Generalist, Human Resources

Milton, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Position Summary

Performs professional level human resources duties in the following functional areas: benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, diversity and inclusion, affirmative action and employment compliance. Works closely with senior HR management to provide services for a designated geographic region and shared services.

What We Offer

The salary range for this position is $55,000 - $78,000 plus 10% bonus potential
Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment
FULL flex benefits program
Company matching RRSP
Family culture
Advancement opportunities
Profit Sharing
128 year, family owned and operated company history

Essential Functions

Serves as the liaison/HR business partner between various HR Shared Services and the division. Understands the business.
Supports the Talent Management Team with sourcing and retention efforts
Partners with Talent Management Sourcing to assist in hard to fill position
Ensures that hiring managers complete Interview Skills Training
Collaborates on workforce planning
Administers internal posting/offer process and translates that to design or deliver HR solutions.
Oversees or participates in various events including training, wellness, orientation, open enrollment, fairs, and other division HR events.
Implement retention strategies such as 45 Day HR Feedback Sessions, Stay Interviews, etc.
Onboards new employees from offer through 90 days, ensuring paperwork completion, screenings and tests, orientation day, benefits review, and introduction to Gordon Food Service policies, procedures and culture.
Educates leadership on the Performance Management process, understands and leverages the Talent Management Suite, coaches employees and managers on basic employee relations, practice or policy issues, promotes the open door policy. Responds to and investigates complaints.
Promotes and educates on the Gordon Food Service Leadership Development initiatives. Facilitates training and monitors required leadership training and development for completion. Utilizes TMS and LMS to manage learning and development activities.
Plans and supports benefits enrollment processes as well as educating employees and leaders on Gordon Food Service retirement plans, benefits and wellness initiatives, and questions.
Understands, promotes and supports the Gordon Food Service Diversity and Inclusion vision, guiding principles, and initiatives.
Supports the management and administration of Workers Compensation, short and long term disability. Involved in decision making process regarding claim activities and denials, return to work process, serves as point of contact with employee, manager and Shared Service.
Provides insights on how to interpret HR metrics such as turnover, new hires, diversity, Departure View and AAP.
May perform administrative functions related to general human resources responsibilities to include processing unemployment claims, managing the training database, entering new hires and others as required.
Evaluates third-party vendor bills and processes for payment.
Administers Off-boarding process, including paperwork processing, retirement information, employee relations, and departure survey, etc..
Performs other duties as assigned.

Knowledge / Skills / Abilities

Excellent communication, presentation skills and problem solving skills.
Thorough understanding of GFS culture, policies and employment-related laws, and regulations.
Knowledge of current trends and developments in the field
Ability to develop solutions to a variety of problems of moderate scope and complexity. Refers to policies and practices for guidance.

Equipment / Tools / Technology

Knowledge of spreadsheet, word processing, presentation, email, internet and HRIS software applications
Knowledge of general office equipment.

We thank all applicants for their interest, however only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talentcanada@gfs.com and use the words “Accommodation Request” in your subject line.

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More about this job

Responsibilities

Partners with HR shared services and divisional leaders to support recruitment, workforce planning, onboarding, employee relations, performance management, training, benefits, and retention. Administers HR processes and events, supports workers’ compensation and disability claims, and provides insights from HR metrics.

Requirements

The role calls for strong communication, presentation, and problem-solving skills, along with a thorough understanding of company culture, policies, employment laws, and current HR practices. Candidates should be able to develop solutions to moderately complex problems and use office productivity software and HRIS applications.

Skills

Benefits Administration
Employee Relations
Recruitment
Onboarding
Training And Development
Performance Management
Workforce Planning
Retention Strategies
Employment Compliance
Diversity And Inclusion
Workers' Compensation
Disability Management
HR Metrics
Communication
Presentation Skills
Problem Solving

Benefits

Medical Benefits
Dental Benefits
Prescription Drug Benefits
Employee And Family Assistance Program
Flexible Benefits Program
Company Matching RRSP
Advancement Opportunities
Profit Sharing
10% Bonus Potential

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
HR Business Partner
HR Shared Services
Benefits Administration
Employee Relations
Talent Management
Recruitment
Sourcing
Retention
Workforce Planning
Onboarding
Performance Management
Leadership Development
Learning Management System
Talent Management Suite
Diversity And Inclusion
Affirmative Action
Employment Compliance
Workers' Compensation
Short-Term Disability
Long-Term Disability
Return-To-Work Process
HR Metrics
Departure Surveys
Benefits Enrollment
Wellness
HRIS
Learning Management System (LMS)
Spreadsheets
Word Processing

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