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Google

Technical Account Manager I, Google Cloud Consulting

Toronto, ON, Canada

Experience: 5 years of experience in a customer-facing role working with stakeholders, and managing customer technical implementations or transformation programs.
Posting language: English
Posted: Sep 21, 2026

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Original job description

Minimum qualifications:

Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
5 years of experience in a customer-facing role working with stakeholders, and managing customer technical implementations or transformation programs.
Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), cloud technical support, cloud escalation management, or cloud consulting.

Preferred qualifications:

MBA or Master’s degree in a Management, Technical, or Engineering field.
Experience translating business requirements into technological solutions.
Experience in application or workload migration to public cloud providers.
Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver solutions.
Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
Excellent written and verbal communication, presentation, problem-solving, and client management skills.

About the job:

As a Technical Account Manager (TAM), you will help organizations adopt Google Cloud products. You will guide them through the technical facets of their transformation journey and manage the successful delivery of Consulting engagements to drive customer integration of services. In this role, you will regularly collaborate with stakeholder groups, including enterprise leadership and a cross-functional, geographically dispersed team.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Canada: $128000 - $131000 (CAD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goals, and business transformation strategies.
Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple workstreams and teams to maintain customer momentum.
Develop relationships with stakeholders to understand customer business, develop roadmaps, and lead quarterly business reviews and executive sessions to better understand business and technical needs.
Plan for customer events and launches, partnering with Support, Developers, and Site Reliability Developers to ensure customer success, and work with customers and Support to guide issues/escalations to resolution.
Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.

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More about this job

Responsibilities

The Technical Account Manager will lead customer implementation journeys and provide technical guidance to accelerate Google Cloud adoption. They will also manage stakeholder relationships, oversee migration goals, and coordinate with cross-functional teams to resolve technical escalations.

Requirements

Candidates must have a bachelor's degree in a technical field and at least 5 years of experience in customer-facing technical roles. Proficiency in cloud operations, migration strategies, and stakeholder management is required to support enterprise-level digital transformation.

Skills

Cloud operations
Technical account management
Stakeholder management
Cloud consulting
Migration strategy
Business transformation
Project management
Technical implementation
Escalation management
Capacity planning
Product release management
Client management
Communication
Problem-solving
IT operations
Cloud-native application development

Benefits

Bonus
Equity
Health Insurance

Visa sponsorship

Not detected in the job text

Keywords

Google Cloud
Cloud Computing
Technical Account Manager
Digital Transformation
Cloud Migration
IT Operations
Database Systems
Networking
IT Security
Application Development
Service Architecture
Hosted Services
Storage Systems
Content Delivery Networks
Consulting
Stakeholder Management
Project Management
Site Reliability Engineering
Enterprise Leadership
Business Transformation

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