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Gore Mutual Insurance

Intermediate Personal Lines Underwriter

Cambridge, ON, Canada

The expected base salary range for this position is $52,500.00 - $86,500.00. · Full-time

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Job details

Pay: The expected base salary range for this position is $52,500.00 - $86,500.00.
Job type: Full-time
Apply by: May 1, 2027
Experience: 3+ years of underwriting experience in personal insurance is required
Posting language: English
Posted: Nov 2, 2026

Original job description

At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company - and our industry - for the better.

Effective January 1, 2026, Gore has joined Beneva - the country’s largest mutual insurance company - as part of its Property & Casualty operations in Ontario and Western Canada. During 2026, Gore will combine its operations with Unica Insurance, Beneva’s Ontario-based subsidiary specializing in niche commercial and personal insurance, creating a stronger, more diversified mutual insurer with greater scale and long-term stability.

Every decision and investment remains anchored in long-term benefits to customers, members, and communities. Come join us.

In this role, you’ll provide timely and effective underwriting support to our broker partners by managing inbound inquiries and processing referred risks. You’ll assess risks within your delegated authority while ensuring regulatory and compliance requirements are met, and provide technical guidance and support to fellow team members when needed. You’ll also share broker insights and emerging trends, contribute to broker performance discussions, and use quality and customer feedback to maintain a high standard of service. Working collaboratively across teams, you’ll help resolve broker issues, support departmental goals, and deliver a consistent and positive broker experience.

What will you do?

Providing service excellent to internal and/or external customers by managing individual productivity to successfully meet service levels for the business unit.
Demonstrate knowledge and understanding of the range of our insurance products and how that knowledge can be used to meet client/broker needs and act on cross and or up selling opportunities to support corporate initiatives.
Handle calls on the underwriting queue
Proactively identify broker trends and work with team members/leaders to create action plans.
Demonstrate Knowledge of acceptable risk appetite, authority levels, regulatory and compliance requirements
Demonstrate knowledge of regulatory and compliance requirements for billing
Apply underwriting and billing processes and procedures for all transactions.
Look for solutions to support corporate initiatives.
Manage work duties as assigned in a fast paced, results driven team environment ensuring individual productivity measures are met for all transactions, calls and, emails.
Mentor and Coach junior team members with guidance from senior team members/leaders

What will you need to succeed?

3+ years of underwriting experience in personal insurance is required
Post secondary education in a related insurance program considered an asset
CIP designation or working towards designation is preferred
Experience working in a call center environment is an asset
Proficient computer skills with strong working knowledge of MS Office Suite programs
Excellent communicator with the ability to build and maintain strong relationships with stakeholders
Strong critical thinking and decision-making skills
Ability to take initiative and work with minimal supervision

Location: Please note that this role operates in a hybrid environment, with two days a week (Tuesday and Thursday) expected in our Cambridge Ontario office.

The expected base salary range for this position is $52,500.00 - $86,500.00. Depending on your relevant experience, skills, qualifications, market conditions and business needs, base compensation may vary. You have the potential to earn more through Gore Mutual’s discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

Please note: This range reflects the expected base salary for this role but may not represent the full compensation range for all experience and skill levels. During the recruitment process, we will discuss and consider how your unique qualifications align with the broader range for this position.

Gore Mutual is proud to offer a comprehensive total rewards package which includes extended health and dental benefits, disability insurance, retirement plan matching, paid time off, recognition and perk programs.

#INDHP

This posting pertains to an existing vacancy that is actively being filled.

Accessibility for applicants

Gore Mutual Insurance Company is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process.

If you require accommodation because of a disability, we will work with you to meet your needs. Contact us and a human resources representative will consult with you to determine an appropriate accommodation.

Should you request an accommodation during the interview process, please notify your Talent Acquisition Consultant.

Apply About employer

More about this job

Responsibilities

Provide underwriting support to broker partners by handling inquiries, processing referred risks, assessing risks within delegated authority, and meeting service and compliance requirements. Resolve broker issues, identify trends, contribute to performance discussions, support corporate initiatives, and coach junior team members.

Requirements

Requires at least three years of personal insurance underwriting experience, strong computer skills including Microsoft Office, and effective communication, relationship-building, critical-thinking, and decision-making abilities. Related post-secondary education and a CIP designation or progress toward one are preferred; call center experience is an asset.

Skills

Personal Lines Underwriting
Risk Assessment
Customer Service
Insurance Product Knowledge
Cross-Selling
Upselling
Regulatory Compliance
Billing Processes
Critical Thinking
Decision-Making
Communication
Microsoft Office
Coaching and Mentoring
Trend Analysis
Time Management

Benefits

Extended Health Benefits
Dental Benefits
Disability Insurance
Retirement Plan Matching
Paid Time Off
Recognition Programs
Perk Programs
Discretionary Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Personal Lines Underwriting
Personal Insurance
Risk Assessment
Delegated Underwriting Authority
Broker Partners
Underwriting Inquiries
Referred Risks
Insurance Products
Cross-Selling
Upselling
Risk Appetite
Regulatory Requirements
Compliance
Insurance Billing
Underwriting Processes
Broker Performance
Broker Trends
Customer Feedback
Service Levels
Call Center
Microsoft Office
CIP Designation
Coaching
Mentoring
Quality Standards

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