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Added 11 mins ago
R
Associate Advisor
RBC
Toronto, ON
- Full-time
Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Management, Investment Performance Measurement
Added 11 mins ago
TI
Shipper/Receiver
TTI, Inc.
AB · Edmonton Factory Service Centre
- Full-time
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products,…
Added 11 mins ago
TI
Customer Experience Representative
TTI, Inc.
Toronto, ON
- Full-time
We are looking for an enthusiastic and experienced individual to fill the role of Customer Experience Representative. The Customer Experience Representative will be responsible for…
Added 11 mins ago
F
Service Coordinator
Fortive
Mississauga, ON
- Full-time
Job Summary: We are seeking a skilled service coordinator with a background in customer service to join our team. This individual would be responsible to communicate with customer and…
Added 11 mins ago
T
PMO Manager Lead
Thales
Ottawa, ON
- Full-time
Reporting to the Head of PMO, the PMO Manager Lead works closely with Program Managers to ensure that Thales’ in-service support programs are delivered efficiently, compliantly, and in…
Added 11 mins ago
T
Wealth Insurance Advisor
TD
Markham, ON · Toronto, ON
- Full-time
insurance products manufactured by leading third-party insurance carriers to maintain a high quality of client service and support as part of the financial planning process. Key Focus
Added 11 mins ago
SL
Bilingual Financial Service Consultant- Insurance
Sun Life
AB · MB · NB · NS · Ottawa, ON · Toronto, ON · Waterloo, ON · ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Minimum 2 years of related sales and/or service experience (sales experience preferred)
Added 11 mins ago
MS
Onboarding Project Manager, AVP
Morgan Stanley
Calgary, AB
- Full-time
…offerings combine cutting-edge technology, outstanding client service, streamlined administration, and global plan management. Shareworks provides clear and actionable ways to make equity…
Added 11 mins ago
TS
Shift Supervisor
The Salvation Army Canada and Bermuda Territory
St. Albert, AB
- Full-time
Contribute to meeting store budgets by maintaining customer service standards.
Added 26 mins ago
BB
Mover | Full Time - Vancouver
Burly Boyz Moving & Storage
Vancouver, BC
- $20 to $24 CAD / hour
- Full-time
This is a hands-on, physically active role. You’ll work as part of a team, take direction from the Lead Mover, and take pride in handling every customer’s belongings with care. If you’re…
Added 26 mins ago
BG
Auto Body Parts Coordinator (Kitchener-Waterloo)
Boyd Group Services
Kitchener, ON
- Full-time
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 26 mins ago
PW
Cruise Ship Art Sales Associate-Auctioneer Apprenticeship | CA applicants
Park West Gallery
Calgary, AB
- $1,000 USD / week
- Full-time
…You’ll learn live-event selling, build stage presence, and lead gallery operations - while traveling the world. No art degree required. Training & mentorship…
Added 26 mins ago
PW
Cruise Ship Art Sales Associate-Auctioneer Apprenticeship | CA applicants
Park West Gallery
Saskatoon, SK
- $1,000 USD / week
- Full-time
…You’ll learn live-event selling, build stage presence, and lead gallery operations - while traveling the world. No art degree required. Training & mentorship…
Added 26 mins ago
PW
Cruise Ship Art Sales Associate-Auctioneer Apprenticeship | CA applicants
Park West Gallery
Vancouver, BC
- $1,000 USD / week
- Full-time
…You’ll learn live-event selling, build stage presence, and lead gallery operations - while traveling the world. No art degree required. Training & mentorship…
Added 26 mins ago
M
Contract Management Senior Specialist
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Lead the resolution of major service disruptions related to contracted services, working with business stakeholders and vendors to restore service quickly and effectively.
Added 26 mins ago
L
Health and Welfare Implementation Manager
LifeWorks
Toronto, ON
- Full-time
…into working technology. As Implementation Manager, you'll lead a team of implementation consultants and analysts delivering client projects across the US and Canada, partnering closely…
Added 26 mins ago
O
Sr Customer Success Manager - Oracle Health
Oracle
Canada
- $79,900 to $131,300 CAD / year
- Full-time
…opportunities via high value relationship with the client. The Customer Success Executive (CSE) is a strategic, customer-facing leader responsible for driving value realization, partnership…
Added 26 mins ago
General Manager
Nors
Dartmouth, NS
Lead negotiations for all aspects of the business in conjunction with company policies and
Added 26 mins ago
LL
Social Media Manager
LEAP Legal Software
Remote, Canada
- $85,000 to $100,000 CAD / year
- Contract
- Remote
…outcomes, tracking audience growth, engagement, website traffic, lead generation, and customer acquisition. Working closely with internal stakeholders, you will build a strong understanding…
Added 26 mins ago
Sr Client Support Consultant
The Canada Life Assurance Company
Winnipeg, MB
…Support, where you'll play a key role in delivering exceptional service to pension plans, institutional investors, consultants, and internal stakeholders. In this highly collaborative role,…
Added 26 mins ago
Director, Network & Security AI and Automation
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We are seeking a Director, Network & Security AI and Automation to establish and lead an engineering function within Network & Security Services with two complementary mandates: applying…
Added 26 mins ago
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Divisional Sales Manager- Southern Ontario
Pandora
Toronto, ON
- Full-time
Coach and support Store Managers, account owners and franchise owners to drive service excellence in store, with a focus on delivering a world class customer experience
Added 41 mins ago
Director Infrastructure & Cybersecurity
FortisAlberta
Calgary, AB
Set expectations for reliable, responsive, and customer-focused service delivery, supported by effective incident, problem, change, request, configuration, and knowledge management…
Added 41 mins ago
SA
Automotive Service & Parts Manager
Steele Auto Group
Halifax, NS
- Full-time
Porsche Halifax is looking for an experienced Service and Parts Manager to join our team. As a Service and Parts Manager, your role is about more than managing departments, it is about…
Added 41 mins ago
Operations Technician - Hebron or Hibernia
ExxonMobil
St. John's, NL
At ExxonMobil, our vision is to lead in energy innovations that advance modern living while reducing emissions. As one of the world’s largest publicly traded energy and chemical companies,…

