEM field or equivalent practical experience, 13 years of troubleshooting and technical triage experience, and experience leading projects from concept to delivery. Preferred skills include SQL, Google Cloud Platform, programming, networking and Linux administration.

Skills

SQL
NoSQL
Logs analysis
Protocol buffers
MapReduce
Google Cloud Platform
Machine Learning
Generative AI
Model evaluation
FinOps
Billing systems
Java
C
C++
Python
Go
Shell
JavaScript
Perl
.NET
HTTP
HTML
DNS
TCP
Linux/Unix administration

Benefits

Equity
Annual bonus target

Keywords

Google Cloud Platform
GCP
Cloud Billing
FinOps
SQL
NoSQL
Python
Go
Java
C++
Linux
Unix
Machine Learning
Generative AI
technical support
technical triage
supportability
incident management
debugging
networking

Seniority

Lead

Perks

Performance bonus
Stock or equity

Tools

SQL
Google Cloud Platform
Python
Go
Java
Linux
Logs analysis tools
Protocol buffers

Languages

English

Fields of study

Science
Technology
Engineering
Mathematics

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Work requirements

Jobs in Canada