General Manager
- Vancouver, BC, Canada
$52,000 to $58,000 CAD / year · Full-time
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Job details
- Pay
- $52,000 to $58,000 CAD / year
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
General Manager - Bells & Whistles (Fraser)
Lead a restaurant. Build a team. Shape a culture.
Bells & Whistles Isn't Just Another Sports Bar.
We're a high-volume neighbourhood restaurant built around incredible hospitality, unforgettable game days, arcade nostalgia, community events, and a team that genuinely enjoys working together. Whether it's a packed playoff game, World Cup watch party, trivia night, Drag brunch, or a regular Tuesday afternoon, our goal is always the same: create an experience that guests can't wait to come back for.
Alongside unforgettable hospitality, we're proud to serve an exceptional selection of local craft beer and a menu of elevated comfort food that proves burgers, wings and fries can be done remarkably well.
We're looking for an exceptional General Manager to lead our Fraser location.
This role is about far more than scheduling shifts and running service. It's about building culture, developing people, creating systems, driving financial performance, and leading from the front. You'll work closely with ownership to continue growing one of Vancouver's most exciting hospitality concepts while inspiring a talented team to do their best work every day.
What You'll Be Responsible For…
If you're passionate about hospitality, leadership and building great teams, we'd love to hear from you.
Lead a restaurant. Build a team. Shape a culture.
Bells & Whistles Isn't Just Another Sports Bar.
We're a high-volume neighbourhood restaurant built around incredible hospitality, unforgettable game days, arcade nostalgia, community events, and a team that genuinely enjoys working together. Whether it's a packed playoff game, World Cup watch party, trivia night, Drag brunch, or a regular Tuesday afternoon, our goal is always the same: create an experience that guests can't wait to come back for.
Alongside unforgettable hospitality, we're proud to serve an exceptional selection of local craft beer and a menu of elevated comfort food that proves burgers, wings and fries can be done remarkably well.
We're looking for an exceptional General Manager to lead our Fraser location.
This role is about far more than scheduling shifts and running service. It's about building culture, developing people, creating systems, driving financial performance, and leading from the front. You'll work closely with ownership to continue growing one of Vancouver's most exciting hospitality concepts while inspiring a talented team to do their best work every day.
What You'll Be Responsible For…
- Leading all day-to-day restaurant operations.
- Hiring, coaching, developing and holding accountable a diverse FOH and BOH team.
- Creating a positive, high-performance culture built on trust, respect and accountability.
- Driving exceptional guest experiences and service standards.
- Labour management, budgeting and financial performance.
- Inventory control, ordering and cost management.
- Large reservations, events and sports activations.
- Building efficient systems that allow busy services to run smoothly.
- Working alongside ownership on new initiatives, events and business growth.
- Leads with confidence, humility and integrity.
- Thrives in high-volume hospitality.
- Is obsessed with creating memorable guest experiences.
- Understands that coaching and developing people is one of the most important parts of leadership.
- Has a genuine appreciation for local craft beer and takes pride in serving high-quality comfort food with consistency, care and attention to detail.
- Can balance hospitality with strong financial decision-making.
- Solves problems proactively and stays calm under pressure.
- Has exceptional communication and organizational skills.
- Leads by example and isn't afraid to jump in wherever needed.
- You believe hospitality is about making people feel something.
- You enjoy building systems that make everyone's job easier.
- You love mentoring future leaders.
- You take pride in creating an environment where people genuinely want to come to work.
- You get excited about game days, community events and creating memorable experiences.
- You enjoy working with ownership that values ideas, collaboration and continuous improvement.
- Competitive salary.
- Competitive tip sharing.
- Extended health benefits.
- Dining discounts across Gooseneck Hospitality.
- Opportunities for professional growth and development.
- The chance to lead an established, respected restaurant with an incredible team and a loyal community of guests.
If you're passionate about hospitality, leadership and building great teams, we'd love to hear from you.
More about this job
Responsibilities
The General Manager is responsible for overseeing all day-to-day restaurant operations, including financial performance, budgeting, and inventory control. They are tasked with building a high-performance culture by hiring, coaching, and developing a diverse front-of-house and back-of-house team.
Requirements
The ideal candidate must have extensive experience in high-volume hospitality and a strong ability to balance guest experience with financial decision-making. They should possess exceptional leadership skills, a proactive approach to problem-solving, and a passion for craft beer and comfort food.
Skills
- Restaurant Operations
- Team Leadership
- Staff Coaching
- Financial Performance Management
- Budgeting
- Labour Management
- Inventory Control
- Guest Experience Management
- Event Planning
- System Implementation
- Communication
- Organizational Skills
- Conflict Resolution
- Cost Management
- Hospitality Management
- Performance Accountability
Benefits
- Competitive salary
- Competitive tip sharing
- Extended health benefits
- Dining discounts across Gooseneck Hospitality
- Opportunities for professional growth and development
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
- Sports & Recreation
Keywords
- Hospitality
- Restaurant Management
- High-Volume
- FOH
- BOH
- Craft Beer
- Comfort Food
- Labour Management
- Budgeting
- Inventory Control
- Guest Experience
- Sports Bar
- Team Development
- Operational Systems
- Financial Decision-Making
- Event Activation
- Vancouver
- Gooseneck Hospitality