Google

Technical Solutions Development Manager, Workspace, Google Cloud

Waterloo, ON, Canada

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

Minimum qualifications:

Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
13 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
13 years of experience with 2 or more of the following: Web Technologies, Data/Big Data, Systems Administration, Machine Learning, Networking, Kubernetes, Oracle, SAP.
12 years of experience managing cross-functional technical teams, stakeholders, and external deployment partners.
Experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go, JavaScript) or in system design.
Experience in people management.

Preferred qualifications:

Professional certification in Google Workspace Administration or Google Cloud.
3 year of experience managing a technical, customer-facing team.
Good understanding of the Workspace or equivalent products and a clear, business-oriented grasp of its principles and potential, be able to translate complex technical concepts into business value for a senior executive audience.
Excellent communication and presentation skills, with the ability to clearly explain technical tradeoffs to both executive stakeholders and developing teams.
Demonstrated record in implementing large-scale cloud or software projects in corporate environments.

About the job:

The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Workspace Delivery Manager, you will serve as the primary customer interface for Google Workspace implementations, overseeing deployment strategy, optimization, and service delivery pipelines for enterprise clients. You will leverage your technical expertise, coordinate among developers, sales, partners, and clients to ensure seamless transitions, drive adoption, and maintain high customer satisfaction.

You will lead complex, multi-disciplinary projects from inception to completion, defining requirements, managing schedules, and mitigating risks. In this critical role, you will help customers transform their collaboration and communication while leading a team of technical consultants and developers to successfully deliver Google Workspace solutions.

This role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Canada: $174000 - $178000 (CAD) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

Manage end-to-end delivery, technical strategy, and complex escalations for Google Workspace deployments, ensuring architectural alignment and seamless data migrations from legacy systems.
Conduct regular service reviews, monitor Service Level Agreements (SLAs), and track quality metrics to ensure optimal service delivery and customer satisfaction.
Provide highly technical implementation support in customer environments, including guidance on implementation feasibility of cross-product integrations.
Lead and develop a team of technical consulting developers.
Work as part of a team of developers/consultants that globally ensure 24-hour customer support, which includes sometimes working non-standard work hours or shifts.

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More about this job

Responsibilities

The manager will oversee end-to-end Google Workspace deployments, managing technical strategy, data migrations, and complex escalations for enterprise clients. They will also lead a team of technical consultants and developers to ensure high customer satisfaction and optimal service delivery.

Requirements

Candidates must have a bachelor's degree and over 13 years of experience in technical troubleshooting and systems administration. Strong leadership skills in managing cross-functional teams and the ability to translate complex technical concepts for executive stakeholders are required.

Skills

Google Workspace
Google Cloud
Technical project management
People management
Cloud implementation
Systems administration
Kubernetes
Data migration
Service level agreements
Cross-functional leadership
Technical troubleshooting
Software deployment
Stakeholder management
Enterprise architecture
Business strategy

Benefits

Bonus target
Equity
Health insurance

Visa sponsorship

Not detected in the job text

Keywords

Google Workspace
Google Cloud
Cloud Computing
Technical Management
Systems Administration
Kubernetes
Data Migration
SLA
Enterprise Software
Software Development
Project Management
Consulting
Java
Python
Go
JavaScript
Infrastructure
Deployment Strategy
Technical Support
Cross-functional Leadership
Business Transformation
Scalability
Security
Reliability
Oracle
SAP
Machine Learning
Networking
Web Technologies
Service Delivery

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